Sentemail toLogisticsusing ETCCompletedCaseAuditsClosed aCase(Duplicate)CompletedCourse inSOCAcademyCompletedNimble PRCreateda NewAccountClockedout forLunchSent NewCase Reply-Email usingETCCreateda NewContactPlaceCommentsin a CaseFramedBreak-FixCaseVerifiedWarrantyManuallycreatedReturnLabelSent emailto CustomerSuccessusing ETCSpoke withPartnerregardingCSTransferreda CallAskManagerforAssistanceMadeMorningof CallsMet CaseFramingSLAListed /InculdedPartner'sCS #Respondedto emailregardingcase (ETC)FramedInstallationCase(INFINIDAT)SentReturnLabelRequestCompletedCLPregameSentemail toLogisticsusing ETCCompletedCaseAuditsClosed aCase(Duplicate)CompletedCourse inSOCAcademyCompletedNimble PRCreateda NewAccountClockedout forLunchSent NewCase Reply-Email usingETCCreateda NewContactPlaceCommentsin a CaseFramedBreak-FixCaseVerifiedWarrantyManuallycreatedReturnLabelSent emailto CustomerSuccessusing ETCSpoke withPartnerregardingCSTransferreda CallAskManagerforAssistanceMadeMorningof CallsMet CaseFramingSLAListed /InculdedPartner'sCS #Respondedto emailregardingcase (ETC)FramedInstallationCase(INFINIDAT)SentReturnLabelRequestCompletedCLPregame

SOC BINGO (CC) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent email to Logistics using ETC
  2. Completed Case Audits
  3. Closed a Case (Duplicate)
  4. Completed Course in SOC Academy
  5. Completed Nimble PR
  6. Created a New Account
  7. Clocked out for Lunch
  8. Sent New Case Reply- Email using ETC
  9. Created a New Contact
  10. Place Comments in a Case
  11. Framed Break-Fix Case
  12. Verified Warranty
  13. Manually created Return Label
  14. Sent email to Customer Success using ETC
  15. Spoke with Partner regarding CS
  16. Transferred a Call
  17. Ask Manager for Assistance
  18. Made Morning of Calls
  19. Met Case Framing SLA
  20. Listed / Inculded Partner's CS #
  21. Responded to email regarding case (ETC)
  22. Framed Installation Case (INFINIDAT)
  23. Sent Return Label Request
  24. Completed CL Pregame