Received4star/100AAO hasstayed oris under95.00Repeatsare at13% orbelowProvidedassistance toanother teammemberduring a callReceived3star/100Cleandesk forauditReceived4star/100Completed% ofwelcomecallsReceived4star/100Offered 25% ofProducts/ServicesReceived3star/100Went Aboveand Beyondfor 5customersPTScompleted/timecardcompleted weeklyPCS isabove4.5100%attendanceCorrectlyverified allmailingaddresses"How canwe improveour servicefor you?"AHT Goalwas metfor themonthPOP%stayed ator is above80%ServicingSolutionsat 7.0 oraboveContactnumbers wereprovided withevery transferDid not receivea deductionwhileprocessing aOne TimePaymentDid not receivea deductionwhiledocumenting aPromise to Pay"Thank youfor briningthis to ourattention"Received4star/100AAO hasstayed oris under95.00Repeatsare at13% orbelowProvidedassistance toanother teammemberduring a callReceived3star/100Cleandesk forauditReceived4star/100Completed% ofwelcomecallsReceived4star/100Offered 25% ofProducts/ServicesReceived3star/100Went Aboveand Beyondfor 5customersPTScompleted/timecardcompleted weeklyPCS isabove4.5100%attendanceCorrectlyverified allmailingaddresses"How canwe improveour servicefor you?"AHT Goalwas metfor themonthPOP%stayed ator is above80%ServicingSolutionsat 7.0 oraboveContactnumbers wereprovided withevery transferDid not receivea deductionwhileprocessing aOne TimePaymentDid not receivea deductionwhiledocumenting aPromise to Pay"Thank youfor briningthis to ourattention"

Monthly Goals for May - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received 4star/100
  2. AAO has stayed or is under 95.00
  3. Repeats are at 13% or below
  4. Provided assistance to another team member during a call
  5. Received 3star/100
  6. Clean desk for audit
  7. Received 4 star/100
  8. Completed % of welcome calls
  9. Received 4star/100
  10. Offered 25% of Products/Services
  11. Received 3star/100
  12. Went Above and Beyond for 5 customers
  13. PTS completed/timecard completed weekly
  14. PCS is above 4.5
  15. 100% attendance
  16. Correctly verified all mailing addresses
  17. "How can we improve our service for you?"
  18. AHT Goal was met for the month
  19. POP% stayed at or is above 80%
  20. Servicing Solutions at 7.0 or above
  21. Contact numbers were provided with every transfer
  22. Did not receive a deduction while processing a One Time Payment
  23. Did not receive a deduction while documenting a Promise to Pay
  24. "Thank you for brining this to our attention"