AAO hasstayed oris under95.00Repeatsare at13% orbelowWent Aboveand Beyondfor 5customersDid not receivea deductionwhileprocessing aOne TimePaymentCorrectlyverified allmailingaddressesOffered 25% ofProducts/ServicesCompleted% ofwelcomecallsContactnumbers wereprovided withevery transferAHT Goalwas metfor themonthDid not receivea deductionwhiledocumenting aPromise to PayPCS isabove4.5Received4star/100Received4star/100Cleandesk forauditReceived4star/100"Thank youfor briningthis to ourattention"Providedassistance toanother teammemberduring a call"How canwe improveour servicefor you?"Received3star/100POP%stayed ator is above80%ServicingSolutionsat 7.0 oraboveReceived3star/100PTScompleted/timecardcompleted weekly100%attendanceAAO hasstayed oris under95.00Repeatsare at13% orbelowWent Aboveand Beyondfor 5customersDid not receivea deductionwhileprocessing aOne TimePaymentCorrectlyverified allmailingaddressesOffered 25% ofProducts/ServicesCompleted% ofwelcomecallsContactnumbers wereprovided withevery transferAHT Goalwas metfor themonthDid not receivea deductionwhiledocumenting aPromise to PayPCS isabove4.5Received4star/100Received4star/100Cleandesk forauditReceived4star/100"Thank youfor briningthis to ourattention"Providedassistance toanother teammemberduring a call"How canwe improveour servicefor you?"Received3star/100POP%stayed ator is above80%ServicingSolutionsat 7.0 oraboveReceived3star/100PTScompleted/timecardcompleted weekly100%attendance

Monthly Goals for May - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AAO has stayed or is under 95.00
  2. Repeats are at 13% or below
  3. Went Above and Beyond for 5 customers
  4. Did not receive a deduction while processing a One Time Payment
  5. Correctly verified all mailing addresses
  6. Offered 25% of Products/Services
  7. Completed % of welcome calls
  8. Contact numbers were provided with every transfer
  9. AHT Goal was met for the month
  10. Did not receive a deduction while documenting a Promise to Pay
  11. PCS is above 4.5
  12. Received 4star/100
  13. Received 4 star/100
  14. Clean desk for audit
  15. Received 4star/100
  16. "Thank you for brining this to our attention"
  17. Provided assistance to another team member during a call
  18. "How can we improve our service for you?"
  19. Received 3star/100
  20. POP% stayed at or is above 80%
  21. Servicing Solutions at 7.0 or above
  22. Received 3star/100
  23. PTS completed/timecard completed weekly
  24. 100% attendance