(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Explained a CS concept to a non-CAM
Helped another CAM w/10 items from TAP
Emailed CLN TCs instead of redirecting to TSC
Located a timecard in the fax server
Updated the TP error log
7 positive surveys received in a week
Shadowed someone in another dept
10 true first-call resolutions in a day
Finished the week with all 4s/5s on surveys
Hit a 20-token milestone
You Make a Difference from another dept
Presented an idea at a team meeting
Assisted a fellow CAM with a question
3 positive survey comments received in a week
Completed a Touchpointfor another CAM
Sent token to someone in another dept
Learned a new concept - explain to Becky as proof
Updated payroll error log
Resolved another CAM's open case
Called a clinic on behalf of CLN to verify unitemized receipt
Received an email thank-you from a clinician
Hit a 40-token milestone
Keyed a fellow CAM's TCs in Cardiff
Handled an escalation call w/out transferringto lead
