(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"How can I provide you with exceptional customer service?" x10
Correctly processed 10 One Time payments
Meet AHT goal for the day
After call work is below 15:00
Completed PTS for the day
Accessed 15 MWP Documents during call to assist customer
Provided specific assurance of help with every customer
Offered PTO/Online access to 75% of customers
Avoided unnecessary holds/pauses
FREE :)
Clean desk for audit
Spoke with a Jessica
Asked 15 clarifying questions
Adapted to every customer's social style
"What other questions can I address for you today?"
