5 firstserviceappts. in aday3 days ina row ofperfectshowsPerfectattendancefor themonthfullycomplete6-12month listless than 20unknownwrap upcodes5 ToyotaCarePLUSsaleslogged intocall rater 5or moretimeshave amonthlyshow ratioabove 98%no fyireports orerrorsquote &set 5 tireappts.observedusing FULLstrategicresponcecompleted8 hours ofvoluntaryovertimecompleted4 statuscheck worksheets10consecutive100% callrater scores60 outboundcalls in asingle daycompleted2 hours ofshadowingon drivesent 200follow upemails1st to fullycompleteToyotaCare listbe observedmentoringanothercoordinator20 Priceshoppercalls rolledinto quotescompleted 3trainingunits inToyota Univ.observedprovidingabove &beyond CS1 positiveYELPreviewhandled1000 +out boundcalls5 firstserviceappts. in aday3 days ina row ofperfectshowsPerfectattendancefor themonthfullycomplete6-12month listless than 20unknownwrap upcodes5 ToyotaCarePLUSsaleslogged intocall rater 5or moretimeshave amonthlyshow ratioabove 98%no fyireports orerrorsquote &set 5 tireappts.observedusing FULLstrategicresponcecompleted8 hours ofvoluntaryovertimecompleted4 statuscheck worksheets10consecutive100% callrater scores60 outboundcalls in asingle daycompleted2 hours ofshadowingon drivesent 200follow upemails1st to fullycompleteToyotaCare listbe observedmentoringanothercoordinator20 Priceshoppercalls rolledinto quotescompleted 3trainingunits inToyota Univ.observedprovidingabove &beyond CS1 positiveYELPreviewhandled1000 +out boundcalls

Northridge CCC Bingo Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 5 first service appts. in a day
  2. 3 days in a row of perfect shows
  3. Perfect attendance for the month
  4. fully complete 6-12 month list
  5. less than 20 unknown wrap up codes
  6. 5 Toyota Care PLUS sales
  7. logged into call rater 5 or more times
  8. have a monthly show ratio above 98%
  9. no fyi reports or errors
  10. quote & set 5 tire appts.
  11. observed using FULL strategic responce
  12. completed 8 hours of voluntary overtime
  13. completed 4 status check work sheets
  14. 10 consecutive 100% call rater scores
  15. 60 out bound calls in a single day
  16. completed 2 hours of shadowing on drive
  17. sent 200 follow up emails
  18. 1st to fully complete Toyota Care list
  19. be observed mentoring another coordinator
  20. 20 Price shopper calls rolled into quotes
  21. completed 3 training units in Toyota Univ.
  22. observed providing above & beyond CS
  23. 1 positive YELP review
  24. handled 1000 + out bound calls