Go toOffersSaveTimeGEMRecommendationWindowGEMLevel 1You'redoing itwrong!ReduceEffortWhat'saGEM?Leadwith theNeedPlatinumRuleGEMingtheMemberGEM LegacyRecommnedationGEMMomentsSaveMoneyGEMBasicsNavyFederalStrategicGoalsGEMLevel 2GEMLevel 3Metrics/StatsA&BHow doI getcredit?ContactCenterPromiseRecommendationSheetsProactiveServiceGEMLegacyGo toOffersSaveTimeGEMRecommendationWindowGEMLevel 1You'redoing itwrong!ReduceEffortWhat'saGEM?Leadwith theNeedPlatinumRuleGEMingtheMemberGEM LegacyRecommnedationGEMMomentsSaveMoneyGEMBasicsNavyFederalStrategicGoalsGEMLevel 2GEMLevel 3Metrics/StatsA&BHow doI getcredit?ContactCenterPromiseRecommendationSheetsProactiveServiceGEMLegacy

What you think you know vs. What you know - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Go to Offers
  2. Save Time
  3. GEM Recommendation Window
  4. GEM Level 1
  5. You're doing it wrong!
  6. Reduce Effort
  7. What's a GEM?
  8. Lead with the Need
  9. Platinum Rule
  10. GEMing the Member
  11. GEM Legacy Recommnedation
  12. GEM Moments
  13. Save Money
  14. GEM Basics
  15. Navy Federal Strategic Goals
  16. GEM Level 2
  17. GEM Level 3
  18. Metrics/ Stats
  19. A&B
  20. How do I get credit?
  21. Contact Center Promise
  22. Recommendation Sheets
  23. Proactive Service
  24. GEM Legacy