Used 10separateMWPdocumentsduring callsCleandesk forauditCorrectlyupdated amailingaddressProvidedassistance toanother teammemberFREE:)CompletedPTS forthe dayMet AHTgoal forthe day"I'm happyto provideyou with thatinformation."Spokewith aMichelleCompleted100% ofPCSCorrectly setup a recurringwithdrawal forcustomerProvided10 callbacknumbersAfter callwork isbelow18:00All dayattendance"Its been mypleasure toassist youtoday!"OfferedRefi/Insurance/Equityto 7 customersUsed 10separateMWPdocumentsduring callsCleandesk forauditCorrectlyupdated amailingaddressProvidedassistance toanother teammemberFREE:)CompletedPTS forthe dayMet AHTgoal forthe day"I'm happyto provideyou with thatinformation."Spokewith aMichelleCompleted100% ofPCSCorrectly setup a recurringwithdrawal forcustomerProvided10 callbacknumbersAfter callwork isbelow18:00All dayattendance"Its been mypleasure toassist youtoday!"OfferedRefi/Insurance/Equityto 7 customers

Daily Goals - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used 10 separate MWP documents during calls
  2. Clean desk for audit
  3. Correctly updated a mailing address
  4. Provided assistance to another team member
  5. FREE :)
  6. Completed PTS for the day
  7. Met AHT goal for the day
  8. "I'm happy to provide you with that information."
  9. Spoke with a Michelle
  10. Completed 100% of PCS
  11. Correctly set up a recurring withdrawal for customer
  12. Provided 10 call back numbers
  13. After call work is below 18:00
  14. All day attendance
  15. "Its been my pleasure to assist you today!"
  16. Offered Refi/Insurance/Equity to 7 customers