Complimenta colleagueon their JDPower useDecline afee refundfor acustomer.Fee refundthroughWednesday<%1.25Get noticedusing acustomer'sname on a callby a colleagueHave aCPH Higherthan yourmonthly AvgTuesday NRlower thanMonthly AvgHelp acustomerfrom outsideour Footprintuse a customername 2 timeson your last callof the weekTell acustomerabout MobileAlertsThanks acustomer fortheir businesson your first callof the week.Decline arefundthroughSecure EmailCPHWednesdayhigher thanyour monthlyAverageGet acomplimentfrommanagementfor using JDPowerUse a SRto updatecustomerinformationMonday orTuesdayaveragehandling time<4:45Do 10 ormore emails3 or moretimes in theweekPlace atravel alert inNY, TX,CA,or AZAssist or Tella customeraboutPOPMoneyAssist acustomerfromGreen BayHave a NRtime < yourmonthly AvgMondayHelp acustomerreset an OLBPW on aThursdayHave a CHPhigher thanyour monthlyaverage 3 xthis weekWednesdayNR lessthanmonthly AvgInform acustomerof ODPoptionsComplimenta colleagueon their JDPower useDecline afee refundfor acustomer.Fee refundthroughWednesday<%1.25Get noticedusing acustomer'sname on a callby a colleagueHave aCPH Higherthan yourmonthly AvgTuesday NRlower thanMonthly AvgHelp acustomerfrom outsideour Footprintuse a customername 2 timeson your last callof the weekTell acustomerabout MobileAlertsThanks acustomer fortheir businesson your first callof the week.Decline arefundthroughSecure EmailCPHWednesdayhigher thanyour monthlyAverageGet acomplimentfrommanagementfor using JDPowerUse a SRto updatecustomerinformationMonday orTuesdayaveragehandling time<4:45Do 10 ormore emails3 or moretimes in theweekPlace atravel alert inNY, TX,CA,or AZAssist or Tella customeraboutPOPMoneyAssist acustomerfromGreen BayHave a NRtime < yourmonthly AvgMondayHelp acustomerreset an OLBPW on aThursdayHave a CHPhigher thanyour monthlyaverage 3 xthis weekWednesdayNR lessthanmonthly AvgInform acustomerof ODPoptions

Green Bay Customer Care 3rd - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Compliment a colleague on their JD Power use
  2. Decline a fee refund for a customer.
  3. Fee refund through Wednesday <%1.25
  4. Get noticed using a customer's name on a call by a colleague
  5. Have a CPH Higher than your monthly Avg
  6. Tuesday NR lower than Monthly Avg
  7. Help a customer from outside our Footprint
  8. use a customer name 2 times on your last call of the week
  9. Tell a customer about Mobile Alerts
  10. Thanks a customer for their business on your first call of the week.
  11. Decline a refund through Secure Email
  12. CPH Wednesday higher than your monthly Average
  13. Get a compliment from management for using JD Power
  14. Use a SR to update customer information
  15. Monday or Tuesday average handling time <4:45
  16. Do 10 or more emails 3 or more times in the week
  17. Place a travel alert in NY, TX,CA, or AZ
  18. Assist or Tell a customer about POPMoney
  19. Assist a customer from Green Bay
  20. Have a NR time < your monthly Avg Monday
  21. Help a customer reset an OLB PW on a Thursday
  22. Have a CHP higher than your monthly average 3 x this week
  23. Wednesday NR less than monthly Avg
  24. Inform a customer of ODP options