After callwork isbelow18:00Completed100% ofPCSAll dayattendanceMet AHTgoal forthe dayProvidedassistance toanother teammember"I'm happyto provideyou with thatinformation."FREE:)Used 10separateMWPdocumentsduring callsCompletedPTS forthe dayOfferedRefi/Insurance/Equityto 7 customersProvided10 callbacknumbers"Its been mypleasure toassist youtoday!"Correctly setup a recurringwithdrawal forcustomerCleandesk forauditSpokewith aMichelleCorrectlyupdated amailingaddressAfter callwork isbelow18:00Completed100% ofPCSAll dayattendanceMet AHTgoal forthe dayProvidedassistance toanother teammember"I'm happyto provideyou with thatinformation."FREE:)Used 10separateMWPdocumentsduring callsCompletedPTS forthe dayOfferedRefi/Insurance/Equityto 7 customersProvided10 callbacknumbers"Its been mypleasure toassist youtoday!"Correctly setup a recurringwithdrawal forcustomerCleandesk forauditSpokewith aMichelleCorrectlyupdated amailingaddress

Daily Goals - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. After call work is below 18:00
  2. Completed 100% of PCS
  3. All day attendance
  4. Met AHT goal for the day
  5. Provided assistance to another team member
  6. "I'm happy to provide you with that information."
  7. FREE :)
  8. Used 10 separate MWP documents during calls
  9. Completed PTS for the day
  10. Offered Refi/Insurance/Equity to 7 customers
  11. Provided 10 call back numbers
  12. "Its been my pleasure to assist you today!"
  13. Correctly set up a recurring withdrawal for customer
  14. Clean desk for audit
  15. Spoke with a Michelle
  16. Correctly updated a mailing address