Unlocksomeone'saccountYou have toremote intoa SF user'smachineYou takethe windowfor at least4 hoursThe airconditioningstartsworkingExchangeToolswon't openfor youCreate adistributionlistAn execneedssomethingRIGHT NOW(and you do it)Outagealert!Do atransitionClose 20tickets ina dayThe icemachineon our sidegets fixedMichael askspermission toenter *and*salutes"WellsFargo"Close 30ticketsin a dayClose 15tickets ina dayWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Ed forwards toall of us acomplimentaryemail aboutyouYou cover oneof those urgentrequests thatgets escalatedto EdJason comesinto the roomto getsomething offthe printerRebuildanOutlookprofileBrian Wongemails youaboutCommunityImpactNeal sayshe's thebest atsomethingEddoesn'twear a tieThe ticketqueuedrops below3 full pagesUnlocksomeone'saccountYou have toremote intoa SF user'smachineYou takethe windowfor at least4 hoursThe airconditioningstartsworkingExchangeToolswon't openfor youCreate adistributionlistAn execneedssomethingRIGHT NOW(and you do it)Outagealert!Do atransitionClose 20tickets ina dayThe icemachineon our sidegets fixedMichael askspermission toenter *and*salutes"WellsFargo"Close 30ticketsin a dayClose 15tickets ina dayWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Ed forwards toall of us acomplimentaryemail aboutyouYou cover oneof those urgentrequests thatgets escalatedto EdJason comesinto the roomto getsomething offthe printerRebuildanOutlookprofileBrian Wongemails youaboutCommunityImpactNeal sayshe's thebest atsomethingEddoesn'twear a tieThe ticketqueuedrops below3 full pages

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Unlock someone's account
  2. You have to remote into a SF user's machine
  3. You take the window for at least 4 hours
  4. The air conditioning starts working
  5. Exchange Tools won't open for you
  6. Create a distribution list
  7. An exec needs something RIGHT NOW (and you do it)
  8. Outage alert!
  9. Do a transition
  10. Close 20 tickets in a day
  11. The ice machine on our side gets fixed
  12. Michael asks permission to enter *and* salutes
  13. "Wells Fargo"
  14. Close 30 tickets in a day
  15. Close 15 tickets in a day
  16. While you're in the room, a user pokes their head in the door because the window's closed.
  17. Ed forwards to all of us a complimentary email about you
  18. You cover one of those urgent requests that gets escalated to Ed
  19. Jason comes into the room to get something off the printer
  20. Rebuild an Outlook profile
  21. Brian Wong emails you about Community Impact
  22. Neal says he's the best at something
  23. Ed doesn't wear a tie
  24. The ticket queue drops below 3 full pages