No casespendingactionfrom youNo pendingConnectionTrainings14WellnessCalls withina week100%TrainingattendanceNo Flexerrors inReal TimeRecapAllOnboardingCases up todateComplete 2extra LMSclasseswithin amonthNo ServiceFirstswithin amonthAll DiscrepCaseswithin SLANoEscalationswithin amonthNo misseddeadlineswithin amonthSubmit 2Askit articleswithin amonthAllOperationData ErrorscompletedAll PMwithinSLANo CreditRequestswithin amonthTwokudoswithin amonthRenewalCertificationcomplete7 WellnessCallswithin aweekNo HROerrors orwarningsNoEligibilityViolations100% clientretentionwithin amonthNo openDiscrepCasesNofeedsin PGRAllRenewalSchedulersup to dateNo casespendingactionfrom youNo pendingConnectionTrainings14WellnessCalls withina week100%TrainingattendanceNo Flexerrors inReal TimeRecapAllOnboardingCases up todateComplete 2extra LMSclasseswithin amonthNo ServiceFirstswithin amonthAll DiscrepCaseswithin SLANoEscalationswithin amonthNo misseddeadlineswithin amonthSubmit 2Askit articleswithin amonthAllOperationData ErrorscompletedAll PMwithinSLANo CreditRequestswithin amonthTwokudoswithin amonthRenewalCertificationcomplete7 WellnessCallswithin aweekNo HROerrors orwarningsNoEligibilityViolations100% clientretentionwithin amonthNo openDiscrepCasesNofeedsin PGRAllRenewalSchedulersup to date

Client Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No cases pending action from you
  2. No pending Connection Trainings
  3. 14 Wellness Calls within a week
  4. 100% Training attendance
  5. No Flex errors in Real Time Recap
  6. All Onboarding Cases up to date
  7. Complete 2 extra LMS classes within a month
  8. No Service Firsts within a month
  9. All Discrep Cases within SLA
  10. No Escalations within a month
  11. No missed deadlines within a month
  12. Submit 2 Askit articles within a month
  13. All Operation Data Errors completed
  14. All PM within SLA
  15. No Credit Requests within a month
  16. Two kudos within a month
  17. Renewal Certification complete
  18. 7 Wellness Calls within a week
  19. No HRO errors or warnings
  20. No Eligibility Violations
  21. 100% client retention within a month
  22. No open Discrep Cases
  23. No feeds in PGR
  24. All Renewal Schedulers up to date