MynameisI'd be happyto completethat requestLet meaccessyouraccountWould youpleaseverify youraddressThankyou forcallingAbsolutely!I will takecare of thisfor youright nowVerbalNods:sure, IunderstandMay IpleasespeakwithThank youfor verifyingyourinformationI apologizefor theinconvienceI canunderstandhowconfusingthis isI am sorrywe did notcare for thatpreviouslyFor theproctectionof theaccountHow mayI help youtodayI certainlywill helpyou withthatI have ananswer foryouThankyou forholdingIunderstandthat isfrustratingI would behappy toassistIt would bemypleasure toassist youMay Iplace youon a briefholdTocompleteyourrequestLet me startby reviewingyour accountMynameisI'd be happyto completethat requestLet meaccessyouraccountWould youpleaseverify youraddressThankyou forcallingAbsolutely!I will takecare of thisfor youright nowVerbalNods:sure, IunderstandMay IpleasespeakwithThank youfor verifyingyourinformationI apologizefor theinconvienceI canunderstandhowconfusingthis isI am sorrywe did notcare for thatpreviouslyFor theproctectionof theaccountHow mayI help youtodayI certainlywill helpyou withthatI have ananswer foryouThankyou forholdingIunderstandthat isfrustratingI would behappy toassistIt would bemypleasure toassist youMay Iplace youon a briefholdTocompleteyourrequestLet me startby reviewingyour account

Respond Actively - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. My name is
  2. I'd be happy to complete that request
  3. Let me access your account
  4. Would you please verify your address
  5. Thank you for calling
  6. Absolutely!
  7. I will take care of this for you right now
  8. Verbal Nods: sure, I understand
  9. May I please speak with
  10. Thank you for verifying your information
  11. I apologize for the inconvience
  12. I can understand how confusing this is
  13. I am sorry we did not care for that previously
  14. For the proctection of the account
  15. How may I help you today
  16. I certainly will help you with that
  17. I have an answer for you
  18. Thank you for holding
  19. I understand that is frustrating
  20. I would be happy to assist
  21. It would be my pleasure to assist you
  22. May I place you on a brief hold
  23. To complete your request
  24. Let me start by reviewing your account