Asked 10clarifyingquestionsProvidedassurance ofhelp witheverycustomerAfter callwork isbelow20:00Correctlygenerated andprovided allinformationregardingpayoffMeet AHTgoal forthe daycompleted100% ofPCS"How can Iprovide youwithexceptionalservice?" x5OfferedRefi/Insurance/Equityto 10 customerscorrectlyprocessed6 one timepaymentsReceivedgoodfeedbackfromcustomerSpokewith aMichaelAll dayattendanceFREE:)"Thank you forchoosing WellsFargo for yourservicingneeds!"cleandesk forauditCompletedPTS forthe dayAsked 10clarifyingquestionsProvidedassurance ofhelp witheverycustomerAfter callwork isbelow20:00Correctlygenerated andprovided allinformationregardingpayoffMeet AHTgoal forthe daycompleted100% ofPCS"How can Iprovide youwithexceptionalservice?" x5OfferedRefi/Insurance/Equityto 10 customerscorrectlyprocessed6 one timepaymentsReceivedgoodfeedbackfromcustomerSpokewith aMichaelAll dayattendanceFREE:)"Thank you forchoosing WellsFargo for yourservicingneeds!"cleandesk forauditCompletedPTS forthe day

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked 10 clarifying questions
  2. Provided assurance of help with every customer
  3. After call work is below 20:00
  4. Correctly generated and provided all information regarding payoff
  5. Meet AHT goal for the day
  6. completed 100% of PCS
  7. "How can I provide you with exceptional service?" x5
  8. Offered Refi/Insurance/Equity to 10 customers
  9. correctly processed 6 one time payments
  10. Received good feedback from customer
  11. Spoke with a Michael
  12. All day attendance
  13. FREE :)
  14. "Thank you for choosing Wells Fargo for your servicing needs!"
  15. clean desk for audit
  16. Completed PTS for the day