Build rapportabout what acustomerdid/is doing onthe weekendDiscover aneed forinsurance,and completea quoteShare bestpractice withthe team aboutsomething newyou have learntAction anNBC for 30+years ofbanking withCBAAction aBirthday NBC& use this tobuild aconnectionBuild aconnectionwith someoneregarding theirfuture goalsConnectwith yourcustomerabout familyDiscussyourcustomer'sjobHave adiscussionabout yourcustomer'spetsBuild rapportabout what acustomerdid/is doing onthe weekendDiscover aneed forinsurance,and completea quoteShare bestpractice withthe team aboutsomething newyou have learntAction anNBC for 30+years ofbanking withCBAAction aBirthday NBC& use this tobuild aconnectionBuild aconnectionwith someoneregarding theirfuture goalsConnectwith yourcustomerabout familyDiscussyourcustomer'sjobHave adiscussionabout yourcustomer'spets

CES BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Build rapport about what a customer did/is doing on the weekend
  2. Discover a need for insurance, and complete a quote
  3. Share best practice with the team about something new you have learnt
  4. Action an NBC for 30+ years of banking with CBA
  5. Action a Birthday NBC & use this to build a connection
  6. Build a connection with someone regarding their future goals
  7. Connect with your customer about family
  8. Discuss your customer's job
  9. Have a discussion about your customer's pets