Presentedan idea ata teammeetingLearned anew concept -explain toBecky asproofLocated atimecardin the faxserverExplaineda CSconcept toa non-CAMHandled anescalationcall w/outtransferringto lead10 truefirst-callresolutionsin a dayReceived anemail thank-you from aclinicianHelpedanother CAMw/10 itemsfrom TAPShadowedsomeonein anotherdeptHit a 40-tokenmilestoneUpdatedthe TPerror logAssisted afellowCAM witha questionCalled a clinicon behalf ofCLN to verifyunitemizedreceiptKeyed afellowCAM's TCsin CardiffCompleted aTouchpointfor anotherCAM7 positivesurveysreceivedin a weekHit a 20-tokenmilestone3 positivesurveycommentsreceived in aweekEmailed CLNTCs insteadof redirectingto TSCUpdatedpayrollerror logYou Make aDifferencefrom anotherdeptResolvedanotherCAM'sopen caseSent tokento someonein anotherdeptFinished theweek withall 4s/5s onsurveysPresentedan idea ata teammeetingLearned anew concept -explain toBecky asproofLocated atimecardin the faxserverExplaineda CSconcept toa non-CAMHandled anescalationcall w/outtransferringto lead10 truefirst-callresolutionsin a dayReceived anemail thank-you from aclinicianHelpedanother CAMw/10 itemsfrom TAPShadowedsomeonein anotherdeptHit a 40-tokenmilestoneUpdatedthe TPerror logAssisted afellowCAM witha questionCalled a clinicon behalf ofCLN to verifyunitemizedreceiptKeyed afellowCAM's TCsin CardiffCompleted aTouchpointfor anotherCAM7 positivesurveysreceivedin a weekHit a 20-tokenmilestone3 positivesurveycommentsreceived in aweekEmailed CLNTCs insteadof redirectingto TSCUpdatedpayrollerror logYou Make aDifferencefrom anotherdeptResolvedanotherCAM'sopen caseSent tokento someonein anotherdeptFinished theweek withall 4s/5s onsurveys

Quarter Three Survey Contest! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Presented an idea at a team meeting
  2. Learned a new concept - explain to Becky as proof
  3. Located a timecard in the fax server
  4. Explained a CS concept to a non-CAM
  5. Handled an escalation call w/out transferring to lead
  6. 10 true first-call resolutions in a day
  7. Received an email thank-you from a clinician
  8. Helped another CAM w/10 items from TAP
  9. Shadowed someone in another dept
  10. Hit a 40-token milestone
  11. Updated the TP error log
  12. Assisted a fellow CAM with a question
  13. Called a clinic on behalf of CLN to verify unitemized receipt
  14. Keyed a fellow CAM's TCs in Cardiff
  15. Completed a Touchpoint for another CAM
  16. 7 positive surveys received in a week
  17. Hit a 20-token milestone
  18. 3 positive survey comments received in a week
  19. Emailed CLN TCs instead of redirecting to TSC
  20. Updated payroll error log
  21. You Make a Difference from another dept
  22. Resolved another CAM's open case
  23. Sent token to someone in another dept
  24. Finished the week with all 4s/5s on surveys