Discussyourcustomer'sjobBuild rapportabout what acustomerdid/is doing onthe weekendDiscover aneed forinsurance,and completea quoteHave adiscussionabout yourcustomer'spetsConnectwith yourcustomerabout familyShare bestpractice withthe team aboutsomething newyou have learntAction aBirthday NBC& use this tobuild aconnectionAction anNBC for 30+years ofbanking withCBABuild aconnectionwith someoneregarding theirfuture goalsDiscussyourcustomer'sjobBuild rapportabout what acustomerdid/is doing onthe weekendDiscover aneed forinsurance,and completea quoteHave adiscussionabout yourcustomer'spetsConnectwith yourcustomerabout familyShare bestpractice withthe team aboutsomething newyou have learntAction aBirthday NBC& use this tobuild aconnectionAction anNBC for 30+years ofbanking withCBABuild aconnectionwith someoneregarding theirfuture goals

CES BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Discuss your customer's job
  2. Build rapport about what a customer did/is doing on the weekend
  3. Discover a need for insurance, and complete a quote
  4. Have a discussion about your customer's pets
  5. Connect with your customer about family
  6. Share best practice with the team about something new you have learnt
  7. Action a Birthday NBC & use this to build a connection
  8. Action an NBC for 30+ years of banking with CBA
  9. Build a connection with someone regarding their future goals