Have adiscussionabout yourcustomer'spetsDiscover aneed forinsurance,and completea quoteAction anNBC for 30+years ofbanking withCBABuild rapportabout what acustomerdid/is doing onthe weekendDiscussyourcustomer'sjobBuild aconnectionwith someoneregarding theirfuture goalsAction aBirthday NBC& use this tobuild aconnectionShare bestpractice withthe team aboutsomething newyou have learntConnectwith yourcustomerabout familyHave adiscussionabout yourcustomer'spetsDiscover aneed forinsurance,and completea quoteAction anNBC for 30+years ofbanking withCBABuild rapportabout what acustomerdid/is doing onthe weekendDiscussyourcustomer'sjobBuild aconnectionwith someoneregarding theirfuture goalsAction aBirthday NBC& use this tobuild aconnectionShare bestpractice withthe team aboutsomething newyou have learntConnectwith yourcustomerabout family

CES BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have a discussion about your customer's pets
  2. Discover a need for insurance, and complete a quote
  3. Action an NBC for 30+ years of banking with CBA
  4. Build rapport about what a customer did/is doing on the weekend
  5. Discuss your customer's job
  6. Build a connection with someone regarding their future goals
  7. Action a Birthday NBC & use this to build a connection
  8. Share best practice with the team about something new you have learnt
  9. Connect with your customer about family