FREE:)Provided 7customerswith contactnumbersCompleted100% ofPCS"How canwe makethis rightfor you?""Welcomeback, we'reglad we cancontinue toservice you!"OfferedPTO/Onlineaccess to 10customersVerified 5mailingaddresscorrectlyMade anangrycustomer,happy.Meet AHTgoal forthe dayCompleted astop andreissue onescrowcheckDocumentPromiseto PaycorrectlyAfter callwork isbelow20:00ReceivedgoodfeedbackfromcustomerSpokewith aMaryCleandesk forauditAll dayattendanceFREE:)Provided 7customerswith contactnumbersCompleted100% ofPCS"How canwe makethis rightfor you?""Welcomeback, we'reglad we cancontinue toservice you!"OfferedPTO/Onlineaccess to 10customersVerified 5mailingaddresscorrectlyMade anangrycustomer,happy.Meet AHTgoal forthe dayCompleted astop andreissue onescrowcheckDocumentPromiseto PaycorrectlyAfter callwork isbelow20:00ReceivedgoodfeedbackfromcustomerSpokewith aMaryCleandesk forauditAll dayattendance

Daily Goals - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. FREE :)
  2. Provided 7 customers with contact numbers
  3. Completed 100% of PCS
  4. "How can we make this right for you?"
  5. "Welcome back, we're glad we can continue to service you!"
  6. Offered PTO/Online access to 10 customers
  7. Verified 5 mailing address correctly
  8. Made an angry customer, happy.
  9. Meet AHT goal for the day
  10. Completed a stop and reissue on escrow check
  11. Document Promise to Pay correctly
  12. After call work is below 20:00
  13. Received good feedback from customer
  14. Spoke with a Mary
  15. Clean desk for audit
  16. All day attendance