Asked forYes/NoAnswersFinishedNew LossCall Under10 minutesSet UpTowEfficientlyDid notuse WrapUp on acallUsedKeyboardShortcutsAverage TalkTime Under11 minutesfor the WeekUsedTemplatesCorrectlyTookNotesWhileTalkingControlledtheConversationEfficientlyHandledExistingLoss CallUsedRequiredScriptingTotal WrapUp % Under1% for theWeekGroupedUpQuestionsNoSilenceDuringCallUsedActiveListeningSet UpRentalEfficientlyAsked forYes/NoAnswersFinishedNew LossCall Under10 minutesSet UpTowEfficientlyDid notuse WrapUp on acallUsedKeyboardShortcutsAverage TalkTime Under11 minutesfor the WeekUsedTemplatesCorrectlyTookNotesWhileTalkingControlledtheConversationEfficientlyHandledExistingLoss CallUsedRequiredScriptingTotal WrapUp % Under1% for theWeekGroupedUpQuestionsNoSilenceDuringCallUsedActiveListeningSet UpRentalEfficiently

EFFICIENCY BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked for Yes/No Answers
  2. Finished New Loss Call Under 10 minutes
  3. Set Up Tow Efficiently
  4. Did not use Wrap Up on a call
  5. Used Keyboard Shortcuts
  6. Average Talk Time Under 11 minutes for the Week
  7. Used Templates Correctly
  8. Took Notes While Talking
  9. Controlled the Conversation
  10. Efficiently Handled Existing Loss Call
  11. Used Required Scripting
  12. Total Wrap Up % Under 1% for the Week
  13. Grouped Up Questions
  14. No Silence During Call
  15. Used Active Listening
  16. Set Up Rental Efficiently