Explainreason toAIDETIdentifyyourself byname whenansweringphoneVerifyidentity ofpt by 2identifiersAsk pt howthey wouldlike to beaddressedGive ptadurationThanka pt forcomingAsk pt if theywould likedoor closedfor privacyAsk pt orcoworker ifthey needanything elseSmileWatchAIDETinservicevideoEnsure pthas correctsaftey bandsplacedManageup MD orcoworkerExplanationofprocedureApoligizefor anydelays apt hasPut AIDETaction onpaper inbreak roomand initialIdentify anissue withpt or unitand rectifyIdentifyother workerdoing goodAIETTell ptabout aSurveyAsk pt if theyneed anythingto make themmorecomfortableMakingenvironmentnice for pt inroomKnock onpts doorprior toenteringTellDorineyou likeher hairIdentifyyourselfby nameto ptSharepositiveexperiencewith a pt orcoworkerExplainreason toAIDETIdentifyyourself byname whenansweringphoneVerifyidentity ofpt by 2identifiersAsk pt howthey wouldlike to beaddressedGive ptadurationThanka pt forcomingAsk pt if theywould likedoor closedfor privacyAsk pt orcoworker ifthey needanything elseSmileWatchAIDETinservicevideoEnsure pthas correctsaftey bandsplacedManageup MD orcoworkerExplanationofprocedureApoligizefor anydelays apt hasPut AIDETaction onpaper inbreak roomand initialIdentify anissue withpt or unitand rectifyIdentifyother workerdoing goodAIETTell ptabout aSurveyAsk pt if theyneed anythingto make themmorecomfortableMakingenvironmentnice for pt inroomKnock onpts doorprior toenteringTellDorineyou likeher hairIdentifyyourselfby nameto ptSharepositiveexperiencewith a pt orcoworker

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain reason to AIDET
  2. Identify yourself by name when answering phone
  3. Verify identity of pt by 2 identifiers
  4. Ask pt how they would like to be addressed
  5. Give pt a duration
  6. Thank a pt for coming
  7. Ask pt if they would like door closed for privacy
  8. Ask pt or coworker if they need anything else
  9. Smile
  10. Watch AIDET inservice video
  11. Ensure pt has correct saftey bands placed
  12. Manage up MD or coworker
  13. Explanation of procedure
  14. Apoligize for any delays a pt has
  15. Put AIDET action on paper in break room and initial
  16. Identify an issue with pt or unit and rectify
  17. Identify other worker doing good AIET
  18. Tell pt about a Survey
  19. Ask pt if they need anything to make them more comfortable
  20. Making environment nice for pt in room
  21. Knock on pts door prior to entering
  22. Tell Dorine you like her hair
  23. Identify yourself by name to pt
  24. Share positive experience with a pt or coworker