Get acomplimentfrom amember ofmgmt. for JDPFree!WednesdayCPH higherthan yourweekly AvgThursdayCPH 12or higherMondayNR 40secondsor lessDeescalatean escalatedcall withouttransferMake aWarmtransfer forCC SaleAdvisecustomerof ODPoptionsHigh Five yourNeighbor if youhear themthank acustomer forbusinessMentionOLBalerts to acustomerPlace anInternationalTravel alert andwish ourcustomer a safetripDecline afee refundfor acustomerWednesdayCPH 11.5or higheruse a newway to thanka customerfor theirbusinessNR avgthroughThursday 45seconds orlessFirst call on Fridayends with asking acustomer if there'sanything you cando and thankingfor bsnsTalk to acustomer withthe sameinitials as youTuesdayNR 35Secondsor lessUse acustomer'sname morethan 3 timesin a callThursdayNR lessthanMonthly AvgCleanyour deskonce thisweekWednesdayAHT 4:40or lessHelp acustomer fromWausau orStevens PointMondayCPH of 11or higherIssue acustomer aGreen BayPackersDebit CardGet acomplimentfrom amember ofmgmt. for JDPFree!WednesdayCPH higherthan yourweekly AvgThursdayCPH 12or higherMondayNR 40secondsor lessDeescalatean escalatedcall withouttransferMake aWarmtransfer forCC SaleAdvisecustomerof ODPoptionsHigh Five yourNeighbor if youhear themthank acustomer forbusinessMentionOLBalerts to acustomerPlace anInternationalTravel alert andwish ourcustomer a safetripDecline afee refundfor acustomerWednesdayCPH 11.5or higheruse a newway to thanka customerfor theirbusinessNR avgthroughThursday 45seconds orlessFirst call on Fridayends with asking acustomer if there'sanything you cando and thankingfor bsnsTalk to acustomer withthe sameinitials as youTuesdayNR 35Secondsor lessUse acustomer'sname morethan 3 timesin a callThursdayNR lessthanMonthly AvgCleanyour deskonce thisweekWednesdayAHT 4:40or lessHelp acustomer fromWausau orStevens PointMondayCPH of 11or higherIssue acustomer aGreen BayPackersDebit Card

Customer Care Spring Fling Bingggggo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get a compliment from a member of mgmt. for JDP
  2. Free!
  3. Wednesday CPH higher than your weekly Avg
  4. Thursday CPH 12 or higher
  5. Monday NR 40 seconds or less
  6. Deescalate an escalated call without transfer
  7. Make a Warm transfer for CC Sale
  8. Advise customer of ODP options
  9. High Five your Neighbor if you hear them thank a customer for business
  10. Mention OLB alerts to a customer
  11. Place an International Travel alert and wish our customer a safe trip
  12. Decline a fee refund for a customer
  13. Wednesday CPH 11.5 or higher
  14. use a new way to thank a customer for their business
  15. NR avg through Thursday 45 seconds or less
  16. First call on Friday ends with asking a customer if there's anything you can do and thanking for bsns
  17. Talk to a customer with the same initials as you
  18. Tuesday NR 35 Seconds or less
  19. Use a customer's name more than 3 times in a call
  20. Thursday NR less than Monthly Avg
  21. Clean your desk once this week
  22. Wednesday AHT 4:40 or less
  23. Help a customer from Wausau or Stevens Point
  24. Monday CPH of 11 or higher
  25. Issue a customer a Green Bay Packers Debit Card