The icemachineon our sidegets fixedOutagealert!ExchangeToolswon't openfor youDo atransitionRebuildanOutlookprofileCreate adistributionlistJason comesinto the roomto getsomething offthe printerBrian Wongemails youaboutCommunityImpactThe ticketqueuedrops below3 full pagesAn execneedssomethingRIGHT NOW(and you do it)Michael askspermission toenter *and*salutesClose 30ticketsin a dayYou have toremote intoa SF user'smachineClose 20tickets ina dayYou cover oneof those urgentrequests thatgets escalatedto EdClose 15tickets ina day"WellsFargo"The airconditioningstartsworkingYou takethe windowfor at least4 hoursWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Ed forwards toall of us acomplimentaryemail aboutyouUnlocksomeone'saccountEddoesn'twear a tieNeal sayshe's thebest atsomethingThe icemachineon our sidegets fixedOutagealert!ExchangeToolswon't openfor youDo atransitionRebuildanOutlookprofileCreate adistributionlistJason comesinto the roomto getsomething offthe printerBrian Wongemails youaboutCommunityImpactThe ticketqueuedrops below3 full pagesAn execneedssomethingRIGHT NOW(and you do it)Michael askspermission toenter *and*salutesClose 30ticketsin a dayYou have toremote intoa SF user'smachineClose 20tickets ina dayYou cover oneof those urgentrequests thatgets escalatedto EdClose 15tickets ina day"WellsFargo"The airconditioningstartsworkingYou takethe windowfor at least4 hoursWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Ed forwards toall of us acomplimentaryemail aboutyouUnlocksomeone'saccountEddoesn'twear a tieNeal sayshe's thebest atsomething

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. The ice machine on our side gets fixed
  2. Outage alert!
  3. Exchange Tools won't open for you
  4. Do a transition
  5. Rebuild an Outlook profile
  6. Create a distribution list
  7. Jason comes into the room to get something off the printer
  8. Brian Wong emails you about Community Impact
  9. The ticket queue drops below 3 full pages
  10. An exec needs something RIGHT NOW (and you do it)
  11. Michael asks permission to enter *and* salutes
  12. Close 30 tickets in a day
  13. You have to remote into a SF user's machine
  14. Close 20 tickets in a day
  15. You cover one of those urgent requests that gets escalated to Ed
  16. Close 15 tickets in a day
  17. "Wells Fargo"
  18. The air conditioning starts working
  19. You take the window for at least 4 hours
  20. While you're in the room, a user pokes their head in the door because the window's closed.
  21. Ed forwards to all of us a complimentary email about you
  22. Unlock someone's account
  23. Ed doesn't wear a tie
  24. Neal says he's the best at something