No misseddeadlineswithin amonth100%TrainingattendanceNo casespendingactionfrom youAllOperationData ErrorscompletedNoEligibilityViolationsAllOnboardingCases up todateTwokudoswithin amonthSubmit 2Askit articleswithin amonth7 WellnessCallswithin aweekComplete 2extra LMSclasseswithin amonthNo Flexerrors inReal TimeRecap14WellnessCalls withina weekNo HROerrors orwarningsNo openDiscrepCasesRenewalCertificationcompleteAll DiscrepCaseswithin SLA100% clientretentionwithin amonthNo pendingConnectionTrainingsNoEscalationswithin amonthAll PMwithinSLANo CreditRequestswithin amonthNo ServiceFirstswithin amonthNofeedsin PGRAllRenewalSchedulersup to dateNo misseddeadlineswithin amonth100%TrainingattendanceNo casespendingactionfrom youAllOperationData ErrorscompletedNoEligibilityViolationsAllOnboardingCases up todateTwokudoswithin amonthSubmit 2Askit articleswithin amonth7 WellnessCallswithin aweekComplete 2extra LMSclasseswithin amonthNo Flexerrors inReal TimeRecap14WellnessCalls withina weekNo HROerrors orwarningsNo openDiscrepCasesRenewalCertificationcompleteAll DiscrepCaseswithin SLA100% clientretentionwithin amonthNo pendingConnectionTrainingsNoEscalationswithin amonthAll PMwithinSLANo CreditRequestswithin amonthNo ServiceFirstswithin amonthNofeedsin PGRAllRenewalSchedulersup to date

Client Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. No missed deadlines within a month
  2. 100% Training attendance
  3. No cases pending action from you
  4. All Operation Data Errors completed
  5. No Eligibility Violations
  6. All Onboarding Cases up to date
  7. Two kudos within a month
  8. Submit 2 Askit articles within a month
  9. 7 Wellness Calls within a week
  10. Complete 2 extra LMS classes within a month
  11. No Flex errors in Real Time Recap
  12. 14 Wellness Calls within a week
  13. No HRO errors or warnings
  14. No open Discrep Cases
  15. Renewal Certification complete
  16. All Discrep Cases within SLA
  17. 100% client retention within a month
  18. No pending Connection Trainings
  19. No Escalations within a month
  20. All PM within SLA
  21. No Credit Requests within a month
  22. No Service Firsts within a month
  23. No feeds in PGR
  24. All Renewal Schedulers up to date