Thanks acustomer fortheir businesson your first callof the week.Complimenta colleagueon their JDPower useUse a SRto updatecustomerinformationAssist or Tella customeraboutPOPMoneyWednesdayNR lessthanmonthly AvgFee refundthroughWednesday<%1.25Get noticedusing acustomer'sname on a callby a colleagueDecline afee refundfor acustomer.use a customername 2 timeson your last callof the weekHelp acustomerfrom outsideour FootprintInform acustomerof ODPoptionsHave a CHPhigher thanyour monthlyaverage 3 xthis weekAssist acustomerfromGreen BayDo 10 ormore emails3 or moretimes in theweekHave aCPH Higherthan yourmonthly AvgTuesday NRlower thanMonthly AvgPlace atravel alert inNY, TX,CA,or AZCPHWednesdayhigher thanyour monthlyAverageHelp acustomerreset an OLBPW on aThursdayDecline arefundthroughSecure EmailHave a NRtime < yourmonthly AvgMondayTell acustomerabout MobileAlertsGet acomplimentfrommanagementfor using JDPowerMonday orTuesdayaveragehandling time<4:45Thanks acustomer fortheir businesson your first callof the week.Complimenta colleagueon their JDPower useUse a SRto updatecustomerinformationAssist or Tella customeraboutPOPMoneyWednesdayNR lessthanmonthly AvgFee refundthroughWednesday<%1.25Get noticedusing acustomer'sname on a callby a colleagueDecline afee refundfor acustomer.use a customername 2 timeson your last callof the weekHelp acustomerfrom outsideour FootprintInform acustomerof ODPoptionsHave a CHPhigher thanyour monthlyaverage 3 xthis weekAssist acustomerfromGreen BayDo 10 ormore emails3 or moretimes in theweekHave aCPH Higherthan yourmonthly AvgTuesday NRlower thanMonthly AvgPlace atravel alert inNY, TX,CA,or AZCPHWednesdayhigher thanyour monthlyAverageHelp acustomerreset an OLBPW on aThursdayDecline arefundthroughSecure EmailHave a NRtime < yourmonthly AvgMondayTell acustomerabout MobileAlertsGet acomplimentfrommanagementfor using JDPowerMonday orTuesdayaveragehandling time<4:45

Green Bay Customer Care 3rd - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thanks a customer for their business on your first call of the week.
  2. Compliment a colleague on their JD Power use
  3. Use a SR to update customer information
  4. Assist or Tell a customer about POPMoney
  5. Wednesday NR less than monthly Avg
  6. Fee refund through Wednesday <%1.25
  7. Get noticed using a customer's name on a call by a colleague
  8. Decline a fee refund for a customer.
  9. use a customer name 2 times on your last call of the week
  10. Help a customer from outside our Footprint
  11. Inform a customer of ODP options
  12. Have a CHP higher than your monthly average 3 x this week
  13. Assist a customer from Green Bay
  14. Do 10 or more emails 3 or more times in the week
  15. Have a CPH Higher than your monthly Avg
  16. Tuesday NR lower than Monthly Avg
  17. Place a travel alert in NY, TX,CA, or AZ
  18. CPH Wednesday higher than your monthly Average
  19. Help a customer reset an OLB PW on a Thursday
  20. Decline a refund through Secure Email
  21. Have a NR time < your monthly Avg Monday
  22. Tell a customer about Mobile Alerts
  23. Get a compliment from management for using JD Power
  24. Monday or Tuesday average handling time <4:45