AAO hasstayed oris under95.00PCS isabove4.5100%attendance"Thank youfor briningthis to ourattention"Received3star/100Received4star/100"How canwe improveour servicefor you?"Received3star/100Cleandesk forauditPTScompleted/timecardcompleted weeklyDid not receivea deductionwhileprocessing aOne TimePaymentRepeatsare at13% orbelowProvidedassistance toanother teammemberduring a callCorrectlyverified allmailingaddressesContactnumbers wereprovided withevery transferPOP%stayed ator is above80%Went Aboveand Beyondfor 5customersCompleted% ofwelcomecallsReceived4star/100Received4star/100Did not receivea deductionwhiledocumenting aPromise to PayAHT Goalwas metfor themonthOffered 25% ofProducts/ServicesServicingSolutionsat 7.0 oraboveAAO hasstayed oris under95.00PCS isabove4.5100%attendance"Thank youfor briningthis to ourattention"Received3star/100Received4star/100"How canwe improveour servicefor you?"Received3star/100Cleandesk forauditPTScompleted/timecardcompleted weeklyDid not receivea deductionwhileprocessing aOne TimePaymentRepeatsare at13% orbelowProvidedassistance toanother teammemberduring a callCorrectlyverified allmailingaddressesContactnumbers wereprovided withevery transferPOP%stayed ator is above80%Went Aboveand Beyondfor 5customersCompleted% ofwelcomecallsReceived4star/100Received4star/100Did not receivea deductionwhiledocumenting aPromise to PayAHT Goalwas metfor themonthOffered 25% ofProducts/ServicesServicingSolutionsat 7.0 orabove

Monthly Goals for May - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AAO has stayed or is under 95.00
  2. PCS is above 4.5
  3. 100% attendance
  4. "Thank you for brining this to our attention"
  5. Received 3star/100
  6. Received 4 star/100
  7. "How can we improve our service for you?"
  8. Received 3star/100
  9. Clean desk for audit
  10. PTS completed/timecard completed weekly
  11. Did not receive a deduction while processing a One Time Payment
  12. Repeats are at 13% or below
  13. Provided assistance to another team member during a call
  14. Correctly verified all mailing addresses
  15. Contact numbers were provided with every transfer
  16. POP% stayed at or is above 80%
  17. Went Above and Beyond for 5 customers
  18. Completed % of welcome calls
  19. Received 4star/100
  20. Received 4star/100
  21. Did not receive a deduction while documenting a Promise to Pay
  22. AHT Goal was met for the month
  23. Offered 25% of Products/Services
  24. Servicing Solutions at 7.0 or above