AllOperationData ErrorscompletedNoEscalationswithin amonthAll PMwithinSLAAllRenewalSchedulersup to date7 WellnessCallswithin aweekNo HROerrors orwarningsNo misseddeadlineswithin amonthRenewalCertificationcomplete100% clientretentionwithin amonthAll DiscrepCaseswithin SLANo CreditRequestswithin amonthAllOnboardingCases up todateNo openDiscrepCases100%TrainingattendanceNo pendingConnectionTrainingsTwokudoswithin amonthNo casespendingactionfrom youNo ServiceFirstswithin amonthNo Flexerrors inReal TimeRecap14WellnessCalls withina weekComplete 2extra LMSclasseswithin amonthNoEligibilityViolationsSubmit 2Askit articleswithin amonthNofeedsin PGRAllOperationData ErrorscompletedNoEscalationswithin amonthAll PMwithinSLAAllRenewalSchedulersup to date7 WellnessCallswithin aweekNo HROerrors orwarningsNo misseddeadlineswithin amonthRenewalCertificationcomplete100% clientretentionwithin amonthAll DiscrepCaseswithin SLANo CreditRequestswithin amonthAllOnboardingCases up todateNo openDiscrepCases100%TrainingattendanceNo pendingConnectionTrainingsTwokudoswithin amonthNo casespendingactionfrom youNo ServiceFirstswithin amonthNo Flexerrors inReal TimeRecap14WellnessCalls withina weekComplete 2extra LMSclasseswithin amonthNoEligibilityViolationsSubmit 2Askit articleswithin amonthNofeedsin PGR

Client Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. All Operation Data Errors completed
  2. No Escalations within a month
  3. All PM within SLA
  4. All Renewal Schedulers up to date
  5. 7 Wellness Calls within a week
  6. No HRO errors or warnings
  7. No missed deadlines within a month
  8. Renewal Certification complete
  9. 100% client retention within a month
  10. All Discrep Cases within SLA
  11. No Credit Requests within a month
  12. All Onboarding Cases up to date
  13. No open Discrep Cases
  14. 100% Training attendance
  15. No pending Connection Trainings
  16. Two kudos within a month
  17. No cases pending action from you
  18. No Service Firsts within a month
  19. No Flex errors in Real Time Recap
  20. 14 Wellness Calls within a week
  21. Complete 2 extra LMS classes within a month
  22. No Eligibility Violations
  23. Submit 2 Askit articles within a month
  24. No feeds in PGR