(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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read disclosures
engaged about the weekend
used caring responses
offered follow up
offered follow up
engaged about the noise in their background
discussed benefits of a feature
had a personal conversation w/customer
gave the customer pccl international #
used probing questions
offered a service
explained why you couldn't process customers request
