Ask pt howthey wouldlike to beaddressedAsk pt if theywould likedoor closedfor privacyVerifyidentity ofpt by 2identifiersExplanationofprocedureKnock onpts doorprior toenteringIdentifyyourselfby nameto ptApoligizefor anydelays apt hasSmileSharepositiveexperiencewith a pt orcoworkerExplainreason toAIDETThanka pt forcomingMakingenvironmentnice for pt inroomWatchAIDETinservicevideoIdentifyyourself byname whenansweringphoneTell ptabout aSurveyEnsure pthas correctsaftey bandsplacedAsk pt orcoworker ifthey needanything elseManageup MD orcoworkerAsk pt if theyneed anythingto make themmorecomfortableIdentifyother workerdoing goodAIETIdentify anissue withpt or unitand rectifyGive ptadurationTellDorineyou likeher hairPut AIDETaction onpaper inbreak roomand initialAsk pt howthey wouldlike to beaddressedAsk pt if theywould likedoor closedfor privacyVerifyidentity ofpt by 2identifiersExplanationofprocedureKnock onpts doorprior toenteringIdentifyyourselfby nameto ptApoligizefor anydelays apt hasSmileSharepositiveexperiencewith a pt orcoworkerExplainreason toAIDETThanka pt forcomingMakingenvironmentnice for pt inroomWatchAIDETinservicevideoIdentifyyourself byname whenansweringphoneTell ptabout aSurveyEnsure pthas correctsaftey bandsplacedAsk pt orcoworker ifthey needanything elseManageup MD orcoworkerAsk pt if theyneed anythingto make themmorecomfortableIdentifyother workerdoing goodAIETIdentify anissue withpt or unitand rectifyGive ptadurationTellDorineyou likeher hairPut AIDETaction onpaper inbreak roomand initial

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask pt how they would like to be addressed
  2. Ask pt if they would like door closed for privacy
  3. Verify identity of pt by 2 identifiers
  4. Explanation of procedure
  5. Knock on pts door prior to entering
  6. Identify yourself by name to pt
  7. Apoligize for any delays a pt has
  8. Smile
  9. Share positive experience with a pt or coworker
  10. Explain reason to AIDET
  11. Thank a pt for coming
  12. Making environment nice for pt in room
  13. Watch AIDET inservice video
  14. Identify yourself by name when answering phone
  15. Tell pt about a Survey
  16. Ensure pt has correct saftey bands placed
  17. Ask pt or coworker if they need anything else
  18. Manage up MD or coworker
  19. Ask pt if they need anything to make them more comfortable
  20. Identify other worker doing good AIET
  21. Identify an issue with pt or unit and rectify
  22. Give pt a duration
  23. Tell Dorine you like her hair
  24. Put AIDET action on paper in break room and initial