Do 10 ormore emails3 or moretimes in theweekuse a customername 2 timeson your last callof the weekFee refundthroughWednesday<%1.25Tuesday NRlower thanMonthly AvgHelp acustomerfrom outsideour FootprintGet noticedusing acustomer'sname on a callby a colleagueAssist or Tella customeraboutPOPMoneyDecline arefundthroughSecure EmailGet acomplimentfrommanagementfor using JDPowerUse a SRto updatecustomerinformationDecline afee refundfor acustomer.Assist acustomerfromGreen BayThanks acustomer fortheir businesson your first callof the week.WednesdayNR lessthanmonthly AvgHave a CHPhigher thanyour monthlyaverage 3 xthis weekCPHWednesdayhigher thanyour monthlyAverageInform acustomerof ODPoptionsTell acustomerabout MobileAlertsHave a NRtime < yourmonthly AvgMondayComplimenta colleagueon their JDPower useMonday orTuesdayaveragehandling time<4:45Help acustomerreset an OLBPW on aThursdayHave aCPH Higherthan yourmonthly AvgPlace atravel alert inNY, TX,CA,or AZDo 10 ormore emails3 or moretimes in theweekuse a customername 2 timeson your last callof the weekFee refundthroughWednesday<%1.25Tuesday NRlower thanMonthly AvgHelp acustomerfrom outsideour FootprintGet noticedusing acustomer'sname on a callby a colleagueAssist or Tella customeraboutPOPMoneyDecline arefundthroughSecure EmailGet acomplimentfrommanagementfor using JDPowerUse a SRto updatecustomerinformationDecline afee refundfor acustomer.Assist acustomerfromGreen BayThanks acustomer fortheir businesson your first callof the week.WednesdayNR lessthanmonthly AvgHave a CHPhigher thanyour monthlyaverage 3 xthis weekCPHWednesdayhigher thanyour monthlyAverageInform acustomerof ODPoptionsTell acustomerabout MobileAlertsHave a NRtime < yourmonthly AvgMondayComplimenta colleagueon their JDPower useMonday orTuesdayaveragehandling time<4:45Help acustomerreset an OLBPW on aThursdayHave aCPH Higherthan yourmonthly AvgPlace atravel alert inNY, TX,CA,or AZ

Green Bay Customer Care 3rd - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Do 10 or more emails 3 or more times in the week
  2. use a customer name 2 times on your last call of the week
  3. Fee refund through Wednesday <%1.25
  4. Tuesday NR lower than Monthly Avg
  5. Help a customer from outside our Footprint
  6. Get noticed using a customer's name on a call by a colleague
  7. Assist or Tell a customer about POPMoney
  8. Decline a refund through Secure Email
  9. Get a compliment from management for using JD Power
  10. Use a SR to update customer information
  11. Decline a fee refund for a customer.
  12. Assist a customer from Green Bay
  13. Thanks a customer for their business on your first call of the week.
  14. Wednesday NR less than monthly Avg
  15. Have a CHP higher than your monthly average 3 x this week
  16. CPH Wednesday higher than your monthly Average
  17. Inform a customer of ODP options
  18. Tell a customer about Mobile Alerts
  19. Have a NR time < your monthly Avg Monday
  20. Compliment a colleague on their JD Power use
  21. Monday or Tuesday average handling time <4:45
  22. Help a customer reset an OLB PW on a Thursday
  23. Have a CPH Higher than your monthly Avg
  24. Place a travel alert in NY, TX,CA, or AZ