UtilizedTracking on LTLSite (Order #:________)Listened to aCall (Date/Time ofCall: ________)De-Escalateda Customer (Order #:________)Medic (Order #:_________)Finished NotesWhile Customeron the Phone (Order #:________)ReplacementParts Ordered (Order #:________)Asked for andAttached Photosof Damage (Order #:________)Offered aDiscount toKeep (Order #:________)Helped aCustomer Place aNew Order (Order #:________)Discount toKeep (Order #:________)Created a TrainingTicket for a Call ThatShouldn't HaveCome to DST (Ticket #: ________)Stayed inReady for 1Hour (Time:________)AnsweredQuestionin TeamChatStayed inReady for 1Hour (Time:________)Completeda MPMEntryHelped a Peeron an Order (Order #:________)ConfirmedPreferred Methodof Contact (Order #:________)Stepped Offerswith StoreCredit (Order #:________)Had aRavingFanCompletedAll Ticketsfor theDayFinished NotesWhile Customeron the Phone (Order #:________)Helped aCustomer Place aNew Order (Order #:________)CompletedAllAssignedTicketsSuccessfullyResolved Issue byOffering SAVECoupon (Order #:________)UtilizedTracking on LTLSite (Order #:________)Listened to aCall (Date/Time ofCall: ________)De-Escalateda Customer (Order #:________)Medic (Order #:_________)Finished NotesWhile Customeron the Phone (Order #:________)ReplacementParts Ordered (Order #:________)Asked for andAttached Photosof Damage (Order #:________)Offered aDiscount toKeep (Order #:________)Helped aCustomer Place aNew Order (Order #:________)Discount toKeep (Order #:________)Created a TrainingTicket for a Call ThatShouldn't HaveCome to DST (Ticket #: ________)Stayed inReady for 1Hour (Time:________)AnsweredQuestionin TeamChatStayed inReady for 1Hour (Time:________)Completeda MPMEntryHelped a Peeron an Order (Order #:________)ConfirmedPreferred Methodof Contact (Order #:________)Stepped Offerswith StoreCredit (Order #:________)Had aRavingFanCompletedAll Ticketsfor theDayFinished NotesWhile Customeron the Phone (Order #:________)Helped aCustomer Place aNew Order (Order #:________)CompletedAllAssignedTicketsSuccessfullyResolved Issue byOffering SAVECoupon (Order #:________)

DST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Utilized Tracking on LTL Site (Order #: ________)
  2. Listened to a Call (Date/Time of Call: ________)
  3. De-Escalated a Customer (Order #: ________)
  4. Medic (Order #: _________)
  5. Finished Notes While Customer on the Phone (Order #: ________)
  6. Replacement Parts Ordered (Order #: ________)
  7. Asked for and Attached Photos of Damage (Order #: ________)
  8. Offered a Discount to Keep (Order #: ________)
  9. Helped a Customer Place a New Order (Order #: ________)
  10. Discount to Keep (Order #: ________)
  11. Created a Training Ticket for a Call That Shouldn't Have Come to DST (Ticket #: ________)
  12. Stayed in Ready for 1 Hour (Time: ________)
  13. Answered Question in Team Chat
  14. Stayed in Ready for 1 Hour (Time: ________)
  15. Completed a MPM Entry
  16. Helped a Peer on an Order (Order #: ________)
  17. Confirmed Preferred Method of Contact (Order #: ________)
  18. Stepped Offers with Store Credit (Order #: ________)
  19. Had a Raving Fan
  20. Completed All Tickets for the Day
  21. Finished Notes While Customer on the Phone (Order #: ________)
  22. Helped a Customer Place a New Order (Order #: ________)
  23. Completed All Assigned Tickets
  24. Successfully Resolved Issue by Offering SAVE Coupon (Order #: ________)