Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. had a personal conversation w/customer
2. engaged about traveling details
3. engaged about your day
4. gave a turnaround time frame
5. FREE!
6. read disclosures
7. discussed benefits of a feature
8. used empathy
9. explained why you couldn't process customers request
10. used the phrase "happy to hear that"
11. used probing questions
12. gave the customer pccl #
13. engaged about the noise in their background
14. used caring responses
15. offered follow up
16. offered follow up
17. engaged about the weather
18. used customers name twice
19. offered a service
20. gave the customer pccl international #
21. engaged about the weekend
22. used caring responses
23. stated "I care about your issue"
24. asked before placing customer on hold