Spokewith aMichaelOfferedRefi/Insurance/Equityto 10 customersAsked 10clarifyingquestionsFREE:)correctlyprocessed6 one timepaymentscompleted100% ofPCSAll dayattendanceAfter callwork isbelow20:00Correctlygenerated andprovided allinformationregardingpayoffProvidedassurance ofhelp witheverycustomerMeet AHTgoal forthe day"How can Iprovide youwithexceptionalservice?" x5cleandesk forauditCompletedPTS forthe day"Thank you forchoosing WellsFargo for yourservicingneeds!"ReceivedgoodfeedbackfromcustomerSpokewith aMichaelOfferedRefi/Insurance/Equityto 10 customersAsked 10clarifyingquestionsFREE:)correctlyprocessed6 one timepaymentscompleted100% ofPCSAll dayattendanceAfter callwork isbelow20:00Correctlygenerated andprovided allinformationregardingpayoffProvidedassurance ofhelp witheverycustomerMeet AHTgoal forthe day"How can Iprovide youwithexceptionalservice?" x5cleandesk forauditCompletedPTS forthe day"Thank you forchoosing WellsFargo for yourservicingneeds!"Receivedgoodfeedbackfromcustomer

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke with a Michael
  2. Offered Refi/Insurance/Equity to 10 customers
  3. Asked 10 clarifying questions
  4. FREE :)
  5. correctly processed 6 one time payments
  6. completed 100% of PCS
  7. All day attendance
  8. After call work is below 20:00
  9. Correctly generated and provided all information regarding payoff
  10. Provided assurance of help with every customer
  11. Meet AHT goal for the day
  12. "How can I provide you with exceptional service?" x5
  13. clean desk for audit
  14. Completed PTS for the day
  15. "Thank you for choosing Wells Fargo for your servicing needs!"
  16. Received good feedback from customer