ManuallycreatedReturnLabelCompletedNimble PRClockedout forLunchMet CaseFramingSLACreateda NewContactPlaceCommentsin a CaseCreateda NewAccountTransferreda CallListed /InculdedPartner'sCS #Sent emailto CustomerSuccessusing ETCFramedInstallationCase(INFINIDAT)CompletedCaseAuditsFramedBreak-FixCaseClosed aCase(Duplicate)Sent NewCase Reply-Email usingETCVerifiedWarrantyRespondedto emailregardingcase (ETC)Spoke withPartnerregardingCSCompletedCourse inSOCAcademyAskManagerforAssistanceSentemail toLogisticsusing ETCMadeMorningof CallsCompletedCLPregameSentReturnLabelRequestManuallycreatedReturnLabelCompletedNimble PRClockedout forLunchMet CaseFramingSLACreateda NewContactPlaceCommentsin a CaseCreateda NewAccountTransferreda CallListed /InculdedPartner'sCS #Sent emailto CustomerSuccessusing ETCFramedInstallationCase(INFINIDAT)CompletedCaseAuditsFramedBreak-FixCaseClosed aCase(Duplicate)Sent NewCase Reply-Email usingETCVerifiedWarrantyRespondedto emailregardingcase (ETC)Spoke withPartnerregardingCSCompletedCourse inSOCAcademyAskManagerforAssistanceSentemail toLogisticsusing ETCMadeMorningof CallsCompletedCLPregameSentReturnLabelRequest

SOC BINGO (CC) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Manually created Return Label
  2. Completed Nimble PR
  3. Clocked out for Lunch
  4. Met Case Framing SLA
  5. Created a New Contact
  6. Place Comments in a Case
  7. Created a New Account
  8. Transferred a Call
  9. Listed / Inculded Partner's CS #
  10. Sent email to Customer Success using ETC
  11. Framed Installation Case (INFINIDAT)
  12. Completed Case Audits
  13. Framed Break-Fix Case
  14. Closed a Case (Duplicate)
  15. Sent New Case Reply- Email using ETC
  16. Verified Warranty
  17. Responded to email regarding case (ETC)
  18. Spoke with Partner regarding CS
  19. Completed Course in SOC Academy
  20. Ask Manager for Assistance
  21. Sent email to Logistics using ETC
  22. Made Morning of Calls
  23. Completed CL Pregame
  24. Sent Return Label Request