Used 10separateMWPdocumentsduring callsCorrectlyupdated amailingaddressProvidedassistance toanother teammemberAfter callwork isbelow18:00"I'm happyto provideyou with thatinformation."Completed100% ofPCSProvided10 callbacknumbersMet AHTgoal forthe dayCleandesk forauditOfferedRefi/Insurance/Equityto 7 customersCorrectly setup a recurringwithdrawal forcustomer"Its been mypleasure toassist youtoday!"FREE:)Spokewith aMichelleAll dayattendanceCompletedPTS forthe dayUsed 10separateMWPdocumentsduring callsCorrectlyupdated amailingaddressProvidedassistance toanother teammemberAfter callwork isbelow18:00"I'm happyto provideyou with thatinformation."Completed100% ofPCSProvided10 callbacknumbersMet AHTgoal forthe dayCleandesk forauditOfferedRefi/Insurance/Equityto 7 customersCorrectly setup a recurringwithdrawal forcustomer"Its been mypleasure toassist youtoday!"FREE:)Spokewith aMichelleAll dayattendanceCompletedPTS forthe day

Daily Goals - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used 10 separate MWP documents during calls
  2. Correctly updated a mailing address
  3. Provided assistance to another team member
  4. After call work is below 18:00
  5. "I'm happy to provide you with that information."
  6. Completed 100% of PCS
  7. Provided 10 call back numbers
  8. Met AHT goal for the day
  9. Clean desk for audit
  10. Offered Refi/Insurance/Equity to 7 customers
  11. Correctly set up a recurring withdrawal for customer
  12. "Its been my pleasure to assist you today!"
  13. FREE :)
  14. Spoke with a Michelle
  15. All day attendance
  16. Completed PTS for the day