Did notuse WrapUp on acallUsedRequiredScriptingFinishedNew LossCall Under10 minutesTookNotesWhileTalkingNoSilenceDuringCallAsked forYes/NoAnswersUsedActiveListeningUsedTemplatesCorrectlyUsedKeyboardShortcutsSet UpTowEfficientlyControlledtheConversationGroupedUpQuestionsTotal WrapUp % Under1% for theWeekSet UpRentalEfficientlyAverage TalkTime Under11 minutesfor the WeekEfficientlyHandledExistingLoss CallDid notuse WrapUp on acallUsedRequiredScriptingFinishedNew LossCall Under10 minutesTookNotesWhileTalkingNoSilenceDuringCallAsked forYes/NoAnswersUsedActiveListeningUsedTemplatesCorrectlyUsedKeyboardShortcutsSet UpTowEfficientlyControlledtheConversationGroupedUpQuestionsTotal WrapUp % Under1% for theWeekSet UpRentalEfficientlyAverage TalkTime Under11 minutesfor the WeekEfficientlyHandledExistingLoss Call

EFFICIENCY BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did not use Wrap Up on a call
  2. Used Required Scripting
  3. Finished New Loss Call Under 10 minutes
  4. Took Notes While Talking
  5. No Silence During Call
  6. Asked for Yes/No Answers
  7. Used Active Listening
  8. Used Templates Correctly
  9. Used Keyboard Shortcuts
  10. Set Up Tow Efficiently
  11. Controlled the Conversation
  12. Grouped Up Questions
  13. Total Wrap Up % Under 1% for the Week
  14. Set Up Rental Efficiently
  15. Average Talk Time Under 11 minutes for the Week
  16. Efficiently Handled Existing Loss Call