The ticketqueuedrops below3 full pagesEd forwards toall of us acomplimentaryemail aboutyouWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Close 20tickets ina dayYou have toremote intoa SF user'smachineRebuildanOutlookprofileNeal sayshe's thebest atsomethingMichael askspermission toenter *and*salutesBrian Wongemails youaboutCommunityImpactCreate adistributionlistEddoesn'twear a tieJason comesinto the roomto getsomething offthe printerClose 15tickets ina dayExchangeToolswon't openfor you"WellsFargo"An execneedssomethingRIGHT NOW(and you do it)You takethe windowfor at least4 hoursThe airconditioningstartsworkingThe icemachineon our sidegets fixedYou cover oneof those urgentrequests thatgets escalatedto EdDo atransitionOutagealert!Close 30ticketsin a dayUnlocksomeone'saccountThe ticketqueuedrops below3 full pagesEd forwards toall of us acomplimentaryemail aboutyouWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Close 20tickets ina dayYou have toremote intoa SF user'smachineRebuildanOutlookprofileNeal sayshe's thebest atsomethingMichael askspermission toenter *and*salutesBrian Wongemails youaboutCommunityImpactCreate adistributionlistEddoesn'twear a tieJason comesinto the roomto getsomething offthe printerClose 15tickets ina dayExchangeToolswon't openfor you"WellsFargo"An execneedssomethingRIGHT NOW(and you do it)You takethe windowfor at least4 hoursThe airconditioningstartsworkingThe icemachineon our sidegets fixedYou cover oneof those urgentrequests thatgets escalatedto EdDo atransitionOutagealert!Close 30ticketsin a dayUnlocksomeone'saccount

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. The ticket queue drops below 3 full pages
  2. Ed forwards to all of us a complimentary email about you
  3. While you're in the room, a user pokes their head in the door because the window's closed.
  4. Close 20 tickets in a day
  5. You have to remote into a SF user's machine
  6. Rebuild an Outlook profile
  7. Neal says he's the best at something
  8. Michael asks permission to enter *and* salutes
  9. Brian Wong emails you about Community Impact
  10. Create a distribution list
  11. Ed doesn't wear a tie
  12. Jason comes into the room to get something off the printer
  13. Close 15 tickets in a day
  14. Exchange Tools won't open for you
  15. "Wells Fargo"
  16. An exec needs something RIGHT NOW (and you do it)
  17. You take the window for at least 4 hours
  18. The air conditioning starts working
  19. The ice machine on our side gets fixed
  20. You cover one of those urgent requests that gets escalated to Ed
  21. Do a transition
  22. Outage alert!
  23. Close 30 tickets in a day
  24. Unlock someone's account