NR avgthroughThursday 45seconds orlessWednesdayCPH 11.5or higherThursdayNR lessthanMonthly AvgThursdayCPH 12or higherMondayNR 40secondsor lessuse a newway to thanka customerfor theirbusinessMake aWarmtransfer forCC SaleAdvisecustomerof ODPoptionsDeescalatean escalatedcall withouttransferHigh Five yourNeighbor if youhear themthank acustomer forbusinessIssue acustomer aGreen BayPackersDebit CardMondayCPH of 11or higherPlace anInternationalTravel alert andwish ourcustomer a safetripWednesdayAHT 4:40or lessFree!First call on Fridayends with asking acustomer if there'sanything you cando and thankingfor bsnsUse acustomer'sname morethan 3 timesin a callHelp acustomer fromWausau orStevens PointDecline afee refundfor acustomerCleanyour deskonce thisweekTuesdayNR 35Secondsor lessGet acomplimentfrom amember ofmgmt. for JDPMentionOLBalerts to acustomerTalk to acustomer withthe sameinitials as youWednesdayCPH higherthan yourweekly AvgNR avgthroughThursday 45seconds orlessWednesdayCPH 11.5or higherThursdayNR lessthanMonthly AvgThursdayCPH 12or higherMondayNR 40secondsor lessuse a newway to thanka customerfor theirbusinessMake aWarmtransfer forCC SaleAdvisecustomerof ODPoptionsDeescalatean escalatedcall withouttransferHigh Five yourNeighbor if youhear themthank acustomer forbusinessIssue acustomer aGreen BayPackersDebit CardMondayCPH of 11or higherPlace anInternationalTravel alert andwish ourcustomer a safetripWednesdayAHT 4:40or lessFree!First call on Fridayends with asking acustomer if there'sanything you cando and thankingfor bsnsUse acustomer'sname morethan 3 timesin a callHelp acustomer fromWausau orStevens PointDecline afee refundfor acustomerCleanyour deskonce thisweekTuesdayNR 35Secondsor lessGet acomplimentfrom amember ofmgmt. for JDPMentionOLBalerts to acustomerTalk to acustomer withthe sameinitials as youWednesdayCPH higherthan yourweekly Avg

Customer Care Spring Fling Bingggggo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. NR avg through Thursday 45 seconds or less
  2. Wednesday CPH 11.5 or higher
  3. Thursday NR less than Monthly Avg
  4. Thursday CPH 12 or higher
  5. Monday NR 40 seconds or less
  6. use a new way to thank a customer for their business
  7. Make a Warm transfer for CC Sale
  8. Advise customer of ODP options
  9. Deescalate an escalated call without transfer
  10. High Five your Neighbor if you hear them thank a customer for business
  11. Issue a customer a Green Bay Packers Debit Card
  12. Monday CPH of 11 or higher
  13. Place an International Travel alert and wish our customer a safe trip
  14. Wednesday AHT 4:40 or less
  15. Free!
  16. First call on Friday ends with asking a customer if there's anything you can do and thanking for bsns
  17. Use a customer's name more than 3 times in a call
  18. Help a customer from Wausau or Stevens Point
  19. Decline a fee refund for a customer
  20. Clean your desk once this week
  21. Tuesday NR 35 Seconds or less
  22. Get a compliment from a member of mgmt. for JDP
  23. Mention OLB alerts to a customer
  24. Talk to a customer with the same initials as you
  25. Wednesday CPH higher than your weekly Avg