Close 20tickets ina dayYou cover oneof those urgentrequests thatgets escalatedto EdCreate adistributionlistNeal sayshe's thebest atsomethingThe icemachineon our sidegets fixedBrian Wongemails youaboutCommunityImpactEddoesn'twear a tieEd forwards toall of us acomplimentaryemail aboutyouOutagealert!The ticketqueuedrops below3 full pagesRebuildanOutlookprofileUnlocksomeone'saccountJason comesinto the roomto getsomething offthe printerAn execneedssomethingRIGHT NOW(and you do it)Do atransitionYou have toremote intoa SF user'smachine"WellsFargo"While you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Close 30ticketsin a dayExchangeToolswon't openfor youMichael askspermission toenter *and*salutesClose 15tickets ina dayYou takethe windowfor at least4 hoursThe airconditioningstartsworkingClose 20tickets ina dayYou cover oneof those urgentrequests thatgets escalatedto EdCreate adistributionlistNeal sayshe's thebest atsomethingThe icemachineon our sidegets fixedBrian Wongemails youaboutCommunityImpactEddoesn'twear a tieEd forwards toall of us acomplimentaryemail aboutyouOutagealert!The ticketqueuedrops below3 full pagesRebuildanOutlookprofileUnlocksomeone'saccountJason comesinto the roomto getsomething offthe printerAn execneedssomethingRIGHT NOW(and you do it)Do atransitionYou have toremote intoa SF user'smachine"WellsFargo"While you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Close 30ticketsin a dayExchangeToolswon't openfor youMichael askspermission toenter *and*salutesClose 15tickets ina dayYou takethe windowfor at least4 hoursThe airconditioningstartsworking

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Close 20 tickets in a day
  2. You cover one of those urgent requests that gets escalated to Ed
  3. Create a distribution list
  4. Neal says he's the best at something
  5. The ice machine on our side gets fixed
  6. Brian Wong emails you about Community Impact
  7. Ed doesn't wear a tie
  8. Ed forwards to all of us a complimentary email about you
  9. Outage alert!
  10. The ticket queue drops below 3 full pages
  11. Rebuild an Outlook profile
  12. Unlock someone's account
  13. Jason comes into the room to get something off the printer
  14. An exec needs something RIGHT NOW (and you do it)
  15. Do a transition
  16. You have to remote into a SF user's machine
  17. "Wells Fargo"
  18. While you're in the room, a user pokes their head in the door because the window's closed.
  19. Close 30 tickets in a day
  20. Exchange Tools won't open for you
  21. Michael asks permission to enter *and* salutes
  22. Close 15 tickets in a day
  23. You take the window for at least 4 hours
  24. The air conditioning starts working