NoEscalationswithin amonth100%TrainingattendanceAll DiscrepCaseswithin SLAAllRenewalSchedulersup to dateNo openDiscrepCasesAll PMwithinSLANoEligibilityViolationsNo pendingConnectionTrainingsNo ServiceFirstswithin amonthNo HROerrors orwarningsNo Flexerrors inReal TimeRecapComplete 2extra LMSclasseswithin amonthNo CreditRequestswithin amonthRenewalCertificationcomplete14WellnessCalls withina weekNo misseddeadlineswithin amonth7 WellnessCallswithin aweekAllOnboardingCases up todateAllOperationData ErrorscompletedSubmit 2Askit articleswithin amonthNofeedsin PGR100% clientretentionwithin amonthNo casespendingactionfrom youTwokudoswithin amonthNoEscalationswithin amonth100%TrainingattendanceAll DiscrepCaseswithin SLAAllRenewalSchedulersup to dateNo openDiscrepCasesAll PMwithinSLANoEligibilityViolationsNo pendingConnectionTrainingsNo ServiceFirstswithin amonthNo HROerrors orwarningsNo Flexerrors inReal TimeRecapComplete 2extra LMSclasseswithin amonthNo CreditRequestswithin amonthRenewalCertificationcomplete14WellnessCalls withina weekNo misseddeadlineswithin amonth7 WellnessCallswithin aweekAllOnboardingCases up todateAllOperationData ErrorscompletedSubmit 2Askit articleswithin amonthNofeedsin PGR100% clientretentionwithin amonthNo casespendingactionfrom youTwokudoswithin amonth

Client Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Escalations within a month
  2. 100% Training attendance
  3. All Discrep Cases within SLA
  4. All Renewal Schedulers up to date
  5. No open Discrep Cases
  6. All PM within SLA
  7. No Eligibility Violations
  8. No pending Connection Trainings
  9. No Service Firsts within a month
  10. No HRO errors or warnings
  11. No Flex errors in Real Time Recap
  12. Complete 2 extra LMS classes within a month
  13. No Credit Requests within a month
  14. Renewal Certification complete
  15. 14 Wellness Calls within a week
  16. No missed deadlines within a month
  17. 7 Wellness Calls within a week
  18. All Onboarding Cases up to date
  19. All Operation Data Errors completed
  20. Submit 2 Askit articles within a month
  21. No feeds in PGR
  22. 100% client retention within a month
  23. No cases pending action from you
  24. Two kudos within a month