Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. gave a turnaround time frame
2. explained why you couldn't process customers request
3. used the phrase "happy to hear that"
4. used caring responses
5. gave the customer pccl #
6. used empathy
7. read disclosures
8. discussed benefits of a feature
9. used probing questions
10. gave the customer pccl international #
11. engaged about the weekend
12. offered follow up
13. offered a service
14. engaged about traveling details
15. engaged about the weather
16. engaged about your day
17. engaged about the noise in their background
18. used customers name twice
19. used caring responses
20. stated "I care about your issue"
21. had a personal conversation w/customer
22. offered follow up
23. asked before placing customer on hold
24. FREE!