Explainreason toAIDETApoligizefor anydelays apt hasSmileVerifyidentity ofpt by 2identifiersAsk pt orcoworker ifthey needanything elseMakingenvironmentnice for pt inroomIdentifyyourselfby nameto ptPut AIDETaction onpaper inbreak roomand initialIdentifyyourself byname whenansweringphoneEnsure pthas correctsaftey bandsplacedIdentify anissue withpt or unitand rectifyGive ptadurationAsk pt howthey wouldlike to beaddressedTell ptabout aSurveyIdentifyother workerdoing goodAIETAsk pt if theywould likedoor closedfor privacyExplanationofprocedureAsk pt if theyneed anythingto make themmorecomfortableWatchAIDETinservicevideoSharepositiveexperiencewith a pt orcoworkerManageup MD orcoworkerKnock onpts doorprior toenteringThanka pt forcomingTellDorineyou likeher hairExplainreason toAIDETApoligizefor anydelays apt hasSmileVerifyidentity ofpt by 2identifiersAsk pt orcoworker ifthey needanything elseMakingenvironmentnice for pt inroomIdentifyyourselfby nameto ptPut AIDETaction onpaper inbreak roomand initialIdentifyyourself byname whenansweringphoneEnsure pthas correctsaftey bandsplacedIdentify anissue withpt or unitand rectifyGive ptadurationAsk pt howthey wouldlike to beaddressedTell ptabout aSurveyIdentifyother workerdoing goodAIETAsk pt if theywould likedoor closedfor privacyExplanationofprocedureAsk pt if theyneed anythingto make themmorecomfortableWatchAIDETinservicevideoSharepositiveexperiencewith a pt orcoworkerManageup MD orcoworkerKnock onpts doorprior toenteringThanka pt forcomingTellDorineyou likeher hair

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain reason to AIDET
  2. Apoligize for any delays a pt has
  3. Smile
  4. Verify identity of pt by 2 identifiers
  5. Ask pt or coworker if they need anything else
  6. Making environment nice for pt in room
  7. Identify yourself by name to pt
  8. Put AIDET action on paper in break room and initial
  9. Identify yourself by name when answering phone
  10. Ensure pt has correct saftey bands placed
  11. Identify an issue with pt or unit and rectify
  12. Give pt a duration
  13. Ask pt how they would like to be addressed
  14. Tell pt about a Survey
  15. Identify other worker doing good AIET
  16. Ask pt if they would like door closed for privacy
  17. Explanation of procedure
  18. Ask pt if they need anything to make them more comfortable
  19. Watch AIDET inservice video
  20. Share positive experience with a pt or coworker
  21. Manage up MD or coworker
  22. Knock on pts door prior to entering
  23. Thank a pt for coming
  24. Tell Dorine you like her hair