May IpleasespeakwithThank youfor verifyingyourinformationFor theproctectionof theaccountMynameisI canunderstandhowconfusingthis isThankyou forholdingI will takecare of thisfor youright nowVerbalNods:sure, IunderstandI apologizefor theinconvienceHow mayI help youtodayI have ananswer foryouIt would bemypleasure toassist youI am sorrywe did notcare for thatpreviouslyI would behappy toassistLet me startby reviewingyour accountIunderstandthat isfrustratingAbsolutely!I certainlywill helpyou withthatI'd be happyto completethat requestLet meaccessyouraccountMay Iplace youon a briefholdWould youpleaseverify youraddressThankyou forcallingTocompleteyourrequestMay IpleasespeakwithThank youfor verifyingyourinformationFor theproctectionof theaccountMynameisI canunderstandhowconfusingthis isThankyou forholdingI will takecare of thisfor youright nowVerbalNods:sure, IunderstandI apologizefor theinconvienceHow mayI help youtodayI have ananswer foryouIt would bemypleasure toassist youI am sorrywe did notcare for thatpreviouslyI would behappy toassistLet me startby reviewingyour accountIunderstandthat isfrustratingAbsolutely!I certainlywill helpyou withthatI'd be happyto completethat requestLet meaccessyouraccountMay Iplace youon a briefholdWould youpleaseverify youraddressThankyou forcallingTocompleteyourrequest

Respond Actively - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. May I please speak with
  2. Thank you for verifying your information
  3. For the proctection of the account
  4. My name is
  5. I can understand how confusing this is
  6. Thank you for holding
  7. I will take care of this for you right now
  8. Verbal Nods: sure, I understand
  9. I apologize for the inconvience
  10. How may I help you today
  11. I have an answer for you
  12. It would be my pleasure to assist you
  13. I am sorry we did not care for that previously
  14. I would be happy to assist
  15. Let me start by reviewing your account
  16. I understand that is frustrating
  17. Absolutely!
  18. I certainly will help you with that
  19. I'd be happy to complete that request
  20. Let me access your account
  21. May I place you on a brief hold
  22. Would you please verify your address
  23. Thank you for calling
  24. To complete your request