Connectwith yourcustomerabout familyHave adiscussionabout yourcustomer'spetsDiscussyourcustomer'sjobAction anNBC for 30+years ofbanking withCBAShare bestpractice withthe team aboutsomething newyou have learntBuild rapportabout what acustomerdid/is doing onthe weekendBuild aconnectionwith someoneregarding theirfuture goalsDiscover aneed forinsurance,and completea quoteAction aBirthday NBC& use this tobuild aconnectionConnectwith yourcustomerabout familyHave adiscussionabout yourcustomer'spetsDiscussyourcustomer'sjobAction anNBC for 30+years ofbanking withCBAShare bestpractice withthe team aboutsomething newyou have learntBuild rapportabout what acustomerdid/is doing onthe weekendBuild aconnectionwith someoneregarding theirfuture goalsDiscover aneed forinsurance,and completea quoteAction aBirthday NBC& use this tobuild aconnection

CES BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Connect with your customer about family
  2. Have a discussion about your customer's pets
  3. Discuss your customer's job
  4. Action an NBC for 30+ years of banking with CBA
  5. Share best practice with the team about something new you have learnt
  6. Build rapport about what a customer did/is doing on the weekend
  7. Build a connection with someone regarding their future goals
  8. Discover a need for insurance, and complete a quote
  9. Action a Birthday NBC & use this to build a connection