Provided10 callbacknumbersCorrectlyupdated amailingaddress"Its been mypleasure toassist youtoday!"OfferedRefi/Insurance/Equityto 7 customersMet AHTgoal forthe dayFREE:)Completed100% ofPCSAfter callwork isbelow18:00"I'm happyto provideyou with thatinformation."Cleandesk forauditProvidedassistance toanother teammemberAll dayattendanceCompletedPTS forthe dayUsed 10separateMWPdocumentsduring callsSpokewith aMichelleCorrectly setup a recurringwithdrawal forcustomerProvided10 callbacknumbersCorrectlyupdated amailingaddress"Its been mypleasure toassist youtoday!"OfferedRefi/Insurance/Equityto 7 customersMet AHTgoal forthe dayFREE:)Completed100% ofPCSAfter callwork isbelow18:00"I'm happyto provideyou with thatinformation."Cleandesk forauditProvidedassistance toanother teammemberAll dayattendanceCompletedPTS forthe dayUsed 10separateMWPdocumentsduring callsSpokewith aMichelleCorrectly setup a recurringwithdrawal forcustomer

Daily Goals - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provided 10 call back numbers
  2. Correctly updated a mailing address
  3. "Its been my pleasure to assist you today!"
  4. Offered Refi/Insurance/Equity to 7 customers
  5. Met AHT goal for the day
  6. FREE :)
  7. Completed 100% of PCS
  8. After call work is below 18:00
  9. "I'm happy to provide you with that information."
  10. Clean desk for audit
  11. Provided assistance to another team member
  12. All day attendance
  13. Completed PTS for the day
  14. Used 10 separate MWP documents during calls
  15. Spoke with a Michelle
  16. Correctly set up a recurring withdrawal for customer