Give ptadurationApoligizefor anydelays apt hasAsk pt if theywould likedoor closedfor privacyIdentifyother workerdoing goodAIETManageup MD orcoworkerTell ptabout aSurveyThanka pt forcomingAsk pt howthey wouldlike to beaddressedIdentify anissue withpt or unitand rectifyIdentifyyourselfby nameto ptPut AIDETaction onpaper inbreak roomand initialEnsure pthas correctsaftey bandsplacedSmileKnock onpts doorprior toenteringExplanationofprocedureVerifyidentity ofpt by 2identifiersTellDorineyou likeher hairExplainreason toAIDETSharepositiveexperiencewith a pt orcoworkerIdentifyyourself byname whenansweringphoneMakingenvironmentnice for pt inroomAsk pt orcoworker ifthey needanything elseAsk pt if theyneed anythingto make themmorecomfortableWatchAIDETinservicevideoGive ptadurationApoligizefor anydelays apt hasAsk pt if theywould likedoor closedfor privacyIdentifyother workerdoing goodAIETManageup MD orcoworkerTell ptabout aSurveyThanka pt forcomingAsk pt howthey wouldlike to beaddressedIdentify anissue withpt or unitand rectifyIdentifyyourselfby nameto ptPut AIDETaction onpaper inbreak roomand initialEnsure pthas correctsaftey bandsplacedSmileKnock onpts doorprior toenteringExplanationofprocedureVerifyidentity ofpt by 2identifiersTellDorineyou likeher hairExplainreason toAIDETSharepositiveexperiencewith a pt orcoworkerIdentifyyourself byname whenansweringphoneMakingenvironmentnice for pt inroomAsk pt orcoworker ifthey needanything elseAsk pt if theyneed anythingto make themmorecomfortableWatchAIDETinservicevideo

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give pt a duration
  2. Apoligize for any delays a pt has
  3. Ask pt if they would like door closed for privacy
  4. Identify other worker doing good AIET
  5. Manage up MD or coworker
  6. Tell pt about a Survey
  7. Thank a pt for coming
  8. Ask pt how they would like to be addressed
  9. Identify an issue with pt or unit and rectify
  10. Identify yourself by name to pt
  11. Put AIDET action on paper in break room and initial
  12. Ensure pt has correct saftey bands placed
  13. Smile
  14. Knock on pts door prior to entering
  15. Explanation of procedure
  16. Verify identity of pt by 2 identifiers
  17. Tell Dorine you like her hair
  18. Explain reason to AIDET
  19. Share positive experience with a pt or coworker
  20. Identify yourself by name when answering phone
  21. Making environment nice for pt in room
  22. Ask pt or coworker if they need anything else
  23. Ask pt if they need anything to make them more comfortable
  24. Watch AIDET inservice video