CPHWednesdayhigher thanyour monthlyAverageGet acomplimentfrommanagementfor using JDPowerDecline arefundthroughSecure EmailAssist or Tella customeraboutPOPMoneyPlace atravel alert inNY, TX,CA,or AZHelp acustomerreset an OLBPW on aThursdayFee refundthroughWednesday<%1.25Tuesday NRlower thanMonthly AvgHave a CHPhigher thanyour monthlyaverage 3 xthis weekUse a SRto updatecustomerinformationHave aCPH Higherthan yourmonthly AvgTell acustomerabout MobileAlertsInform acustomerof ODPoptionsDecline afee refundfor acustomer.Assist acustomerfromGreen Bayuse a customername 2 timeson your last callof the weekWednesdayNR lessthanmonthly AvgMonday orTuesdayaveragehandling time<4:45Get noticedusing acustomer'sname on a callby a colleagueThanks acustomer fortheir businesson your first callof the week.Do 10 ormore emails3 or moretimes in theweekHelp acustomerfrom outsideour FootprintComplimenta colleagueon their JDPower useHave a NRtime < yourmonthly AvgMondayCPHWednesdayhigher thanyour monthlyAverageGet acomplimentfrommanagementfor using JDPowerDecline arefundthroughSecure EmailAssist or Tella customeraboutPOPMoneyPlace atravel alert inNY, TX,CA,or AZHelp acustomerreset an OLBPW on aThursdayFee refundthroughWednesday<%1.25Tuesday NRlower thanMonthly AvgHave a CHPhigher thanyour monthlyaverage 3 xthis weekUse a SRto updatecustomerinformationHave aCPH Higherthan yourmonthly AvgTell acustomerabout MobileAlertsInform acustomerof ODPoptionsDecline afee refundfor acustomer.Assist acustomerfromGreen Bayuse a customername 2 timeson your last callof the weekWednesdayNR lessthanmonthly AvgMonday orTuesdayaveragehandling time<4:45Get noticedusing acustomer'sname on a callby a colleagueThanks acustomer fortheir businesson your first callof the week.Do 10 ormore emails3 or moretimes in theweekHelp acustomerfrom outsideour FootprintComplimenta colleagueon their JDPower useHave a NRtime < yourmonthly AvgMonday

Green Bay Customer Care 3rd - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CPH Wednesday higher than your monthly Average
  2. Get a compliment from management for using JD Power
  3. Decline a refund through Secure Email
  4. Assist or Tell a customer about POPMoney
  5. Place a travel alert in NY, TX,CA, or AZ
  6. Help a customer reset an OLB PW on a Thursday
  7. Fee refund through Wednesday <%1.25
  8. Tuesday NR lower than Monthly Avg
  9. Have a CHP higher than your monthly average 3 x this week
  10. Use a SR to update customer information
  11. Have a CPH Higher than your monthly Avg
  12. Tell a customer about Mobile Alerts
  13. Inform a customer of ODP options
  14. Decline a fee refund for a customer.
  15. Assist a customer from Green Bay
  16. use a customer name 2 times on your last call of the week
  17. Wednesday NR less than monthly Avg
  18. Monday or Tuesday average handling time <4:45
  19. Get noticed using a customer's name on a call by a colleague
  20. Thanks a customer for their business on your first call of the week.
  21. Do 10 or more emails 3 or more times in the week
  22. Help a customer from outside our Footprint
  23. Compliment a colleague on their JD Power use
  24. Have a NR time < your monthly Avg Monday