AppleCare Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Needs transfer to iTunes or Mac+
2. Lost/Stolen iPhone
3. Airpods
4. Customer provides IMEI right away for unlock
5. Two-Factor Authentication Chat
6. Will not power on
7. iTunes doesn't recognize iPhone/iPod
8. Customer from the same city
9. Chat 1 & 2 have same name
10. Perfect chat: Shared all relevant articles & resolved within AHT
11. Customer demands T2 immediately
12. ERS
13. Red ! on Apple Watch
14. Customer from the same state
15. DIY Part replacement
16. iPhone 6S REP Battery Program (Eligible)
17. Receiver volume low/faint on calls
18. Issue with no gather or kbase article
19. Customer resolved on their own during chat
20. Vintage or Obsolete product
21. Not Enough iPhone or iCloud Storage
22. Answer found from coworker on Jabber
23. Customer with same name
24. Broken display