SOC BINGO (CC) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Framed Installation Case (INFINIDAT)
2. Completed CL Pregame
3. Listed / Inculded Partner's CS #
4. Responded to email regarding case (ETC)
5. Closed a Case (Duplicate)
6. Sent email to Customer Success using ETC
7. Met Case Framing SLA
8. Clocked out for Lunch
9. Created a New Account
10. Spoke with Partner regarding CS
11. Transferred a Call
12. Made Morning of Calls
13. Completed Nimble PR
14. Ask Manager for Assistance
15. Framed Break-Fix Case
16. Manually created Return Label
17. Sent Return Label Request
18. Created a New Contact
19. Sent New Case Reply- Email using ETC
20. Completed Course in SOC Academy
21. Sent email to Logistics using ETC
22. Completed Case Audits
23. Verified Warranty
24. Place Comments in a Case