7 positivesurveysreceivedin a weekLearned anew concept -explain toBecky asproofCompleted aTouchpointforanother CAMHandled anescalationcall w/outtransferringtoleadExplaineda CSconcept toa non-CAM10 truefirst-callresolutionsin a dayHit a 40-tokenmilestoneReceived anemail thank-you from aclinicianResolvedanotherCAM'sopen caseUpdatedthe TPerror log3 positivesurveycommentsreceived in aweekPresentedan idea ata teammeetingFinished theweek withall 4s/5s onsurveysSent tokento someonein anotherdeptYou Make aDifferencefrom anotherdeptUpdatedpayrollerror logKeyed afellowCAM's TCsin CardiffAssisted afellowCAM witha questionShadowedsomeonein anotherdeptEmailed CLNTCs insteadof redirectingto TSCHit a 20-tokenmilestoneHelpedanother CAMw/10 itemsfrom TAPCalled a clinicon behalf ofCLN to verifyunitemizedreceiptLocated atimecardin the faxserver7 positivesurveysreceivedin a weekLearned anew concept -explain toBecky asproofCompleted aTouchpointforanother CAMHandled anescalationcall w/outtransferringtoleadExplaineda CSconcept toa non-CAM10 truefirst-callresolutionsin a dayHit a 40-tokenmilestoneReceived anemail thank-you from aclinicianResolvedanotherCAM'sopen caseUpdatedthe TPerror log3 positivesurveycommentsreceived in aweekPresentedan idea ata teammeetingFinished theweek withall 4s/5s onsurveysSent tokento someonein anotherdeptYou Make aDifferencefrom anotherdeptUpdatedpayrollerror logKeyed afellowCAM's TCsin CardiffAssisted afellowCAM witha questionShadowedsomeonein anotherdeptEmailed CLNTCs insteadof redirectingto TSCHit a 20-tokenmilestoneHelpedanother CAMw/10 itemsfrom TAPCalled a clinicon behalf ofCLN to verifyunitemizedreceiptLocated atimecardin the faxserver

Quarter Three Survey Contest! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 7 positive surveys received in a week
  2. Learned a new concept - explain to Becky as proof
  3. Completed a Touchpointfor another CAM
  4. Handled an escalation call w/out transferringto lead
  5. Explained a CS concept to a non-CAM
  6. 10 true first-call resolutions in a day
  7. Hit a 40-token milestone
  8. Received an email thank-you from a clinician
  9. Resolved another CAM's open case
  10. Updated the TP error log
  11. 3 positive survey comments received in a week
  12. Presented an idea at a team meeting
  13. Finished the week with all 4s/5s on surveys
  14. Sent token to someone in another dept
  15. You Make a Difference from another dept
  16. Updated payroll error log
  17. Keyed a fellow CAM's TCs in Cardiff
  18. Assisted a fellow CAM with a question
  19. Shadowed someone in another dept
  20. Emailed CLN TCs instead of redirecting to TSC
  21. Hit a 20-token milestone
  22. Helped another CAM w/10 items from TAP
  23. Called a clinic on behalf of CLN to verify unitemized receipt
  24. Located a timecard in the fax server