You cover oneof those urgentrequests thatgets escalatedto EdExchangeToolswon't openfor youMichael askspermission toenter *and*salutesAn execneedssomethingRIGHT NOW(and you do it)Jason comesinto the roomto getsomething offthe printerYou takethe windowfor at least4 hoursThe icemachineon our sidegets fixedClose 30ticketsin a dayThe ticketqueuedrops below3 full pagesYou have toremote intoa SF user'smachine"WellsFargo"Close 15tickets ina dayThe airconditioningstartsworkingBrian Wongemails youaboutCommunityImpactDo atransitionCreate adistributionlistWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Outagealert!Close 20tickets ina dayNeal sayshe's thebest atsomethingEd forwards toall of us acomplimentaryemail aboutyouRebuildanOutlookprofileEddoesn'twear a tieUnlocksomeone'saccountYou cover oneof those urgentrequests thatgets escalatedto EdExchangeToolswon't openfor youMichael askspermission toenter *and*salutesAn execneedssomethingRIGHT NOW(and you do it)Jason comesinto the roomto getsomething offthe printerYou takethe windowfor at least4 hoursThe icemachineon our sidegets fixedClose 30ticketsin a dayThe ticketqueuedrops below3 full pagesYou have toremote intoa SF user'smachine"WellsFargo"Close 15tickets ina dayThe airconditioningstartsworkingBrian Wongemails youaboutCommunityImpactDo atransitionCreate adistributionlistWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Outagealert!Close 20tickets ina dayNeal sayshe's thebest atsomethingEd forwards toall of us acomplimentaryemail aboutyouRebuildanOutlookprofileEddoesn'twear a tieUnlocksomeone'saccount

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You cover one of those urgent requests that gets escalated to Ed
  2. Exchange Tools won't open for you
  3. Michael asks permission to enter *and* salutes
  4. An exec needs something RIGHT NOW (and you do it)
  5. Jason comes into the room to get something off the printer
  6. You take the window for at least 4 hours
  7. The ice machine on our side gets fixed
  8. Close 30 tickets in a day
  9. The ticket queue drops below 3 full pages
  10. You have to remote into a SF user's machine
  11. "Wells Fargo"
  12. Close 15 tickets in a day
  13. The air conditioning starts working
  14. Brian Wong emails you about Community Impact
  15. Do a transition
  16. Create a distribution list
  17. While you're in the room, a user pokes their head in the door because the window's closed.
  18. Outage alert!
  19. Close 20 tickets in a day
  20. Neal says he's the best at something
  21. Ed forwards to all of us a complimentary email about you
  22. Rebuild an Outlook profile
  23. Ed doesn't wear a tie
  24. Unlock someone's account