SOC BINGO (CC) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Framed Break-Fix Case
2. Closed a Case (Duplicate)
3. Manually created Return Label
4. Responded to email regarding case (ETC)
5. Created a New Contact
6. Completed Nimble PR
7. Met Case Framing SLA
8. Completed CL Pregame
9. Created a New Account
10. Listed / Inculded Partner's CS #
11. Verified Warranty
12. Completed Course in SOC Academy
13. Spoke with Partner regarding CS
14. Framed Installation Case (INFINIDAT)
15. Clocked out for Lunch
16. Sent New Case Reply- Email using ETC
17. Place Comments in a Case
18. Sent Return Label Request
19. Completed Case Audits
20. Transferred a Call
21. Sent email to Logistics using ETC
22. Made Morning of Calls
23. Sent email to Customer Success using ETC
24. Ask Manager for Assistance