Used 10separateMWPdocumentsduring callsCompleted100% ofPCSCorrectlyupdated amailingaddressAfter callwork isbelow18:00FREE:)"Its been mypleasure toassist youtoday!"Providedassistance toanother teammemberMet AHTgoal forthe dayOfferedRefi/Insurance/Equityto 7 customersProvided10 callbacknumbersCleandesk forauditAll dayattendanceSpokewith aMichelleCompletedPTS forthe dayCorrectly setup a recurringwithdrawal forcustomer"I'm happyto provideyou with thatinformation."Used 10separateMWPdocumentsduring callsCompleted100% ofPCSCorrectlyupdated amailingaddressAfter callwork isbelow18:00FREE:)"Its been mypleasure toassist youtoday!"Providedassistance toanother teammemberMet AHTgoal forthe dayOfferedRefi/Insurance/Equityto 7 customersProvided10 callbacknumbersCleandesk forauditAll dayattendanceSpokewith aMichelleCompletedPTS forthe dayCorrectly setup a recurringwithdrawal forcustomer"I'm happyto provideyou with thatinformation."

Daily Goals - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used 10 separate MWP documents during calls
  2. Completed 100% of PCS
  3. Correctly updated a mailing address
  4. After call work is below 18:00
  5. FREE :)
  6. "Its been my pleasure to assist you today!"
  7. Provided assistance to another team member
  8. Met AHT goal for the day
  9. Offered Refi/Insurance/Equity to 7 customers
  10. Provided 10 call back numbers
  11. Clean desk for audit
  12. All day attendance
  13. Spoke with a Michelle
  14. Completed PTS for the day
  15. Correctly set up a recurring withdrawal for customer
  16. "I'm happy to provide you with that information."