Complimenta colleagueon theirserviceMondayCPH HigherthanMonthly AvgHelp acustomerfrom outsideour footprintTuesdayCPH of 10or greaterget noticedusing acustomer'sname on acallFee refund% less than1.25 throughWednesdayPlace atravel alertto NY, TX,or AZ.Takemorethan 70Contactson FridayTuesday NRtime lowerthanMonthly AvgHelp acustomerreset on OLBPW onThursdayUse acustomer'sname 2 timeson your first callevery day thisweek.Assist or tella customeraboutPOPmoneyTalk to acustomernamedLisaUse a SRto updateCustomerinformationMondayNR time<50secondsThank acustomer fortheir businesson your lastFriday callGet aCustomerComplimentMake aTelephonetransfer >$250WednesdayNR is <45SecondsThursdayCHP higherthanmonthly avgNoEscalatedcalls forthe weekTell acustomerabout MobileAlertsAssist acustomerfromGreen BayAveragehandlingtime <4:45Thursday.Complimenta colleagueon theirserviceMondayCPH HigherthanMonthly AvgHelp acustomerfrom outsideour footprintTuesdayCPH of 10or greaterget noticedusing acustomer'sname on acallFee refund% less than1.25 throughWednesdayPlace atravel alertto NY, TX,or AZ.Takemorethan 70Contactson FridayTuesday NRtime lowerthanMonthly AvgHelp acustomerreset on OLBPW onThursdayUse acustomer'sname 2 timeson your first callevery day thisweek.Assist or tella customeraboutPOPmoneyTalk to acustomernamedLisaUse a SRto updateCustomerinformationMondayNR time<50secondsThank acustomer fortheir businesson your lastFriday callGet aCustomerComplimentMake aTelephonetransfer >$250WednesdayNR is <45SecondsThursdayCHP higherthanmonthly avgNoEscalatedcalls forthe weekTell acustomerabout MobileAlertsAssist acustomerfromGreen BayAveragehandlingtime <4:45Thursday.

Customer Care Bingo Party - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Compliment a colleague on their service
  2. Monday CPH Higher than Monthly Avg
  3. Help a customer from outside our footprint
  4. Tuesday CPH of 10 or greater
  5. get noticed using a customer's name on a call
  6. Fee refund % less than 1.25 through Wednesday
  7. Place a travel alert to NY, TX, or AZ.
  8. Take more than 70 Contacts on Friday
  9. Tuesday NR time lower than Monthly Avg
  10. Help a customer reset on OLB PW on Thursday
  11. Use a customer's name 2 times on your first call every day this week.
  12. Assist or tell a customer about POPmoney
  13. Talk to a customer named Lisa
  14. Use a SR to update Customer information
  15. Monday NR time <50 seconds
  16. Thank a customer for their business on your last Friday call
  17. Get a Customer Compliment
  18. Make a Telephone transfer > $250
  19. Wednesday NR is <45 Seconds
  20. Thursday CHP higher than monthly avg
  21. No Escalated calls for the week
  22. Tell a customer about Mobile Alerts
  23. Assist a customer from Green Bay
  24. Average handling time <4:45 Thursday.