TellDorineyou likeher hairAsk pt if theyneed anythingto make themmorecomfortablePut AIDETaction onpaper inbreak roomand initialThanka pt forcomingMakingenvironmentnice for pt inroomIdentify anissue withpt or unitand rectifyApoligizefor anydelays apt hasManageup MD orcoworkerExplainreason toAIDETKnock onpts doorprior toenteringWatchAIDETinservicevideoExplanationofprocedureIdentifyyourselfby nameto ptIdentifyyourself byname whenansweringphoneEnsure pthas correctsaftey bandsplacedIdentifyother workerdoing goodAIETAsk pt howthey wouldlike to beaddressedAsk pt orcoworker ifthey needanything elseGive ptadurationVerifyidentity ofpt by 2identifiersAsk pt if theywould likedoor closedfor privacyTell ptabout aSurveySharepositiveexperiencewith a pt orcoworkerSmileTellDorineyou likeher hairAsk pt if theyneed anythingto make themmorecomfortablePut AIDETaction onpaper inbreak roomand initialThanka pt forcomingMakingenvironmentnice for pt inroomIdentify anissue withpt or unitand rectifyApoligizefor anydelays apt hasManageup MD orcoworkerExplainreason toAIDETKnock onpts doorprior toenteringWatchAIDETinservicevideoExplanationofprocedureIdentifyyourselfby nameto ptIdentifyyourself byname whenansweringphoneEnsure pthas correctsaftey bandsplacedIdentifyother workerdoing goodAIETAsk pt howthey wouldlike to beaddressedAsk pt orcoworker ifthey needanything elseGive ptadurationVerifyidentity ofpt by 2identifiersAsk pt if theywould likedoor closedfor privacyTell ptabout aSurveySharepositiveexperiencewith a pt orcoworkerSmile

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tell Dorine you like her hair
  2. Ask pt if they need anything to make them more comfortable
  3. Put AIDET action on paper in break room and initial
  4. Thank a pt for coming
  5. Making environment nice for pt in room
  6. Identify an issue with pt or unit and rectify
  7. Apoligize for any delays a pt has
  8. Manage up MD or coworker
  9. Explain reason to AIDET
  10. Knock on pts door prior to entering
  11. Watch AIDET inservice video
  12. Explanation of procedure
  13. Identify yourself by name to pt
  14. Identify yourself by name when answering phone
  15. Ensure pt has correct saftey bands placed
  16. Identify other worker doing good AIET
  17. Ask pt how they would like to be addressed
  18. Ask pt or coworker if they need anything else
  19. Give pt a duration
  20. Verify identity of pt by 2 identifiers
  21. Ask pt if they would like door closed for privacy
  22. Tell pt about a Survey
  23. Share positive experience with a pt or coworker
  24. Smile