Decline afee refundfor acustomerUse acustomer'sname morethan 3 timesin a callTuesdayNR 35Secondsor lessMentionOLBalerts to acustomerPlace anInternationalTravel alert andwish ourcustomer a safetripHelp acustomer fromWausau orStevens PointMondayCPH of 11or higherWednesdayCPH higherthan yourweekly AvgMake aWarmtransfer forCC SaleHigh Five yourNeighbor if youhear themthank acustomer forbusinessFree!Advisecustomerof ODPoptionsNR avgthroughThursday 45seconds orlessFirst call on Fridayends with asking acustomer if there'sanything you cando and thankingfor bsnsWednesdayAHT 4:40or lessTalk to acustomer withthe sameinitials as youuse a newway to thanka customerfor theirbusinessDeescalatean escalatedcall withouttransferWednesdayCPH 11.5or higherThursdayCPH 12or higherMondayNR 40secondsor lessCleanyour deskonce thisweekThursdayNR lessthanMonthly AvgGet acomplimentfrom amember ofmgmt. for JDPIssue acustomer aGreen BayPackersDebit CardDecline afee refundfor acustomerUse acustomer'sname morethan 3 timesin a callTuesdayNR 35Secondsor lessMentionOLBalerts to acustomerPlace anInternationalTravel alert andwish ourcustomer a safetripHelp acustomer fromWausau orStevens PointMondayCPH of 11or higherWednesdayCPH higherthan yourweekly AvgMake aWarmtransfer forCC SaleHigh Five yourNeighbor if youhear themthank acustomer forbusinessFree!Advisecustomerof ODPoptionsNR avgthroughThursday 45seconds orlessFirst call on Fridayends with asking acustomer if there'sanything you cando and thankingfor bsnsWednesdayAHT 4:40or lessTalk to acustomer withthe sameinitials as youuse a newway to thanka customerfor theirbusinessDeescalatean escalatedcall withouttransferWednesdayCPH 11.5or higherThursdayCPH 12or higherMondayNR 40secondsor lessCleanyour deskonce thisweekThursdayNR lessthanMonthly AvgGet acomplimentfrom amember ofmgmt. for JDPIssue acustomer aGreen BayPackersDebit Card

Customer Care Spring Fling Bingggggo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Decline a fee refund for a customer
  2. Use a customer's name more than 3 times in a call
  3. Tuesday NR 35 Seconds or less
  4. Mention OLB alerts to a customer
  5. Place an International Travel alert and wish our customer a safe trip
  6. Help a customer from Wausau or Stevens Point
  7. Monday CPH of 11 or higher
  8. Wednesday CPH higher than your weekly Avg
  9. Make a Warm transfer for CC Sale
  10. High Five your Neighbor if you hear them thank a customer for business
  11. Free!
  12. Advise customer of ODP options
  13. NR avg through Thursday 45 seconds or less
  14. First call on Friday ends with asking a customer if there's anything you can do and thanking for bsns
  15. Wednesday AHT 4:40 or less
  16. Talk to a customer with the same initials as you
  17. use a new way to thank a customer for their business
  18. Deescalate an escalated call without transfer
  19. Wednesday CPH 11.5 or higher
  20. Thursday CPH 12 or higher
  21. Monday NR 40 seconds or less
  22. Clean your desk once this week
  23. Thursday NR less than Monthly Avg
  24. Get a compliment from a member of mgmt. for JDP
  25. Issue a customer a Green Bay Packers Debit Card