Have adiscussionabout yourcustomer'spetsBuild aconnectionwith someoneregarding theirfuture goalsShare bestpractice withthe team aboutsomething newyou have learntDiscussyourcustomer'sjobBuild rapportabout what acustomerdid/is doing onthe weekendAction aBirthday NBC& use this tobuild aconnectionAction anNBC for 30+years ofbanking withCBAConnectwith yourcustomerabout familyDiscover aneed forinsurance,and completea quoteHave adiscussionabout yourcustomer'spetsBuild aconnectionwith someoneregarding theirfuture goalsShare bestpractice withthe team aboutsomething newyou have learntDiscussyourcustomer'sjobBuild rapportabout what acustomerdid/is doing onthe weekendAction aBirthday NBC& use this tobuild aconnectionAction anNBC for 30+years ofbanking withCBAConnectwith yourcustomerabout familyDiscover aneed forinsurance,and completea quote

CES BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have a discussion about your customer's pets
  2. Build a connection with someone regarding their future goals
  3. Share best practice with the team about something new you have learnt
  4. Discuss your customer's job
  5. Build rapport about what a customer did/is doing on the weekend
  6. Action a Birthday NBC & use this to build a connection
  7. Action an NBC for 30+ years of banking with CBA
  8. Connect with your customer about family
  9. Discover a need for insurance, and complete a quote