Finished theweek withall 4s/5s onsurveys7 positivesurveysreceivedin a weekCalled a clinicon behalf ofCLN to verifyunitemizedreceipt10 truefirst-callresolutionsin a dayLocated atimecardin the faxserverCompleted aTouchpointfor anotherCAMYou Make aDifferencefrom anotherdept3 positivesurveycommentsreceived in aweekSent tokento someonein anotherdeptEmailed CLNTCs insteadof redirectingto TSCLearned anew concept -explain toBecky asproofPresentedan idea ata teammeetingHit a 40-tokenmilestoneResolvedanotherCAM'sopen caseShadowedsomeonein anotherdeptHelpedanother CAMw/10 itemsfrom TAPUpdatedthe TPerror logExplaineda CSconcept toa non-CAMReceived anemail thank-you from aclinicianAssisted afellowCAM witha questionUpdatedpayrollerror logKeyed afellowCAM's TCsin CardiffHit a 20-tokenmilestoneHandled anescalationcall w/outtransferringto leadFinished theweek withall 4s/5s onsurveys7 positivesurveysreceivedin a weekCalled a clinicon behalf ofCLN to verifyunitemizedreceipt10 truefirst-callresolutionsin a dayLocated atimecardin the faxserverCompleted aTouchpointfor anotherCAMYou Make aDifferencefrom anotherdept3 positivesurveycommentsreceived in aweekSent tokento someonein anotherdeptEmailed CLNTCs insteadof redirectingto TSCLearned anew concept -explain toBecky asproofPresentedan idea ata teammeetingHit a 40-tokenmilestoneResolvedanotherCAM'sopen caseShadowedsomeonein anotherdeptHelpedanother CAMw/10 itemsfrom TAPUpdatedthe TPerror logExplaineda CSconcept toa non-CAMReceived anemail thank-you from aclinicianAssisted afellowCAM witha questionUpdatedpayrollerror logKeyed afellowCAM's TCsin CardiffHit a 20-tokenmilestoneHandled anescalationcall w/outtransferringto lead

Quarter Three Survey Contest! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Finished the week with all 4s/5s on surveys
  2. 7 positive surveys received in a week
  3. Called a clinic on behalf of CLN to verify unitemized receipt
  4. 10 true first-call resolutions in a day
  5. Located a timecard in the fax server
  6. Completed a Touchpoint for another CAM
  7. You Make a Difference from another dept
  8. 3 positive survey comments received in a week
  9. Sent token to someone in another dept
  10. Emailed CLN TCs instead of redirecting to TSC
  11. Learned a new concept - explain to Becky as proof
  12. Presented an idea at a team meeting
  13. Hit a 40-token milestone
  14. Resolved another CAM's open case
  15. Shadowed someone in another dept
  16. Helped another CAM w/10 items from TAP
  17. Updated the TP error log
  18. Explained a CS concept to a non-CAM
  19. Received an email thank-you from a clinician
  20. Assisted a fellow CAM with a question
  21. Updated payroll error log
  22. Keyed a fellow CAM's TCs in Cardiff
  23. Hit a 20-token milestone
  24. Handled an escalation call w/out transferring to lead