(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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offered a service
used probing questions
engaged about the weather
discussed benefits of a feature
read disclosures
gave the customer pccl international #
gave the customer pccl #
engaged about traveling details
used caring responses
engaged about the weekend
used caring responses
offered follow up
engaged about the noise in their background
asked before placing customer on hold
offered follow up
had a personal conversation w/customer
FREE!
stated "I care about your issue"
explained why you couldn't process customers request
