Ed forwards toall of us acomplimentaryemail aboutyouBrian Wongemails youaboutCommunityImpactThe airconditioningstartsworkingYou have toremote intoa SF user'smachineEddoesn'twear a tieUnlocksomeone'saccountNeal sayshe's thebest atsomethingYou takethe windowfor at least4 hoursClose 30ticketsin a dayOutagealert!Create adistributionlistClose 15tickets ina dayClose 20tickets ina day"WellsFargo"ExchangeToolswon't openfor youWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Jason comesinto the roomto getsomething offthe printerAn execneedssomethingRIGHT NOW(and you do it)The ticketqueuedrops below3 full pagesDo atransitionMichael askspermission toenter *and*salutesYou cover oneof those urgentrequests thatgets escalatedto EdThe icemachineon our sidegets fixedRebuildanOutlookprofileEd forwards toall of us acomplimentaryemail aboutyouBrian Wongemails youaboutCommunityImpactThe airconditioningstartsworkingYou have toremote intoa SF user'smachineEddoesn'twear a tieUnlocksomeone'saccountNeal sayshe's thebest atsomethingYou takethe windowfor at least4 hoursClose 30ticketsin a dayOutagealert!Create adistributionlistClose 15tickets ina dayClose 20tickets ina day"WellsFargo"ExchangeToolswon't openfor youWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Jason comesinto the roomto getsomething offthe printerAn execneedssomethingRIGHT NOW(and you do it)The ticketqueuedrops below3 full pagesDo atransitionMichael askspermission toenter *and*salutesYou cover oneof those urgentrequests thatgets escalatedto EdThe icemachineon our sidegets fixedRebuildanOutlookprofile

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ed forwards to all of us a complimentary email about you
  2. Brian Wong emails you about Community Impact
  3. The air conditioning starts working
  4. You have to remote into a SF user's machine
  5. Ed doesn't wear a tie
  6. Unlock someone's account
  7. Neal says he's the best at something
  8. You take the window for at least 4 hours
  9. Close 30 tickets in a day
  10. Outage alert!
  11. Create a distribution list
  12. Close 15 tickets in a day
  13. Close 20 tickets in a day
  14. "Wells Fargo"
  15. Exchange Tools won't open for you
  16. While you're in the room, a user pokes their head in the door because the window's closed.
  17. Jason comes into the room to get something off the printer
  18. An exec needs something RIGHT NOW (and you do it)
  19. The ticket queue drops below 3 full pages
  20. Do a transition
  21. Michael asks permission to enter *and* salutes
  22. You cover one of those urgent requests that gets escalated to Ed
  23. The ice machine on our side gets fixed
  24. Rebuild an Outlook profile