Michael askspermission toenter *and*salutesBrian Wongemails youaboutCommunityImpactThe icemachineon our sidegets fixedThe airconditioningstartsworkingThe ticketqueuedrops below3 full pagesOutagealert!Close 20tickets ina dayRebuildanOutlookprofileExchangeToolswon't openfor youClose 15tickets ina dayYou have toremote intoa SF user'smachineDo atransitionNeal sayshe's thebest atsomethingYou takethe windowfor at least4 hoursAn execneedssomethingRIGHT NOW(and you do it)Close 30ticketsin a dayCreate adistributionlistEd forwards toall of us acomplimentaryemail aboutyouUnlocksomeone'saccountYou cover oneof those urgentrequests thatgets escalatedto Ed"WellsFargo"Jason comesinto the roomto getsomething offthe printerWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Eddoesn'twear a tieMichael askspermission toenter *and*salutesBrian Wongemails youaboutCommunityImpactThe icemachineon our sidegets fixedThe airconditioningstartsworkingThe ticketqueuedrops below3 full pagesOutagealert!Close 20tickets ina dayRebuildanOutlookprofileExchangeToolswon't openfor youClose 15tickets ina dayYou have toremote intoa SF user'smachineDo atransitionNeal sayshe's thebest atsomethingYou takethe windowfor at least4 hoursAn execneedssomethingRIGHT NOW(and you do it)Close 30ticketsin a dayCreate adistributionlistEd forwards toall of us acomplimentaryemail aboutyouUnlocksomeone'saccountYou cover oneof those urgentrequests thatgets escalatedto Ed"WellsFargo"Jason comesinto the roomto getsomething offthe printerWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Eddoesn'twear a tie

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Michael asks permission to enter *and* salutes
  2. Brian Wong emails you about Community Impact
  3. The ice machine on our side gets fixed
  4. The air conditioning starts working
  5. The ticket queue drops below 3 full pages
  6. Outage alert!
  7. Close 20 tickets in a day
  8. Rebuild an Outlook profile
  9. Exchange Tools won't open for you
  10. Close 15 tickets in a day
  11. You have to remote into a SF user's machine
  12. Do a transition
  13. Neal says he's the best at something
  14. You take the window for at least 4 hours
  15. An exec needs something RIGHT NOW (and you do it)
  16. Close 30 tickets in a day
  17. Create a distribution list
  18. Ed forwards to all of us a complimentary email about you
  19. Unlock someone's account
  20. You cover one of those urgent requests that gets escalated to Ed
  21. "Wells Fargo"
  22. Jason comes into the room to get something off the printer
  23. While you're in the room, a user pokes their head in the door because the window's closed.
  24. Ed doesn't wear a tie