Renewal Certification complete No Service Firsts within a month Complete 2 extra LMS classes within a month All Operation Data Errors completed All Discrep Cases within SLA 14 Wellness Calls within a week 100% client retention within a month No feeds in PGR Submit 2 Askit articles within a month No pending Connection Trainings No missed deadlines within a month All PM within SLA No Escalations within a month No Flex errors in Real Time Recap No open Discrep Cases All Onboarding Cases up to date All Renewal Schedulers up to date No HRO errors or warnings No cases pending action from you Two kudos within a month 100% Training attendance No Credit Requests within a month No Eligibility Violations 7 Wellness Calls within a week Renewal Certification complete No Service Firsts within a month Complete 2 extra LMS classes within a month All Operation Data Errors completed All Discrep Cases within SLA 14 Wellness Calls within a week 100% client retention within a month No feeds in PGR Submit 2 Askit articles within a month No pending Connection Trainings No missed deadlines within a month All PM within SLA No Escalations within a month No Flex errors in Real Time Recap No open Discrep Cases All Onboarding Cases up to date All Renewal Schedulers up to date No HRO errors or warnings No cases pending action from you Two kudos within a month 100% Training attendance No Credit Requests within a month No Eligibility Violations 7 Wellness Calls within a week
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Renewal Certification complete
No Service Firsts within a month
Complete 2 extra LMS classes within a month
All Operation Data Errors completed
All Discrep Cases within SLA
14 Wellness Calls within a week
100% client retention within a month
No feeds in PGR
Submit 2 Askit articles within a month
No pending Connection Trainings
No missed deadlines within a month
All PM within SLA
No Escalations within a month
No Flex errors in Real Time Recap
No open Discrep Cases
All Onboarding Cases up to date
All Renewal Schedulers up to date
No HRO errors or warnings
No cases pending action from you
Two kudos within a month
100% Training attendance
No Credit Requests within a month
No Eligibility Violations
7 Wellness Calls within a week