CompletedPTS forthe dayCleandesk forauditProvidedassistance toanother teammember"I'm happyto provideyou with thatinformation."Met AHTgoal forthe dayAll dayattendanceCorrectlyupdated amailingaddressCompleted100% ofPCSSpokewith aMichelleFREE:)After callwork isbelow18:00Provided10 callbacknumbers"Its been mypleasure toassist youtoday!"Used 10separateMWPdocumentsduring callsCorrectly setup a recurringwithdrawal forcustomerOfferedRefi/Insurance/Equityto 7 customersCompletedPTS forthe dayCleandesk forauditProvidedassistance toanother teammember"I'm happyto provideyou with thatinformation."Met AHTgoal forthe dayAll dayattendanceCorrectlyupdated amailingaddressCompleted100% ofPCSSpokewith aMichelleFREE:)After callwork isbelow18:00Provided10 callbacknumbers"Its been mypleasure toassist youtoday!"Used 10separateMWPdocumentsduring callsCorrectly setup a recurringwithdrawal forcustomerOfferedRefi/Insurance/Equityto 7 customers

Daily Goals - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed PTS for the day
  2. Clean desk for audit
  3. Provided assistance to another team member
  4. "I'm happy to provide you with that information."
  5. Met AHT goal for the day
  6. All day attendance
  7. Correctly updated a mailing address
  8. Completed 100% of PCS
  9. Spoke with a Michelle
  10. FREE :)
  11. After call work is below 18:00
  12. Provided 10 call back numbers
  13. "Its been my pleasure to assist you today!"
  14. Used 10 separate MWP documents during calls
  15. Correctly set up a recurring withdrawal for customer
  16. Offered Refi/Insurance/Equity to 7 customers