Knock onpts doorprior toenteringApoligizefor anydelays apt hasExplainreason toAIDETAsk pt if theyneed anythingto make themmorecomfortableThanka pt forcomingSmileManageup MD orcoworkerAsk pt howthey wouldlike to beaddressedAsk pt if theywould likedoor closedfor privacySharepositiveexperiencewith a pt orcoworkerPut AIDETaction onpaper inbreak roomand initialTellDorineyou likeher hairExplanationofprocedureIdentifyother workerdoing goodAIETVerifyidentity ofpt by 2identifiersGive ptadurationMakingenvironmentnice for pt inroomIdentifyyourselfby nameto ptEnsure pthas correctsaftey bandsplacedIdentify anissue withpt or unitand rectifyIdentifyyourself byname whenansweringphoneAsk pt orcoworker ifthey needanything elseTell ptabout aSurveyWatchAIDETinservicevideoKnock onpts doorprior toenteringApoligizefor anydelays apt hasExplainreason toAIDETAsk pt if theyneed anythingto make themmorecomfortableThanka pt forcomingSmileManageup MD orcoworkerAsk pt howthey wouldlike to beaddressedAsk pt if theywould likedoor closedfor privacySharepositiveexperiencewith a pt orcoworkerPut AIDETaction onpaper inbreak roomand initialTellDorineyou likeher hairExplanationofprocedureIdentifyother workerdoing goodAIETVerifyidentity ofpt by 2identifiersGive ptadurationMakingenvironmentnice for pt inroomIdentifyyourselfby nameto ptEnsure pthas correctsaftey bandsplacedIdentify anissue withpt or unitand rectifyIdentifyyourself byname whenansweringphoneAsk pt orcoworker ifthey needanything elseTell ptabout aSurveyWatchAIDETinservicevideo

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Knock on pts door prior to entering
  2. Apoligize for any delays a pt has
  3. Explain reason to AIDET
  4. Ask pt if they need anything to make them more comfortable
  5. Thank a pt for coming
  6. Smile
  7. Manage up MD or coworker
  8. Ask pt how they would like to be addressed
  9. Ask pt if they would like door closed for privacy
  10. Share positive experience with a pt or coworker
  11. Put AIDET action on paper in break room and initial
  12. Tell Dorine you like her hair
  13. Explanation of procedure
  14. Identify other worker doing good AIET
  15. Verify identity of pt by 2 identifiers
  16. Give pt a duration
  17. Making environment nice for pt in room
  18. Identify yourself by name to pt
  19. Ensure pt has correct saftey bands placed
  20. Identify an issue with pt or unit and rectify
  21. Identify yourself by name when answering phone
  22. Ask pt or coworker if they need anything else
  23. Tell pt about a Survey
  24. Watch AIDET inservice video