GroupedUpQuestionsSet UpRentalEfficientlyUsedActiveListeningUsedTemplatesCorrectlyFinishedNew LossCall Under10 minutesDid notuse WrapUp on acallTotal WrapUp % Under1% for theWeekControlledtheConversationSet UpTowEfficientlyUsedKeyboardShortcutsUsedRequiredScriptingTookNotesWhileTalkingEfficientlyHandledExistingLoss CallAverage TalkTime Under11 minutesfor the WeekAsked forYes/NoAnswersNoSilenceDuringCallGroupedUpQuestionsSet UpRentalEfficientlyUsedActiveListeningUsedTemplatesCorrectlyFinishedNew LossCall Under10 minutesDid notuse WrapUp on acallTotal WrapUp % Under1% for theWeekControlledtheConversationSet UpTowEfficientlyUsedKeyboardShortcutsUsedRequiredScriptingTookNotesWhileTalkingEfficientlyHandledExistingLoss CallAverage TalkTime Under11 minutesfor the WeekAsked forYes/NoAnswersNoSilenceDuringCall

Progressive EFFICIENCY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Grouped Up Questions
  2. Set Up Rental Efficiently
  3. Used Active Listening
  4. Used Templates Correctly
  5. Finished New Loss Call Under 10 minutes
  6. Did not use Wrap Up on a call
  7. Total Wrap Up % Under 1% for the Week
  8. Controlled the Conversation
  9. Set Up Tow Efficiently
  10. Used Keyboard Shortcuts
  11. Used Required Scripting
  12. Took Notes While Talking
  13. Efficiently Handled Existing Loss Call
  14. Average Talk Time Under 11 minutes for the Week
  15. Asked for Yes/No Answers
  16. No Silence During Call