Cleandesk forauditReceivedgoodfeedbackfromcustomer"How canwe makethis rightfor you?"DocumentPromiseto PaycorrectlyAfter callwork isbelow20:00Completed100% ofPCSOfferedPTO/Onlineaccess to 10customersFREE:)Provided 7customerswith contactnumbersSpokewith aMaryAll dayattendance"Welcomeback, we'reglad we cancontinue toservice you!"Meet AHTgoal forthe dayVerified 5mailingaddresscorrectlyMade anangrycustomer,happy.Completed astop andreissue onescrowcheckCleandesk forauditReceivedgoodfeedbackfromcustomer"How canwe makethis rightfor you?"DocumentPromiseto PaycorrectlyAfter callwork isbelow20:00Completed100% ofPCSOfferedPTO/Onlineaccess to 10customersFREE:)Provided 7customerswith contactnumbersSpokewith aMaryAll dayattendance"Welcomeback, we'reglad we cancontinue toservice you!"Meet AHTgoal forthe dayVerified 5mailingaddresscorrectlyMade anangrycustomer,happy.Completed astop andreissue onescrowcheck

Daily Goals - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Clean desk for audit
  2. Received good feedback from customer
  3. "How can we make this right for you?"
  4. Document Promise to Pay correctly
  5. After call work is below 20:00
  6. Completed 100% of PCS
  7. Offered PTO/Online access to 10 customers
  8. FREE :)
  9. Provided 7 customers with contact numbers
  10. Spoke with a Mary
  11. All day attendance
  12. "Welcome back, we're glad we can continue to service you!"
  13. Meet AHT goal for the day
  14. Verified 5 mailing address correctly
  15. Made an angry customer, happy.
  16. Completed a stop and reissue on escrow check