(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Decline a fee refund for a customer.
Fee refund through Wednesday <%1.25
Inform a customer of ODP options
Wednesday NR less than monthly Avg
Use a SR to update customer information
Tuesday NR lower than Monthly Avg
Have a CHP higher than your monthly average 3 x this week
Decline a refund through Secure Email
Tell a customer about Mobile Alerts
Do 10 or more emails 3 or more times in the week
Help a customer from outside our Footprint
Monday or Tuesday average handling time <4:45
CPH Wednesday higher than your monthly Average
Assist a customer from Green Bay
Help a customer reset an OLB PW on a Thursday
Have a CPH Higher than your monthly Avg
Get a compliment from management for using JD Power
Have a NR time < your monthly Avg Monday
Thanks a customer for their business on your first call of the week.
Compliment a colleague on their JD Power use
Get noticed using a customer's name on a call by a colleague
use a customer name 2 times on your last call of the week