May Iplace youon a briefholdIt would bemypleasure toassist youTocompleteyourrequestI have ananswer foryouI certainlywill helpyou withthatI will takecare of thisfor youright nowI canunderstandhowconfusingthis isLet meaccessyouraccountThankyou forcallingLet me startby reviewingyour accountI'd be happyto completethat requestI am sorrywe did notcare for thatpreviouslyIunderstandthat isfrustratingFor theproctectionof theaccountThank youfor verifyingyourinformationI would behappy toassistVerbalNods:sure, IunderstandAbsolutely!Would youpleaseverify youraddressThankyou forholdingI apologizefor theinconvienceMynameisMay IpleasespeakwithHow mayI help youtodayMay Iplace youon a briefholdIt would bemypleasure toassist youTocompleteyourrequestI have ananswer foryouI certainlywill helpyou withthatI will takecare of thisfor youright nowI canunderstandhowconfusingthis isLet meaccessyouraccountThankyou forcallingLet me startby reviewingyour accountI'd be happyto completethat requestI am sorrywe did notcare for thatpreviouslyIunderstandthat isfrustratingFor theproctectionof theaccountThank youfor verifyingyourinformationI would behappy toassistVerbalNods:sure, IunderstandAbsolutely!Would youpleaseverify youraddressThankyou forholdingI apologizefor theinconvienceMynameisMay IpleasespeakwithHow mayI help youtoday

Respond Actively - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. May I place you on a brief hold
  2. It would be my pleasure to assist you
  3. To complete your request
  4. I have an answer for you
  5. I certainly will help you with that
  6. I will take care of this for you right now
  7. I can understand how confusing this is
  8. Let me access your account
  9. Thank you for calling
  10. Let me start by reviewing your account
  11. I'd be happy to complete that request
  12. I am sorry we did not care for that previously
  13. I understand that is frustrating
  14. For the proctection of the account
  15. Thank you for verifying your information
  16. I would be happy to assist
  17. Verbal Nods: sure, I understand
  18. Absolutely!
  19. Would you please verify your address
  20. Thank you for holding
  21. I apologize for the inconvience
  22. My name is
  23. May I please speak with
  24. How may I help you today