"WellsFargo"Brian Wongemails youaboutCommunityImpactExchangeToolswon't openfor youEddoesn'twear a tieJason comesinto the roomto getsomething offthe printerMichael askspermission toenter *and*salutesOutagealert!Ed forwards toall of us acomplimentaryemail aboutyouClose 15tickets ina dayNeal sayshe's thebest atsomethingAn execneedssomethingRIGHT NOW(and you do it)Close 20tickets ina dayYou cover oneof those urgentrequests thatgets escalatedto EdRebuildanOutlookprofileUnlocksomeone'saccountCreate adistributionlistClose 30ticketsin a dayDo atransitionThe ticketqueuedrops below3 full pagesThe airconditioningstartsworkingYou takethe windowfor at least4 hoursYou have toremote intoa SF user'smachineThe icemachineon our sidegets fixedWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed."WellsFargo"Brian Wongemails youaboutCommunityImpactExchangeToolswon't openfor youEddoesn'twear a tieJason comesinto the roomto getsomething offthe printerMichael askspermission toenter *and*salutesOutagealert!Ed forwards toall of us acomplimentaryemail aboutyouClose 15tickets ina dayNeal sayshe's thebest atsomethingAn execneedssomethingRIGHT NOW(and you do it)Close 20tickets ina dayYou cover oneof those urgentrequests thatgets escalatedto EdRebuildanOutlookprofileUnlocksomeone'saccountCreate adistributionlistClose 30ticketsin a dayDo atransitionThe ticketqueuedrops below3 full pagesThe airconditioningstartsworkingYou takethe windowfor at least4 hoursYou have toremote intoa SF user'smachineThe icemachineon our sidegets fixedWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Wells Fargo"
  2. Brian Wong emails you about Community Impact
  3. Exchange Tools won't open for you
  4. Ed doesn't wear a tie
  5. Jason comes into the room to get something off the printer
  6. Michael asks permission to enter *and* salutes
  7. Outage alert!
  8. Ed forwards to all of us a complimentary email about you
  9. Close 15 tickets in a day
  10. Neal says he's the best at something
  11. An exec needs something RIGHT NOW (and you do it)
  12. Close 20 tickets in a day
  13. You cover one of those urgent requests that gets escalated to Ed
  14. Rebuild an Outlook profile
  15. Unlock someone's account
  16. Create a distribution list
  17. Close 30 tickets in a day
  18. Do a transition
  19. The ticket queue drops below 3 full pages
  20. The air conditioning starts working
  21. You take the window for at least 4 hours
  22. You have to remote into a SF user's machine
  23. The ice machine on our side gets fixed
  24. While you're in the room, a user pokes their head in the door because the window's closed.