Tell acustomerabout MobileAlertsNoEscalatedcalls forthe weekget noticedusing acustomer'sname on acallTakemorethan 70Contactson FridayGet aCustomerComplimentThursdayCHP higherthanmonthly avgThank acustomer fortheir businesson your lastFriday callUse a SRto updateCustomerinformationAssist acustomerfromGreen BayPlace atravel alertto NY, TX,or AZ.Make aTelephonetransfer >$250Averagehandlingtime <4:45Thursday.Assist or tella customeraboutPOPmoneyMondayNR time<50secondsFee refund% less than1.25 throughWednesdayHelp acustomerreset on OLBPW onThursdayWednesdayNR is <45SecondsTuesday NRtime lowerthanMonthly AvgComplimenta colleagueon theirserviceTalk to acustomernamedLisaMondayCPH HigherthanMonthly AvgUse acustomer'sname 2 timeson your first callevery day thisweek.TuesdayCPH of 10or greaterHelp acustomerfrom outsideour footprintTell acustomerabout MobileAlertsNoEscalatedcalls forthe weekget noticedusing acustomer'sname on acallTakemorethan 70Contactson FridayGet aCustomerComplimentThursdayCHP higherthanmonthly avgThank acustomer fortheir businesson your lastFriday callUse a SRto updateCustomerinformationAssist acustomerfromGreen BayPlace atravel alertto NY, TX,or AZ.Make aTelephonetransfer >$250Averagehandlingtime <4:45Thursday.Assist or tella customeraboutPOPmoneyMondayNR time<50secondsFee refund% less than1.25 throughWednesdayHelp acustomerreset on OLBPW onThursdayWednesdayNR is <45SecondsTuesday NRtime lowerthanMonthly AvgComplimenta colleagueon theirserviceTalk to acustomernamedLisaMondayCPH HigherthanMonthly AvgUse acustomer'sname 2 timeson your first callevery day thisweek.TuesdayCPH of 10or greaterHelp acustomerfrom outsideour footprint

Customer Care Bingo Party - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tell a customer about Mobile Alerts
  2. No Escalated calls for the week
  3. get noticed using a customer's name on a call
  4. Take more than 70 Contacts on Friday
  5. Get a Customer Compliment
  6. Thursday CHP higher than monthly avg
  7. Thank a customer for their business on your last Friday call
  8. Use a SR to update Customer information
  9. Assist a customer from Green Bay
  10. Place a travel alert to NY, TX, or AZ.
  11. Make a Telephone transfer > $250
  12. Average handling time <4:45 Thursday.
  13. Assist or tell a customer about POPmoney
  14. Monday NR time <50 seconds
  15. Fee refund % less than 1.25 through Wednesday
  16. Help a customer reset on OLB PW on Thursday
  17. Wednesday NR is <45 Seconds
  18. Tuesday NR time lower than Monthly Avg
  19. Compliment a colleague on their service
  20. Talk to a customer named Lisa
  21. Monday CPH Higher than Monthly Avg
  22. Use a customer's name 2 times on your first call every day this week.
  23. Tuesday CPH of 10 or greater
  24. Help a customer from outside our footprint