(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Confirmed Preferred Method of Contact
(Order #: ________)
Stayed in Ready for 1 Hour
(Time: ________)
Listened to a Call
(Date/Time of Call: ________)
De-Escalated a Customer
(Order #: ________)
Replacement Parts Ordered
(Order #: ________)
Helped a Customer Place a New Order
(Order #: ________)
Stepped Offers with Store Credit
(Order #: ________)
Utilized Tracking on LTL Site
(Order #: ________)
Asked for and Attached Photos of Damage
(Order #: ________)
Successfully Resolved Issue by Offering SAVE Coupon
(Order #: ________)
Finished Notes While Customer on the Phone
(Order #: ________)
Helped a Peer on an Order
(Order #: ________)
Had a Raving Fan
Offered a Discount to Keep
(Order #: ________)
Finished Notes While Customer on the Phone
(Order #: ________)
Completed All Tickets for the Day
Answered Question in Team Chat
Completed All Assigned Tickets
Stayed in Ready for 1 Hour
(Time: ________)
Completed a MPM Entry
Medic
(Order #: _________)
Created a Training Ticket for a Call That Shouldn't Have Come to DST
(Ticket #: ________)
Discount to Keep
(Order #: ________)
Helped a Customer Place a New Order
(Order #: ________)