Place anInternationalTravel alert andwish ourcustomer a safetripWednesdayCPH higherthan yourweekly AvgHelp acustomer fromWausau orStevens PointDecline afee refundfor acustomerTuesdayNR 35Secondsor lessThursdayNR lessthanMonthly AvgThursdayCPH 12or higherUse acustomer'sname morethan 3 timesin a callWednesdayCPH 11.5or higherMake aWarmtransfer forCC SaleCleanyour deskonce thisweekuse a newway to thanka customerfor theirbusinessFirst call on Fridayends with asking acustomer if there'sanything you cando and thankingfor bsnsFree!MondayNR 40secondsor lessWednesdayAHT 4:40or lessHigh Five yourNeighbor if youhear themthank acustomer forbusinessNR avgthroughThursday 45seconds orlessIssue acustomer aGreen BayPackersDebit CardMentionOLBalerts to acustomerDeescalatean escalatedcall withouttransferGet acomplimentfrom amember ofmgmt. for JDPTalk to acustomer withthe sameinitials as youMondayCPH of 11or higherAdvisecustomerof ODPoptionsPlace anInternationalTravel alert andwish ourcustomer a safetripWednesdayCPH higherthan yourweekly AvgHelp acustomer fromWausau orStevens PointDecline afee refundfor acustomerTuesdayNR 35Secondsor lessThursdayNR lessthanMonthly AvgThursdayCPH 12or higherUse acustomer'sname morethan 3 timesin a callWednesdayCPH 11.5or higherMake aWarmtransfer forCC SaleCleanyour deskonce thisweekuse a newway to thanka customerfor theirbusinessFirst call on Fridayends with asking acustomer if there'sanything you cando and thankingfor bsnsFree!MondayNR 40secondsor lessWednesdayAHT 4:40or lessHigh Five yourNeighbor if youhear themthank acustomer forbusinessNR avgthroughThursday 45seconds orlessIssue acustomer aGreen BayPackersDebit CardMentionOLBalerts to acustomerDeescalatean escalatedcall withouttransferGet acomplimentfrom amember ofmgmt. for JDPTalk to acustomer withthe sameinitials as youMondayCPH of 11or higherAdvisecustomerof ODPoptions

Customer Care Spring Fling Bingggggo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Place an International Travel alert and wish our customer a safe trip
  2. Wednesday CPH higher than your weekly Avg
  3. Help a customer from Wausau or Stevens Point
  4. Decline a fee refund for a customer
  5. Tuesday NR 35 Seconds or less
  6. Thursday NR less than Monthly Avg
  7. Thursday CPH 12 or higher
  8. Use a customer's name more than 3 times in a call
  9. Wednesday CPH 11.5 or higher
  10. Make a Warm transfer for CC Sale
  11. Clean your desk once this week
  12. use a new way to thank a customer for their business
  13. First call on Friday ends with asking a customer if there's anything you can do and thanking for bsns
  14. Free!
  15. Monday NR 40 seconds or less
  16. Wednesday AHT 4:40 or less
  17. High Five your Neighbor if you hear them thank a customer for business
  18. NR avg through Thursday 45 seconds or less
  19. Issue a customer a Green Bay Packers Debit Card
  20. Mention OLB alerts to a customer
  21. Deescalate an escalated call without transfer
  22. Get a compliment from a member of mgmt. for JDP
  23. Talk to a customer with the same initials as you
  24. Monday CPH of 11 or higher
  25. Advise customer of ODP options