MondayCPH HigherthanMonthly Avgget noticedusing acustomer'sname on acallHelp acustomerfrom outsideour footprintPlace atravel alertto NY, TX,or AZ.Use acustomer'sname 2 timeson your first callevery day thisweek.Thank acustomer fortheir businesson your lastFriday callComplimenta colleagueon theirserviceThursdayCHP higherthanmonthly avgHelp acustomerreset on OLBPW onThursdayMake aTelephonetransfer >$250Assist acustomerfromGreen BayTuesday NRtime lowerthanMonthly AvgWednesdayNR is <45SecondsMondayNR time<50secondsTakemorethan 70Contactson FridayFee refund% less than1.25 throughWednesdayAssist or tella customeraboutPOPmoneyNoEscalatedcalls forthe weekTuesdayCPH of 10or greaterGet aCustomerComplimentTalk to acustomernamedLisaAveragehandlingtime <4:45Thursday.Tell acustomerabout MobileAlertsUse a SRto updateCustomerinformationMondayCPH HigherthanMonthly Avgget noticedusing acustomer'sname on acallHelp acustomerfrom outsideour footprintPlace atravel alertto NY, TX,or AZ.Use acustomer'sname 2 timeson your first callevery day thisweek.Thank acustomer fortheir businesson your lastFriday callComplimenta colleagueon theirserviceThursdayCHP higherthanmonthly avgHelp acustomerreset on OLBPW onThursdayMake aTelephonetransfer >$250Assist acustomerfromGreen BayTuesday NRtime lowerthanMonthly AvgWednesdayNR is <45SecondsMondayNR time<50secondsTakemorethan 70Contactson FridayFee refund% less than1.25 throughWednesdayAssist or tella customeraboutPOPmoneyNoEscalatedcalls forthe weekTuesdayCPH of 10or greaterGet aCustomerComplimentTalk to acustomernamedLisaAveragehandlingtime <4:45Thursday.Tell acustomerabout MobileAlertsUse a SRto updateCustomerinformation

Customer Care Bingo Party - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Monday CPH Higher than Monthly Avg
  2. get noticed using a customer's name on a call
  3. Help a customer from outside our footprint
  4. Place a travel alert to NY, TX, or AZ.
  5. Use a customer's name 2 times on your first call every day this week.
  6. Thank a customer for their business on your last Friday call
  7. Compliment a colleague on their service
  8. Thursday CHP higher than monthly avg
  9. Help a customer reset on OLB PW on Thursday
  10. Make a Telephone transfer > $250
  11. Assist a customer from Green Bay
  12. Tuesday NR time lower than Monthly Avg
  13. Wednesday NR is <45 Seconds
  14. Monday NR time <50 seconds
  15. Take more than 70 Contacts on Friday
  16. Fee refund % less than 1.25 through Wednesday
  17. Assist or tell a customer about POPmoney
  18. No Escalated calls for the week
  19. Tuesday CPH of 10 or greater
  20. Get a Customer Compliment
  21. Talk to a customer named Lisa
  22. Average handling time <4:45 Thursday.
  23. Tell a customer about Mobile Alerts
  24. Use a SR to update Customer information