3 days ina row ofperfectshowslogged intocall rater 5or moretimesbe observedmentoringanothercoordinator5 ToyotaCarePLUSsales20 Priceshoppercalls rolledinto quotesfullycomplete6-12month listcompleted2 hours ofshadowingon drivequote &set 5 tireappts.no fyireports orerrorsobservedusing FULLstrategicresponce60 outboundcalls in asingle dayless than 20unknownwrap upcodescompleted8 hours ofvoluntaryovertime10consecutive100% callrater scoresobservedprovidingabove &beyond CS1st to fullycompleteToyotaCare list1 positiveYELPreviewPerfectattendancefor themonthcompleted 3trainingunits inToyota Univ.sent 200follow upemailshandled1000 +out boundcallscompleted4 statuscheck worksheetshave amonthlyshow ratioabove 98%5 firstserviceappts. in aday3 days ina row ofperfectshowslogged intocall rater 5or moretimesbe observedmentoringanothercoordinator5 ToyotaCarePLUSsales20 Priceshoppercalls rolledinto quotesfullycomplete6-12month listcompleted2 hours ofshadowingon drivequote &set 5 tireappts.no fyireports orerrorsobservedusing FULLstrategicresponce60 outboundcalls in asingle dayless than 20unknownwrap upcodescompleted8 hours ofvoluntaryovertime10consecutive100% callrater scoresobservedprovidingabove &beyond CS1st to fullycompleteToyotaCare list1 positiveYELPreviewPerfectattendancefor themonthcompleted 3trainingunits inToyota Univ.sent 200follow upemailshandled1000 +out boundcallscompleted4 statuscheck worksheetshave amonthlyshow ratioabove 98%5 firstserviceappts. in aday

Northridge CCC Bingo Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 3 days in a row of perfect shows
  2. logged into call rater 5 or more times
  3. be observed mentoring another coordinator
  4. 5 Toyota Care PLUS sales
  5. 20 Price shopper calls rolled into quotes
  6. fully complete 6-12 month list
  7. completed 2 hours of shadowing on drive
  8. quote & set 5 tire appts.
  9. no fyi reports or errors
  10. observed using FULL strategic responce
  11. 60 out bound calls in a single day
  12. less than 20 unknown wrap up codes
  13. completed 8 hours of voluntary overtime
  14. 10 consecutive 100% call rater scores
  15. observed providing above & beyond CS
  16. 1st to fully complete Toyota Care list
  17. 1 positive YELP review
  18. Perfect attendance for the month
  19. completed 3 training units in Toyota Univ.
  20. sent 200 follow up emails
  21. handled 1000 + out bound calls
  22. completed 4 status check work sheets
  23. have a monthly show ratio above 98%
  24. 5 first service appts. in a day