ThursdayCPH 12or higherMondayNR 40secondsor lessAdvisecustomerof ODPoptionsMondayCPH of 11or higherHelp acustomer fromWausau orStevens PointCleanyour deskonce thisweekWednesdayAHT 4:40or lessFirst call on Fridayends with asking acustomer if there'sanything you cando and thankingfor bsnsDecline afee refundfor acustomerThursdayNR lessthanMonthly AvgPlace anInternationalTravel alert andwish ourcustomer a safetripuse a newway to thanka customerfor theirbusinessWednesdayCPH higherthan yourweekly AvgWednesdayCPH 11.5or higherHigh Five yourNeighbor if youhear themthank acustomer forbusinessMake aWarmtransfer forCC SaleTalk to acustomer withthe sameinitials as youMentionOLBalerts to acustomerDeescalatean escalatedcall withouttransferNR avgthroughThursday 45seconds orlessUse acustomer'sname morethan 3 timesin a callIssue acustomer aGreen BayPackersDebit CardGet acomplimentfrom amember ofmgmt. for JDPTuesdayNR 35Secondsor lessFree!ThursdayCPH 12or higherMondayNR 40secondsor lessAdvisecustomerof ODPoptionsMondayCPH of 11or higherHelp acustomer fromWausau orStevens PointCleanyour deskonce thisweekWednesdayAHT 4:40or lessFirst call on Fridayends with asking acustomer if there'sanything you cando and thankingfor bsnsDecline afee refundfor acustomerThursdayNR lessthanMonthly AvgPlace anInternationalTravel alert andwish ourcustomer a safetripuse a newway to thanka customerfor theirbusinessWednesdayCPH higherthan yourweekly AvgWednesdayCPH 11.5or higherHigh Five yourNeighbor if youhear themthank acustomer forbusinessMake aWarmtransfer forCC SaleTalk to acustomer withthe sameinitials as youMentionOLBalerts to acustomerDeescalatean escalatedcall withouttransferNR avgthroughThursday 45seconds orlessUse acustomer'sname morethan 3 timesin a callIssue acustomer aGreen BayPackersDebit CardGet acomplimentfrom amember ofmgmt. for JDPTuesdayNR 35Secondsor lessFree!

Customer Care Spring Fling Bingggggo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thursday CPH 12 or higher
  2. Monday NR 40 seconds or less
  3. Advise customer of ODP options
  4. Monday CPH of 11 or higher
  5. Help a customer from Wausau or Stevens Point
  6. Clean your desk once this week
  7. Wednesday AHT 4:40 or less
  8. First call on Friday ends with asking a customer if there's anything you can do and thanking for bsns
  9. Decline a fee refund for a customer
  10. Thursday NR less than Monthly Avg
  11. Place an International Travel alert and wish our customer a safe trip
  12. use a new way to thank a customer for their business
  13. Wednesday CPH higher than your weekly Avg
  14. Wednesday CPH 11.5 or higher
  15. High Five your Neighbor if you hear them thank a customer for business
  16. Make a Warm transfer for CC Sale
  17. Talk to a customer with the same initials as you
  18. Mention OLB alerts to a customer
  19. Deescalate an escalated call without transfer
  20. NR avg through Thursday 45 seconds or less
  21. Use a customer's name more than 3 times in a call
  22. Issue a customer a Green Bay Packers Debit Card
  23. Get a compliment from a member of mgmt. for JDP
  24. Tuesday NR 35 Seconds or less
  25. Free!