Thank youfor verifyingyourinformationLet me startby reviewingyour accountTocompleteyourrequestIunderstandthat isfrustratingI have ananswer foryouI'd be happyto completethat requestI will takecare of thisfor youright nowFor theproctectionof theaccountLet meaccessyouraccountI apologizefor theinconvienceI canunderstandhowconfusingthis isI am sorrywe did notcare for thatpreviouslyAbsolutely!VerbalNods:sure, IunderstandIt would bemypleasure toassist youMay Iplace youon a briefholdHow mayI help youtodayThankyou forholdingMay IpleasespeakwithI certainlywill helpyou withthatMynameisThankyou forcallingI would behappy toassistWould youpleaseverify youraddressThank youfor verifyingyourinformationLet me startby reviewingyour accountTocompleteyourrequestIunderstandthat isfrustratingI have ananswer foryouI'd be happyto completethat requestI will takecare of thisfor youright nowFor theproctectionof theaccountLet meaccessyouraccountI apologizefor theinconvienceI canunderstandhowconfusingthis isI am sorrywe did notcare for thatpreviouslyAbsolutely!VerbalNods:sure, IunderstandIt would bemypleasure toassist youMay Iplace youon a briefholdHow mayI help youtodayThankyou forholdingMay IpleasespeakwithI certainlywill helpyou withthatMynameisThankyou forcallingI would behappy toassistWould youpleaseverify youraddress

Respond Actively - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for verifying your information
  2. Let me start by reviewing your account
  3. To complete your request
  4. I understand that is frustrating
  5. I have an answer for you
  6. I'd be happy to complete that request
  7. I will take care of this for you right now
  8. For the proctection of the account
  9. Let me access your account
  10. I apologize for the inconvience
  11. I can understand how confusing this is
  12. I am sorry we did not care for that previously
  13. Absolutely!
  14. Verbal Nods: sure, I understand
  15. It would be my pleasure to assist you
  16. May I place you on a brief hold
  17. How may I help you today
  18. Thank you for holding
  19. May I please speak with
  20. I certainly will help you with that
  21. My name is
  22. Thank you for calling
  23. I would be happy to assist
  24. Would you please verify your address