Build aconnectionwith someoneregarding theirfuture goalsAction anNBC for 30+years ofbanking withCBAAction aBirthday NBC& use this tobuild aconnectionDiscover aneed forinsurance,and completea quoteHave adiscussionabout yourcustomer'spetsShare bestpractice withthe team aboutsomething newyou have learntBuild rapportabout what acustomerdid/is doing onthe weekendConnectwith yourcustomerabout familyDiscussyourcustomer'sjobBuild aconnectionwith someoneregarding theirfuture goalsAction anNBC for 30+years ofbanking withCBAAction aBirthday NBC& use this tobuild aconnectionDiscover aneed forinsurance,and completea quoteHave adiscussionabout yourcustomer'spetsShare bestpractice withthe team aboutsomething newyou have learntBuild rapportabout what acustomerdid/is doing onthe weekendConnectwith yourcustomerabout familyDiscussyourcustomer'sjob

CES BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Build a connection with someone regarding their future goals
  2. Action an NBC for 30+ years of banking with CBA
  3. Action a Birthday NBC & use this to build a connection
  4. Discover a need for insurance, and complete a quote
  5. Have a discussion about your customer's pets
  6. Share best practice with the team about something new you have learnt
  7. Build rapport about what a customer did/is doing on the weekend
  8. Connect with your customer about family
  9. Discuss your customer's job