I am sorrywe did notcare for thatpreviouslyI will takecare of thisfor youright nowI apologizefor theinconvienceI have ananswer foryouMay Iplace youon a briefholdThank youfor verifyingyourinformationI'd be happyto completethat requestIt would bemypleasure toassist youAbsolutely!Thankyou forcallingMynameisFor theproctectionof theaccountTocompleteyourrequestI canunderstandhowconfusingthis isLet meaccessyouraccountThankyou forholdingLet me startby reviewingyour accountHow mayI help youtodayI certainlywill helpyou withthatMay IpleasespeakwithI would behappy toassistVerbalNods:sure, IunderstandWould youpleaseverify youraddressIunderstandthat isfrustratingI am sorrywe did notcare for thatpreviouslyI will takecare of thisfor youright nowI apologizefor theinconvienceI have ananswer foryouMay Iplace youon a briefholdThank youfor verifyingyourinformationI'd be happyto completethat requestIt would bemypleasure toassist youAbsolutely!Thankyou forcallingMynameisFor theproctectionof theaccountTocompleteyourrequestI canunderstandhowconfusingthis isLet meaccessyouraccountThankyou forholdingLet me startby reviewingyour accountHow mayI help youtodayI certainlywill helpyou withthatMay IpleasespeakwithI would behappy toassistVerbalNods:sure, IunderstandWould youpleaseverify youraddressIunderstandthat isfrustrating

Respond Actively - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I am sorry we did not care for that previously
  2. I will take care of this for you right now
  3. I apologize for the inconvience
  4. I have an answer for you
  5. May I place you on a brief hold
  6. Thank you for verifying your information
  7. I'd be happy to complete that request
  8. It would be my pleasure to assist you
  9. Absolutely!
  10. Thank you for calling
  11. My name is
  12. For the proctection of the account
  13. To complete your request
  14. I can understand how confusing this is
  15. Let me access your account
  16. Thank you for holding
  17. Let me start by reviewing your account
  18. How may I help you today
  19. I certainly will help you with that
  20. May I please speak with
  21. I would be happy to assist
  22. Verbal Nods: sure, I understand
  23. Would you please verify your address
  24. I understand that is frustrating