NR avgthroughThursday 45seconds orlessWednesdayCPH 11.5or higherTuesdayNR 35Secondsor lessMake aWarmtransfer forCC SaleCleanyour deskonce thisweekHigh Five yourNeighbor if youhear themthank acustomer forbusinessHelp acustomer fromWausau orStevens PointDecline afee refundfor acustomerDeescalatean escalatedcall withouttransferGet acomplimentfrom amember ofmgmt. for JDPPlace anInternationalTravel alert andwish ourcustomer a safetripFree!Use acustomer'sname morethan 3 timesin a callWednesdayAHT 4:40or lessuse a newway to thanka customerfor theirbusinessMentionOLBalerts to acustomerThursdayNR lessthanMonthly AvgTalk to acustomer withthe sameinitials as youIssue acustomer aGreen BayPackersDebit CardWednesdayCPH higherthan yourweekly AvgMondayCPH of 11or higherFirst call on Fridayends with asking acustomer if there'sanything you cando and thankingfor bsnsThursdayCPH 12or higherAdvisecustomerof ODPoptionsMondayNR 40secondsor lessNR avgthroughThursday 45seconds orlessWednesdayCPH 11.5or higherTuesdayNR 35Secondsor lessMake aWarmtransfer forCC SaleCleanyour deskonce thisweekHigh Five yourNeighbor if youhear themthank acustomer forbusinessHelp acustomer fromWausau orStevens PointDecline afee refundfor acustomerDeescalatean escalatedcall withouttransferGet acomplimentfrom amember ofmgmt. for JDPPlace anInternationalTravel alert andwish ourcustomer a safetripFree!Use acustomer'sname morethan 3 timesin a callWednesdayAHT 4:40or lessuse a newway to thanka customerfor theirbusinessMentionOLBalerts to acustomerThursdayNR lessthanMonthly AvgTalk to acustomer withthe sameinitials as youIssue acustomer aGreen BayPackersDebit CardWednesdayCPH higherthan yourweekly AvgMondayCPH of 11or higherFirst call on Fridayends with asking acustomer if there'sanything you cando and thankingfor bsnsThursdayCPH 12or higherAdvisecustomerof ODPoptionsMondayNR 40secondsor less

Customer Care Spring Fling Bingggggo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. NR avg through Thursday 45 seconds or less
  2. Wednesday CPH 11.5 or higher
  3. Tuesday NR 35 Seconds or less
  4. Make a Warm transfer for CC Sale
  5. Clean your desk once this week
  6. High Five your Neighbor if you hear them thank a customer for business
  7. Help a customer from Wausau or Stevens Point
  8. Decline a fee refund for a customer
  9. Deescalate an escalated call without transfer
  10. Get a compliment from a member of mgmt. for JDP
  11. Place an International Travel alert and wish our customer a safe trip
  12. Free!
  13. Use a customer's name more than 3 times in a call
  14. Wednesday AHT 4:40 or less
  15. use a new way to thank a customer for their business
  16. Mention OLB alerts to a customer
  17. Thursday NR less than Monthly Avg
  18. Talk to a customer with the same initials as you
  19. Issue a customer a Green Bay Packers Debit Card
  20. Wednesday CPH higher than your weekly Avg
  21. Monday CPH of 11 or higher
  22. First call on Friday ends with asking a customer if there's anything you can do and thanking for bsns
  23. Thursday CPH 12 or higher
  24. Advise customer of ODP options
  25. Monday NR 40 seconds or less