use a customername 2 timeson your last callof the weekHelp acustomerfrom outsideour FootprintGet acomplimentfrommanagementfor using JDPowerUse a SRto updatecustomerinformationThanks acustomer fortheir businesson your first callof the week.Have aCPH Higherthan yourmonthly AvgWednesdayNR lessthanmonthly AvgPlace atravel alert inNY, TX,CA,or AZAssist acustomerfromGreen BayInform acustomerof ODPoptionsGet noticedusing acustomer'sname on a callby a colleagueHave a NRtime < yourmonthly AvgMondayAssist or Tella customeraboutPOPMoneyHave a CHPhigher thanyour monthlyaverage 3 xthis weekDo 10 ormore emails3 or moretimes in theweekFee refundthroughWednesday<%1.25Tell acustomerabout MobileAlertsMonday orTuesdayaveragehandling time<4:45Complimenta colleagueon their JDPower useTuesday NRlower thanMonthly AvgCPHWednesdayhigher thanyour monthlyAverageHelp acustomerreset an OLBPW on aThursdayDecline arefundthroughSecure EmailDecline afee refundfor acustomer.use a customername 2 timeson your last callof the weekHelp acustomerfrom outsideour FootprintGet acomplimentfrommanagementfor using JDPowerUse a SRto updatecustomerinformationThanks acustomer fortheir businesson your first callof the week.Have aCPH Higherthan yourmonthly AvgWednesdayNR lessthanmonthly AvgPlace atravel alert inNY, TX,CA,or AZAssist acustomerfromGreen BayInform acustomerof ODPoptionsGet noticedusing acustomer'sname on a callby a colleagueHave a NRtime < yourmonthly AvgMondayAssist or Tella customeraboutPOPMoneyHave a CHPhigher thanyour monthlyaverage 3 xthis weekDo 10 ormore emails3 or moretimes in theweekFee refundthroughWednesday<%1.25Tell acustomerabout MobileAlertsMonday orTuesdayaveragehandling time<4:45Complimenta colleagueon their JDPower useTuesday NRlower thanMonthly AvgCPHWednesdayhigher thanyour monthlyAverageHelp acustomerreset an OLBPW on aThursdayDecline arefundthroughSecure EmailDecline afee refundfor acustomer.

Green Bay Customer Care 3rd - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. use a customer name 2 times on your last call of the week
  2. Help a customer from outside our Footprint
  3. Get a compliment from management for using JD Power
  4. Use a SR to update customer information
  5. Thanks a customer for their business on your first call of the week.
  6. Have a CPH Higher than your monthly Avg
  7. Wednesday NR less than monthly Avg
  8. Place a travel alert in NY, TX,CA, or AZ
  9. Assist a customer from Green Bay
  10. Inform a customer of ODP options
  11. Get noticed using a customer's name on a call by a colleague
  12. Have a NR time < your monthly Avg Monday
  13. Assist or Tell a customer about POPMoney
  14. Have a CHP higher than your monthly average 3 x this week
  15. Do 10 or more emails 3 or more times in the week
  16. Fee refund through Wednesday <%1.25
  17. Tell a customer about Mobile Alerts
  18. Monday or Tuesday average handling time <4:45
  19. Compliment a colleague on their JD Power use
  20. Tuesday NR lower than Monthly Avg
  21. CPH Wednesday higher than your monthly Average
  22. Help a customer reset an OLB PW on a Thursday
  23. Decline a refund through Secure Email
  24. Decline a fee refund for a customer.