Assisted afellowCAM witha questionHelpedanother CAMw/10 itemsfrom TAP7 positivesurveysreceivedin a weekCompleted aTouchpointfor anotherCAMSent tokento someonein anotherdeptResolvedanotherCAM'sopen caseReceived anemail thank-you from aclinicianHit a 20-tokenmilestone3 positivesurveycommentsreceived in aweekFinished theweek withall 4s/5s onsurveysHandled anescalationcall w/outtransferringto leadEmailed CLNTCs insteadof redirectingto TSCCalled a clinicon behalf ofCLN to verifyunitemizedreceiptYou Make aDifferencefrom anotherdept10 truefirst-callresolutionsin a dayKeyed afellowCAM's TCsin CardiffUpdatedthe TPerror logShadowedsomeonein anotherdeptExplaineda CSconcept toa non-CAMLearned anew concept -explain toBecky asproofLocated atimecardin the faxserverUpdatedpayrollerror logPresentedan idea ata teammeetingHit a 40-tokenmilestoneAssisted afellowCAM witha questionHelpedanother CAMw/10 itemsfrom TAP7 positivesurveysreceivedin a weekCompleted aTouchpointfor anotherCAMSent tokento someonein anotherdeptResolvedanotherCAM'sopen caseReceived anemail thank-you from aclinicianHit a 20-tokenmilestone3 positivesurveycommentsreceived in aweekFinished theweek withall 4s/5s onsurveysHandled anescalationcall w/outtransferringto leadEmailed CLNTCs insteadof redirectingto TSCCalled a clinicon behalf ofCLN to verifyunitemizedreceiptYou Make aDifferencefrom anotherdept10 truefirst-callresolutionsin a dayKeyed afellowCAM's TCsin CardiffUpdatedthe TPerror logShadowedsomeonein anotherdeptExplaineda CSconcept toa non-CAMLearned anew concept -explain toBecky asproofLocated atimecardin the faxserverUpdatedpayrollerror logPresentedan idea ata teammeetingHit a 40-tokenmilestone

Quarter Three Survey Contest! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted a fellow CAM with a question
  2. Helped another CAM w/10 items from TAP
  3. 7 positive surveys received in a week
  4. Completed a Touchpoint for another CAM
  5. Sent token to someone in another dept
  6. Resolved another CAM's open case
  7. Received an email thank-you from a clinician
  8. Hit a 20-token milestone
  9. 3 positive survey comments received in a week
  10. Finished the week with all 4s/5s on surveys
  11. Handled an escalation call w/out transferring to lead
  12. Emailed CLN TCs instead of redirecting to TSC
  13. Called a clinic on behalf of CLN to verify unitemized receipt
  14. You Make a Difference from another dept
  15. 10 true first-call resolutions in a day
  16. Keyed a fellow CAM's TCs in Cardiff
  17. Updated the TP error log
  18. Shadowed someone in another dept
  19. Explained a CS concept to a non-CAM
  20. Learned a new concept - explain to Becky as proof
  21. Located a timecard in the fax server
  22. Updated payroll error log
  23. Presented an idea at a team meeting
  24. Hit a 40-token milestone