(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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7 positive surveys received in a week
Learned a new concept - explain to Becky as proof
Completed a Touchpointfor another CAM
Handled an escalation call w/out transferringto lead
Explained a CS concept to a non-CAM
10 true first-call resolutions in a day
Hit a 40-token milestone
Received an email thank-you from a clinician
Resolved another CAM's open case
Updated the TP error log
3 positive survey comments received in a week
Presented an idea at a team meeting
Finished the week with all 4s/5s on surveys
Sent token to someone in another dept
You Make a Difference from another dept
Updated payroll error log
Keyed a fellow CAM's TCs in Cardiff
Assisted a fellow CAM with a question
Shadowed someone in another dept
Emailed CLN TCs instead of redirecting to TSC
Hit a 20-token milestone
Helped another CAM w/10 items from TAP
Called a clinic on behalf of CLN to verify unitemized receipt