"Thank youfor briningthis to ourattention"Received3star/100ServicingSolutionsat 7.0 orabovePCS isabove4.5Received4star/100Providedassistance toanother teammemberduring a callWent Aboveand Beyondfor 5customersOffered 25% ofProducts/ServicesReceived4star/100PTScompleted/timecardcompleted weeklyDid not receivea deductionwhileprocessing aOne TimePaymentAHT Goalwas metfor themonthContactnumbers wereprovided withevery transferCorrectlyverified allmailingaddresses100%attendanceRepeatsare at13% orbelowCleandesk forauditReceived4star/100Did not receivea deductionwhiledocumenting aPromise to PayCompleted% ofwelcomecallsAAO hasstayed oris under95.00Received3star/100"How canwe improveour servicefor you?"POP%stayed ator is above80%"Thank youfor briningthis to ourattention"Received3star/100ServicingSolutionsat 7.0 orabovePCS isabove4.5Received4star/100Providedassistance toanother teammemberduring a callWent Aboveand Beyondfor 5customersOffered 25% ofProducts/ServicesReceived4star/100PTScompleted/timecardcompleted weeklyDid not receivea deductionwhileprocessing aOne TimePaymentAHT Goalwas metfor themonthContactnumbers wereprovided withevery transferCorrectlyverified allmailingaddresses100%attendanceRepeatsare at13% orbelowCleandesk forauditReceived4star/100Did not receivea deductionwhiledocumenting aPromise to PayCompleted% ofwelcomecallsAAO hasstayed oris under95.00Received3star/100"How canwe improveour servicefor you?"POP%stayed ator is above80%

Monthly Goals for May - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. "Thank you for brining this to our attention"
  2. Received 3star/100
  3. Servicing Solutions at 7.0 or above
  4. PCS is above 4.5
  5. Received 4star/100
  6. Provided assistance to another team member during a call
  7. Went Above and Beyond for 5 customers
  8. Offered 25% of Products/Services
  9. Received 4 star/100
  10. PTS completed/timecard completed weekly
  11. Did not receive a deduction while processing a One Time Payment
  12. AHT Goal was met for the month
  13. Contact numbers were provided with every transfer
  14. Correctly verified all mailing addresses
  15. 100% attendance
  16. Repeats are at 13% or below
  17. Clean desk for audit
  18. Received 4star/100
  19. Did not receive a deduction while documenting a Promise to Pay
  20. Completed % of welcome calls
  21. AAO has stayed or is under 95.00
  22. Received 3star/100
  23. "How can we improve our service for you?"
  24. POP% stayed at or is above 80%