Updatedthe TPerror logShadowedsomeonein anotherdept10 truefirst-callresolutionsin a dayUpdatedpayrollerror logCompleted aTouchpointforanother CAMExplaineda CSconcept toa non-CAMKeyed afellowCAM's TCsin Cardiff3 positivesurveycommentsreceived in aweekYou Make aDifferencefrom anotherdeptEmailed CLNTCs insteadof redirectingto TSCHit a 40-tokenmilestoneFinished theweek withall 4s/5s onsurveysLocated atimecardin the faxserverHelpedanother CAMw/10 itemsfrom TAPHit a 20-tokenmilestoneHandled anescalationcall w/outtransferringtoleadCalled a clinicon behalf ofCLN to verifyunitemizedreceiptResolvedanotherCAM'sopen case7 positivesurveysreceivedin a weekAssisted afellowCAM witha questionReceived anemail thank-you from aclinicianSent tokento someonein anotherdeptPresentedan idea ata teammeetingLearned anew concept -explain toBecky asproofUpdatedthe TPerror logShadowedsomeonein anotherdept10 truefirst-callresolutionsin a dayUpdatedpayrollerror logCompleted aTouchpointforanother CAMExplaineda CSconcept toa non-CAMKeyed afellowCAM's TCsin Cardiff3 positivesurveycommentsreceived in aweekYou Make aDifferencefrom anotherdeptEmailed CLNTCs insteadof redirectingto TSCHit a 40-tokenmilestoneFinished theweek withall 4s/5s onsurveysLocated atimecardin the faxserverHelpedanother CAMw/10 itemsfrom TAPHit a 20-tokenmilestoneHandled anescalationcall w/outtransferringtoleadCalled a clinicon behalf ofCLN to verifyunitemizedreceiptResolvedanotherCAM'sopen case7 positivesurveysreceivedin a weekAssisted afellowCAM witha questionReceived anemail thank-you from aclinicianSent tokento someonein anotherdeptPresentedan idea ata teammeetingLearned anew concept -explain toBecky asproof

Quarter Three Survey Contest! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Updated the TP error log
  2. Shadowed someone in another dept
  3. 10 true first-call resolutions in a day
  4. Updated payroll error log
  5. Completed a Touchpointfor another CAM
  6. Explained a CS concept to a non-CAM
  7. Keyed a fellow CAM's TCs in Cardiff
  8. 3 positive survey comments received in a week
  9. You Make a Difference from another dept
  10. Emailed CLN TCs instead of redirecting to TSC
  11. Hit a 40-token milestone
  12. Finished the week with all 4s/5s on surveys
  13. Located a timecard in the fax server
  14. Helped another CAM w/10 items from TAP
  15. Hit a 20-token milestone
  16. Handled an escalation call w/out transferringto lead
  17. Called a clinic on behalf of CLN to verify unitemized receipt
  18. Resolved another CAM's open case
  19. 7 positive surveys received in a week
  20. Assisted a fellow CAM with a question
  21. Received an email thank-you from a clinician
  22. Sent token to someone in another dept
  23. Presented an idea at a team meeting
  24. Learned a new concept - explain to Becky as proof