(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Asked 15 clarifying questions
Adapted to every customer's social style
"What other questions can I address for you today?"
Meet AHT goal for the day
All day attendance
After call work is below 15:00
Provided specific assurance of help with every customer
Avoided unnecessary holds/pauses
Clean desk for audit
Accessed 15 MWP Documents during call to assist customer
FREE :)
Completed PTS for the day
"How can I provide you with exceptional customer service?" x10