(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Monday or Tuesday average handling time <4:45
CPH Wednesday higher than your monthly Average
Get a compliment from management for using JD Power
Compliment a colleague on their JD Power use
Thanks a customer for their business on your first call of the week.
Assist or Tell a customer about POPMoney
Inform a customer of ODP options
Tuesday NR lower than Monthly Avg
use a customer name 2 times on your last call of the week
Decline a refund through Secure Email
Have a NR time < your monthly Avg Monday
Decline a fee refund for a customer.
Have a CPH Higher than your monthly Avg
Use a SR to update customer information
Tell a customer about Mobile Alerts
Help a customer reset an OLB PW on a Thursday
Get noticed using a customer's name on a call by a colleague
Help a customer from outside our Footprint
Fee refund through Wednesday <%1.25
Assist a customer from Green Bay
Wednesday NR less than monthly Avg
Place a travel alert in NY, TX,CA, or AZ
Have a CHP higher than your monthly average 3 x this week
