WednesdayAHT 4:40or lessuse a newway to thanka customerfor theirbusinessFree!Make aWarmtransfer forCC SaleIssue acustomer aGreen BayPackersDebit CardPlace anInternationalTravel alert andwish ourcustomer a safetripCleanyour deskonce thisweekDecline afee refundfor acustomerWednesdayCPH higherthan yourweekly AvgTalk to acustomer withthe sameinitials as youNR avgthroughThursday 45seconds orlessMondayNR 40secondsor lessTuesdayNR 35Secondsor lessGet acomplimentfrom amember ofmgmt. for JDPHelp acustomer fromWausau orStevens PointFirst call on Fridayends with asking acustomer if there'sanything you cando and thankingfor bsnsUse acustomer'sname morethan 3 timesin a callHigh Five yourNeighbor if youhear themthank acustomer forbusinessDeescalatean escalatedcall withouttransferMentionOLBalerts to acustomerMondayCPH of 11or higherThursdayCPH 12or higherAdvisecustomerof ODPoptionsThursdayNR lessthanMonthly AvgWednesdayCPH 11.5or higherWednesdayAHT 4:40or lessuse a newway to thanka customerfor theirbusinessFree!Make aWarmtransfer forCC SaleIssue acustomer aGreen BayPackersDebit CardPlace anInternationalTravel alert andwish ourcustomer a safetripCleanyour deskonce thisweekDecline afee refundfor acustomerWednesdayCPH higherthan yourweekly AvgTalk to acustomer withthe sameinitials as youNR avgthroughThursday 45seconds orlessMondayNR 40secondsor lessTuesdayNR 35Secondsor lessGet acomplimentfrom amember ofmgmt. for JDPHelp acustomer fromWausau orStevens PointFirst call on Fridayends with asking acustomer if there'sanything you cando and thankingfor bsnsUse acustomer'sname morethan 3 timesin a callHigh Five yourNeighbor if youhear themthank acustomer forbusinessDeescalatean escalatedcall withouttransferMentionOLBalerts to acustomerMondayCPH of 11or higherThursdayCPH 12or higherAdvisecustomerof ODPoptionsThursdayNR lessthanMonthly AvgWednesdayCPH 11.5or higher

Customer Care Spring Fling Bingggggo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wednesday AHT 4:40 or less
  2. use a new way to thank a customer for their business
  3. Free!
  4. Make a Warm transfer for CC Sale
  5. Issue a customer a Green Bay Packers Debit Card
  6. Place an International Travel alert and wish our customer a safe trip
  7. Clean your desk once this week
  8. Decline a fee refund for a customer
  9. Wednesday CPH higher than your weekly Avg
  10. Talk to a customer with the same initials as you
  11. NR avg through Thursday 45 seconds or less
  12. Monday NR 40 seconds or less
  13. Tuesday NR 35 Seconds or less
  14. Get a compliment from a member of mgmt. for JDP
  15. Help a customer from Wausau or Stevens Point
  16. First call on Friday ends with asking a customer if there's anything you can do and thanking for bsns
  17. Use a customer's name more than 3 times in a call
  18. High Five your Neighbor if you hear them thank a customer for business
  19. Deescalate an escalated call without transfer
  20. Mention OLB alerts to a customer
  21. Monday CPH of 11 or higher
  22. Thursday CPH 12 or higher
  23. Advise customer of ODP options
  24. Thursday NR less than Monthly Avg
  25. Wednesday CPH 11.5 or higher