Received3star/100Contactnumbers wereprovided withevery transfer"Thank youfor briningthis to ourattention"Providedassistance toanother teammemberduring a callServicingSolutionsat 7.0 oraboveDid not receivea deductionwhileprocessing aOne TimePaymentDid not receivea deductionwhiledocumenting aPromise to PayPCS isabove4.5PTScompleted/timecardcompleted weeklyPOP%stayed ator is above80%Received4star/100Correctlyverified allmailingaddressesWent Aboveand Beyondfor 5customersOffered 25% ofProducts/ServicesReceived4star/100Completed% ofwelcomecallsReceived4star/100"How canwe improveour servicefor you?"Cleandesk forauditRepeatsare at13% orbelowAAO hasstayed oris under95.00100%attendanceReceived3star/100AHT Goalwas metfor themonthReceived3star/100Contactnumbers wereprovided withevery transfer"Thank youfor briningthis to ourattention"Providedassistance toanother teammemberduring a callServicingSolutionsat 7.0 oraboveDid not receivea deductionwhileprocessing aOne TimePaymentDid not receivea deductionwhiledocumenting aPromise to PayPCS isabove4.5PTScompleted/timecardcompleted weeklyPOP%stayed ator is above80%Received4star/100Correctlyverified allmailingaddressesWent Aboveand Beyondfor 5customersOffered 25% ofProducts/ServicesReceived4star/100Completed% ofwelcomecallsReceived4star/100"How canwe improveour servicefor you?"Cleandesk forauditRepeatsare at13% orbelowAAO hasstayed oris under95.00100%attendanceReceived3star/100AHT Goalwas metfor themonth

Monthly Goals for May - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Received 3star/100
  2. Contact numbers were provided with every transfer
  3. "Thank you for brining this to our attention"
  4. Provided assistance to another team member during a call
  5. Servicing Solutions at 7.0 or above
  6. Did not receive a deduction while processing a One Time Payment
  7. Did not receive a deduction while documenting a Promise to Pay
  8. PCS is above 4.5
  9. PTS completed/timecard completed weekly
  10. POP% stayed at or is above 80%
  11. Received 4 star/100
  12. Correctly verified all mailing addresses
  13. Went Above and Beyond for 5 customers
  14. Offered 25% of Products/Services
  15. Received 4star/100
  16. Completed % of welcome calls
  17. Received 4star/100
  18. "How can we improve our service for you?"
  19. Clean desk for audit
  20. Repeats are at 13% or below
  21. AAO has stayed or is under 95.00
  22. 100% attendance
  23. Received 3star/100
  24. AHT Goal was met for the month