Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. engaged about traveling details
2. explained why you couldn't process customers request
3. used customers name twice
4. gave a turnaround time frame
5. engaged about your day
6. gave the customer pccl #
7. offered a service
8. used the phrase "happy to hear that"
9. FREE!
10. offered follow up
11. engaged about the weather
12. used caring responses
13. gave the customer pccl international #
14. asked before placing customer on hold
15. discussed benefits of a feature
16. used caring responses
17. used empathy
18. engaged about the noise in their background
19. offered follow up
20. stated "I care about your issue"
21. engaged about the weekend
22. used probing questions
23. had a personal conversation w/customer
24. read disclosures