observedprovidingabove &beyond CShave amonthlyshow ratioabove 98%completed4 statuscheck worksheetsless than 20unknownwrap upcodessent 200follow upemails5 firstserviceappts. in adaycompleted8 hours ofvoluntaryovertimequote &set 5 tireappts.logged intocall rater 5or moretimesno fyireports orerrors60 outboundcalls in asingle daycompleted2 hours ofshadowingon drive1 positiveYELPreview5 ToyotaCarePLUSsalesfullycomplete6-12month listbe observedmentoringanothercoordinatorhandled1000 +out boundcallscompleted 3trainingunits inToyota Univ.10consecutive100% callrater scoresPerfectattendancefor themonth20 Priceshoppercalls rolledinto quotesobservedusing FULLstrategicresponce3 days ina row ofperfectshows1st to fullycompleteToyotaCare listobservedprovidingabove &beyond CShave amonthlyshow ratioabove 98%completed4 statuscheck worksheetsless than 20unknownwrap upcodessent 200follow upemails5 firstserviceappts. in adaycompleted8 hours ofvoluntaryovertimequote &set 5 tireappts.logged intocall rater 5or moretimesno fyireports orerrors60 outboundcalls in asingle daycompleted2 hours ofshadowingon drive1 positiveYELPreview5 ToyotaCarePLUSsalesfullycomplete6-12month listbe observedmentoringanothercoordinatorhandled1000 +out boundcallscompleted 3trainingunits inToyota Univ.10consecutive100% callrater scoresPerfectattendancefor themonth20 Priceshoppercalls rolledinto quotesobservedusing FULLstrategicresponce3 days ina row ofperfectshows1st to fullycompleteToyotaCare list

Northridge CCC Bingo Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. observed providing above & beyond CS
  2. have a monthly show ratio above 98%
  3. completed 4 status check work sheets
  4. less than 20 unknown wrap up codes
  5. sent 200 follow up emails
  6. 5 first service appts. in a day
  7. completed 8 hours of voluntary overtime
  8. quote & set 5 tire appts.
  9. logged into call rater 5 or more times
  10. no fyi reports or errors
  11. 60 out bound calls in a single day
  12. completed 2 hours of shadowing on drive
  13. 1 positive YELP review
  14. 5 Toyota Care PLUS sales
  15. fully complete 6-12 month list
  16. be observed mentoring another coordinator
  17. handled 1000 + out bound calls
  18. completed 3 training units in Toyota Univ.
  19. 10 consecutive 100% call rater scores
  20. Perfect attendance for the month
  21. 20 Price shopper calls rolled into quotes
  22. observed using FULL strategic responce
  23. 3 days in a row of perfect shows
  24. 1st to fully complete Toyota Care list