Hit a 40-tokenmilestoneUpdatedpayrollerror logCompleted aTouchpointfor anotherCAMCalled a clinicon behalf ofCLN to verifyunitemizedreceiptLocated atimecardin the faxserverExplaineda CSconcept toa non-CAMUpdatedthe TPerror log10 truefirst-callresolutionsin a dayReceived anemail thank-you from aclinician7 positivesurveysreceivedin a weekEmailed CLNTCs insteadof redirectingto TSCSent tokento someonein anotherdeptYou Make aDifferencefrom anotherdeptKeyed afellowCAM's TCsin CardiffHandled anescalationcall w/outtransferringto leadResolvedanotherCAM'sopen caseFinished theweek withall 4s/5s onsurveysAssisted afellowCAM witha questionHit a 20-tokenmilestonePresentedan idea ata teammeetingLearned anew concept -explain toBecky asproof3 positivesurveycommentsreceived in aweekShadowedsomeonein anotherdeptHelpedanother CAMw/10 itemsfrom TAPHit a 40-tokenmilestoneUpdatedpayrollerror logCompleted aTouchpointfor anotherCAMCalled a clinicon behalf ofCLN to verifyunitemizedreceiptLocated atimecardin the faxserverExplaineda CSconcept toa non-CAMUpdatedthe TPerror log10 truefirst-callresolutionsin a dayReceived anemail thank-you from aclinician7 positivesurveysreceivedin a weekEmailed CLNTCs insteadof redirectingto TSCSent tokento someonein anotherdeptYou Make aDifferencefrom anotherdeptKeyed afellowCAM's TCsin CardiffHandled anescalationcall w/outtransferringto leadResolvedanotherCAM'sopen caseFinished theweek withall 4s/5s onsurveysAssisted afellowCAM witha questionHit a 20-tokenmilestonePresentedan idea ata teammeetingLearned anew concept -explain toBecky asproof3 positivesurveycommentsreceived in aweekShadowedsomeonein anotherdeptHelpedanother CAMw/10 itemsfrom TAP

Quarter Three Survey Contest! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hit a 40-token milestone
  2. Updated payroll error log
  3. Completed a Touchpoint for another CAM
  4. Called a clinic on behalf of CLN to verify unitemized receipt
  5. Located a timecard in the fax server
  6. Explained a CS concept to a non-CAM
  7. Updated the TP error log
  8. 10 true first-call resolutions in a day
  9. Received an email thank-you from a clinician
  10. 7 positive surveys received in a week
  11. Emailed CLN TCs instead of redirecting to TSC
  12. Sent token to someone in another dept
  13. You Make a Difference from another dept
  14. Keyed a fellow CAM's TCs in Cardiff
  15. Handled an escalation call w/out transferring to lead
  16. Resolved another CAM's open case
  17. Finished the week with all 4s/5s on surveys
  18. Assisted a fellow CAM with a question
  19. Hit a 20-token milestone
  20. Presented an idea at a team meeting
  21. Learned a new concept - explain to Becky as proof
  22. 3 positive survey comments received in a week
  23. Shadowed someone in another dept
  24. Helped another CAM w/10 items from TAP