Knock onpts doorprior toenteringManageup MD orcoworkerAsk pt orcoworker ifthey needanything elseTellDorineyou likeher hairAsk pt if theywould likedoor closedfor privacyIdentifyother workerdoing goodAIETVerifyidentity ofpt by 2identifiersApoligizefor anydelays apt hasSharepositiveexperiencewith a pt orcoworkerEnsure pthas correctsaftey bandsplacedSmileGive ptadurationThanka pt forcomingIdentify anissue withpt or unitand rectifyIdentifyyourselfby nameto ptExplanationofprocedureExplainreason toAIDETAsk pt if theyneed anythingto make themmorecomfortableIdentifyyourself byname whenansweringphonePut AIDETaction onpaper inbreak roomand initialMakingenvironmentnice for pt inroomAsk pt howthey wouldlike to beaddressedWatchAIDETinservicevideoTell ptabout aSurveyKnock onpts doorprior toenteringManageup MD orcoworkerAsk pt orcoworker ifthey needanything elseTellDorineyou likeher hairAsk pt if theywould likedoor closedfor privacyIdentifyother workerdoing goodAIETVerifyidentity ofpt by 2identifiersApoligizefor anydelays apt hasSharepositiveexperiencewith a pt orcoworkerEnsure pthas correctsaftey bandsplacedSmileGive ptadurationThanka pt forcomingIdentify anissue withpt or unitand rectifyIdentifyyourselfby nameto ptExplanationofprocedureExplainreason toAIDETAsk pt if theyneed anythingto make themmorecomfortableIdentifyyourself byname whenansweringphonePut AIDETaction onpaper inbreak roomand initialMakingenvironmentnice for pt inroomAsk pt howthey wouldlike to beaddressedWatchAIDETinservicevideoTell ptabout aSurvey

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Knock on pts door prior to entering
  2. Manage up MD or coworker
  3. Ask pt or coworker if they need anything else
  4. Tell Dorine you like her hair
  5. Ask pt if they would like door closed for privacy
  6. Identify other worker doing good AIET
  7. Verify identity of pt by 2 identifiers
  8. Apoligize for any delays a pt has
  9. Share positive experience with a pt or coworker
  10. Ensure pt has correct saftey bands placed
  11. Smile
  12. Give pt a duration
  13. Thank a pt for coming
  14. Identify an issue with pt or unit and rectify
  15. Identify yourself by name to pt
  16. Explanation of procedure
  17. Explain reason to AIDET
  18. Ask pt if they need anything to make them more comfortable
  19. Identify yourself by name when answering phone
  20. Put AIDET action on paper in break room and initial
  21. Making environment nice for pt in room
  22. Ask pt how they would like to be addressed
  23. Watch AIDET inservice video
  24. Tell pt about a Survey