TuesdayNR 35Secondsor lessDecline afee refundfor acustomerMondayNR 40secondsor lessMentionOLBalerts to acustomeruse a newway to thanka customerfor theirbusinessWednesdayAHT 4:40or lessUse acustomer'sname morethan 3 timesin a callPlace anInternationalTravel alert andwish ourcustomer a safetripWednesdayCPH 11.5or higherCleanyour deskonce thisweekWednesdayCPH higherthan yourweekly AvgMake aWarmtransfer forCC SaleAdvisecustomerof ODPoptionsFirst call on Fridayends with asking acustomer if there'sanything you cando and thankingfor bsnsIssue acustomer aGreen BayPackersDebit CardTalk to acustomer withthe sameinitials as youGet acomplimentfrom amember ofmgmt. for JDPThursdayCPH 12or higherFree!Deescalatean escalatedcall withouttransferHigh Five yourNeighbor if youhear themthank acustomer forbusinessThursdayNR lessthanMonthly AvgHelp acustomer fromWausau orStevens PointNR avgthroughThursday 45seconds orlessMondayCPH of 11or higherTuesdayNR 35Secondsor lessDecline afee refundfor acustomerMondayNR 40secondsor lessMentionOLBalerts to acustomeruse a newway to thanka customerfor theirbusinessWednesdayAHT 4:40or lessUse acustomer'sname morethan 3 timesin a callPlace anInternationalTravel alert andwish ourcustomer a safetripWednesdayCPH 11.5or higherCleanyour deskonce thisweekWednesdayCPH higherthan yourweekly AvgMake aWarmtransfer forCC SaleAdvisecustomerof ODPoptionsFirst call on Fridayends with asking acustomer if there'sanything you cando and thankingfor bsnsIssue acustomer aGreen BayPackersDebit CardTalk to acustomer withthe sameinitials as youGet acomplimentfrom amember ofmgmt. for JDPThursdayCPH 12or higherFree!Deescalatean escalatedcall withouttransferHigh Five yourNeighbor if youhear themthank acustomer forbusinessThursdayNR lessthanMonthly AvgHelp acustomer fromWausau orStevens PointNR avgthroughThursday 45seconds orlessMondayCPH of 11or higher

Customer Care Spring Fling Bingggggo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tuesday NR 35 Seconds or less
  2. Decline a fee refund for a customer
  3. Monday NR 40 seconds or less
  4. Mention OLB alerts to a customer
  5. use a new way to thank a customer for their business
  6. Wednesday AHT 4:40 or less
  7. Use a customer's name more than 3 times in a call
  8. Place an International Travel alert and wish our customer a safe trip
  9. Wednesday CPH 11.5 or higher
  10. Clean your desk once this week
  11. Wednesday CPH higher than your weekly Avg
  12. Make a Warm transfer for CC Sale
  13. Advise customer of ODP options
  14. First call on Friday ends with asking a customer if there's anything you can do and thanking for bsns
  15. Issue a customer a Green Bay Packers Debit Card
  16. Talk to a customer with the same initials as you
  17. Get a compliment from a member of mgmt. for JDP
  18. Thursday CPH 12 or higher
  19. Free!
  20. Deescalate an escalated call without transfer
  21. High Five your Neighbor if you hear them thank a customer for business
  22. Thursday NR less than Monthly Avg
  23. Help a customer from Wausau or Stevens Point
  24. NR avg through Thursday 45 seconds or less
  25. Monday CPH of 11 or higher