Submit 2Askit articleswithin amonthTwokudoswithin amonthNo ServiceFirstswithin amonthNo casespendingactionfrom youNo HROerrors orwarningsAllOperationData ErrorscompletedNofeedsin PGR14WellnessCalls withina weekAllRenewalSchedulersup to dateNo Flexerrors inReal TimeRecapNo misseddeadlineswithin amonthRenewalCertificationcomplete7 WellnessCallswithin aweekNo pendingConnectionTrainings100% clientretentionwithin amonthNoEligibilityViolationsNo openDiscrepCasesComplete 2extra LMSclasseswithin amonthNoEscalationswithin amonth100%TrainingattendanceAll DiscrepCaseswithin SLAAllOnboardingCases up todateNo CreditRequestswithin amonthAll PMwithinSLASubmit 2Askit articleswithin amonthTwokudoswithin amonthNo ServiceFirstswithin amonthNo casespendingactionfrom youNo HROerrors orwarningsAllOperationData ErrorscompletedNofeedsin PGR14WellnessCalls withina weekAllRenewalSchedulersup to dateNo Flexerrors inReal TimeRecapNo misseddeadlineswithin amonthRenewalCertificationcomplete7 WellnessCallswithin aweekNo pendingConnectionTrainings100% clientretentionwithin amonthNoEligibilityViolationsNo openDiscrepCasesComplete 2extra LMSclasseswithin amonthNoEscalationswithin amonth100%TrainingattendanceAll DiscrepCaseswithin SLAAllOnboardingCases up todateNo CreditRequestswithin amonthAll PMwithinSLA

Client Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Submit 2 Askit articles within a month
  2. Two kudos within a month
  3. No Service Firsts within a month
  4. No cases pending action from you
  5. No HRO errors or warnings
  6. All Operation Data Errors completed
  7. No feeds in PGR
  8. 14 Wellness Calls within a week
  9. All Renewal Schedulers up to date
  10. No Flex errors in Real Time Recap
  11. No missed deadlines within a month
  12. Renewal Certification complete
  13. 7 Wellness Calls within a week
  14. No pending Connection Trainings
  15. 100% client retention within a month
  16. No Eligibility Violations
  17. No open Discrep Cases
  18. Complete 2 extra LMS classes within a month
  19. No Escalations within a month
  20. 100% Training attendance
  21. All Discrep Cases within SLA
  22. All Onboarding Cases up to date
  23. No Credit Requests within a month
  24. All PM within SLA