Updatedpayrollerror logYou Make aDifferencefrom anotherdeptSent tokento someonein anotherdeptPresentedan idea ata teammeetingHit a 40-tokenmilestoneCompleted aTouchpointfor anotherCAMUpdatedthe TPerror logAssisted afellowCAM witha question3 positivesurveycommentsreceived in aweekLearned anew concept -explain toBecky asproofFinished theweek withall 4s/5s onsurveys7 positivesurveysreceivedin a weekHelpedanother CAMw/10 itemsfrom TAP10 truefirst-callresolutionsin a dayEmailed CLNTCs insteadof redirectingto TSCHit a 20-tokenmilestoneKeyed afellowCAM's TCsin CardiffCalled a clinicon behalf ofCLN to verifyunitemizedreceiptShadowedsomeonein anotherdeptExplaineda CSconcept toa non-CAMHandled anescalationcall w/outtransferringto leadResolvedanotherCAM'sopen caseReceived anemail thank-you from aclinicianLocated atimecardin the faxserverUpdatedpayrollerror logYou Make aDifferencefrom anotherdeptSent tokento someonein anotherdeptPresentedan idea ata teammeetingHit a 40-tokenmilestoneCompleted aTouchpointfor anotherCAMUpdatedthe TPerror logAssisted afellowCAM witha question3 positivesurveycommentsreceived in aweekLearned anew concept -explain toBecky asproofFinished theweek withall 4s/5s onsurveys7 positivesurveysreceivedin a weekHelpedanother CAMw/10 itemsfrom TAP10 truefirst-callresolutionsin a dayEmailed CLNTCs insteadof redirectingto TSCHit a 20-tokenmilestoneKeyed afellowCAM's TCsin CardiffCalled a clinicon behalf ofCLN to verifyunitemizedreceiptShadowedsomeonein anotherdeptExplaineda CSconcept toa non-CAMHandled anescalationcall w/outtransferringto leadResolvedanotherCAM'sopen caseReceived anemail thank-you from aclinicianLocated atimecardin the faxserver

Quarter Three Survey Contest! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated payroll error log
  2. You Make a Difference from another dept
  3. Sent token to someone in another dept
  4. Presented an idea at a team meeting
  5. Hit a 40-token milestone
  6. Completed a Touchpoint for another CAM
  7. Updated the TP error log
  8. Assisted a fellow CAM with a question
  9. 3 positive survey comments received in a week
  10. Learned a new concept - explain to Becky as proof
  11. Finished the week with all 4s/5s on surveys
  12. 7 positive surveys received in a week
  13. Helped another CAM w/10 items from TAP
  14. 10 true first-call resolutions in a day
  15. Emailed CLN TCs instead of redirecting to TSC
  16. Hit a 20-token milestone
  17. Keyed a fellow CAM's TCs in Cardiff
  18. Called a clinic on behalf of CLN to verify unitemized receipt
  19. Shadowed someone in another dept
  20. Explained a CS concept to a non-CAM
  21. Handled an escalation call w/out transferring to lead
  22. Resolved another CAM's open case
  23. Received an email thank-you from a clinician
  24. Located a timecard in the fax server