De-EscalatedaCustomerListenedto a CallCreated aTraining Ticketfor a Call ThatShouldn't HaveCome to DSTConfirmedPreferredMethod ofContactHelped aCustomerPlace aNew OrderCompletedAll Ticketsfor theDayHelped aCustomerPlace aNew OrderStayed inReady for1 HourSuccessfullyResolvedIssue byOffering SAVECouponSteppedOfferswith StoreCreditHelped aPeer onan OrderFinishedNotes WhileCustomer onthe PhoneAsked forand AttachedPhotos ofDamageMedicAnsweredQuestionin TeamChatOffered aDiscountto KeepReplacementPartsOrderedUtilizedTrackingon LTLSiteDiscountto KeepCompleteda MPMEntryCompletedAllAssignedTicketsStayed inReady for1 HourFinishedNotes WhileCustomer onthe PhoneHad aRavingFanDe-EscalatedaCustomerListenedto a CallCreated aTraining Ticketfor a Call ThatShouldn't HaveCome to DSTConfirmedPreferredMethod ofContactHelped aCustomerPlace aNew OrderCompletedAll Ticketsfor theDayHelped aCustomerPlace aNew OrderStayed inReady for1 HourSuccessfullyResolvedIssue byOffering SAVECouponSteppedOfferswith StoreCreditHelped aPeer onan OrderFinishedNotes WhileCustomer onthe PhoneAsked forand AttachedPhotos ofDamageMedicAnsweredQuestionin TeamChatOffered aDiscountto KeepReplacementPartsOrderedUtilizedTrackingon LTLSiteDiscountto KeepCompleteda MPMEntryCompletedAllAssignedTicketsStayed inReady for1 HourFinishedNotes WhileCustomer onthe PhoneHad aRavingFan

DST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-Escalated a Customer
  2. Listened to a Call
  3. Created a Training Ticket for a Call That Shouldn't Have Come to DST
  4. Confirmed Preferred Method of Contact
  5. Helped a Customer Place a New Order
  6. Completed All Tickets for the Day
  7. Helped a Customer Place a New Order
  8. Stayed in Ready for 1 Hour
  9. Successfully Resolved Issue by Offering SAVE Coupon
  10. Stepped Offers with Store Credit
  11. Helped a Peer on an Order
  12. Finished Notes While Customer on the Phone
  13. Asked for and Attached Photos of Damage
  14. Medic
  15. Answered Question in Team Chat
  16. Offered a Discount to Keep
  17. Replacement Parts Ordered
  18. Utilized Tracking on LTL Site
  19. Discount to Keep
  20. Completed a MPM Entry
  21. Completed All Assigned Tickets
  22. Stayed in Ready for 1 Hour
  23. Finished Notes While Customer on the Phone
  24. Had a Raving Fan