(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Help a customer from outside our Footprint
Do 10 or more emails 3 or more times in the week
Tell a customer about Mobile Alerts
Decline a refund through Secure Email
Help a customer reset an OLB PW on a Thursday
Decline a fee refund for a customer.
Assist or Tell a customer about POPMoney
Have a CPH Higher than your monthly Avg
Inform a customer of ODP options
Get a compliment from management for using JD Power
Compliment a colleague on their JD Power use
CPH Wednesday higher than your monthly Average
Use a SR to update customer information
Monday or Tuesday average handling time <4:45
Tuesday NR lower than Monthly Avg
use a customer name 2 times on your last call of the week
Get noticed using a customer's name on a call by a colleague
Thanks a customer for their business on your first call of the week.
Assist a customer from Green Bay
Fee refund through Wednesday <%1.25
Have a NR time < your monthly Avg Monday
Wednesday NR less than monthly Avg
Place a travel alert in NY, TX,CA, or AZ
Have a CHP higher than your monthly average 3 x this week
