Connectwith yourcustomerabout familyBuild aconnectionwith someoneregarding theirfuture goalsHave adiscussionabout yourcustomer'spetsDiscover aneed forinsurance,and completea quoteBuild rapportabout what acustomerdid/is doing onthe weekendAction aBirthday NBC& use this tobuild aconnectionDiscussyourcustomer'sjobShare bestpractice withthe team aboutsomething newyou have learntAction anNBC for 30+years ofbanking withCBAConnectwith yourcustomerabout familyBuild aconnectionwith someoneregarding theirfuture goalsHave adiscussionabout yourcustomer'spetsDiscover aneed forinsurance,and completea quoteBuild rapportabout what acustomerdid/is doing onthe weekendAction aBirthday NBC& use this tobuild aconnectionDiscussyourcustomer'sjobShare bestpractice withthe team aboutsomething newyou have learntAction anNBC for 30+years ofbanking withCBA

CES BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Connect with your customer about family
  2. Build a connection with someone regarding their future goals
  3. Have a discussion about your customer's pets
  4. Discover a need for insurance, and complete a quote
  5. Build rapport about what a customer did/is doing on the weekend
  6. Action a Birthday NBC & use this to build a connection
  7. Discuss your customer's job
  8. Share best practice with the team about something new you have learnt
  9. Action an NBC for 30+ years of banking with CBA