(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Deescalate an escalated call without transfer
Tuesday NR 35 Seconds or less
Mention OLB alerts to a customer
Decline a fee refund for a customer
Monday CPH of 11 or higher
Place an International Travel alert and wish our customer a safe trip
Get a compliment from a member of mgmt. for JDP
Thursday CPH 12 or higher
Issue a customer a Green Bay Packers Debit Card
Wednesday AHT 4:40 or less
Advise customer of ODP options
NR avg through Thursday 45 seconds or less
Use a customer's name more than 3 times in a call
Help a customer from Wausau or Stevens Point
Wednesday CPH higher than your weekly Avg
Make a Warm transfer for CC Sale
Clean your desk once this week
Monday NR 40 seconds or less
Talk to a customer with the same initials as you
Thursday NR less than Monthly Avg
First call on Friday ends with asking a customer if there's anything you can do and thanking for bsns
use a new way to thank a customer for their business
High Five your Neighbor if you hear them thank a customer for business
