Thanks acustomer fortheir businesson your first callof the week.Decline afee refundfor acustomer.Tell acustomerabout MobileAlertsDecline arefundthroughSecure EmailWednesdayNR lessthanmonthly AvgHave aCPH Higherthan yourmonthly AvgPlace atravel alert inNY, TX,CA,or AZGet noticedusing acustomer'sname on a callby a colleagueAssist acustomerfromGreen BayAssist or Tella customeraboutPOPMoneyDo 10 ormore emails3 or moretimes in theweekTuesday NRlower thanMonthly AvgCPHWednesdayhigher thanyour monthlyAverageHave a NRtime < yourmonthly AvgMondayHelp acustomerreset an OLBPW on aThursdayUse a SRto updatecustomerinformationInform acustomerof ODPoptionsHelp acustomerfrom outsideour FootprintFee refundthroughWednesday<%1.25Have a CHPhigher thanyour monthlyaverage 3 xthis weekComplimenta colleagueon their JDPower useMonday orTuesdayaveragehandling time<4:45use a customername 2 timeson your last callof the weekGet acomplimentfrommanagementfor using JDPowerThanks acustomer fortheir businesson your first callof the week.Decline afee refundfor acustomer.Tell acustomerabout MobileAlertsDecline arefundthroughSecure EmailWednesdayNR lessthanmonthly AvgHave aCPH Higherthan yourmonthly AvgPlace atravel alert inNY, TX,CA,or AZGet noticedusing acustomer'sname on a callby a colleagueAssist acustomerfromGreen BayAssist or Tella customeraboutPOPMoneyDo 10 ormore emails3 or moretimes in theweekTuesday NRlower thanMonthly AvgCPHWednesdayhigher thanyour monthlyAverageHave a NRtime < yourmonthly AvgMondayHelp acustomerreset an OLBPW on aThursdayUse a SRto updatecustomerinformationInform acustomerof ODPoptionsHelp acustomerfrom outsideour FootprintFee refundthroughWednesday<%1.25Have a CHPhigher thanyour monthlyaverage 3 xthis weekComplimenta colleagueon their JDPower useMonday orTuesdayaveragehandling time<4:45use a customername 2 timeson your last callof the weekGet acomplimentfrommanagementfor using JDPower

Green Bay Customer Care 3rd - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thanks a customer for their business on your first call of the week.
  2. Decline a fee refund for a customer.
  3. Tell a customer about Mobile Alerts
  4. Decline a refund through Secure Email
  5. Wednesday NR less than monthly Avg
  6. Have a CPH Higher than your monthly Avg
  7. Place a travel alert in NY, TX,CA, or AZ
  8. Get noticed using a customer's name on a call by a colleague
  9. Assist a customer from Green Bay
  10. Assist or Tell a customer about POPMoney
  11. Do 10 or more emails 3 or more times in the week
  12. Tuesday NR lower than Monthly Avg
  13. CPH Wednesday higher than your monthly Average
  14. Have a NR time < your monthly Avg Monday
  15. Help a customer reset an OLB PW on a Thursday
  16. Use a SR to update customer information
  17. Inform a customer of ODP options
  18. Help a customer from outside our Footprint
  19. Fee refund through Wednesday <%1.25
  20. Have a CHP higher than your monthly average 3 x this week
  21. Compliment a colleague on their JD Power use
  22. Monday or Tuesday average handling time <4:45
  23. use a customer name 2 times on your last call of the week
  24. Get a compliment from management for using JD Power