High Five yourNeighbor if youhear themthank acustomer forbusinessHelp acustomer fromWausau orStevens PointTalk to acustomer withthe sameinitials as youPlace anInternationalTravel alert andwish ourcustomer a safetripuse a newway to thanka customerfor theirbusinessDecline afee refundfor acustomerAdvisecustomerof ODPoptionsUse acustomer'sname morethan 3 timesin a callIssue acustomer aGreen BayPackersDebit CardWednesdayCPH higherthan yourweekly AvgMondayNR 40secondsor lessCleanyour deskonce thisweekWednesdayAHT 4:40or lessFirst call on Fridayends with asking acustomer if there'sanything you cando and thankingfor bsnsFree!MondayCPH of 11or higherNR avgthroughThursday 45seconds orlessMake aWarmtransfer forCC SaleThursdayNR lessthanMonthly AvgDeescalatean escalatedcall withouttransferTuesdayNR 35Secondsor lessGet acomplimentfrom amember ofmgmt. for JDPWednesdayCPH 11.5or higherMentionOLBalerts to acustomerThursdayCPH 12or higherHigh Five yourNeighbor if youhear themthank acustomer forbusinessHelp acustomer fromWausau orStevens PointTalk to acustomer withthe sameinitials as youPlace anInternationalTravel alert andwish ourcustomer a safetripuse a newway to thanka customerfor theirbusinessDecline afee refundfor acustomerAdvisecustomerof ODPoptionsUse acustomer'sname morethan 3 timesin a callIssue acustomer aGreen BayPackersDebit CardWednesdayCPH higherthan yourweekly AvgMondayNR 40secondsor lessCleanyour deskonce thisweekWednesdayAHT 4:40or lessFirst call on Fridayends with asking acustomer if there'sanything you cando and thankingfor bsnsFree!MondayCPH of 11or higherNR avgthroughThursday 45seconds orlessMake aWarmtransfer forCC SaleThursdayNR lessthanMonthly AvgDeescalatean escalatedcall withouttransferTuesdayNR 35Secondsor lessGet acomplimentfrom amember ofmgmt. for JDPWednesdayCPH 11.5or higherMentionOLBalerts to acustomerThursdayCPH 12or higher

Customer Care Spring Fling Bingggggo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. High Five your Neighbor if you hear them thank a customer for business
  2. Help a customer from Wausau or Stevens Point
  3. Talk to a customer with the same initials as you
  4. Place an International Travel alert and wish our customer a safe trip
  5. use a new way to thank a customer for their business
  6. Decline a fee refund for a customer
  7. Advise customer of ODP options
  8. Use a customer's name more than 3 times in a call
  9. Issue a customer a Green Bay Packers Debit Card
  10. Wednesday CPH higher than your weekly Avg
  11. Monday NR 40 seconds or less
  12. Clean your desk once this week
  13. Wednesday AHT 4:40 or less
  14. First call on Friday ends with asking a customer if there's anything you can do and thanking for bsns
  15. Free!
  16. Monday CPH of 11 or higher
  17. NR avg through Thursday 45 seconds or less
  18. Make a Warm transfer for CC Sale
  19. Thursday NR less than Monthly Avg
  20. Deescalate an escalated call without transfer
  21. Tuesday NR 35 Seconds or less
  22. Get a compliment from a member of mgmt. for JDP
  23. Wednesday CPH 11.5 or higher
  24. Mention OLB alerts to a customer
  25. Thursday CPH 12 or higher