100% Training attendance Complete 2 extra LMS classes within a month No HRO errors or warnings No pending Connection Trainings All Discrep Cases within SLA No Credit Requests within a month No Flex errors in Real Time Recap Renewal Certification complete All PM within SLA All Renewal Schedulers up to date 7 Wellness Calls within a week 100% client retention within a month Two kudos within a month 14 Wellness Calls within a week Submit 2 Askit articles within a month No Service Firsts within a month No missed deadlines within a month All Onboarding Cases up to date No Escalations within a month No cases pending action from you No open Discrep Cases No feeds in PGR No Eligibility Violations All Operation Data Errors completed 100% Training attendance Complete 2 extra LMS classes within a month No HRO errors or warnings No pending Connection Trainings All Discrep Cases within SLA No Credit Requests within a month No Flex errors in Real Time Recap Renewal Certification complete All PM within SLA All Renewal Schedulers up to date 7 Wellness Calls within a week 100% client retention within a month Two kudos within a month 14 Wellness Calls within a week Submit 2 Askit articles within a month No Service Firsts within a month No missed deadlines within a month All Onboarding Cases up to date No Escalations within a month No cases pending action from you No open Discrep Cases No feeds in PGR No Eligibility Violations All Operation Data Errors completed
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
100% Training attendance
Complete 2 extra LMS classes within a month
No HRO errors or warnings
No pending Connection Trainings
All Discrep Cases within SLA
No Credit Requests within a month
No Flex errors in Real Time Recap
Renewal Certification complete
All PM within SLA
All Renewal Schedulers up to date
7 Wellness Calls within a week
100% client retention within a month
Two kudos within a month
14 Wellness Calls within a week
Submit 2 Askit articles within a month
No Service Firsts within a month
No missed deadlines within a month
All Onboarding Cases up to date
No Escalations within a month
No cases pending action from you
No open Discrep Cases
No feeds in PGR
No Eligibility Violations
All Operation Data Errors completed