You Make aDifferencefrom anotherdeptKeyed afellowCAM's TCsin CardiffPresentedan idea ata teammeetingUpdatedpayrollerror logExplaineda CSconcept toa non-CAMShadowedsomeonein anotherdeptEmailed CLNTCs insteadof redirectingto TSCCalled a clinicon behalf ofCLN to verifyunitemizedreceiptCompleted aTouchpointfor anotherCAM3 positivesurveycommentsreceived in aweekSent tokento someonein anotherdeptHit a 20-tokenmilestoneHit a 40-tokenmilestoneResolvedanotherCAM'sopen caseHelpedanother CAMw/10 itemsfrom TAPAssisted afellowCAM witha questionHandled anescalationcall w/outtransferringto leadReceived anemail thank-you from aclinicianLocated atimecardin the faxserverLearned anew concept -explain toBecky asproofFinished theweek withall 4s/5s onsurveys10 truefirst-callresolutionsin a day7 positivesurveysreceivedin a weekUpdatedthe TPerror logYou Make aDifferencefrom anotherdeptKeyed afellowCAM's TCsin CardiffPresentedan idea ata teammeetingUpdatedpayrollerror logExplaineda CSconcept toa non-CAMShadowedsomeonein anotherdeptEmailed CLNTCs insteadof redirectingto TSCCalled a clinicon behalf ofCLN to verifyunitemizedreceiptCompleted aTouchpointfor anotherCAM3 positivesurveycommentsreceived in aweekSent tokento someonein anotherdeptHit a 20-tokenmilestoneHit a 40-tokenmilestoneResolvedanotherCAM'sopen caseHelpedanother CAMw/10 itemsfrom TAPAssisted afellowCAM witha questionHandled anescalationcall w/outtransferringto leadReceived anemail thank-you from aclinicianLocated atimecardin the faxserverLearned anew concept -explain toBecky asproofFinished theweek withall 4s/5s onsurveys10 truefirst-callresolutionsin a day7 positivesurveysreceivedin a weekUpdatedthe TPerror log

Quarter Three Survey Contest! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You Make a Difference from another dept
  2. Keyed a fellow CAM's TCs in Cardiff
  3. Presented an idea at a team meeting
  4. Updated payroll error log
  5. Explained a CS concept to a non-CAM
  6. Shadowed someone in another dept
  7. Emailed CLN TCs instead of redirecting to TSC
  8. Called a clinic on behalf of CLN to verify unitemized receipt
  9. Completed a Touchpoint for another CAM
  10. 3 positive survey comments received in a week
  11. Sent token to someone in another dept
  12. Hit a 20-token milestone
  13. Hit a 40-token milestone
  14. Resolved another CAM's open case
  15. Helped another CAM w/10 items from TAP
  16. Assisted a fellow CAM with a question
  17. Handled an escalation call w/out transferring to lead
  18. Received an email thank-you from a clinician
  19. Located a timecard in the fax server
  20. Learned a new concept - explain to Becky as proof
  21. Finished the week with all 4s/5s on surveys
  22. 10 true first-call resolutions in a day
  23. 7 positive surveys received in a week
  24. Updated the TP error log