AAO hasstayed oris under95.00PTScompleted/timecardcompleted weeklyProvidedassistance toanother teammemberduring a callServicingSolutionsat 7.0 oraboveReceived3star/100100%attendanceDid not receivea deductionwhileprocessing aOne TimePaymentOffered 25% ofProducts/ServicesWent Aboveand Beyondfor 5customersPCS isabove4.5Received3star/100AHT Goalwas metfor themonthReceived4star/100Received4star/100Contactnumbers wereprovided withevery transferRepeatsare at13% orbelowDid not receivea deductionwhiledocumenting aPromise to PayCorrectlyverified allmailingaddressesReceived4star/100"How canwe improveour servicefor you?"Completed% ofwelcomecallsCleandesk forauditPOP%stayed ator is above80%"Thank youfor briningthis to ourattention"AAO hasstayed oris under95.00PTScompleted/timecardcompleted weeklyProvidedassistance toanother teammemberduring a callServicingSolutionsat 7.0 oraboveReceived3star/100100%attendanceDid not receivea deductionwhileprocessing aOne TimePaymentOffered 25% ofProducts/ServicesWent Aboveand Beyondfor 5customersPCS isabove4.5Received3star/100AHT Goalwas metfor themonthReceived4star/100Received4star/100Contactnumbers wereprovided withevery transferRepeatsare at13% orbelowDid not receivea deductionwhiledocumenting aPromise to PayCorrectlyverified allmailingaddressesReceived4star/100"How canwe improveour servicefor you?"Completed% ofwelcomecallsCleandesk forauditPOP%stayed ator is above80%"Thank youfor briningthis to ourattention"

Monthly Goals for May - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AAO has stayed or is under 95.00
  2. PTS completed/timecard completed weekly
  3. Provided assistance to another team member during a call
  4. Servicing Solutions at 7.0 or above
  5. Received 3star/100
  6. 100% attendance
  7. Did not receive a deduction while processing a One Time Payment
  8. Offered 25% of Products/Services
  9. Went Above and Beyond for 5 customers
  10. PCS is above 4.5
  11. Received 3star/100
  12. AHT Goal was met for the month
  13. Received 4 star/100
  14. Received 4star/100
  15. Contact numbers were provided with every transfer
  16. Repeats are at 13% or below
  17. Did not receive a deduction while documenting a Promise to Pay
  18. Correctly verified all mailing addresses
  19. Received 4star/100
  20. "How can we improve our service for you?"
  21. Completed % of welcome calls
  22. Clean desk for audit
  23. POP% stayed at or is above 80%
  24. "Thank you for brining this to our attention"