OfferedPTO/Onlineaccess to 10customersAll dayattendanceCompleted100% ofPCSDocumentPromiseto Paycorrectly"Welcomeback, we'reglad we cancontinue toservice you!""How canwe makethis rightfor you?"FREE:)Provided 7customerswith contactnumbersCleandesk forauditMade anangrycustomer,happy.Meet AHTgoal forthe dayReceivedgoodfeedbackfromcustomerAfter callwork isbelow20:00Spokewith aMaryVerified 5mailingaddresscorrectlyCompleted astop andreissue onescrowcheckOfferedPTO/Onlineaccess to 10customersAll dayattendanceCompleted100% ofPCSDocumentPromiseto Paycorrectly"Welcomeback, we'reglad we cancontinue toservice you!""How canwe makethis rightfor you?"FREE:)Provided 7customerswith contactnumbersCleandesk forauditMade anangrycustomer,happy.Meet AHTgoal forthe dayReceivedgoodfeedbackfromcustomerAfter callwork isbelow20:00Spokewith aMaryVerified 5mailingaddresscorrectlyCompleted astop andreissue onescrowcheck

Daily Goals - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offered PTO/Online access to 10 customers
  2. All day attendance
  3. Completed 100% of PCS
  4. Document Promise to Pay correctly
  5. "Welcome back, we're glad we can continue to service you!"
  6. "How can we make this right for you?"
  7. FREE :)
  8. Provided 7 customers with contact numbers
  9. Clean desk for audit
  10. Made an angry customer, happy.
  11. Meet AHT goal for the day
  12. Received good feedback from customer
  13. After call work is below 20:00
  14. Spoke with a Mary
  15. Verified 5 mailing address correctly
  16. Completed a stop and reissue on escrow check