Ask pt if theyneed anythingto make themmorecomfortableApoligizefor anydelays apt hasManageup MD orcoworkerIdentifyyourself byname whenansweringphoneVerifyidentity ofpt by 2identifiersEnsure pthas correctsaftey bandsplacedExplanationofprocedurePut AIDETaction onpaper inbreak roomand initialWatchAIDETinservicevideoAsk pt howthey wouldlike to beaddressedAsk pt orcoworker ifthey needanything elseMakingenvironmentnice for pt inroomIdentifyother workerdoing goodAIETGive ptadurationAsk pt if theywould likedoor closedfor privacyKnock onpts doorprior toenteringTell ptabout aSurveyTellDorineyou likeher hairSharepositiveexperiencewith a pt orcoworkerThanka pt forcomingExplainreason toAIDETIdentifyyourselfby nameto ptIdentify anissue withpt or unitand rectifySmileAsk pt if theyneed anythingto make themmorecomfortableApoligizefor anydelays apt hasManageup MD orcoworkerIdentifyyourself byname whenansweringphoneVerifyidentity ofpt by 2identifiersEnsure pthas correctsaftey bandsplacedExplanationofprocedurePut AIDETaction onpaper inbreak roomand initialWatchAIDETinservicevideoAsk pt howthey wouldlike to beaddressedAsk pt orcoworker ifthey needanything elseMakingenvironmentnice for pt inroomIdentifyother workerdoing goodAIETGive ptadurationAsk pt if theywould likedoor closedfor privacyKnock onpts doorprior toenteringTell ptabout aSurveyTellDorineyou likeher hairSharepositiveexperiencewith a pt orcoworkerThanka pt forcomingExplainreason toAIDETIdentifyyourselfby nameto ptIdentify anissue withpt or unitand rectifySmile

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask pt if they need anything to make them more comfortable
  2. Apoligize for any delays a pt has
  3. Manage up MD or coworker
  4. Identify yourself by name when answering phone
  5. Verify identity of pt by 2 identifiers
  6. Ensure pt has correct saftey bands placed
  7. Explanation of procedure
  8. Put AIDET action on paper in break room and initial
  9. Watch AIDET inservice video
  10. Ask pt how they would like to be addressed
  11. Ask pt or coworker if they need anything else
  12. Making environment nice for pt in room
  13. Identify other worker doing good AIET
  14. Give pt a duration
  15. Ask pt if they would like door closed for privacy
  16. Knock on pts door prior to entering
  17. Tell pt about a Survey
  18. Tell Dorine you like her hair
  19. Share positive experience with a pt or coworker
  20. Thank a pt for coming
  21. Explain reason to AIDET
  22. Identify yourself by name to pt
  23. Identify an issue with pt or unit and rectify
  24. Smile