(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You Make a Difference from another dept
10 true first-call resolutions in a day
Handled an escalation call w/out transferringto lead
Learned a new concept - explain to Becky as proof
Received an email thank-you from a clinician
Presented an idea at a team meeting
Hit a 20-token milestone
Shadowed someone in another dept
Sent token to someone in another dept
Located a timecard in the fax server
7 positive surveys received in a week
3 positive survey comments received in a week
Emailed CLN TCs instead of redirecting to TSC
Called a clinic on behalf of CLN to verify unitemized receipt
