CompletedPTS forthe dayProvided10 callbacknumbersProvidedassistance toanother teammemberCorrectly setup a recurringwithdrawal forcustomerMet AHTgoal forthe dayCompleted100% ofPCSSpokewith aMichelle"I'm happyto provideyou with thatinformation."FREE:)Used 10separateMWPdocumentsduring callsCorrectlyupdated amailingaddressCleandesk forauditOfferedRefi/Insurance/Equityto 7 customers"Its been mypleasure toassist youtoday!"After callwork isbelow18:00All dayattendanceCompletedPTS forthe dayProvided10 callbacknumbersProvidedassistance toanother teammemberCorrectly setup a recurringwithdrawal forcustomerMet AHTgoal forthe dayCompleted100% ofPCSSpokewith aMichelle"I'm happyto provideyou with thatinformation."FREE:)Used 10separateMWPdocumentsduring callsCorrectlyupdated amailingaddressCleandesk forauditOfferedRefi/Insurance/Equityto 7 customers"Its been mypleasure toassist youtoday!"After callwork isbelow18:00All dayattendance

Daily Goals - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed PTS for the day
  2. Provided 10 call back numbers
  3. Provided assistance to another team member
  4. Correctly set up a recurring withdrawal for customer
  5. Met AHT goal for the day
  6. Completed 100% of PCS
  7. Spoke with a Michelle
  8. "I'm happy to provide you with that information."
  9. FREE :)
  10. Used 10 separate MWP documents during calls
  11. Correctly updated a mailing address
  12. Clean desk for audit
  13. Offered Refi/Insurance/Equity to 7 customers
  14. "Its been my pleasure to assist you today!"
  15. After call work is below 18:00
  16. All day attendance