Receivedgoodfeedbackfromcustomer"How canwe makethis rightfor you?"Provided 7customerswith contactnumbersVerified 5mailingaddresscorrectlyCleandesk forauditFREE:)Meet AHTgoal forthe dayDocumentPromiseto PaycorrectlyMade anangrycustomer,happy.Spokewith aMaryAfter callwork isbelow20:00OfferedPTO/Onlineaccess to 10customersCompleted astop andreissue onescrowcheckCompleted100% ofPCS"Welcomeback, we'reglad we cancontinue toservice you!"All dayattendanceReceivedgoodfeedbackfromcustomer"How canwe makethis rightfor you?"Provided 7customerswith contactnumbersVerified 5mailingaddresscorrectlyCleandesk forauditFREE:)Meet AHTgoal forthe dayDocumentPromiseto PaycorrectlyMade anangrycustomer,happy.Spokewith aMaryAfter callwork isbelow20:00OfferedPTO/Onlineaccess to 10customersCompleted astop andreissue onescrowcheckCompleted100% ofPCS"Welcomeback, we'reglad we cancontinue toservice you!"All dayattendance

Daily Goals - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received good feedback from customer
  2. "How can we make this right for you?"
  3. Provided 7 customers with contact numbers
  4. Verified 5 mailing address correctly
  5. Clean desk for audit
  6. FREE :)
  7. Meet AHT goal for the day
  8. Document Promise to Pay correctly
  9. Made an angry customer, happy.
  10. Spoke with a Mary
  11. After call work is below 20:00
  12. Offered PTO/Online access to 10 customers
  13. Completed a stop and reissue on escrow check
  14. Completed 100% of PCS
  15. "Welcome back, we're glad we can continue to service you!"
  16. All day attendance