Decline arefundthroughSecure EmailTell acustomerabout MobileAlertsThanks acustomer fortheir businesson your first callof the week.Fee refundthroughWednesday<%1.25Place atravel alert inNY, TX,CA,or AZGet noticedusing acustomer'sname on a callby a colleagueAssist acustomerfromGreen BayDecline afee refundfor acustomer.CPHWednesdayhigher thanyour monthlyAverageHelp acustomerfrom outsideour FootprintGet acomplimentfrommanagementfor using JDPowerHave aCPH Higherthan yourmonthly AvgUse a SRto updatecustomerinformationComplimenta colleagueon their JDPower useInform acustomerof ODPoptionsuse a customername 2 timeson your last callof the weekWednesdayNR lessthanmonthly AvgAssist or Tella customeraboutPOPMoneyMonday orTuesdayaveragehandling time<4:45Help acustomerreset an OLBPW on aThursdayHave a NRtime < yourmonthly AvgMondayHave a CHPhigher thanyour monthlyaverage 3 xthis weekTuesday NRlower thanMonthly AvgDo 10 ormore emails3 or moretimes in theweekDecline arefundthroughSecure EmailTell acustomerabout MobileAlertsThanks acustomer fortheir businesson your first callof the week.Fee refundthroughWednesday<%1.25Place atravel alert inNY, TX,CA,or AZGet noticedusing acustomer'sname on a callby a colleagueAssist acustomerfromGreen BayDecline afee refundfor acustomer.CPHWednesdayhigher thanyour monthlyAverageHelp acustomerfrom outsideour FootprintGet acomplimentfrommanagementfor using JDPowerHave aCPH Higherthan yourmonthly AvgUse a SRto updatecustomerinformationComplimenta colleagueon their JDPower useInform acustomerof ODPoptionsuse a customername 2 timeson your last callof the weekWednesdayNR lessthanmonthly AvgAssist or Tella customeraboutPOPMoneyMonday orTuesdayaveragehandling time<4:45Help acustomerreset an OLBPW on aThursdayHave a NRtime < yourmonthly AvgMondayHave a CHPhigher thanyour monthlyaverage 3 xthis weekTuesday NRlower thanMonthly AvgDo 10 ormore emails3 or moretimes in theweek

Green Bay Customer Care 3rd - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Decline a refund through Secure Email
  2. Tell a customer about Mobile Alerts
  3. Thanks a customer for their business on your first call of the week.
  4. Fee refund through Wednesday <%1.25
  5. Place a travel alert in NY, TX,CA, or AZ
  6. Get noticed using a customer's name on a call by a colleague
  7. Assist a customer from Green Bay
  8. Decline a fee refund for a customer.
  9. CPH Wednesday higher than your monthly Average
  10. Help a customer from outside our Footprint
  11. Get a compliment from management for using JD Power
  12. Have a CPH Higher than your monthly Avg
  13. Use a SR to update customer information
  14. Compliment a colleague on their JD Power use
  15. Inform a customer of ODP options
  16. use a customer name 2 times on your last call of the week
  17. Wednesday NR less than monthly Avg
  18. Assist or Tell a customer about POPMoney
  19. Monday or Tuesday average handling time <4:45
  20. Help a customer reset an OLB PW on a Thursday
  21. Have a NR time < your monthly Avg Monday
  22. Have a CHP higher than your monthly average 3 x this week
  23. Tuesday NR lower than Monthly Avg
  24. Do 10 or more emails 3 or more times in the week