100%attendanceDid not receivea deductionwhiledocumenting aPromise to PayCompleted% ofwelcomecallsRepeatsare at13% orbelowReceived4star/100Cleandesk forauditReceived4star/100AHT Goalwas metfor themonthProvidedassistance toanother teammemberduring a call"Thank youfor briningthis to ourattention"PCS isabove4.5"How canwe improveour servicefor you?"ServicingSolutionsat 7.0 orabovePOP%stayed ator is above80%Received3star/100Went Aboveand Beyondfor 5customersReceived3star/100Offered 25% ofProducts/ServicesDid not receivea deductionwhileprocessing aOne TimePaymentAAO hasstayed oris under95.00PTScompleted/timecardcompleted weeklyCorrectlyverified allmailingaddressesReceived4star/100Contactnumbers wereprovided withevery transfer100%attendanceDid not receivea deductionwhiledocumenting aPromise to PayCompleted% ofwelcomecallsRepeatsare at13% orbelowReceived4star/100Cleandesk forauditReceived4star/100AHT Goalwas metfor themonthProvidedassistance toanother teammemberduring a call"Thank youfor briningthis to ourattention"PCS isabove4.5"How canwe improveour servicefor you?"ServicingSolutionsat 7.0 orabovePOP%stayed ator is above80%Received3star/100Went Aboveand Beyondfor 5customersReceived3star/100Offered 25% ofProducts/ServicesDid not receivea deductionwhileprocessing aOne TimePaymentAAO hasstayed oris under95.00PTScompleted/timecardcompleted weeklyCorrectlyverified allmailingaddressesReceived4star/100Contactnumbers wereprovided withevery transfer

Monthly Goals for May - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. 100% attendance
  2. Did not receive a deduction while documenting a Promise to Pay
  3. Completed % of welcome calls
  4. Repeats are at 13% or below
  5. Received 4star/100
  6. Clean desk for audit
  7. Received 4star/100
  8. AHT Goal was met for the month
  9. Provided assistance to another team member during a call
  10. "Thank you for brining this to our attention"
  11. PCS is above 4.5
  12. "How can we improve our service for you?"
  13. Servicing Solutions at 7.0 or above
  14. POP% stayed at or is above 80%
  15. Received 3star/100
  16. Went Above and Beyond for 5 customers
  17. Received 3star/100
  18. Offered 25% of Products/Services
  19. Did not receive a deduction while processing a One Time Payment
  20. AAO has stayed or is under 95.00
  21. PTS completed/timecard completed weekly
  22. Correctly verified all mailing addresses
  23. Received 4 star/100
  24. Contact numbers were provided with every transfer