All DiscrepCaseswithin SLANo Flexerrors inReal TimeRecap14WellnessCalls withina weekNo ServiceFirstswithin amonthAllOperationData Errorscompleted7 WellnessCallswithin aweekNo pendingConnectionTrainings100% clientretentionwithin amonthComplete 2extra LMSclasseswithin amonthNo CreditRequestswithin amonthAllOnboardingCases up todateTwokudoswithin amonthRenewalCertificationcompleteSubmit 2Askit articleswithin amonthNo openDiscrepCasesNo misseddeadlineswithin amonthAll PMwithinSLA100%TrainingattendanceNoEligibilityViolationsNo casespendingactionfrom youAllRenewalSchedulersup to dateNoEscalationswithin amonthNofeedsin PGRNo HROerrors orwarningsAll DiscrepCaseswithin SLANo Flexerrors inReal TimeRecap14WellnessCalls withina weekNo ServiceFirstswithin amonthAllOperationData Errorscompleted7 WellnessCallswithin aweekNo pendingConnectionTrainings100% clientretentionwithin amonthComplete 2extra LMSclasseswithin amonthNo CreditRequestswithin amonthAllOnboardingCases up todateTwokudoswithin amonthRenewalCertificationcompleteSubmit 2Askit articleswithin amonthNo openDiscrepCasesNo misseddeadlineswithin amonthAll PMwithinSLA100%TrainingattendanceNoEligibilityViolationsNo casespendingactionfrom youAllRenewalSchedulersup to dateNoEscalationswithin amonthNofeedsin PGRNo HROerrors orwarnings

Client Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. All Discrep Cases within SLA
  2. No Flex errors in Real Time Recap
  3. 14 Wellness Calls within a week
  4. No Service Firsts within a month
  5. All Operation Data Errors completed
  6. 7 Wellness Calls within a week
  7. No pending Connection Trainings
  8. 100% client retention within a month
  9. Complete 2 extra LMS classes within a month
  10. No Credit Requests within a month
  11. All Onboarding Cases up to date
  12. Two kudos within a month
  13. Renewal Certification complete
  14. Submit 2 Askit articles within a month
  15. No open Discrep Cases
  16. No missed deadlines within a month
  17. All PM within SLA
  18. 100% Training attendance
  19. No Eligibility Violations
  20. No cases pending action from you
  21. All Renewal Schedulers up to date
  22. No Escalations within a month
  23. No feeds in PGR
  24. No HRO errors or warnings