Share bestpractice withthe team aboutsomething newyou have learntHave adiscussionabout yourcustomer'spetsConnectwith yourcustomerabout familyDiscussyourcustomer'sjobBuild rapportabout what acustomerdid/is doing onthe weekendDiscover aneed forinsurance,and completea quoteAction aBirthday NBC& use this tobuild aconnectionBuild aconnectionwith someoneregarding theirfuture goalsAction anNBC for 30+years ofbanking withCBAShare bestpractice withthe team aboutsomething newyou have learntHave adiscussionabout yourcustomer'spetsConnectwith yourcustomerabout familyDiscussyourcustomer'sjobBuild rapportabout what acustomerdid/is doing onthe weekendDiscover aneed forinsurance,and completea quoteAction aBirthday NBC& use this tobuild aconnectionBuild aconnectionwith someoneregarding theirfuture goalsAction anNBC for 30+years ofbanking withCBA

CES BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Share best practice with the team about something new you have learnt
  2. Have a discussion about your customer's pets
  3. Connect with your customer about family
  4. Discuss your customer's job
  5. Build rapport about what a customer did/is doing on the weekend
  6. Discover a need for insurance, and complete a quote
  7. Action a Birthday NBC & use this to build a connection
  8. Build a connection with someone regarding their future goals
  9. Action an NBC for 30+ years of banking with CBA