Listened to aCall (Date/Time ofCall: ________)Finished NotesWhile Customeron the Phone (Order #:________)Medic (Order #:_________)Had aRavingFanAsked for andAttached Photosof Damage (Order #:________)SuccessfullyResolved Issue byOffering SAVECoupon (Order #:________)Helped aCustomer Place aNew Order (Order #:________)Stepped Offerswith StoreCredit (Order #:________)Discount toKeep (Order #:________)Helped aCustomer Place aNew Order (Order #:________)AnsweredQuestionin TeamChatUtilizedTracking on LTLSite (Order #:________)De-Escalateda Customer (Order #:________)Completeda MPMEntryOffered aDiscount toKeep (Order #:________)Stayed inReady for 1Hour (Time:________)ConfirmedPreferred Methodof Contact (Order #:________)ReplacementParts Ordered (Order #:________)Stayed inReady for 1Hour (Time:________)CompletedAll Ticketsfor theDayFinished NotesWhile Customeron the Phone (Order #:________)Created a TrainingTicket for a Call ThatShouldn't HaveCome to DST (Ticket #: ________)Helped a Peeron an Order (Order #:________)CompletedAllAssignedTicketsListened to aCall (Date/Time ofCall: ________)Finished NotesWhile Customeron the Phone (Order #:________)Medic (Order #:_________)Had aRavingFanAsked for andAttached Photosof Damage (Order #:________)SuccessfullyResolved Issue byOffering SAVECoupon (Order #:________)Helped aCustomer Place aNew Order (Order #:________)Stepped Offerswith StoreCredit (Order #:________)Discount toKeep (Order #:________)Helped aCustomer Place aNew Order (Order #:________)AnsweredQuestionin TeamChatUtilizedTracking on LTLSite (Order #:________)De-Escalateda Customer (Order #:________)Completeda MPMEntryOffered aDiscount toKeep (Order #:________)Stayed inReady for 1Hour (Time:________)ConfirmedPreferred Methodof Contact (Order #:________)ReplacementParts Ordered (Order #:________)Stayed inReady for 1Hour (Time:________)CompletedAll Ticketsfor theDayFinished NotesWhile Customeron the Phone (Order #:________)Created a TrainingTicket for a Call ThatShouldn't HaveCome to DST (Ticket #: ________)Helped a Peeron an Order (Order #:________)CompletedAllAssignedTickets

DST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Listened to a Call (Date/Time of Call: ________)
  2. Finished Notes While Customer on the Phone (Order #: ________)
  3. Medic (Order #: _________)
  4. Had a Raving Fan
  5. Asked for and Attached Photos of Damage (Order #: ________)
  6. Successfully Resolved Issue by Offering SAVE Coupon (Order #: ________)
  7. Helped a Customer Place a New Order (Order #: ________)
  8. Stepped Offers with Store Credit (Order #: ________)
  9. Discount to Keep (Order #: ________)
  10. Helped a Customer Place a New Order (Order #: ________)
  11. Answered Question in Team Chat
  12. Utilized Tracking on LTL Site (Order #: ________)
  13. De-Escalated a Customer (Order #: ________)
  14. Completed a MPM Entry
  15. Offered a Discount to Keep (Order #: ________)
  16. Stayed in Ready for 1 Hour (Time: ________)
  17. Confirmed Preferred Method of Contact (Order #: ________)
  18. Replacement Parts Ordered (Order #: ________)
  19. Stayed in Ready for 1 Hour (Time: ________)
  20. Completed All Tickets for the Day
  21. Finished Notes While Customer on the Phone (Order #: ________)
  22. Created a Training Ticket for a Call That Shouldn't Have Come to DST (Ticket #: ________)
  23. Helped a Peer on an Order (Order #: ________)
  24. Completed All Assigned Tickets