Complete 2extra LMSclasseswithin amonthNoEscalationswithin amonthNo misseddeadlineswithin amonthAll DiscrepCaseswithin SLA100% clientretentionwithin amonthAllOnboardingCases up todateNo pendingConnectionTrainingsNo Flexerrors inReal TimeRecapAll PMwithinSLAAllRenewalSchedulersup to dateNoEligibilityViolations7 WellnessCallswithin aweekNo CreditRequestswithin amonthAllOperationData ErrorscompletedNofeedsin PGRNo HROerrors orwarnings100%Trainingattendance14WellnessCalls withina weekSubmit 2Askit articleswithin amonthNo openDiscrepCasesTwokudoswithin amonthNo ServiceFirstswithin amonthNo casespendingactionfrom youRenewalCertificationcompleteComplete 2extra LMSclasseswithin amonthNoEscalationswithin amonthNo misseddeadlineswithin amonthAll DiscrepCaseswithin SLA100% clientretentionwithin amonthAllOnboardingCases up todateNo pendingConnectionTrainingsNo Flexerrors inReal TimeRecapAll PMwithinSLAAllRenewalSchedulersup to dateNoEligibilityViolations7 WellnessCallswithin aweekNo CreditRequestswithin amonthAllOperationData ErrorscompletedNofeedsin PGRNo HROerrors orwarnings100%Trainingattendance14WellnessCalls withina weekSubmit 2Askit articleswithin amonthNo openDiscrepCasesTwokudoswithin amonthNo ServiceFirstswithin amonthNo casespendingactionfrom youRenewalCertificationcomplete

Client Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete 2 extra LMS classes within a month
  2. No Escalations within a month
  3. No missed deadlines within a month
  4. All Discrep Cases within SLA
  5. 100% client retention within a month
  6. All Onboarding Cases up to date
  7. No pending Connection Trainings
  8. No Flex errors in Real Time Recap
  9. All PM within SLA
  10. All Renewal Schedulers up to date
  11. No Eligibility Violations
  12. 7 Wellness Calls within a week
  13. No Credit Requests within a month
  14. All Operation Data Errors completed
  15. No feeds in PGR
  16. No HRO errors or warnings
  17. 100% Training attendance
  18. 14 Wellness Calls within a week
  19. Submit 2 Askit articles within a month
  20. No open Discrep Cases
  21. Two kudos within a month
  22. No Service Firsts within a month
  23. No cases pending action from you
  24. Renewal Certification complete