Made anangrycustomer,happy.Cleandesk forauditOfferedPTO/Onlineaccess to 10customers"How canwe makethis rightfor you?"All dayattendanceMeet AHTgoal forthe dayAfter callwork isbelow20:00DocumentPromiseto Paycorrectly"Welcomeback, we'reglad we cancontinue toservice you!"FREE:)Spokewith aMaryVerified 5mailingaddresscorrectlyReceivedgoodfeedbackfromcustomerCompleted astop andreissue onescrowcheckProvided 7customerswith contactnumbersCompleted100% ofPCSMade anangrycustomer,happy.Cleandesk forauditOfferedPTO/Onlineaccess to 10customers"How canwe makethis rightfor you?"All dayattendanceMeet AHTgoal forthe dayAfter callwork isbelow20:00DocumentPromiseto Paycorrectly"Welcomeback, we'reglad we cancontinue toservice you!"FREE:)Spokewith aMaryVerified 5mailingaddresscorrectlyReceivedgoodfeedbackfromcustomerCompleted astop andreissue onescrowcheckProvided 7customerswith contactnumbersCompleted100% ofPCS

Daily Goals - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made an angry customer, happy.
  2. Clean desk for audit
  3. Offered PTO/Online access to 10 customers
  4. "How can we make this right for you?"
  5. All day attendance
  6. Meet AHT goal for the day
  7. After call work is below 20:00
  8. Document Promise to Pay correctly
  9. "Welcome back, we're glad we can continue to service you!"
  10. FREE :)
  11. Spoke with a Mary
  12. Verified 5 mailing address correctly
  13. Received good feedback from customer
  14. Completed a stop and reissue on escrow check
  15. Provided 7 customers with contact numbers
  16. Completed 100% of PCS