Inform acustomerof ODPoptionsuse a customername 2 timeson your last callof the weekHave aCPH Higherthan yourmonthly AvgHave a CHPhigher thanyour monthlyaverage 3 xthis weekHelp acustomerreset an OLBPW on aThursdayComplimenta colleagueon their JDPower useHave a NRtime < yourmonthly AvgMondayTell acustomerabout MobileAlertsMonday orTuesdayaveragehandling time<4:45Decline afee refundfor acustomer.Assist acustomerfromGreen BayThanks acustomer fortheir businesson your first callof the week.Fee refundthroughWednesday<%1.25Get noticedusing acustomer'sname on a callby a colleagueGet acomplimentfrommanagementfor using JDPowerDo 10 ormore emails3 or moretimes in theweekUse a SRto updatecustomerinformationPlace atravel alert inNY, TX,CA,or AZDecline arefundthroughSecure EmailWednesdayNR lessthanmonthly AvgTuesday NRlower thanMonthly AvgCPHWednesdayhigher thanyour monthlyAverageAssist or Tella customeraboutPOPMoneyHelp acustomerfrom outsideour FootprintInform acustomerof ODPoptionsuse a customername 2 timeson your last callof the weekHave aCPH Higherthan yourmonthly AvgHave a CHPhigher thanyour monthlyaverage 3 xthis weekHelp acustomerreset an OLBPW on aThursdayComplimenta colleagueon their JDPower useHave a NRtime < yourmonthly AvgMondayTell acustomerabout MobileAlertsMonday orTuesdayaveragehandling time<4:45Decline afee refundfor acustomer.Assist acustomerfromGreen BayThanks acustomer fortheir businesson your first callof the week.Fee refundthroughWednesday<%1.25Get noticedusing acustomer'sname on a callby a colleagueGet acomplimentfrommanagementfor using JDPowerDo 10 ormore emails3 or moretimes in theweekUse a SRto updatecustomerinformationPlace atravel alert inNY, TX,CA,or AZDecline arefundthroughSecure EmailWednesdayNR lessthanmonthly AvgTuesday NRlower thanMonthly AvgCPHWednesdayhigher thanyour monthlyAverageAssist or Tella customeraboutPOPMoneyHelp acustomerfrom outsideour Footprint

Green Bay Customer Care 3rd - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Inform a customer of ODP options
  2. use a customer name 2 times on your last call of the week
  3. Have a CPH Higher than your monthly Avg
  4. Have a CHP higher than your monthly average 3 x this week
  5. Help a customer reset an OLB PW on a Thursday
  6. Compliment a colleague on their JD Power use
  7. Have a NR time < your monthly Avg Monday
  8. Tell a customer about Mobile Alerts
  9. Monday or Tuesday average handling time <4:45
  10. Decline a fee refund for a customer.
  11. Assist a customer from Green Bay
  12. Thanks a customer for their business on your first call of the week.
  13. Fee refund through Wednesday <%1.25
  14. Get noticed using a customer's name on a call by a colleague
  15. Get a compliment from management for using JD Power
  16. Do 10 or more emails 3 or more times in the week
  17. Use a SR to update customer information
  18. Place a travel alert in NY, TX,CA, or AZ
  19. Decline a refund through Secure Email
  20. Wednesday NR less than monthly Avg
  21. Tuesday NR lower than Monthly Avg
  22. CPH Wednesday higher than your monthly Average
  23. Assist or Tell a customer about POPMoney
  24. Help a customer from outside our Footprint