No HROerrors orwarningsAll PMwithinSLANoEscalationswithin amonthNo CreditRequestswithin amonthNo casespendingactionfrom you14WellnessCalls withina weekNo ServiceFirstswithin amonthNofeedsin PGRTwokudoswithin amonthAllOnboardingCases up todateComplete 2extra LMSclasseswithin amonthAllOperationData ErrorscompletedRenewalCertificationcompleteNo Flexerrors inReal TimeRecap7 WellnessCallswithin aweekSubmit 2Askit articleswithin amonthNo openDiscrepCasesNo pendingConnectionTrainingsNoEligibilityViolationsNo misseddeadlineswithin amonth100%TrainingattendanceAll DiscrepCaseswithin SLA100% clientretentionwithin amonthAllRenewalSchedulersup to dateNo HROerrors orwarningsAll PMwithinSLANoEscalationswithin amonthNo CreditRequestswithin amonthNo casespendingactionfrom you14WellnessCalls withina weekNo ServiceFirstswithin amonthNofeedsin PGRTwokudoswithin amonthAllOnboardingCases up todateComplete 2extra LMSclasseswithin amonthAllOperationData ErrorscompletedRenewalCertificationcompleteNo Flexerrors inReal TimeRecap7 WellnessCallswithin aweekSubmit 2Askit articleswithin amonthNo openDiscrepCasesNo pendingConnectionTrainingsNoEligibilityViolationsNo misseddeadlineswithin amonth100%TrainingattendanceAll DiscrepCaseswithin SLA100% clientretentionwithin amonthAllRenewalSchedulersup to date

Client Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No HRO errors or warnings
  2. All PM within SLA
  3. No Escalations within a month
  4. No Credit Requests within a month
  5. No cases pending action from you
  6. 14 Wellness Calls within a week
  7. No Service Firsts within a month
  8. No feeds in PGR
  9. Two kudos within a month
  10. All Onboarding Cases up to date
  11. Complete 2 extra LMS classes within a month
  12. All Operation Data Errors completed
  13. Renewal Certification complete
  14. No Flex errors in Real Time Recap
  15. 7 Wellness Calls within a week
  16. Submit 2 Askit articles within a month
  17. No open Discrep Cases
  18. No pending Connection Trainings
  19. No Eligibility Violations
  20. No missed deadlines within a month
  21. 100% Training attendance
  22. All Discrep Cases within SLA
  23. 100% client retention within a month
  24. All Renewal Schedulers up to date