Assist or Tella customeraboutPOPMoneyDecline arefundthroughSecure EmailThanks acustomer fortheir businesson your first callof the week.Inform acustomerof ODPoptionsPlace atravel alert inNY, TX,CA,or AZDecline afee refundfor acustomer.Do 10 ormore emails3 or moretimes in theweekMonday orTuesdayaveragehandling time<4:45Use a SRto updatecustomerinformationFee refundthroughWednesday<%1.25Tell acustomerabout MobileAlertsHave a CHPhigher thanyour monthlyaverage 3 xthis weekHave aCPH Higherthan yourmonthly AvgGet noticedusing acustomer'sname on a callby a colleagueGet acomplimentfrommanagementfor using JDPoweruse a customername 2 timeson your last callof the weekWednesdayNR lessthanmonthly AvgCPHWednesdayhigher thanyour monthlyAverageHelp acustomerreset an OLBPW on aThursdayAssist acustomerfromGreen BayTuesday NRlower thanMonthly AvgComplimenta colleagueon their JDPower useHelp acustomerfrom outsideour FootprintHave a NRtime < yourmonthly AvgMondayAssist or Tella customeraboutPOPMoneyDecline arefundthroughSecure EmailThanks acustomer fortheir businesson your first callof the week.Inform acustomerof ODPoptionsPlace atravel alert inNY, TX,CA,or AZDecline afee refundfor acustomer.Do 10 ormore emails3 or moretimes in theweekMonday orTuesdayaveragehandling time<4:45Use a SRto updatecustomerinformationFee refundthroughWednesday<%1.25Tell acustomerabout MobileAlertsHave a CHPhigher thanyour monthlyaverage 3 xthis weekHave aCPH Higherthan yourmonthly AvgGet noticedusing acustomer'sname on a callby a colleagueGet acomplimentfrommanagementfor using JDPoweruse a customername 2 timeson your last callof the weekWednesdayNR lessthanmonthly AvgCPHWednesdayhigher thanyour monthlyAverageHelp acustomerreset an OLBPW on aThursdayAssist acustomerfromGreen BayTuesday NRlower thanMonthly AvgComplimenta colleagueon their JDPower useHelp acustomerfrom outsideour FootprintHave a NRtime < yourmonthly AvgMonday

Green Bay Customer Care 3rd - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assist or Tell a customer about POPMoney
  2. Decline a refund through Secure Email
  3. Thanks a customer for their business on your first call of the week.
  4. Inform a customer of ODP options
  5. Place a travel alert in NY, TX,CA, or AZ
  6. Decline a fee refund for a customer.
  7. Do 10 or more emails 3 or more times in the week
  8. Monday or Tuesday average handling time <4:45
  9. Use a SR to update customer information
  10. Fee refund through Wednesday <%1.25
  11. Tell a customer about Mobile Alerts
  12. Have a CHP higher than your monthly average 3 x this week
  13. Have a CPH Higher than your monthly Avg
  14. Get noticed using a customer's name on a call by a colleague
  15. Get a compliment from management for using JD Power
  16. use a customer name 2 times on your last call of the week
  17. Wednesday NR less than monthly Avg
  18. CPH Wednesday higher than your monthly Average
  19. Help a customer reset an OLB PW on a Thursday
  20. Assist a customer from Green Bay
  21. Tuesday NR lower than Monthly Avg
  22. Compliment a colleague on their JD Power use
  23. Help a customer from outside our Footprint
  24. Have a NR time < your monthly Avg Monday