Explaineda CSconcept toa non-CAMUpdatedpayrollerror logAssisted afellowCAM witha questionLocated atimecardin the faxserverShadowedsomeonein anotherdeptEmailed CLNTCs insteadof redirectingto TSCHandled anescalationcall w/outtransferringto lead7 positivesurveysreceivedin a weekYou Make aDifferencefrom anotherdeptKeyed afellowCAM's TCsin CardiffPresentedan idea ata teammeetingHit a 20-tokenmilestoneResolvedanotherCAM'sopen caseCalled a clinicon behalf ofCLN to verifyunitemizedreceiptSent tokento someonein anotherdeptReceived anemail thank-you from aclinicianUpdatedthe TPerror logHit a 40-tokenmilestoneCompleted aTouchpointfor anotherCAMFinished theweek withall 4s/5s onsurveys10 truefirst-callresolutionsin a dayLearned anew concept -explain toBecky asproof3 positivesurveycommentsreceived in aweekHelpedanother CAMw/10 itemsfrom TAPExplaineda CSconcept toa non-CAMUpdatedpayrollerror logAssisted afellowCAM witha questionLocated atimecardin the faxserverShadowedsomeonein anotherdeptEmailed CLNTCs insteadof redirectingto TSCHandled anescalationcall w/outtransferringto lead7 positivesurveysreceivedin a weekYou Make aDifferencefrom anotherdeptKeyed afellowCAM's TCsin CardiffPresentedan idea ata teammeetingHit a 20-tokenmilestoneResolvedanotherCAM'sopen caseCalled a clinicon behalf ofCLN to verifyunitemizedreceiptSent tokento someonein anotherdeptReceived anemail thank-you from aclinicianUpdatedthe TPerror logHit a 40-tokenmilestoneCompleted aTouchpointfor anotherCAMFinished theweek withall 4s/5s onsurveys10 truefirst-callresolutionsin a dayLearned anew concept -explain toBecky asproof3 positivesurveycommentsreceived in aweekHelpedanother CAMw/10 itemsfrom TAP

Quarter Three Survey Contest! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explained a CS concept to a non-CAM
  2. Updated payroll error log
  3. Assisted a fellow CAM with a question
  4. Located a timecard in the fax server
  5. Shadowed someone in another dept
  6. Emailed CLN TCs instead of redirecting to TSC
  7. Handled an escalation call w/out transferring to lead
  8. 7 positive surveys received in a week
  9. You Make a Difference from another dept
  10. Keyed a fellow CAM's TCs in Cardiff
  11. Presented an idea at a team meeting
  12. Hit a 20-token milestone
  13. Resolved another CAM's open case
  14. Called a clinic on behalf of CLN to verify unitemized receipt
  15. Sent token to someone in another dept
  16. Received an email thank-you from a clinician
  17. Updated the TP error log
  18. Hit a 40-token milestone
  19. Completed a Touchpoint for another CAM
  20. Finished the week with all 4s/5s on surveys
  21. 10 true first-call resolutions in a day
  22. Learned a new concept - explain to Becky as proof
  23. 3 positive survey comments received in a week
  24. Helped another CAM w/10 items from TAP