Ask pt howthey wouldlike to beaddressedAsk pt if theywould likedoor closedfor privacyIdentifyother workerdoing goodAIETVerifyidentity ofpt by 2identifiersApoligizefor anydelays apt hasExplanationofprocedureIdentifyyourself byname whenansweringphoneIdentifyyourselfby nameto ptTell ptabout aSurveySharepositiveexperiencewith a pt orcoworkerTellDorineyou likeher hairAsk pt orcoworker ifthey needanything elseEnsure pthas correctsaftey bandsplacedMakingenvironmentnice for pt inroomKnock onpts doorprior toenteringExplainreason toAIDETSmileIdentify anissue withpt or unitand rectifyThanka pt forcomingManageup MD orcoworkerGive ptadurationAsk pt if theyneed anythingto make themmorecomfortableWatchAIDETinservicevideoPut AIDETaction onpaper inbreak roomand initialAsk pt howthey wouldlike to beaddressedAsk pt if theywould likedoor closedfor privacyIdentifyother workerdoing goodAIETVerifyidentity ofpt by 2identifiersApoligizefor anydelays apt hasExplanationofprocedureIdentifyyourself byname whenansweringphoneIdentifyyourselfby nameto ptTell ptabout aSurveySharepositiveexperiencewith a pt orcoworkerTellDorineyou likeher hairAsk pt orcoworker ifthey needanything elseEnsure pthas correctsaftey bandsplacedMakingenvironmentnice for pt inroomKnock onpts doorprior toenteringExplainreason toAIDETSmileIdentify anissue withpt or unitand rectifyThanka pt forcomingManageup MD orcoworkerGive ptadurationAsk pt if theyneed anythingto make themmorecomfortableWatchAIDETinservicevideoPut AIDETaction onpaper inbreak roomand initial

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask pt how they would like to be addressed
  2. Ask pt if they would like door closed for privacy
  3. Identify other worker doing good AIET
  4. Verify identity of pt by 2 identifiers
  5. Apoligize for any delays a pt has
  6. Explanation of procedure
  7. Identify yourself by name when answering phone
  8. Identify yourself by name to pt
  9. Tell pt about a Survey
  10. Share positive experience with a pt or coworker
  11. Tell Dorine you like her hair
  12. Ask pt or coworker if they need anything else
  13. Ensure pt has correct saftey bands placed
  14. Making environment nice for pt in room
  15. Knock on pts door prior to entering
  16. Explain reason to AIDET
  17. Smile
  18. Identify an issue with pt or unit and rectify
  19. Thank a pt for coming
  20. Manage up MD or coworker
  21. Give pt a duration
  22. Ask pt if they need anything to make them more comfortable
  23. Watch AIDET inservice video
  24. Put AIDET action on paper in break room and initial