WednesdayCPH 11.5or higherMentionOLBalerts to acustomerTalk to acustomer withthe sameinitials as youThursdayCPH 12or higherMondayNR 40secondsor lessAdvisecustomerof ODPoptionsUse acustomer'sname morethan 3 timesin a callPlace anInternationalTravel alert andwish ourcustomer a safetripNR avgthroughThursday 45seconds orlessFree!ThursdayNR lessthanMonthly AvgWednesdayCPH higherthan yourweekly AvgMake aWarmtransfer forCC SaleDeescalatean escalatedcall withouttransferuse a newway to thanka customerfor theirbusinessHigh Five yourNeighbor if youhear themthank acustomer forbusinessDecline afee refundfor acustomerIssue acustomer aGreen BayPackersDebit CardTuesdayNR 35Secondsor lessCleanyour deskonce thisweekGet acomplimentfrom amember ofmgmt. for JDPHelp acustomer fromWausau orStevens PointWednesdayAHT 4:40or lessFirst call on Fridayends with asking acustomer if there'sanything you cando and thankingfor bsnsMondayCPH of 11or higherWednesdayCPH 11.5or higherMentionOLBalerts to acustomerTalk to acustomer withthe sameinitials as youThursdayCPH 12or higherMondayNR 40secondsor lessAdvisecustomerof ODPoptionsUse acustomer'sname morethan 3 timesin a callPlace anInternationalTravel alert andwish ourcustomer a safetripNR avgthroughThursday 45seconds orlessFree!ThursdayNR lessthanMonthly AvgWednesdayCPH higherthan yourweekly AvgMake aWarmtransfer forCC SaleDeescalatean escalatedcall withouttransferuse a newway to thanka customerfor theirbusinessHigh Five yourNeighbor if youhear themthank acustomer forbusinessDecline afee refundfor acustomerIssue acustomer aGreen BayPackersDebit CardTuesdayNR 35Secondsor lessCleanyour deskonce thisweekGet acomplimentfrom amember ofmgmt. for JDPHelp acustomer fromWausau orStevens PointWednesdayAHT 4:40or lessFirst call on Fridayends with asking acustomer if there'sanything you cando and thankingfor bsnsMondayCPH of 11or higher

Customer Care Spring Fling Bingggggo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wednesday CPH 11.5 or higher
  2. Mention OLB alerts to a customer
  3. Talk to a customer with the same initials as you
  4. Thursday CPH 12 or higher
  5. Monday NR 40 seconds or less
  6. Advise customer of ODP options
  7. Use a customer's name more than 3 times in a call
  8. Place an International Travel alert and wish our customer a safe trip
  9. NR avg through Thursday 45 seconds or less
  10. Free!
  11. Thursday NR less than Monthly Avg
  12. Wednesday CPH higher than your weekly Avg
  13. Make a Warm transfer for CC Sale
  14. Deescalate an escalated call without transfer
  15. use a new way to thank a customer for their business
  16. High Five your Neighbor if you hear them thank a customer for business
  17. Decline a fee refund for a customer
  18. Issue a customer a Green Bay Packers Debit Card
  19. Tuesday NR 35 Seconds or less
  20. Clean your desk once this week
  21. Get a compliment from a member of mgmt. for JDP
  22. Help a customer from Wausau or Stevens Point
  23. Wednesday AHT 4:40 or less
  24. First call on Friday ends with asking a customer if there's anything you can do and thanking for bsns
  25. Monday CPH of 11 or higher