CompletedNimble PRCreateda NewAccountFramedInstallationCase(INFINIDAT)Sent NewCase Reply-Email usingETCFramedBreak-FixCaseSentemail toLogisticsusing ETCCreateda NewContactManuallycreatedReturnLabelCompletedCourse inSOCAcademyListed /InculdedPartner'sCS #VerifiedWarrantyPlaceCommentsin a CaseSent emailto CustomerSuccessusing ETCClosed aCase(Duplicate)CompletedCaseAuditsRespondedto emailregardingcase (ETC)CompletedCLPregameMadeMorningof CallsTransferreda CallMet CaseFramingSLASpoke withPartnerregardingCSClockedout forLunchAskManagerforAssistanceSentReturnLabelRequestCompletedNimble PRCreateda NewAccountFramedInstallationCase(INFINIDAT)Sent NewCase Reply-Email usingETCFramedBreak-FixCaseSentemail toLogisticsusing ETCCreateda NewContactManuallycreatedReturnLabelCompletedCourse inSOCAcademyListed /InculdedPartner'sCS #VerifiedWarrantyPlaceCommentsin a CaseSent emailto CustomerSuccessusing ETCClosed aCase(Duplicate)CompletedCaseAuditsRespondedto emailregardingcase (ETC)CompletedCLPregameMadeMorningof CallsTransferreda CallMet CaseFramingSLASpoke withPartnerregardingCSClockedout forLunchAskManagerforAssistanceSentReturnLabelRequest

SOC BINGO (CC) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed Nimble PR
  2. Created a New Account
  3. Framed Installation Case (INFINIDAT)
  4. Sent New Case Reply- Email using ETC
  5. Framed Break-Fix Case
  6. Sent email to Logistics using ETC
  7. Created a New Contact
  8. Manually created Return Label
  9. Completed Course in SOC Academy
  10. Listed / Inculded Partner's CS #
  11. Verified Warranty
  12. Place Comments in a Case
  13. Sent email to Customer Success using ETC
  14. Closed a Case (Duplicate)
  15. Completed Case Audits
  16. Responded to email regarding case (ETC)
  17. Completed CL Pregame
  18. Made Morning of Calls
  19. Transferred a Call
  20. Met Case Framing SLA
  21. Spoke with Partner regarding CS
  22. Clocked out for Lunch
  23. Ask Manager for Assistance
  24. Sent Return Label Request