Decline afee refundfor acustomer.Have aCPH Higherthan yourmonthly AvgHelp acustomerreset an OLBPW on aThursdayHelp acustomerfrom outsideour FootprintAssist or Tella customeraboutPOPMoneyFee refundthroughWednesday<%1.25Get acomplimentfrommanagementfor using JDPowerTell acustomerabout MobileAlertsThanks acustomer fortheir businesson your first callof the week.Monday orTuesdayaveragehandling time<4:45Inform acustomerof ODPoptionsGet noticedusing acustomer'sname on a callby a colleagueComplimenta colleagueon their JDPower useTuesday NRlower thanMonthly AvgUse a SRto updatecustomerinformationHave a NRtime < yourmonthly AvgMondayCPHWednesdayhigher thanyour monthlyAverageDecline arefundthroughSecure EmailDo 10 ormore emails3 or moretimes in theweekuse a customername 2 timeson your last callof the weekHave a CHPhigher thanyour monthlyaverage 3 xthis weekAssist acustomerfromGreen BayWednesdayNR lessthanmonthly AvgPlace atravel alert inNY, TX,CA,or AZDecline afee refundfor acustomer.Have aCPH Higherthan yourmonthly AvgHelp acustomerreset an OLBPW on aThursdayHelp acustomerfrom outsideour FootprintAssist or Tella customeraboutPOPMoneyFee refundthroughWednesday<%1.25Get acomplimentfrommanagementfor using JDPowerTell acustomerabout MobileAlertsThanks acustomer fortheir businesson your first callof the week.Monday orTuesdayaveragehandling time<4:45Inform acustomerof ODPoptionsGet noticedusing acustomer'sname on a callby a colleagueComplimenta colleagueon their JDPower useTuesday NRlower thanMonthly AvgUse a SRto updatecustomerinformationHave a NRtime < yourmonthly AvgMondayCPHWednesdayhigher thanyour monthlyAverageDecline arefundthroughSecure EmailDo 10 ormore emails3 or moretimes in theweekuse a customername 2 timeson your last callof the weekHave a CHPhigher thanyour monthlyaverage 3 xthis weekAssist acustomerfromGreen BayWednesdayNR lessthanmonthly AvgPlace atravel alert inNY, TX,CA,or AZ

Green Bay Customer Care 3rd - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Decline a fee refund for a customer.
  2. Have a CPH Higher than your monthly Avg
  3. Help a customer reset an OLB PW on a Thursday
  4. Help a customer from outside our Footprint
  5. Assist or Tell a customer about POPMoney
  6. Fee refund through Wednesday <%1.25
  7. Get a compliment from management for using JD Power
  8. Tell a customer about Mobile Alerts
  9. Thanks a customer for their business on your first call of the week.
  10. Monday or Tuesday average handling time <4:45
  11. Inform a customer of ODP options
  12. Get noticed using a customer's name on a call by a colleague
  13. Compliment a colleague on their JD Power use
  14. Tuesday NR lower than Monthly Avg
  15. Use a SR to update customer information
  16. Have a NR time < your monthly Avg Monday
  17. CPH Wednesday higher than your monthly Average
  18. Decline a refund through Secure Email
  19. Do 10 or more emails 3 or more times in the week
  20. use a customer name 2 times on your last call of the week
  21. Have a CHP higher than your monthly average 3 x this week
  22. Assist a customer from Green Bay
  23. Wednesday NR less than monthly Avg
  24. Place a travel alert in NY, TX,CA, or AZ