"How canwe makethis rightfor you?"All dayattendanceVerified 5mailingaddresscorrectlyMeet AHTgoal forthe dayCompleted astop andreissue onescrowcheckCompleted100% ofPCSSpokewith aMaryReceivedgoodfeedbackfromcustomerProvided 7customerswith contactnumbersAfter callwork isbelow20:00Made anangrycustomer,happy.DocumentPromiseto PaycorrectlyFREE:)"Welcomeback, we'reglad we cancontinue toservice you!"OfferedPTO/Onlineaccess to 10customersCleandesk foraudit"How canwe makethis rightfor you?"All dayattendanceVerified 5mailingaddresscorrectlyMeet AHTgoal forthe dayCompleted astop andreissue onescrowcheckCompleted100% ofPCSSpokewith aMaryReceivedgoodfeedbackfromcustomerProvided 7customerswith contactnumbersAfter callwork isbelow20:00Made anangrycustomer,happy.DocumentPromiseto PaycorrectlyFREE:)"Welcomeback, we'reglad we cancontinue toservice you!"OfferedPTO/Onlineaccess to 10customersCleandesk foraudit

Daily Goals - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "How can we make this right for you?"
  2. All day attendance
  3. Verified 5 mailing address correctly
  4. Meet AHT goal for the day
  5. Completed a stop and reissue on escrow check
  6. Completed 100% of PCS
  7. Spoke with a Mary
  8. Received good feedback from customer
  9. Provided 7 customers with contact numbers
  10. After call work is below 20:00
  11. Made an angry customer, happy.
  12. Document Promise to Pay correctly
  13. FREE :)
  14. "Welcome back, we're glad we can continue to service you!"
  15. Offered PTO/Online access to 10 customers
  16. Clean desk for audit