Action aBirthday NBC& use this tobuild aconnectionBuild rapportabout what acustomerdid/is doing onthe weekendDiscussyourcustomer'sjobAction anNBC for 30+years ofbanking withCBAShare bestpractice withthe team aboutsomething newyou have learntHave adiscussionabout yourcustomer'spetsDiscover aneed forinsurance,and completea quoteConnectwith yourcustomerabout familyBuild aconnectionwith someoneregarding theirfuture goalsAction aBirthday NBC& use this tobuild aconnectionBuild rapportabout what acustomerdid/is doing onthe weekendDiscussyourcustomer'sjobAction anNBC for 30+years ofbanking withCBAShare bestpractice withthe team aboutsomething newyou have learntHave adiscussionabout yourcustomer'spetsDiscover aneed forinsurance,and completea quoteConnectwith yourcustomerabout familyBuild aconnectionwith someoneregarding theirfuture goals

CES BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Action a Birthday NBC & use this to build a connection
  2. Build rapport about what a customer did/is doing on the weekend
  3. Discuss your customer's job
  4. Action an NBC for 30+ years of banking with CBA
  5. Share best practice with the team about something new you have learnt
  6. Have a discussion about your customer's pets
  7. Discover a need for insurance, and complete a quote
  8. Connect with your customer about family
  9. Build a connection with someone regarding their future goals