FramedInstallationCase(INFINIDAT)Createda NewContactManuallycreatedReturnLabelCompletedCaseAuditsPlaceCommentsin a CaseSentReturnLabelRequestListed /InculdedPartner'sCS #CompletedCourse inSOCAcademyCompletedNimble PRCompletedCLPregameClosed aCase(Duplicate)Sent emailto CustomerSuccessusing ETCTransferreda CallMet CaseFramingSLARespondedto emailregardingcase (ETC)Clockedout forLunchAskManagerforAssistanceSent NewCase Reply-Email usingETCMadeMorningof CallsCreateda NewAccountFramedBreak-FixCaseSpoke withPartnerregardingCSVerifiedWarrantySentemail toLogisticsusing ETCFramedInstallationCase(INFINIDAT)Createda NewContactManuallycreatedReturnLabelCompletedCaseAuditsPlaceCommentsin a CaseSentReturnLabelRequestListed /InculdedPartner'sCS #CompletedCourse inSOCAcademyCompletedNimble PRCompletedCLPregameClosed aCase(Duplicate)Sent emailto CustomerSuccessusing ETCTransferreda CallMet CaseFramingSLARespondedto emailregardingcase (ETC)Clockedout forLunchAskManagerforAssistanceSent NewCase Reply-Email usingETCMadeMorningof CallsCreateda NewAccountFramedBreak-FixCaseSpoke withPartnerregardingCSVerifiedWarrantySentemail toLogisticsusing ETC

SOC BINGO (CC) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Framed Installation Case (INFINIDAT)
  2. Created a New Contact
  3. Manually created Return Label
  4. Completed Case Audits
  5. Place Comments in a Case
  6. Sent Return Label Request
  7. Listed / Inculded Partner's CS #
  8. Completed Course in SOC Academy
  9. Completed Nimble PR
  10. Completed CL Pregame
  11. Closed a Case (Duplicate)
  12. Sent email to Customer Success using ETC
  13. Transferred a Call
  14. Met Case Framing SLA
  15. Responded to email regarding case (ETC)
  16. Clocked out for Lunch
  17. Ask Manager for Assistance
  18. Sent New Case Reply- Email using ETC
  19. Made Morning of Calls
  20. Created a New Account
  21. Framed Break-Fix Case
  22. Spoke with Partner regarding CS
  23. Verified Warranty
  24. Sent email to Logistics using ETC