Received3star/100Offered 25% ofProducts/ServicesContactnumbers wereprovided withevery transferReceived4star/100PCS isabove4.5AAO hasstayed oris under95.00Repeatsare at13% orbelowCleandesk foraudit"Thank youfor briningthis to ourattention"Providedassistance toanother teammemberduring a callReceived4star/100Received4star/100Completed% ofwelcomecallsReceived3star/100Did not receivea deductionwhileprocessing aOne TimePayment"How canwe improveour servicefor you?"Correctlyverified allmailingaddressesServicingSolutionsat 7.0 oraboveWent Aboveand Beyondfor 5customers100%attendancePTScompleted/timecardcompleted weeklyAHT Goalwas metfor themonthPOP%stayed ator is above80%Did not receivea deductionwhiledocumenting aPromise to PayReceived3star/100Offered 25% ofProducts/ServicesContactnumbers wereprovided withevery transferReceived4star/100PCS isabove4.5AAO hasstayed oris under95.00Repeatsare at13% orbelowCleandesk foraudit"Thank youfor briningthis to ourattention"Providedassistance toanother teammemberduring a callReceived4star/100Received4star/100Completed% ofwelcomecallsReceived3star/100Did not receivea deductionwhileprocessing aOne TimePayment"How canwe improveour servicefor you?"Correctlyverified allmailingaddressesServicingSolutionsat 7.0 oraboveWent Aboveand Beyondfor 5customers100%attendancePTScompleted/timecardcompleted weeklyAHT Goalwas metfor themonthPOP%stayed ator is above80%Did not receivea deductionwhiledocumenting aPromise to Pay

Monthly Goals for May - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received 3star/100
  2. Offered 25% of Products/Services
  3. Contact numbers were provided with every transfer
  4. Received 4 star/100
  5. PCS is above 4.5
  6. AAO has stayed or is under 95.00
  7. Repeats are at 13% or below
  8. Clean desk for audit
  9. "Thank you for brining this to our attention"
  10. Provided assistance to another team member during a call
  11. Received 4star/100
  12. Received 4star/100
  13. Completed % of welcome calls
  14. Received 3star/100
  15. Did not receive a deduction while processing a One Time Payment
  16. "How can we improve our service for you?"
  17. Correctly verified all mailing addresses
  18. Servicing Solutions at 7.0 or above
  19. Went Above and Beyond for 5 customers
  20. 100% attendance
  21. PTS completed/timecard completed weekly
  22. AHT Goal was met for the month
  23. POP% stayed at or is above 80%
  24. Did not receive a deduction while documenting a Promise to Pay