Emailed CLNTCs insteadof redirectingto TSCHelpedanother CAMw/10 itemsfrom TAP7 positivesurveysreceivedin a weekShadowedsomeonein anotherdeptHit a 20-tokenmilestoneHit a 40-tokenmilestoneCompleted aTouchpointforanother CAMExplaineda CSconcept toa non-CAMLearned anew concept -explain toBecky asproofReceived anemail thank-you from aclinicianHandled anescalationcall w/outtransferringtoleadPresentedan idea ata teammeeting10 truefirst-callresolutionsin a day3 positivesurveycommentsreceived in aweekKeyed afellowCAM's TCsin CardiffAssisted afellowCAM witha questionResolvedanotherCAM'sopen caseCalled a clinicon behalf ofCLN to verifyunitemizedreceiptYou Make aDifferencefrom anotherdeptSent tokento someonein anotherdeptLocated atimecardin the faxserverFinished theweek withall 4s/5s onsurveysUpdatedthe TPerror logUpdatedpayrollerror logEmailed CLNTCs insteadof redirectingto TSCHelpedanother CAMw/10 itemsfrom TAP7 positivesurveysreceivedin a weekShadowedsomeonein anotherdeptHit a 20-tokenmilestoneHit a 40-tokenmilestoneCompleted aTouchpointforanother CAMExplaineda CSconcept toa non-CAMLearned anew concept -explain toBecky asproofReceived anemail thank-you from aclinicianHandled anescalationcall w/outtransferringtoleadPresentedan idea ata teammeeting10 truefirst-callresolutionsin a day3 positivesurveycommentsreceived in aweekKeyed afellowCAM's TCsin CardiffAssisted afellowCAM witha questionResolvedanotherCAM'sopen caseCalled a clinicon behalf ofCLN to verifyunitemizedreceiptYou Make aDifferencefrom anotherdeptSent tokento someonein anotherdeptLocated atimecardin the faxserverFinished theweek withall 4s/5s onsurveysUpdatedthe TPerror logUpdatedpayrollerror log

Quarter Three Survey Contest! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Emailed CLN TCs instead of redirecting to TSC
  2. Helped another CAM w/10 items from TAP
  3. 7 positive surveys received in a week
  4. Shadowed someone in another dept
  5. Hit a 20-token milestone
  6. Hit a 40-token milestone
  7. Completed a Touchpointfor another CAM
  8. Explained a CS concept to a non-CAM
  9. Learned a new concept - explain to Becky as proof
  10. Received an email thank-you from a clinician
  11. Handled an escalation call w/out transferringto lead
  12. Presented an idea at a team meeting
  13. 10 true first-call resolutions in a day
  14. 3 positive survey comments received in a week
  15. Keyed a fellow CAM's TCs in Cardiff
  16. Assisted a fellow CAM with a question
  17. Resolved another CAM's open case
  18. Called a clinic on behalf of CLN to verify unitemized receipt
  19. You Make a Difference from another dept
  20. Sent token to someone in another dept
  21. Located a timecard in the fax server
  22. Finished the week with all 4s/5s on surveys
  23. Updated the TP error log
  24. Updated payroll error log