AllOperationData ErrorscompletedNofeedsin PGRRenewalCertificationcompleteNo ServiceFirstswithin amonthNo HROerrors orwarningsNo Flexerrors inReal TimeRecap14WellnessCalls withina weekNo pendingConnectionTrainingsAll PMwithinSLANoEscalationswithin amonthNo openDiscrepCasesAllRenewalSchedulersup to dateSubmit 2Askit articleswithin amonth100% clientretentionwithin amonthNo casespendingactionfrom youAll DiscrepCaseswithin SLATwokudoswithin amonth7 WellnessCallswithin aweekAllOnboardingCases up todateNo misseddeadlineswithin amonthNo CreditRequestswithin amonth100%TrainingattendanceComplete 2extra LMSclasseswithin amonthNoEligibilityViolationsAllOperationData ErrorscompletedNofeedsin PGRRenewalCertificationcompleteNo ServiceFirstswithin amonthNo HROerrors orwarningsNo Flexerrors inReal TimeRecap14WellnessCalls withina weekNo pendingConnectionTrainingsAll PMwithinSLANoEscalationswithin amonthNo openDiscrepCasesAllRenewalSchedulersup to dateSubmit 2Askit articleswithin amonth100% clientretentionwithin amonthNo casespendingactionfrom youAll DiscrepCaseswithin SLATwokudoswithin amonth7 WellnessCallswithin aweekAllOnboardingCases up todateNo misseddeadlineswithin amonthNo CreditRequestswithin amonth100%TrainingattendanceComplete 2extra LMSclasseswithin amonthNoEligibilityViolations

Client Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. All Operation Data Errors completed
  2. No feeds in PGR
  3. Renewal Certification complete
  4. No Service Firsts within a month
  5. No HRO errors or warnings
  6. No Flex errors in Real Time Recap
  7. 14 Wellness Calls within a week
  8. No pending Connection Trainings
  9. All PM within SLA
  10. No Escalations within a month
  11. No open Discrep Cases
  12. All Renewal Schedulers up to date
  13. Submit 2 Askit articles within a month
  14. 100% client retention within a month
  15. No cases pending action from you
  16. All Discrep Cases within SLA
  17. Two kudos within a month
  18. 7 Wellness Calls within a week
  19. All Onboarding Cases up to date
  20. No missed deadlines within a month
  21. No Credit Requests within a month
  22. 100% Training attendance
  23. Complete 2 extra LMS classes within a month
  24. No Eligibility Violations