Complimenta colleagueon theirserviceTuesdayCPH of 10or greaterget noticedusing acustomer'sname on acallPlace atravel alertto NY, TX,or AZ.Assist acustomerfromGreen BayMake aTelephonetransfer >$250ThursdayCHP higherthanmonthly avgHelp acustomerfrom outsideour footprintMondayCPH HigherthanMonthly AvgNoEscalatedcalls forthe weekThank acustomer fortheir businesson your lastFriday callAveragehandlingtime <4:45Thursday.Talk to acustomernamedLisaTuesday NRtime lowerthanMonthly AvgTell acustomerabout MobileAlertsHelp acustomerreset on OLBPW onThursdayAssist or tella customeraboutPOPmoneyUse a SRto updateCustomerinformationFee refund% less than1.25 throughWednesdayTakemorethan 70Contactson FridayWednesdayNR is <45SecondsUse acustomer'sname 2 timeson your first callevery day thisweek.MondayNR time<50secondsGet aCustomerComplimentComplimenta colleagueon theirserviceTuesdayCPH of 10or greaterget noticedusing acustomer'sname on acallPlace atravel alertto NY, TX,or AZ.Assist acustomerfromGreen BayMake aTelephonetransfer >$250ThursdayCHP higherthanmonthly avgHelp acustomerfrom outsideour footprintMondayCPH HigherthanMonthly AvgNoEscalatedcalls forthe weekThank acustomer fortheir businesson your lastFriday callAveragehandlingtime <4:45Thursday.Talk to acustomernamedLisaTuesday NRtime lowerthanMonthly AvgTell acustomerabout MobileAlertsHelp acustomerreset on OLBPW onThursdayAssist or tella customeraboutPOPmoneyUse a SRto updateCustomerinformationFee refund% less than1.25 throughWednesdayTakemorethan 70Contactson FridayWednesdayNR is <45SecondsUse acustomer'sname 2 timeson your first callevery day thisweek.MondayNR time<50secondsGet aCustomerCompliment

Customer Care Bingo Party - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Compliment a colleague on their service
  2. Tuesday CPH of 10 or greater
  3. get noticed using a customer's name on a call
  4. Place a travel alert to NY, TX, or AZ.
  5. Assist a customer from Green Bay
  6. Make a Telephone transfer > $250
  7. Thursday CHP higher than monthly avg
  8. Help a customer from outside our footprint
  9. Monday CPH Higher than Monthly Avg
  10. No Escalated calls for the week
  11. Thank a customer for their business on your last Friday call
  12. Average handling time <4:45 Thursday.
  13. Talk to a customer named Lisa
  14. Tuesday NR time lower than Monthly Avg
  15. Tell a customer about Mobile Alerts
  16. Help a customer reset on OLB PW on Thursday
  17. Assist or tell a customer about POPmoney
  18. Use a SR to update Customer information
  19. Fee refund % less than 1.25 through Wednesday
  20. Take more than 70 Contacts on Friday
  21. Wednesday NR is <45 Seconds
  22. Use a customer's name 2 times on your first call every day this week.
  23. Monday NR time <50 seconds
  24. Get a Customer Compliment