Help acustomerreset an OLBPW on aThursdayHave a NRtime < yourmonthly AvgMondayUse a SRto updatecustomerinformationAssist or Tella customeraboutPOPMoneyTell acustomerabout MobileAlertsPlace atravel alert inNY, TX,CA,or AZCPHWednesdayhigher thanyour monthlyAverageHave aCPH Higherthan yourmonthly AvgGet noticedusing acustomer'sname on a callby a colleagueComplimenta colleagueon their JDPower useAssist acustomerfromGreen BayMonday orTuesdayaveragehandling time<4:45Fee refundthroughWednesday<%1.25Tuesday NRlower thanMonthly AvgHelp acustomerfrom outsideour Footprintuse a customername 2 timeson your last callof the weekHave a CHPhigher thanyour monthlyaverage 3 xthis weekThanks acustomer fortheir businesson your first callof the week.Decline arefundthroughSecure EmailWednesdayNR lessthanmonthly AvgDecline afee refundfor acustomer.Do 10 ormore emails3 or moretimes in theweekGet acomplimentfrommanagementfor using JDPowerInform acustomerof ODPoptionsHelp acustomerreset an OLBPW on aThursdayHave a NRtime < yourmonthly AvgMondayUse a SRto updatecustomerinformationAssist or Tella customeraboutPOPMoneyTell acustomerabout MobileAlertsPlace atravel alert inNY, TX,CA,or AZCPHWednesdayhigher thanyour monthlyAverageHave aCPH Higherthan yourmonthly AvgGet noticedusing acustomer'sname on a callby a colleagueComplimenta colleagueon their JDPower useAssist acustomerfromGreen BayMonday orTuesdayaveragehandling time<4:45Fee refundthroughWednesday<%1.25Tuesday NRlower thanMonthly AvgHelp acustomerfrom outsideour Footprintuse a customername 2 timeson your last callof the weekHave a CHPhigher thanyour monthlyaverage 3 xthis weekThanks acustomer fortheir businesson your first callof the week.Decline arefundthroughSecure EmailWednesdayNR lessthanmonthly AvgDecline afee refundfor acustomer.Do 10 ormore emails3 or moretimes in theweekGet acomplimentfrommanagementfor using JDPowerInform acustomerof ODPoptions

Green Bay Customer Care 3rd - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Help a customer reset an OLB PW on a Thursday
  2. Have a NR time < your monthly Avg Monday
  3. Use a SR to update customer information
  4. Assist or Tell a customer about POPMoney
  5. Tell a customer about Mobile Alerts
  6. Place a travel alert in NY, TX,CA, or AZ
  7. CPH Wednesday higher than your monthly Average
  8. Have a CPH Higher than your monthly Avg
  9. Get noticed using a customer's name on a call by a colleague
  10. Compliment a colleague on their JD Power use
  11. Assist a customer from Green Bay
  12. Monday or Tuesday average handling time <4:45
  13. Fee refund through Wednesday <%1.25
  14. Tuesday NR lower than Monthly Avg
  15. Help a customer from outside our Footprint
  16. use a customer name 2 times on your last call of the week
  17. Have a CHP higher than your monthly average 3 x this week
  18. Thanks a customer for their business on your first call of the week.
  19. Decline a refund through Secure Email
  20. Wednesday NR less than monthly Avg
  21. Decline a fee refund for a customer.
  22. Do 10 or more emails 3 or more times in the week
  23. Get a compliment from management for using JD Power
  24. Inform a customer of ODP options