use a customername 2 timeson your last callof the weekAssist or Tella customeraboutPOPMoneyWednesdayNR lessthanmonthly AvgGet noticedusing acustomer'sname on a callby a colleagueInform acustomerof ODPoptionsCPHWednesdayhigher thanyour monthlyAverageAssist acustomerfromGreen BayComplimenta colleagueon their JDPower useDecline afee refundfor acustomer.Thanks acustomer fortheir businesson your first callof the week.Tell acustomerabout MobileAlertsMonday orTuesdayaveragehandling time<4:45Fee refundthroughWednesday<%1.25Decline arefundthroughSecure EmailHelp acustomerreset an OLBPW on aThursdayHelp acustomerfrom outsideour FootprintTuesday NRlower thanMonthly AvgHave aCPH Higherthan yourmonthly AvgHave a NRtime < yourmonthly AvgMondayPlace atravel alert inNY, TX,CA,or AZDo 10 ormore emails3 or moretimes in theweekGet acomplimentfrommanagementfor using JDPowerUse a SRto updatecustomerinformationHave a CHPhigher thanyour monthlyaverage 3 xthis weekuse a customername 2 timeson your last callof the weekAssist or Tella customeraboutPOPMoneyWednesdayNR lessthanmonthly AvgGet noticedusing acustomer'sname on a callby a colleagueInform acustomerof ODPoptionsCPHWednesdayhigher thanyour monthlyAverageAssist acustomerfromGreen BayComplimenta colleagueon their JDPower useDecline afee refundfor acustomer.Thanks acustomer fortheir businesson your first callof the week.Tell acustomerabout MobileAlertsMonday orTuesdayaveragehandling time<4:45Fee refundthroughWednesday<%1.25Decline arefundthroughSecure EmailHelp acustomerreset an OLBPW on aThursdayHelp acustomerfrom outsideour FootprintTuesday NRlower thanMonthly AvgHave aCPH Higherthan yourmonthly AvgHave a NRtime < yourmonthly AvgMondayPlace atravel alert inNY, TX,CA,or AZDo 10 ormore emails3 or moretimes in theweekGet acomplimentfrommanagementfor using JDPowerUse a SRto updatecustomerinformationHave a CHPhigher thanyour monthlyaverage 3 xthis week

Green Bay Customer Care 3rd - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. use a customer name 2 times on your last call of the week
  2. Assist or Tell a customer about POPMoney
  3. Wednesday NR less than monthly Avg
  4. Get noticed using a customer's name on a call by a colleague
  5. Inform a customer of ODP options
  6. CPH Wednesday higher than your monthly Average
  7. Assist a customer from Green Bay
  8. Compliment a colleague on their JD Power use
  9. Decline a fee refund for a customer.
  10. Thanks a customer for their business on your first call of the week.
  11. Tell a customer about Mobile Alerts
  12. Monday or Tuesday average handling time <4:45
  13. Fee refund through Wednesday <%1.25
  14. Decline a refund through Secure Email
  15. Help a customer reset an OLB PW on a Thursday
  16. Help a customer from outside our Footprint
  17. Tuesday NR lower than Monthly Avg
  18. Have a CPH Higher than your monthly Avg
  19. Have a NR time < your monthly Avg Monday
  20. Place a travel alert in NY, TX,CA, or AZ
  21. Do 10 or more emails 3 or more times in the week
  22. Get a compliment from management for using JD Power
  23. Use a SR to update customer information
  24. Have a CHP higher than your monthly average 3 x this week