Ask pt orcoworker ifthey needanything elseIdentify anissue withpt or unitand rectifyIdentifyyourself byname whenansweringphoneTell ptabout aSurveyThanka pt forcomingTellDorineyou likeher hairEnsure pthas correctsaftey bandsplacedAsk pt if theyneed anythingto make themmorecomfortableExplanationofprocedureIdentifyother workerdoing goodAIETExplainreason toAIDETApoligizefor anydelays apt hasGive ptadurationMakingenvironmentnice for pt inroomIdentifyyourselfby nameto ptManageup MD orcoworkerSharepositiveexperiencewith a pt orcoworkerAsk pt howthey wouldlike to beaddressedAsk pt if theywould likedoor closedfor privacyKnock onpts doorprior toenteringPut AIDETaction onpaper inbreak roomand initialSmileWatchAIDETinservicevideoVerifyidentity ofpt by 2identifiersAsk pt orcoworker ifthey needanything elseIdentify anissue withpt or unitand rectifyIdentifyyourself byname whenansweringphoneTell ptabout aSurveyThanka pt forcomingTellDorineyou likeher hairEnsure pthas correctsaftey bandsplacedAsk pt if theyneed anythingto make themmorecomfortableExplanationofprocedureIdentifyother workerdoing goodAIETExplainreason toAIDETApoligizefor anydelays apt hasGive ptadurationMakingenvironmentnice for pt inroomIdentifyyourselfby nameto ptManageup MD orcoworkerSharepositiveexperiencewith a pt orcoworkerAsk pt howthey wouldlike to beaddressedAsk pt if theywould likedoor closedfor privacyKnock onpts doorprior toenteringPut AIDETaction onpaper inbreak roomand initialSmileWatchAIDETinservicevideoVerifyidentity ofpt by 2identifiers

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask pt or coworker if they need anything else
  2. Identify an issue with pt or unit and rectify
  3. Identify yourself by name when answering phone
  4. Tell pt about a Survey
  5. Thank a pt for coming
  6. Tell Dorine you like her hair
  7. Ensure pt has correct saftey bands placed
  8. Ask pt if they need anything to make them more comfortable
  9. Explanation of procedure
  10. Identify other worker doing good AIET
  11. Explain reason to AIDET
  12. Apoligize for any delays a pt has
  13. Give pt a duration
  14. Making environment nice for pt in room
  15. Identify yourself by name to pt
  16. Manage up MD or coworker
  17. Share positive experience with a pt or coworker
  18. Ask pt how they would like to be addressed
  19. Ask pt if they would like door closed for privacy
  20. Knock on pts door prior to entering
  21. Put AIDET action on paper in break room and initial
  22. Smile
  23. Watch AIDET inservice video
  24. Verify identity of pt by 2 identifiers