Listenedto a CallCompletedAllAssignedTicketsSuccessfullyResolvedIssue byOffering SAVECouponDe-EscalatedaCustomerAnsweredQuestionin TeamChatSteppedOfferswith StoreCreditHelped aCustomerPlace aNew OrderConfirmedPreferredMethod ofContactFinishedNotes WhileCustomer onthe PhoneCompleteda MPMEntryMedicStayed inReady for1 HourHelped aCustomerPlace aNew OrderHelped aPeer onan OrderCreated aTraining Ticketfor a Call ThatShouldn't HaveCome to DSTStayed inReady for1 HourDiscountto KeepReplacementPartsOrderedUtilizedTrackingon LTLSiteFinishedNotes WhileCustomer onthe PhoneOffered aDiscountto KeepCompletedAll Ticketsfor theDayHad aRavingFanAsked forand AttachedPhotos ofDamageListenedto a CallCompletedAllAssignedTicketsSuccessfullyResolvedIssue byOffering SAVECouponDe-EscalatedaCustomerAnsweredQuestionin TeamChatSteppedOfferswith StoreCreditHelped aCustomerPlace aNew OrderConfirmedPreferredMethod ofContactFinishedNotes WhileCustomer onthe PhoneCompleteda MPMEntryMedicStayed inReady for1 HourHelped aCustomerPlace aNew OrderHelped aPeer onan OrderCreated aTraining Ticketfor a Call ThatShouldn't HaveCome to DSTStayed inReady for1 HourDiscountto KeepReplacementPartsOrderedUtilizedTrackingon LTLSiteFinishedNotes WhileCustomer onthe PhoneOffered aDiscountto KeepCompletedAll Ticketsfor theDayHad aRavingFanAsked forand AttachedPhotos ofDamage

DST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Listened to a Call
  2. Completed All Assigned Tickets
  3. Successfully Resolved Issue by Offering SAVE Coupon
  4. De-Escalated a Customer
  5. Answered Question in Team Chat
  6. Stepped Offers with Store Credit
  7. Helped a Customer Place a New Order
  8. Confirmed Preferred Method of Contact
  9. Finished Notes While Customer on the Phone
  10. Completed a MPM Entry
  11. Medic
  12. Stayed in Ready for 1 Hour
  13. Helped a Customer Place a New Order
  14. Helped a Peer on an Order
  15. Created a Training Ticket for a Call That Shouldn't Have Come to DST
  16. Stayed in Ready for 1 Hour
  17. Discount to Keep
  18. Replacement Parts Ordered
  19. Utilized Tracking on LTL Site
  20. Finished Notes While Customer on the Phone
  21. Offered a Discount to Keep
  22. Completed All Tickets for the Day
  23. Had a Raving Fan
  24. Asked for and Attached Photos of Damage