(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Completed PTS for the day
Adapted to every customer's social style
Clean desk for audit
"What other questions can I address for you today?"
Correctly processed 10 One Time payments
Spoke with a Jessica
"How can I provide you with exceptional customer service?" x10
FREE :)
Asked 15 clarifying questions
Offered PTO/Online access to 75% of customers
Meet AHT goal for the day
Avoided unnecessary holds/pauses
After call work is below 15:00
All day attendance
Provided specific assurance of help with every customer
Accessed 15 MWP Documents during call to assist customer
