Complimenta colleagueon theirserviceMake aTelephonetransfer >$250Tuesday NRtime lowerthanMonthly AvgUse a SRto updateCustomerinformationFee refund% less than1.25 throughWednesdayGet aCustomerComplimentMondayCPH HigherthanMonthly AvgHelp acustomerreset on OLBPW onThursdayAssist acustomerfromGreen BayAssist or tella customeraboutPOPmoneyHelp acustomerfrom outsideour footprintNoEscalatedcalls forthe weekThank acustomer fortheir businesson your lastFriday callTuesdayCPH of 10or greaterUse acustomer'sname 2 timeson your first callevery day thisweek.Takemorethan 70Contactson FridayPlace atravel alertto NY, TX,or AZ.Averagehandlingtime <4:45Thursday.ThursdayCHP higherthanmonthly avgTell acustomerabout MobileAlertsMondayNR time<50secondsTalk to acustomernamedLisaget noticedusing acustomer'sname on acallWednesdayNR is <45SecondsComplimenta colleagueon theirserviceMake aTelephonetransfer >$250Tuesday NRtime lowerthanMonthly AvgUse a SRto updateCustomerinformationFee refund% less than1.25 throughWednesdayGet aCustomerComplimentMondayCPH HigherthanMonthly AvgHelp acustomerreset on OLBPW onThursdayAssist acustomerfromGreen BayAssist or tella customeraboutPOPmoneyHelp acustomerfrom outsideour footprintNoEscalatedcalls forthe weekThank acustomer fortheir businesson your lastFriday callTuesdayCPH of 10or greaterUse acustomer'sname 2 timeson your first callevery day thisweek.Takemorethan 70Contactson FridayPlace atravel alertto NY, TX,or AZ.Averagehandlingtime <4:45Thursday.ThursdayCHP higherthanmonthly avgTell acustomerabout MobileAlertsMondayNR time<50secondsTalk to acustomernamedLisaget noticedusing acustomer'sname on acallWednesdayNR is <45Seconds

Customer Care Bingo Party - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Compliment a colleague on their service
  2. Make a Telephone transfer > $250
  3. Tuesday NR time lower than Monthly Avg
  4. Use a SR to update Customer information
  5. Fee refund % less than 1.25 through Wednesday
  6. Get a Customer Compliment
  7. Monday CPH Higher than Monthly Avg
  8. Help a customer reset on OLB PW on Thursday
  9. Assist a customer from Green Bay
  10. Assist or tell a customer about POPmoney
  11. Help a customer from outside our footprint
  12. No Escalated calls for the week
  13. Thank a customer for their business on your last Friday call
  14. Tuesday CPH of 10 or greater
  15. Use a customer's name 2 times on your first call every day this week.
  16. Take more than 70 Contacts on Friday
  17. Place a travel alert to NY, TX, or AZ.
  18. Average handling time <4:45 Thursday.
  19. Thursday CHP higher than monthly avg
  20. Tell a customer about Mobile Alerts
  21. Monday NR time <50 seconds
  22. Talk to a customer named Lisa
  23. get noticed using a customer's name on a call
  24. Wednesday NR is <45 Seconds