Give ptadurationApoligizefor anydelays apt hasExplainreason toAIDETEnsure pthas correctsaftey bandsplacedManageup MD orcoworkerAsk pt if theyneed anythingto make themmorecomfortableAsk pt orcoworker ifthey needanything elsePut AIDETaction onpaper inbreak roomand initialAsk pt if theywould likedoor closedfor privacyTell ptabout aSurveyIdentifyyourself byname whenansweringphoneSharepositiveexperiencewith a pt orcoworkerThanka pt forcomingVerifyidentity ofpt by 2identifiersWatchAIDETinservicevideoTellDorineyou likeher hairExplanationofprocedureIdentifyother workerdoing goodAIETMakingenvironmentnice for pt inroomKnock onpts doorprior toenteringIdentify anissue withpt or unitand rectifySmileAsk pt howthey wouldlike to beaddressedIdentifyyourselfby nameto ptGive ptadurationApoligizefor anydelays apt hasExplainreason toAIDETEnsure pthas correctsaftey bandsplacedManageup MD orcoworkerAsk pt if theyneed anythingto make themmorecomfortableAsk pt orcoworker ifthey needanything elsePut AIDETaction onpaper inbreak roomand initialAsk pt if theywould likedoor closedfor privacyTell ptabout aSurveyIdentifyyourself byname whenansweringphoneSharepositiveexperiencewith a pt orcoworkerThanka pt forcomingVerifyidentity ofpt by 2identifiersWatchAIDETinservicevideoTellDorineyou likeher hairExplanationofprocedureIdentifyother workerdoing goodAIETMakingenvironmentnice for pt inroomKnock onpts doorprior toenteringIdentify anissue withpt or unitand rectifySmileAsk pt howthey wouldlike to beaddressedIdentifyyourselfby nameto pt

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give pt a duration
  2. Apoligize for any delays a pt has
  3. Explain reason to AIDET
  4. Ensure pt has correct saftey bands placed
  5. Manage up MD or coworker
  6. Ask pt if they need anything to make them more comfortable
  7. Ask pt or coworker if they need anything else
  8. Put AIDET action on paper in break room and initial
  9. Ask pt if they would like door closed for privacy
  10. Tell pt about a Survey
  11. Identify yourself by name when answering phone
  12. Share positive experience with a pt or coworker
  13. Thank a pt for coming
  14. Verify identity of pt by 2 identifiers
  15. Watch AIDET inservice video
  16. Tell Dorine you like her hair
  17. Explanation of procedure
  18. Identify other worker doing good AIET
  19. Making environment nice for pt in room
  20. Knock on pts door prior to entering
  21. Identify an issue with pt or unit and rectify
  22. Smile
  23. Ask pt how they would like to be addressed
  24. Identify yourself by name to pt