Needstransfer toiTunes orMac+AirpodsVintage orObsoleteproductReceivervolumelow/fainton callsBrokendisplayiPhone 6SREP BatteryProgram(Eligible)Lost/StoleniPhoneIssue withno gatheror kbasearticleCustomerfrom thesame cityNot EnoughiPhone oriCloudStorageCustomerdemandsT2immediatelyTwo-FactorAuthenticationChatCustomerfrom thesamestateWill notpoweronDIY PartreplacementPerfect chat:Shared allrelevant articles& resolvedwithin AHTAnswerfound fromcoworkeron JabberCustomerwith samenameChat 1 &2 havesamenameERSRed ! onAppleWatchCustomerprovidesIMEI rightaway forunlockCustomerresolved ontheir ownduring chatiTunesdoesn'trecognizeiPhone/iPodNeedstransfer toiTunes orMac+AirpodsVintage orObsoleteproductReceivervolumelow/fainton callsBrokendisplayiPhone 6SREP BatteryProgram(Eligible)Lost/StoleniPhoneIssue withno gatheror kbasearticleCustomerfrom thesame cityNot EnoughiPhone oriCloudStorageCustomerdemandsT2immediatelyTwo-FactorAuthenticationChatCustomerfrom thesamestateWill notpoweronDIY PartreplacementPerfect chat:Shared allrelevant articles& resolvedwithin AHTAnswerfound fromcoworkeron JabberCustomerwith samenameChat 1 &2 havesamenameERSRed ! onAppleWatchCustomerprovidesIMEI rightaway forunlockCustomerresolved ontheir ownduring chatiTunesdoesn'trecognizeiPhone/iPod

AppleCare Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Needs transfer to iTunes or Mac+
  2. Airpods
  3. Vintage or Obsolete product
  4. Receiver volume low/faint on calls
  5. Broken display
  6. iPhone 6S REP Battery Program (Eligible)
  7. Lost/Stolen iPhone
  8. Issue with no gather or kbase article
  9. Customer from the same city
  10. Not Enough iPhone or iCloud Storage
  11. Customer demands T2 immediately
  12. Two-Factor Authentication Chat
  13. Customer from the same state
  14. Will not power on
  15. DIY Part replacement
  16. Perfect chat: Shared all relevant articles & resolved within AHT
  17. Answer found from coworker on Jabber
  18. Customer with same name
  19. Chat 1 & 2 have same name
  20. ERS
  21. Red ! on Apple Watch
  22. Customer provides IMEI right away for unlock
  23. Customer resolved on their own during chat
  24. iTunes doesn't recognize iPhone/iPod