Helpedanother CAMw/10 itemsfrom TAP7 positivesurveysreceivedin a weekExplaineda CSconcept toa non-CAMResolvedanotherCAM'sopen caseFinished theweek withall 4s/5s onsurveysHit a 20-tokenmilestoneHit a 40-tokenmilestoneEmailed CLNTCs insteadof redirectingto TSCUpdatedthe TPerror logHandled anescalationcall w/outtransferringtoleadAssisted afellowCAM witha questionKeyed afellowCAM's TCsin Cardiff3 positivesurveycommentsreceived in aweekYou Make aDifferencefrom anotherdeptLocated atimecardin the faxserverReceived anemail thank-you from aclinicianLearned anew concept -explain toBecky asproofCompleted aTouchpointforanother CAMSent tokento someonein anotherdeptShadowedsomeonein anotherdeptUpdatedpayrollerror logCalled a clinicon behalf ofCLN to verifyunitemizedreceiptPresentedan idea ata teammeeting10 truefirst-callresolutionsin a dayHelpedanother CAMw/10 itemsfrom TAP7 positivesurveysreceivedin a weekExplaineda CSconcept toa non-CAMResolvedanotherCAM'sopen caseFinished theweek withall 4s/5s onsurveysHit a 20-tokenmilestoneHit a 40-tokenmilestoneEmailed CLNTCs insteadof redirectingto TSCUpdatedthe TPerror logHandled anescalationcall w/outtransferringtoleadAssisted afellowCAM witha questionKeyed afellowCAM's TCsin Cardiff3 positivesurveycommentsreceived in aweekYou Make aDifferencefrom anotherdeptLocated atimecardin the faxserverReceived anemail thank-you from aclinicianLearned anew concept -explain toBecky asproofCompleted aTouchpointforanother CAMSent tokento someonein anotherdeptShadowedsomeonein anotherdeptUpdatedpayrollerror logCalled a clinicon behalf ofCLN to verifyunitemizedreceiptPresentedan idea ata teammeeting10 truefirst-callresolutionsin a day

Quarter Three Survey Contest! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped another CAM w/10 items from TAP
  2. 7 positive surveys received in a week
  3. Explained a CS concept to a non-CAM
  4. Resolved another CAM's open case
  5. Finished the week with all 4s/5s on surveys
  6. Hit a 20-token milestone
  7. Hit a 40-token milestone
  8. Emailed CLN TCs instead of redirecting to TSC
  9. Updated the TP error log
  10. Handled an escalation call w/out transferringto lead
  11. Assisted a fellow CAM with a question
  12. Keyed a fellow CAM's TCs in Cardiff
  13. 3 positive survey comments received in a week
  14. You Make a Difference from another dept
  15. Located a timecard in the fax server
  16. Received an email thank-you from a clinician
  17. Learned a new concept - explain to Becky as proof
  18. Completed a Touchpointfor another CAM
  19. Sent token to someone in another dept
  20. Shadowed someone in another dept
  21. Updated payroll error log
  22. Called a clinic on behalf of CLN to verify unitemized receipt
  23. Presented an idea at a team meeting
  24. 10 true first-call resolutions in a day