SOC BINGO (CC) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Created a New Account
2. Framed Installation Case (INFINIDAT)
3. Sent email to Logistics using ETC
4. Sent email to Customer Success using ETC
5. Responded to email regarding case (ETC)
6. Completed Course in SOC Academy
7. Framed Break-Fix Case
8. Created a New Contact
9. Met Case Framing SLA
10. Clocked out for Lunch
11. Ask Manager for Assistance
12. Transferred a Call
13. Manually created Return Label
14. Completed CL Pregame
15. Sent Return Label Request
16. Made Morning of Calls
17. Place Comments in a Case
18. Closed a Case (Duplicate)
19. Sent New Case Reply- Email using ETC
20. Verified Warranty
21. Completed Case Audits
22. Completed Nimble PR
23. Spoke with Partner regarding CS
24. Listed / Inculded Partner's CS #