Pt on theirphone whilechecking in.Patientdoesn'thave orderwith themPt orcaregiverfalls asleepin the lobbyOrdersnot incomputeryetPatientasks for allexams onflash drivePatientdoesn't knowwho theirorderingprovider isPatientarrives >30minuteslatePatientdoesn't knowtheirinsuranceinformationPt calls tocancelafter apptstart timePatientgives youtheir wholelife storyPatient asksif this iswhere theycheck inPt triesto steala pen.Patientinterruptsyou while onthe phonePt doesn'trespond totheir namewhen calledPatientcommentsabout howbusy you areHelpedpatient inwheelchairPatientarrives >1hour earlyPt asks forfirstappointmentof the dayPt asks ifthere is abathroomPt talksabout theweatherPatient"has to"get intodayPatientdoesn't knowwhat they'rehere forPt asks tochecktheirschedulePatient'schild isscreamingwhilechecking inPatient"forgot" tofast or fillbladderPatient asksto rescheduleallappointmentsPatient madthat examneeds pre-authorizedPatientasks howmuch examcostsPt on theirphone whilechecking in.Patientdoesn'thave orderwith themPt orcaregiverfalls asleepin the lobbyOrdersnot incomputeryetPatientasks for allexams onflash drivePatientdoesn't knowwho theirorderingprovider isPatientarrives >30minuteslatePatientdoesn't knowtheirinsuranceinformationPt calls tocancelafter apptstart timePatientgives youtheir wholelife storyPatient asksif this iswhere theycheck inPt triesto steala pen.Patientinterruptsyou while onthe phonePt doesn'trespond totheir namewhen calledPatientcommentsabout howbusy you areHelpedpatient inwheelchairPatientarrives >1hour earlyPt asks forfirstappointmentof the dayPt asks ifthere is abathroomPt talksabout theweatherPatient"has to"get intodayPatientdoesn't knowwhat they'rehere forPt asks tochecktheirschedulePatient'schild isscreamingwhilechecking inPatient"forgot" tofast or fillbladderPatient asksto rescheduleallappointmentsPatient madthat examneeds pre-authorizedPatientasks howmuch examcosts

Medical Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
  1. Pt on their phone while checking in.
  2. Patient doesn't have order with them
  3. Pt or caregiver falls asleep in the lobby
  4. Orders not in computer yet
  5. Patient asks for all exams on flash drive
  6. Patient doesn't know who their ordering provider is
  7. Patient arrives >30 minutes late
  8. Patient doesn't know their insurance information
  9. Pt calls to cancel after appt start time
  10. Patient gives you their whole life story
  11. Patient asks if this is where they check in
  12. Pt tries to steal a pen.
  13. Patient interrupts you while on the phone
  14. Pt doesn't respond to their name when called
  15. Patient comments about how busy you are
  16. Helped patient in wheel chair
  17. Patient arrives >1 hour early
  18. Pt asks for first appointment of the day
  19. Pt asks if there is a bathroom
  20. Pt talks about the weather
  21. Patient "has to" get in today
  22. Patient doesn't know what they're here for
  23. Pt asks to check their schedule
  24. Patient's child is screaming while checking in
  25. Patient "forgot" to fast or fill bladder
  26. Patient asks to reschedule all appointments
  27. Patient mad that exam needs pre-authorized
  28. Patient asks how much exam costs