No pendingConnectionTrainingsNofeedsin PGRTwokudoswithin amonthNo misseddeadlineswithin amonth7 WellnessCallswithin aweekAllOperationData ErrorscompletedRenewalCertificationcompleteNo ServiceFirstswithin amonthNo openDiscrepCasesNo casespendingactionfrom you100% clientretentionwithin amonthAll PMwithinSLAComplete 2extra LMSclasseswithin amonthNo Flexerrors inReal TimeRecapAll DiscrepCaseswithin SLANo CreditRequestswithin amonthNoEscalationswithin amonth100%TrainingattendanceAllRenewalSchedulersup to dateSubmit 2Askit articleswithin amonth14WellnessCalls withina weekAllOnboardingCases up todateNo HROerrors orwarningsNoEligibilityViolationsNo pendingConnectionTrainingsNofeedsin PGRTwokudoswithin amonthNo misseddeadlineswithin amonth7 WellnessCallswithin aweekAllOperationData ErrorscompletedRenewalCertificationcompleteNo ServiceFirstswithin amonthNo openDiscrepCasesNo casespendingactionfrom you100% clientretentionwithin amonthAll PMwithinSLAComplete 2extra LMSclasseswithin amonthNo Flexerrors inReal TimeRecapAll DiscrepCaseswithin SLANo CreditRequestswithin amonthNoEscalationswithin amonth100%TrainingattendanceAllRenewalSchedulersup to dateSubmit 2Askit articleswithin amonth14WellnessCalls withina weekAllOnboardingCases up todateNo HROerrors orwarningsNoEligibilityViolations

Client Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No pending Connection Trainings
  2. No feeds in PGR
  3. Two kudos within a month
  4. No missed deadlines within a month
  5. 7 Wellness Calls within a week
  6. All Operation Data Errors completed
  7. Renewal Certification complete
  8. No Service Firsts within a month
  9. No open Discrep Cases
  10. No cases pending action from you
  11. 100% client retention within a month
  12. All PM within SLA
  13. Complete 2 extra LMS classes within a month
  14. No Flex errors in Real Time Recap
  15. All Discrep Cases within SLA
  16. No Credit Requests within a month
  17. No Escalations within a month
  18. 100% Training attendance
  19. All Renewal Schedulers up to date
  20. Submit 2 Askit articles within a month
  21. 14 Wellness Calls within a week
  22. All Onboarding Cases up to date
  23. No HRO errors or warnings
  24. No Eligibility Violations