ReceivedgoodfeedbackfromcustomerAfter callwork isbelow20:00Provided 7customerswith contactnumbers"Welcomeback, we'reglad we cancontinue toservice you!"DocumentPromiseto PaycorrectlyMeet AHTgoal forthe day"How canwe makethis rightfor you?"All dayattendanceSpokewith aMaryCleandesk forauditOfferedPTO/Onlineaccess to 10customersCompleted100% ofPCSCompleted astop andreissue onescrowcheckFREE:)Made anangrycustomer,happy.Verified 5mailingaddresscorrectlyReceivedgoodfeedbackfromcustomerAfter callwork isbelow20:00Provided 7customerswith contactnumbers"Welcomeback, we'reglad we cancontinue toservice you!"DocumentPromiseto PaycorrectlyMeet AHTgoal forthe day"How canwe makethis rightfor you?"All dayattendanceSpokewith aMaryCleandesk forauditOfferedPTO/Onlineaccess to 10customersCompleted100% ofPCSCompleted astop andreissue onescrowcheckFREE:)Made anangrycustomer,happy.Verified 5mailingaddresscorrectly

Daily Goals - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received good feedback from customer
  2. After call work is below 20:00
  3. Provided 7 customers with contact numbers
  4. "Welcome back, we're glad we can continue to service you!"
  5. Document Promise to Pay correctly
  6. Meet AHT goal for the day
  7. "How can we make this right for you?"
  8. All day attendance
  9. Spoke with a Mary
  10. Clean desk for audit
  11. Offered PTO/Online access to 10 customers
  12. Completed 100% of PCS
  13. Completed a stop and reissue on escrow check
  14. FREE :)
  15. Made an angry customer, happy.
  16. Verified 5 mailing address correctly