100%TrainingattendanceComplete 2extra LMSclasseswithin amonthNo HROerrors orwarningsNo pendingConnectionTrainingsAll DiscrepCaseswithin SLANo CreditRequestswithin amonthNo Flexerrors inReal TimeRecapRenewalCertificationcompleteAll PMwithinSLAAllRenewalSchedulersup to date7 WellnessCallswithin aweek100% clientretentionwithin amonthTwokudoswithin amonth14WellnessCalls withina weekSubmit 2Askit articleswithin amonthNo ServiceFirstswithin amonthNo misseddeadlineswithin amonthAllOnboardingCases up todateNoEscalationswithin amonthNo casespendingactionfrom youNo openDiscrepCasesNofeedsin PGRNoEligibilityViolationsAllOperationData Errorscompleted100%TrainingattendanceComplete 2extra LMSclasseswithin amonthNo HROerrors orwarningsNo pendingConnectionTrainingsAll DiscrepCaseswithin SLANo CreditRequestswithin amonthNo Flexerrors inReal TimeRecapRenewalCertificationcompleteAll PMwithinSLAAllRenewalSchedulersup to date7 WellnessCallswithin aweek100% clientretentionwithin amonthTwokudoswithin amonth14WellnessCalls withina weekSubmit 2Askit articleswithin amonthNo ServiceFirstswithin amonthNo misseddeadlineswithin amonthAllOnboardingCases up todateNoEscalationswithin amonthNo casespendingactionfrom youNo openDiscrepCasesNofeedsin PGRNoEligibilityViolationsAllOperationData Errorscompleted

Client Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% Training attendance
  2. Complete 2 extra LMS classes within a month
  3. No HRO errors or warnings
  4. No pending Connection Trainings
  5. All Discrep Cases within SLA
  6. No Credit Requests within a month
  7. No Flex errors in Real Time Recap
  8. Renewal Certification complete
  9. All PM within SLA
  10. All Renewal Schedulers up to date
  11. 7 Wellness Calls within a week
  12. 100% client retention within a month
  13. Two kudos within a month
  14. 14 Wellness Calls within a week
  15. Submit 2 Askit articles within a month
  16. No Service Firsts within a month
  17. No missed deadlines within a month
  18. All Onboarding Cases up to date
  19. No Escalations within a month
  20. No cases pending action from you
  21. No open Discrep Cases
  22. No feeds in PGR
  23. No Eligibility Violations
  24. All Operation Data Errors completed