Tell acustomerabout MobileAlertsTuesdayCPH of 10or greaterAssist or tella customeraboutPOPmoneyMondayNR time<50secondsget noticedusing acustomer'sname on acallUse a SRto updateCustomerinformationComplimenta colleagueon theirserviceTuesday NRtime lowerthanMonthly AvgHelp acustomerfrom outsideour footprintMake aTelephonetransfer >$250NoEscalatedcalls forthe weekThursdayCHP higherthanmonthly avgFee refund% less than1.25 throughWednesdayWednesdayNR is <45SecondsMondayCPH HigherthanMonthly AvgAveragehandlingtime <4:45Thursday.Use acustomer'sname 2 timeson your first callevery day thisweek.Place atravel alertto NY, TX,or AZ.Get aCustomerComplimentHelp acustomerreset on OLBPW onThursdayAssist acustomerfromGreen BayThank acustomer fortheir businesson your lastFriday callTalk to acustomernamedLisaTakemorethan 70Contactson FridayTell acustomerabout MobileAlertsTuesdayCPH of 10or greaterAssist or tella customeraboutPOPmoneyMondayNR time<50secondsget noticedusing acustomer'sname on acallUse a SRto updateCustomerinformationComplimenta colleagueon theirserviceTuesday NRtime lowerthanMonthly AvgHelp acustomerfrom outsideour footprintMake aTelephonetransfer >$250NoEscalatedcalls forthe weekThursdayCHP higherthanmonthly avgFee refund% less than1.25 throughWednesdayWednesdayNR is <45SecondsMondayCPH HigherthanMonthly AvgAveragehandlingtime <4:45Thursday.Use acustomer'sname 2 timeson your first callevery day thisweek.Place atravel alertto NY, TX,or AZ.Get aCustomerComplimentHelp acustomerreset on OLBPW onThursdayAssist acustomerfromGreen BayThank acustomer fortheir businesson your lastFriday callTalk to acustomernamedLisaTakemorethan 70Contactson Friday

Customer Care Bingo Party - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tell a customer about Mobile Alerts
  2. Tuesday CPH of 10 or greater
  3. Assist or tell a customer about POPmoney
  4. Monday NR time <50 seconds
  5. get noticed using a customer's name on a call
  6. Use a SR to update Customer information
  7. Compliment a colleague on their service
  8. Tuesday NR time lower than Monthly Avg
  9. Help a customer from outside our footprint
  10. Make a Telephone transfer > $250
  11. No Escalated calls for the week
  12. Thursday CHP higher than monthly avg
  13. Fee refund % less than 1.25 through Wednesday
  14. Wednesday NR is <45 Seconds
  15. Monday CPH Higher than Monthly Avg
  16. Average handling time <4:45 Thursday.
  17. Use a customer's name 2 times on your first call every day this week.
  18. Place a travel alert to NY, TX, or AZ.
  19. Get a Customer Compliment
  20. Help a customer reset on OLB PW on Thursday
  21. Assist a customer from Green Bay
  22. Thank a customer for their business on your last Friday call
  23. Talk to a customer named Lisa
  24. Take more than 70 Contacts on Friday