After callwork isbelow20:00All dayattendanceCleandesk forauditMade anangrycustomer,happy.Completed astop andreissue onescrowcheckFREE:)Meet AHTgoal forthe dayDocumentPromiseto PaycorrectlyOfferedPTO/Onlineaccess to 10customers"How canwe makethis rightfor you?"Completed100% ofPCSSpokewith aMaryProvided 7customerswith contactnumbersReceivedgoodfeedbackfromcustomer"Welcomeback, we'reglad we cancontinue toservice you!"Verified 5mailingaddresscorrectlyAfter callwork isbelow20:00All dayattendanceCleandesk forauditMade anangrycustomer,happy.Completed astop andreissue onescrowcheckFREE:)Meet AHTgoal forthe dayDocumentPromiseto PaycorrectlyOfferedPTO/Onlineaccess to 10customers"How canwe makethis rightfor you?"Completed100% ofPCSSpokewith aMaryProvided 7customerswith contactnumbersReceivedgoodfeedbackfromcustomer"Welcomeback, we'reglad we cancontinue toservice you!"Verified 5mailingaddresscorrectly

Daily Goals - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. After call work is below 20:00
  2. All day attendance
  3. Clean desk for audit
  4. Made an angry customer, happy.
  5. Completed a stop and reissue on escrow check
  6. FREE :)
  7. Meet AHT goal for the day
  8. Document Promise to Pay correctly
  9. Offered PTO/Online access to 10 customers
  10. "How can we make this right for you?"
  11. Completed 100% of PCS
  12. Spoke with a Mary
  13. Provided 7 customers with contact numbers
  14. Received good feedback from customer
  15. "Welcome back, we're glad we can continue to service you!"
  16. Verified 5 mailing address correctly