Apoligizefor anydelays apt hasThanka pt forcomingSmileMakingenvironmentnice for pt inroomPut AIDETaction onpaper inbreak roomand initialKnock onpts doorprior toenteringEnsure pthas correctsaftey bandsplacedAsk pt howthey wouldlike to beaddressedManageup MD orcoworkerTell ptabout aSurveyAsk pt orcoworker ifthey needanything elseSharepositiveexperiencewith a pt orcoworkerExplainreason toAIDETGive ptadurationIdentifyother workerdoing goodAIETExplanationofprocedureTellDorineyou likeher hairIdentifyyourselfby nameto ptIdentifyyourself byname whenansweringphoneWatchAIDETinservicevideoAsk pt if theyneed anythingto make themmorecomfortableIdentify anissue withpt or unitand rectifyAsk pt if theywould likedoor closedfor privacyVerifyidentity ofpt by 2identifiersApoligizefor anydelays apt hasThanka pt forcomingSmileMakingenvironmentnice for pt inroomPut AIDETaction onpaper inbreak roomand initialKnock onpts doorprior toenteringEnsure pthas correctsaftey bandsplacedAsk pt howthey wouldlike to beaddressedManageup MD orcoworkerTell ptabout aSurveyAsk pt orcoworker ifthey needanything elseSharepositiveexperiencewith a pt orcoworkerExplainreason toAIDETGive ptadurationIdentifyother workerdoing goodAIETExplanationofprocedureTellDorineyou likeher hairIdentifyyourselfby nameto ptIdentifyyourself byname whenansweringphoneWatchAIDETinservicevideoAsk pt if theyneed anythingto make themmorecomfortableIdentify anissue withpt or unitand rectifyAsk pt if theywould likedoor closedfor privacyVerifyidentity ofpt by 2identifiers

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Apoligize for any delays a pt has
  2. Thank a pt for coming
  3. Smile
  4. Making environment nice for pt in room
  5. Put AIDET action on paper in break room and initial
  6. Knock on pts door prior to entering
  7. Ensure pt has correct saftey bands placed
  8. Ask pt how they would like to be addressed
  9. Manage up MD or coworker
  10. Tell pt about a Survey
  11. Ask pt or coworker if they need anything else
  12. Share positive experience with a pt or coworker
  13. Explain reason to AIDET
  14. Give pt a duration
  15. Identify other worker doing good AIET
  16. Explanation of procedure
  17. Tell Dorine you like her hair
  18. Identify yourself by name to pt
  19. Identify yourself by name when answering phone
  20. Watch AIDET inservice video
  21. Ask pt if they need anything to make them more comfortable
  22. Identify an issue with pt or unit and rectify
  23. Ask pt if they would like door closed for privacy
  24. Verify identity of pt by 2 identifiers