Correctlyverified allmailingaddressesReceived3star/100Received4star/100"How canwe improveour servicefor you?"Completed% ofwelcomecallsWent Aboveand Beyondfor 5customers"Thank youfor briningthis to ourattention"Cleandesk forauditPCS isabove4.5100%attendanceDid not receivea deductionwhiledocumenting aPromise to PayDid not receivea deductionwhileprocessing aOne TimePaymentReceived4star/100Providedassistance toanother teammemberduring a callAAO hasstayed oris under95.00Contactnumbers wereprovided withevery transferReceived4star/100AHT Goalwas metfor themonthServicingSolutionsat 7.0 oraboveRepeatsare at13% orbelowOffered 25% ofProducts/ServicesPTScompleted/timecardcompleted weeklyReceived3star/100POP%stayed ator is above80%Correctlyverified allmailingaddressesReceived3star/100Received4star/100"How canwe improveour servicefor you?"Completed% ofwelcomecallsWent Aboveand Beyondfor 5customers"Thank youfor briningthis to ourattention"Cleandesk forauditPCS isabove4.5100%attendanceDid not receivea deductionwhiledocumenting aPromise to PayDid not receivea deductionwhileprocessing aOne TimePaymentReceived4star/100Providedassistance toanother teammemberduring a callAAO hasstayed oris under95.00Contactnumbers wereprovided withevery transferReceived4star/100AHT Goalwas metfor themonthServicingSolutionsat 7.0 oraboveRepeatsare at13% orbelowOffered 25% ofProducts/ServicesPTScompleted/timecardcompleted weeklyReceived3star/100POP%stayed ator is above80%

Monthly Goals for May - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Correctly verified all mailing addresses
  2. Received 3star/100
  3. Received 4star/100
  4. "How can we improve our service for you?"
  5. Completed % of welcome calls
  6. Went Above and Beyond for 5 customers
  7. "Thank you for brining this to our attention"
  8. Clean desk for audit
  9. PCS is above 4.5
  10. 100% attendance
  11. Did not receive a deduction while documenting a Promise to Pay
  12. Did not receive a deduction while processing a One Time Payment
  13. Received 4star/100
  14. Provided assistance to another team member during a call
  15. AAO has stayed or is under 95.00
  16. Contact numbers were provided with every transfer
  17. Received 4 star/100
  18. AHT Goal was met for the month
  19. Servicing Solutions at 7.0 or above
  20. Repeats are at 13% or below
  21. Offered 25% of Products/Services
  22. PTS completed/timecard completed weekly
  23. Received 3star/100
  24. POP% stayed at or is above 80%