TellDorineyou likeher hairIdentifyother workerdoing goodAIETThanka pt forcomingPut AIDETaction onpaper inbreak roomand initialMakingenvironmentnice for pt inroomSharepositiveexperiencewith a pt orcoworkerAsk pt orcoworker ifthey needanything elseExplanationofprocedureExplainreason toAIDETKnock onpts doorprior toenteringGive ptadurationTell ptabout aSurveyAsk pt if theywould likedoor closedfor privacySmileIdentifyyourselfby nameto ptAsk pt howthey wouldlike to beaddressedApoligizefor anydelays apt hasManageup MD orcoworkerAsk pt if theyneed anythingto make themmorecomfortableIdentify anissue withpt or unitand rectifyWatchAIDETinservicevideoIdentifyyourself byname whenansweringphoneVerifyidentity ofpt by 2identifiersEnsure pthas correctsaftey bandsplacedTellDorineyou likeher hairIdentifyother workerdoing goodAIETThanka pt forcomingPut AIDETaction onpaper inbreak roomand initialMakingenvironmentnice for pt inroomSharepositiveexperiencewith a pt orcoworkerAsk pt orcoworker ifthey needanything elseExplanationofprocedureExplainreason toAIDETKnock onpts doorprior toenteringGive ptadurationTell ptabout aSurveyAsk pt if theywould likedoor closedfor privacySmileIdentifyyourselfby nameto ptAsk pt howthey wouldlike to beaddressedApoligizefor anydelays apt hasManageup MD orcoworkerAsk pt if theyneed anythingto make themmorecomfortableIdentify anissue withpt or unitand rectifyWatchAIDETinservicevideoIdentifyyourself byname whenansweringphoneVerifyidentity ofpt by 2identifiersEnsure pthas correctsaftey bandsplaced

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tell Dorine you like her hair
  2. Identify other worker doing good AIET
  3. Thank a pt for coming
  4. Put AIDET action on paper in break room and initial
  5. Making environment nice for pt in room
  6. Share positive experience with a pt or coworker
  7. Ask pt or coworker if they need anything else
  8. Explanation of procedure
  9. Explain reason to AIDET
  10. Knock on pts door prior to entering
  11. Give pt a duration
  12. Tell pt about a Survey
  13. Ask pt if they would like door closed for privacy
  14. Smile
  15. Identify yourself by name to pt
  16. Ask pt how they would like to be addressed
  17. Apoligize for any delays a pt has
  18. Manage up MD or coworker
  19. Ask pt if they need anything to make them more comfortable
  20. Identify an issue with pt or unit and rectify
  21. Watch AIDET inservice video
  22. Identify yourself by name when answering phone
  23. Verify identity of pt by 2 identifiers
  24. Ensure pt has correct saftey bands placed