Patient's first name is Bryan Coordinates with another team member to help a patient Patient’s address from New Mexico Volume shortage Patient's last name starts with the letter "V" Patient's phone # ending with a "3" Call longer than 10 minutes Switches from PU to delivery or vice versa Patient provided new CC Troubleshooting text message for patient (spam) MDO inbound call Carrier delivered to the wrong address "My doctor called in the prescription today." "I would like to update my address." "Where is my medication or package?" Give Bryan a high five Patient's birthday in November Made a patient laugh Receiving praise from patient "Can you charge the credit card on file?” Cancel or hold prescription 2- month supply Receives positive feedback or experience "I want to pick up today!" Patient's first name is Bryan Coordinates with another team member to help a patient Patient’s address from New Mexico Volume shortage Patient's last name starts with the letter "V" Patient's phone # ending with a "3" Call longer than 10 minutes Switches from PU to delivery or vice versa Patient provided new CC Troubleshooting text message for patient (spam) MDO inbound call Carrier delivered to the wrong address "My doctor called in the prescription today." "I would like to update my address." "Where is my medication or package?" Give Bryan a high five Patient's birthday in November Made a patient laugh Receiving praise from patient "Can you charge the credit card on file?” Cancel or hold prescription 2- month supply Receives positive feedback or experience "I want to pick up today!"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Patient's first name is Bryan
Coordinates with another team member to help a patient
Patient’s address from New Mexico
Volume shortage
Patient's last name starts with the letter "V"
Patient's phone # ending with a "3"
Call longer than 10 minutes
Switches from PU to delivery or vice versa
Patient provided new CC
Troubleshooting text message for patient (spam)
MDO inbound call
Carrier delivered to the wrong address
"My doctor called in the prescription today."
"I would like to update my address."
"Where is my medication or package?"
Give Bryan a high five
Patient's birthday in November
Made a patient laugh
Receiving praise from patient
"Can you charge the credit card on file?”
Cancel or hold prescription
2-month supply
Receives positive feedback or experience
"I want to pick up today!"