Get noticedusing acustomer'sname on a callby a colleagueDo 10 ormore emails3 or moretimes in theweekGet acomplimentfrommanagementfor using JDPowerWednesdayNR lessthanmonthly AvgDecline afee refundfor acustomer.Tell acustomerabout MobileAlertsuse a customername 2 timeson your last callof the weekUse a SRto updatecustomerinformationHave aCPH Higherthan yourmonthly AvgHelp acustomerfrom outsideour FootprintCPHWednesdayhigher thanyour monthlyAverageTuesday NRlower thanMonthly AvgPlace atravel alert inNY, TX,CA,or AZMonday orTuesdayaveragehandling time<4:45Help acustomerreset an OLBPW on aThursdayInform acustomerof ODPoptionsHave a NRtime < yourmonthly AvgMondayDecline arefundthroughSecure EmailAssist or Tella customeraboutPOPMoneyComplimenta colleagueon their JDPower useAssist acustomerfromGreen BayFee refundthroughWednesday<%1.25Have a CHPhigher thanyour monthlyaverage 3 xthis weekThanks acustomer fortheir businesson your first callof the week.Get noticedusing acustomer'sname on a callby a colleagueDo 10 ormore emails3 or moretimes in theweekGet acomplimentfrommanagementfor using JDPowerWednesdayNR lessthanmonthly AvgDecline afee refundfor acustomer.Tell acustomerabout MobileAlertsuse a customername 2 timeson your last callof the weekUse a SRto updatecustomerinformationHave aCPH Higherthan yourmonthly AvgHelp acustomerfrom outsideour FootprintCPHWednesdayhigher thanyour monthlyAverageTuesday NRlower thanMonthly AvgPlace atravel alert inNY, TX,CA,or AZMonday orTuesdayaveragehandling time<4:45Help acustomerreset an OLBPW on aThursdayInform acustomerof ODPoptionsHave a NRtime < yourmonthly AvgMondayDecline arefundthroughSecure EmailAssist or Tella customeraboutPOPMoneyComplimenta colleagueon their JDPower useAssist acustomerfromGreen BayFee refundthroughWednesday<%1.25Have a CHPhigher thanyour monthlyaverage 3 xthis weekThanks acustomer fortheir businesson your first callof the week.

Green Bay Customer Care 3rd - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get noticed using a customer's name on a call by a colleague
  2. Do 10 or more emails 3 or more times in the week
  3. Get a compliment from management for using JD Power
  4. Wednesday NR less than monthly Avg
  5. Decline a fee refund for a customer.
  6. Tell a customer about Mobile Alerts
  7. use a customer name 2 times on your last call of the week
  8. Use a SR to update customer information
  9. Have a CPH Higher than your monthly Avg
  10. Help a customer from outside our Footprint
  11. CPH Wednesday higher than your monthly Average
  12. Tuesday NR lower than Monthly Avg
  13. Place a travel alert in NY, TX,CA, or AZ
  14. Monday or Tuesday average handling time <4:45
  15. Help a customer reset an OLB PW on a Thursday
  16. Inform a customer of ODP options
  17. Have a NR time < your monthly Avg Monday
  18. Decline a refund through Secure Email
  19. Assist or Tell a customer about POPMoney
  20. Compliment a colleague on their JD Power use
  21. Assist a customer from Green Bay
  22. Fee refund through Wednesday <%1.25
  23. Have a CHP higher than your monthly average 3 x this week
  24. Thanks a customer for their business on your first call of the week.