Help acustomerfrom outsideour FootprintDo 10 ormore emails3 or moretimes in theweekTell acustomerabout MobileAlertsDecline arefundthroughSecure EmailHelp acustomerreset an OLBPW on aThursdayDecline afee refundfor acustomer.Assist or Tella customeraboutPOPMoneyHave aCPH Higherthan yourmonthly AvgInform acustomerof ODPoptionsGet acomplimentfrommanagementfor using JDPowerComplimenta colleagueon their JDPower useCPHWednesdayhigher thanyour monthlyAverageUse a SRto updatecustomerinformationMonday orTuesdayaveragehandling time<4:45Tuesday NRlower thanMonthly Avguse a customername 2 timeson your last callof the weekGet noticedusing acustomer'sname on a callby a colleagueThanks acustomer fortheir businesson your first callof the week.Assist acustomerfromGreen BayFee refundthroughWednesday<%1.25Have a NRtime < yourmonthly AvgMondayWednesdayNR lessthanmonthly AvgPlace atravel alert inNY, TX,CA,or AZHave a CHPhigher thanyour monthlyaverage 3 xthis weekHelp acustomerfrom outsideour FootprintDo 10 ormore emails3 or moretimes in theweekTell acustomerabout MobileAlertsDecline arefundthroughSecure EmailHelp acustomerreset an OLBPW on aThursdayDecline afee refundfor acustomer.Assist or Tella customeraboutPOPMoneyHave aCPH Higherthan yourmonthly AvgInform acustomerof ODPoptionsGet acomplimentfrommanagementfor using JDPowerComplimenta colleagueon their JDPower useCPHWednesdayhigher thanyour monthlyAverageUse a SRto updatecustomerinformationMonday orTuesdayaveragehandling time<4:45Tuesday NRlower thanMonthly Avguse a customername 2 timeson your last callof the weekGet noticedusing acustomer'sname on a callby a colleagueThanks acustomer fortheir businesson your first callof the week.Assist acustomerfromGreen BayFee refundthroughWednesday<%1.25Have a NRtime < yourmonthly AvgMondayWednesdayNR lessthanmonthly AvgPlace atravel alert inNY, TX,CA,or AZHave a CHPhigher thanyour monthlyaverage 3 xthis week

Green Bay Customer Care 3rd - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help a customer from outside our Footprint
  2. Do 10 or more emails 3 or more times in the week
  3. Tell a customer about Mobile Alerts
  4. Decline a refund through Secure Email
  5. Help a customer reset an OLB PW on a Thursday
  6. Decline a fee refund for a customer.
  7. Assist or Tell a customer about POPMoney
  8. Have a CPH Higher than your monthly Avg
  9. Inform a customer of ODP options
  10. Get a compliment from management for using JD Power
  11. Compliment a colleague on their JD Power use
  12. CPH Wednesday higher than your monthly Average
  13. Use a SR to update customer information
  14. Monday or Tuesday average handling time <4:45
  15. Tuesday NR lower than Monthly Avg
  16. use a customer name 2 times on your last call of the week
  17. Get noticed using a customer's name on a call by a colleague
  18. Thanks a customer for their business on your first call of the week.
  19. Assist a customer from Green Bay
  20. Fee refund through Wednesday <%1.25
  21. Have a NR time < your monthly Avg Monday
  22. Wednesday NR less than monthly Avg
  23. Place a travel alert in NY, TX,CA, or AZ
  24. Have a CHP higher than your monthly average 3 x this week