Had torepeat yourresponseseveraltimesGot acalldirectlyHad a CSRsay thats whatI though whenyou gave themthe answerHad a CSRsay are youfree can Icall youHad to askwhat doesthe customerwant and bemet with IDKHad aCSRarguebackHad someonecall on the helpline and say Ihave a stupidquestionGot anescalationthat couldhave beenavoidedHad to askdid youcheck thefieldactivitiesAskeddid youcheck FFHad a CSR sayask on the helpline stating Doyou have amoment to helpmeAnsweredthe samequestion 3times to thesame personAnswered thehelp line to bemeet with Ihave a stupidquestionFree!Had aCSRcome toyour deskAsked didyou readthe contactnotesHad to walka CSRthroughchecking FFHad torepeat yourresponseseveraltimesGot acalldirectlyHad a CSRsay thats whatI though whenyou gave themthe answerHad a CSRsay are youfree can Icall youHad to askwhat doesthe customerwant and bemet with IDKHad aCSRarguebackHad someonecall on the helpline and say Ihave a stupidquestionGot anescalationthat couldhave beenavoidedHad to askdid youcheck thefieldactivitiesAskeddid youcheck FFHad a CSR sayask on the helpline stating Doyou have amoment to helpmeAnsweredthe samequestion 3times to thesame personAnswered thehelp line to bemeet with Ihave a stupidquestionFree!Had aCSRcome toyour deskAsked didyou readthe contactnotesHad to walka CSRthroughchecking FF

Advisor Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had to repeat your response several times
  2. Got a call directly
  3. Had a CSR say thats what I though when you gave them the answer
  4. Had a CSR say are you free can I call you
  5. Had to ask what does the customer want and be met with IDK
  6. Had a CSR argue back
  7. Had someone call on the help line and say I have a stupid question
  8. Got an escalation that could have been avoided
  9. Had to ask did you check the field activities
  10. Asked did you check FF
  11. Had a CSR say ask on the help line stating Do you have a moment to help me
  12. Answered the same question 3 times to the same person
  13. Answered the help line to be meet with I have a stupid question
  14. Free!
  15. Had a CSR come to your desk
  16. Asked did you read the contact notes
  17. Had to walk a CSR through checking FF