Brian Wongemails youaboutCommunityImpactYou have toremote intoa SF user'smachineYou takethe windowfor at least4 hoursOutagealert!Create adistributionlistAn execneedssomethingRIGHT NOW(and you do it)RebuildanOutlookprofileDo atransitionYou cover oneof those urgentrequests thatgets escalatedto EdWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.The icemachineon our sidegets fixedNeal sayshe's thebest atsomethingMichael askspermission toenter *and*salutesEddoesn'twear a tieEd forwards toall of us acomplimentaryemail aboutyouThe ticketqueuedrops below3 full pagesJason comesinto the roomto getsomething offthe printerExchangeToolswon't openfor youClose 30ticketsin a dayClose 15tickets ina dayClose 20tickets ina day"WellsFargo"Unlocksomeone'saccountThe airconditioningstartsworkingBrian Wongemails youaboutCommunityImpactYou have toremote intoa SF user'smachineYou takethe windowfor at least4 hoursOutagealert!Create adistributionlistAn execneedssomethingRIGHT NOW(and you do it)RebuildanOutlookprofileDo atransitionYou cover oneof those urgentrequests thatgets escalatedto EdWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.The icemachineon our sidegets fixedNeal sayshe's thebest atsomethingMichael askspermission toenter *and*salutesEddoesn'twear a tieEd forwards toall of us acomplimentaryemail aboutyouThe ticketqueuedrops below3 full pagesJason comesinto the roomto getsomething offthe printerExchangeToolswon't openfor youClose 30ticketsin a dayClose 15tickets ina dayClose 20tickets ina day"WellsFargo"Unlocksomeone'saccountThe airconditioningstartsworking

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Brian Wong emails you about Community Impact
  2. You have to remote into a SF user's machine
  3. You take the window for at least 4 hours
  4. Outage alert!
  5. Create a distribution list
  6. An exec needs something RIGHT NOW (and you do it)
  7. Rebuild an Outlook profile
  8. Do a transition
  9. You cover one of those urgent requests that gets escalated to Ed
  10. While you're in the room, a user pokes their head in the door because the window's closed.
  11. The ice machine on our side gets fixed
  12. Neal says he's the best at something
  13. Michael asks permission to enter *and* salutes
  14. Ed doesn't wear a tie
  15. Ed forwards to all of us a complimentary email about you
  16. The ticket queue drops below 3 full pages
  17. Jason comes into the room to get something off the printer
  18. Exchange Tools won't open for you
  19. Close 30 tickets in a day
  20. Close 15 tickets in a day
  21. Close 20 tickets in a day
  22. "Wells Fargo"
  23. Unlock someone's account
  24. The air conditioning starts working