All DiscrepCaseswithin SLAAllRenewalSchedulersup to date14WellnessCalls withina weekNoEligibilityViolationsAll PMwithinSLANoEscalationswithin amonthTwokudoswithin amonthSubmit 2Askit articleswithin amonthNo misseddeadlineswithin amonthNo CreditRequestswithin amonthComplete 2extra LMSclasseswithin amonthNofeedsin PGR7 WellnessCallswithin aweekNo HROerrors orwarningsNo ServiceFirstswithin amonthRenewalCertificationcompleteNo Flexerrors inReal TimeRecapAllOperationData ErrorscompletedNo casespendingactionfrom you100%TrainingattendanceAllOnboardingCases up todateNo pendingConnectionTrainingsNo openDiscrepCases100% clientretentionwithin amonthAll DiscrepCaseswithin SLAAllRenewalSchedulersup to date14WellnessCalls withina weekNoEligibilityViolationsAll PMwithinSLANoEscalationswithin amonthTwokudoswithin amonthSubmit 2Askit articleswithin amonthNo misseddeadlineswithin amonthNo CreditRequestswithin amonthComplete 2extra LMSclasseswithin amonthNofeedsin PGR7 WellnessCallswithin aweekNo HROerrors orwarningsNo ServiceFirstswithin amonthRenewalCertificationcompleteNo Flexerrors inReal TimeRecapAllOperationData ErrorscompletedNo casespendingactionfrom you100%TrainingattendanceAllOnboardingCases up todateNo pendingConnectionTrainingsNo openDiscrepCases100% clientretentionwithin amonth

Client Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. All Discrep Cases within SLA
  2. All Renewal Schedulers up to date
  3. 14 Wellness Calls within a week
  4. No Eligibility Violations
  5. All PM within SLA
  6. No Escalations within a month
  7. Two kudos within a month
  8. Submit 2 Askit articles within a month
  9. No missed deadlines within a month
  10. No Credit Requests within a month
  11. Complete 2 extra LMS classes within a month
  12. No feeds in PGR
  13. 7 Wellness Calls within a week
  14. No HRO errors or warnings
  15. No Service Firsts within a month
  16. Renewal Certification complete
  17. No Flex errors in Real Time Recap
  18. All Operation Data Errors completed
  19. No cases pending action from you
  20. 100% Training attendance
  21. All Onboarding Cases up to date
  22. No pending Connection Trainings
  23. No open Discrep Cases
  24. 100% client retention within a month