ThursdayCHP higherthanmonthly avgMake aTelephonetransfer >$250Help acustomerreset on OLBPW onThursdayUse a SRto updateCustomerinformationTell acustomerabout MobileAlertsTalk to acustomernamedLisaHelp acustomerfrom outsideour footprintTuesdayCPH of 10or greaterTakemorethan 70Contactson FridayThank acustomer fortheir businesson your lastFriday callPlace atravel alertto NY, TX,or AZ.Fee refund% less than1.25 throughWednesdayget noticedusing acustomer'sname on acallUse acustomer'sname 2 timeson your first callevery day thisweek.MondayCPH HigherthanMonthly AvgComplimenta colleagueon theirserviceNoEscalatedcalls forthe weekWednesdayNR is <45SecondsTuesday NRtime lowerthanMonthly AvgAveragehandlingtime <4:45Thursday.Get aCustomerComplimentMondayNR time<50secondsAssist or tella customeraboutPOPmoneyAssist acustomerfromGreen BayThursdayCHP higherthanmonthly avgMake aTelephonetransfer >$250Help acustomerreset on OLBPW onThursdayUse a SRto updateCustomerinformationTell acustomerabout MobileAlertsTalk to acustomernamedLisaHelp acustomerfrom outsideour footprintTuesdayCPH of 10or greaterTakemorethan 70Contactson FridayThank acustomer fortheir businesson your lastFriday callPlace atravel alertto NY, TX,or AZ.Fee refund% less than1.25 throughWednesdayget noticedusing acustomer'sname on acallUse acustomer'sname 2 timeson your first callevery day thisweek.MondayCPH HigherthanMonthly AvgComplimenta colleagueon theirserviceNoEscalatedcalls forthe weekWednesdayNR is <45SecondsTuesday NRtime lowerthanMonthly AvgAveragehandlingtime <4:45Thursday.Get aCustomerComplimentMondayNR time<50secondsAssist or tella customeraboutPOPmoneyAssist acustomerfromGreen Bay

Customer Care Bingo Party - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thursday CHP higher than monthly avg
  2. Make a Telephone transfer > $250
  3. Help a customer reset on OLB PW on Thursday
  4. Use a SR to update Customer information
  5. Tell a customer about Mobile Alerts
  6. Talk to a customer named Lisa
  7. Help a customer from outside our footprint
  8. Tuesday CPH of 10 or greater
  9. Take more than 70 Contacts on Friday
  10. Thank a customer for their business on your last Friday call
  11. Place a travel alert to NY, TX, or AZ.
  12. Fee refund % less than 1.25 through Wednesday
  13. get noticed using a customer's name on a call
  14. Use a customer's name 2 times on your first call every day this week.
  15. Monday CPH Higher than Monthly Avg
  16. Compliment a colleague on their service
  17. No Escalated calls for the week
  18. Wednesday NR is <45 Seconds
  19. Tuesday NR time lower than Monthly Avg
  20. Average handling time <4:45 Thursday.
  21. Get a Customer Compliment
  22. Monday NR time <50 seconds
  23. Assist or tell a customer about POPmoney
  24. Assist a customer from Green Bay