Received4star/100Received3star/100Did not receivea deductionwhileprocessing aOne TimePayment100%attendanceOffered 25% ofProducts/ServicesServicingSolutionsat 7.0 orabovePCS isabove4.5Providedassistance toanother teammemberduring a callContactnumbers wereprovided withevery transferPTScompleted/timecardcompleted weeklyRepeatsare at13% orbelowPOP%stayed ator is above80%Completed% ofwelcomecalls"Thank youfor briningthis to ourattention""How canwe improveour servicefor you?"Received3star/100Correctlyverified allmailingaddressesReceived4star/100Went Aboveand Beyondfor 5customersCleandesk forauditDid not receivea deductionwhiledocumenting aPromise to PayAHT Goalwas metfor themonthReceived4star/100AAO hasstayed oris under95.00Received4star/100Received3star/100Did not receivea deductionwhileprocessing aOne TimePayment100%attendanceOffered 25% ofProducts/ServicesServicingSolutionsat 7.0 orabovePCS isabove4.5Providedassistance toanother teammemberduring a callContactnumbers wereprovided withevery transferPTScompleted/timecardcompleted weeklyRepeatsare at13% orbelowPOP%stayed ator is above80%Completed% ofwelcomecalls"Thank youfor briningthis to ourattention""How canwe improveour servicefor you?"Received3star/100Correctlyverified allmailingaddressesReceived4star/100Went Aboveand Beyondfor 5customersCleandesk forauditDid not receivea deductionwhiledocumenting aPromise to PayAHT Goalwas metfor themonthReceived4star/100AAO hasstayed oris under95.00

Monthly Goals for May - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received 4star/100
  2. Received 3star/100
  3. Did not receive a deduction while processing a One Time Payment
  4. 100% attendance
  5. Offered 25% of Products/Services
  6. Servicing Solutions at 7.0 or above
  7. PCS is above 4.5
  8. Provided assistance to another team member during a call
  9. Contact numbers were provided with every transfer
  10. PTS completed/timecard completed weekly
  11. Repeats are at 13% or below
  12. POP% stayed at or is above 80%
  13. Completed % of welcome calls
  14. "Thank you for brining this to our attention"
  15. "How can we improve our service for you?"
  16. Received 3star/100
  17. Correctly verified all mailing addresses
  18. Received 4star/100
  19. Went Above and Beyond for 5 customers
  20. Clean desk for audit
  21. Did not receive a deduction while documenting a Promise to Pay
  22. AHT Goal was met for the month
  23. Received 4 star/100
  24. AAO has stayed or is under 95.00