Received anemail thank-you from aclinicianExplaineda CSconcept toa non-CAMHit a 20-tokenmilestone10 truefirst-callresolutionsin a dayAssisted afellowCAM witha questionPresentedan idea ata teammeetingResolvedanotherCAM'sopen caseYou Make aDifferencefrom anotherdept3 positivesurveycommentsreceived in aweekUpdatedthe TPerror logSent tokento someonein anotherdeptHit a 40-tokenmilestoneKeyed afellowCAM's TCsin CardiffLearned anew concept -explain toBecky asproofUpdatedpayrollerror log7 positivesurveysreceivedin a weekCalled a clinicon behalf ofCLN to verifyunitemizedreceiptHelpedanother CAMw/10 itemsfrom TAPFinished theweek withall 4s/5s onsurveysCompleted aTouchpointforanother CAMShadowedsomeonein anotherdeptHandled anescalationcall w/outtransferringtoleadEmailed CLNTCs insteadof redirectingto TSCLocated atimecardin the faxserverReceived anemail thank-you from aclinicianExplaineda CSconcept toa non-CAMHit a 20-tokenmilestone10 truefirst-callresolutionsin a dayAssisted afellowCAM witha questionPresentedan idea ata teammeetingResolvedanotherCAM'sopen caseYou Make aDifferencefrom anotherdept3 positivesurveycommentsreceived in aweekUpdatedthe TPerror logSent tokento someonein anotherdeptHit a 40-tokenmilestoneKeyed afellowCAM's TCsin CardiffLearned anew concept -explain toBecky asproofUpdatedpayrollerror log7 positivesurveysreceivedin a weekCalled a clinicon behalf ofCLN to verifyunitemizedreceiptHelpedanother CAMw/10 itemsfrom TAPFinished theweek withall 4s/5s onsurveysCompleted aTouchpointforanother CAMShadowedsomeonein anotherdeptHandled anescalationcall w/outtransferringtoleadEmailed CLNTCs insteadof redirectingto TSCLocated atimecardin the faxserver

Quarter Three Survey Contest! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received an email thank-you from a clinician
  2. Explained a CS concept to a non-CAM
  3. Hit a 20-token milestone
  4. 10 true first-call resolutions in a day
  5. Assisted a fellow CAM with a question
  6. Presented an idea at a team meeting
  7. Resolved another CAM's open case
  8. You Make a Difference from another dept
  9. 3 positive survey comments received in a week
  10. Updated the TP error log
  11. Sent token to someone in another dept
  12. Hit a 40-token milestone
  13. Keyed a fellow CAM's TCs in Cardiff
  14. Learned a new concept - explain to Becky as proof
  15. Updated payroll error log
  16. 7 positive surveys received in a week
  17. Called a clinic on behalf of CLN to verify unitemized receipt
  18. Helped another CAM w/10 items from TAP
  19. Finished the week with all 4s/5s on surveys
  20. Completed a Touchpointfor another CAM
  21. Shadowed someone in another dept
  22. Handled an escalation call w/out transferringto lead
  23. Emailed CLN TCs instead of redirecting to TSC
  24. Located a timecard in the fax server