(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Monday NR 40 seconds or less
Thursday NR less than Monthly Avg
Tuesday NR 35 Seconds or less
Wednesday CPH higher than your weekly Avg
Wednesday AHT 4:40 or less
Help a customer from Wausau or Stevens Point
Make a Warm transfer for CC Sale
NR avg through Thursday 45 seconds or less
First call on Friday ends with asking a customer if there's anything you can do and thanking for bsns
Clean your desk once this week
High Five your Neighbor if you hear them thank a customer for business
Wednesday CPH 11.5 or higher
use a new way to thank a customer for their business
Use a customer's name more than 3 times in a call
Mention OLB alerts to a customer
Talk to a customer with the same initials as you
Monday CPH of 11 or higher
Thursday CPH 12 or higher
Deescalate an escalated call without transfer
Advise customer of ODP options
Place an International Travel alert and wish our customer a safe trip
