Called a clinicon behalf ofCLN to verifyunitemizedreceiptHit a 40-tokenmilestoneLocated atimecardin the faxserver3 positivesurveycommentsreceived in aweek7 positivesurveysreceivedin a weekUpdatedpayrollerror logAssisted afellowCAM witha questionResolvedanotherCAM'sopen caseReceived anemail thank-you from aclinicianUpdatedthe TPerror logHelpedanother CAMw/10 itemsfrom TAPShadowedsomeonein anotherdeptKeyed afellowCAM's TCsin CardiffEmailed CLNTCs insteadof redirectingto TSCExplaineda CSconcept toa non-CAMFinished theweek withall 4s/5s onsurveysHit a 20-tokenmilestoneYou Make aDifferencefrom anotherdeptHandled anescalationcall w/outtransferringto leadSent tokento someonein anotherdeptPresentedan idea ata teammeetingLearned anew concept -explain toBecky asproof10 truefirst-callresolutionsin a dayCompleted aTouchpointfor anotherCAMCalled a clinicon behalf ofCLN to verifyunitemizedreceiptHit a 40-tokenmilestoneLocated atimecardin the faxserver3 positivesurveycommentsreceived in aweek7 positivesurveysreceivedin a weekUpdatedpayrollerror logAssisted afellowCAM witha questionResolvedanotherCAM'sopen caseReceived anemail thank-you from aclinicianUpdatedthe TPerror logHelpedanother CAMw/10 itemsfrom TAPShadowedsomeonein anotherdeptKeyed afellowCAM's TCsin CardiffEmailed CLNTCs insteadof redirectingto TSCExplaineda CSconcept toa non-CAMFinished theweek withall 4s/5s onsurveysHit a 20-tokenmilestoneYou Make aDifferencefrom anotherdeptHandled anescalationcall w/outtransferringto leadSent tokento someonein anotherdeptPresentedan idea ata teammeetingLearned anew concept -explain toBecky asproof10 truefirst-callresolutionsin a dayCompleted aTouchpointfor anotherCAM

Quarter Three Survey Contest! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Called a clinic on behalf of CLN to verify unitemized receipt
  2. Hit a 40-token milestone
  3. Located a timecard in the fax server
  4. 3 positive survey comments received in a week
  5. 7 positive surveys received in a week
  6. Updated payroll error log
  7. Assisted a fellow CAM with a question
  8. Resolved another CAM's open case
  9. Received an email thank-you from a clinician
  10. Updated the TP error log
  11. Helped another CAM w/10 items from TAP
  12. Shadowed someone in another dept
  13. Keyed a fellow CAM's TCs in Cardiff
  14. Emailed CLN TCs instead of redirecting to TSC
  15. Explained a CS concept to a non-CAM
  16. Finished the week with all 4s/5s on surveys
  17. Hit a 20-token milestone
  18. You Make a Difference from another dept
  19. Handled an escalation call w/out transferring to lead
  20. Sent token to someone in another dept
  21. Presented an idea at a team meeting
  22. Learned a new concept - explain to Becky as proof
  23. 10 true first-call resolutions in a day
  24. Completed a Touchpoint for another CAM