Apple Pay - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Follow normal declined transaction procedures
2. Look Book
3. Confirm by asking the client if they usedApple PayTM. Consult with an Apple PayTM trained specialist to verify the token status.(This is the client services group)
4. ATM Equity PCLKey Possibilities Business debit and credit cards HSA debit cards
5. Contact Centers contact the Virtual VAQ.
6. Transactions made with Apple PayTM do not transmit sensitive Data. It has a tokenization process converts the card account number to a disguised token number and fingerprint reader Touch ID
7. the client will receive an email confirmation. If an email address is not on file, a letter will be sent.
8. passbook
9. An Icloud account
10. Pay Pass
11. This is the primary group on point for activation calls. Key2You Contact Center: General awareness of MDES Portal functionality in regards to tokenization will determine escalation or call transfer based on the scenario.
12. No, the clients KeyBank debit or credit card(s) will not be transferred automatically. You will need to set up Apple PayTM again and re-add your cards on the new device. Or… Remove your card from your Passbook using your iCloud account. This will d
13. US based zip code (client needs a US address)
14. If clients suspend their Apple PayTM on their own, they will need to reactivate Apple PayTM on their own if they find their phone
15. www.apple.com/support/iphone/
16. • iPhone 6 • iPhone 6Plus with Touch ID or Passcode • iOS (operating systems of) 8.1 or later • The iPad Air 2 and iPad Mini 3 (if App is purchased)
17. If the token status is inactive, the Apple PayTM trained specialist assumes the call and follows the declined transaction procedures with updates regarding Apple PayTM. Or Contact Centers should contact the Virtual VAQ
18. consumer classic, gold, and world debit cards backed by a DDA are eligible and All consumer MasterCard credit cards are eligible. HSA cards and Consumer debit cards backed by a line of credit are excluded (i.e. PLOC cards)
19. the device will instruct clients to complete their enrollment by contacting KeyBank at 1-866-424-9768. (which routes the client to client services/online banking dept)
20. Added card-You will see a distinct pending $0.00 transaction description for Apple PayTM Authorization. Successful tokenization- You will see a distinct pending $0.00 transaction description for Apple PayTM Tokenization. The transaction itself howev
21. The client should update the card information in that service when your new card arrives by deleting the old card and adding the new card.
22. Find my iPhone feature” (www.apple.com/support/iphone/find/
23. Digital Wallet/Mobile Wallet
24. Successful tokenization Care verification required Could not add card Card not eligible