(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Clean your desk once this week
Monday CPH of 11 or higher
Deescalate an escalated call without transfer
Wednesday CPH 11.5 or higher
Advise customer of ODP options
Free!
Talk to a customer with the same initials as you
Wednesday CPH higher than your weekly Avg
Tuesday NR 35 Seconds or less
Mention OLB alerts to a customer
Place an International Travel alert and wish our customer a safe trip
Monday NR 40 seconds or less
High Five your Neighbor if you hear them thank a customer for business
NR avg through Thursday 45 seconds or less
Wednesday AHT 4:40 or less
Decline a fee refund for a customer
Make a Warm transfer for CC Sale
Thursday NR less than Monthly Avg
Use a customer's name more than 3 times in a call
Issue a customer a Green Bay Packers Debit Card
Help a customer from Wausau or Stevens Point
use a new way to thank a customer for their business
First call on Friday ends with asking a customer if there's anything you can do and thanking for bsns
