(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Helped a Customer Place a New Order
(Order #: ________)
Stepped Offers with Store Credit
(Order #: ________)
Stayed in Ready for 1 Hour
(Time: ________)
Finished Notes While Customer on the Phone
(Order #: ________)
Helped a Peer on an Order
(Order #: ________)
Replacement Parts Ordered
(Order #: ________)
Answered Question in Team Chat
Listened to a Call
(Date/Time of Call: ________)
Created a Training Ticket for a Call That Shouldn't Have Come to DST
(Ticket #: ________)
Stayed in Ready for 1 Hour
(Time: ________)
Asked for and Attached Photos of Damage
(Order #: ________)
Medic
(Order #: _________)
Discount to Keep
(Order #: ________)
Had a Raving Fan
Offered a Discount to Keep
(Order #: ________)
Successfully Resolved Issue by Offering SAVE Coupon
(Order #: ________)
Confirmed Preferred Method of Contact
(Order #: ________)
Completed All Assigned Tickets
Utilized Tracking on LTL Site
(Order #: ________)
Completed All Tickets for the Day
Completed a MPM Entry
De-Escalated a Customer
(Order #: ________)
Finished Notes While Customer on the Phone
(Order #: ________)
Helped a Customer Place a New Order
(Order #: ________)