GreetUsingName ofPersonState numberofminutes/hours"Do youhave anyquestions?""Welcome""Is thereanything elseI can helpyou with?"EyeContactManagingUpListen topatient/customer'sstorySmileIntroduceComplimenta teammemberThankYouIDBadgePresentExplanation"It hasbeen apleasure..."Duration"Let meexplaintheprocess"AcknowledgeGiveDirections"Sir","Ma'am",or "Miss"BlamelessApologySaying YourTitle andYour Role InCareGreetUsingName ofPersonState numberofminutes/hours"Do youhave anyquestions?""Welcome""Is thereanything elseI can helpyou with?"EyeContactManagingUpListen topatient/customer'sstorySmileIntroduceComplimenta teammemberThankYouIDBadgePresentExplanation"It hasbeen apleasure..."Duration"Let meexplaintheprocess"AcknowledgeGiveDirections"Sir","Ma'am",or "Miss"BlamelessApologySaying YourTitle andYour Role InCare

AIDET Behaviors BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Greet Using Name of Person
  3. State number of minutes/hours
  4. "Do you have any questions?"
  5. "Welcome"
  6. "Is there anything else I can help you with?"
  7. Eye Contact
  9. Managing Up
  10. Listen to patient/customer's story
  11. Smile
  12. Introduce
  13. Compliment a team member
  14. Thank You
  15. ID Badge Present
  16. Explanation
  17. "It has been a pleasure..."
  18. Duration
  19. "Let me explain the process"
  20. Acknowledge
  21. Give Directions
  22. "Sir", "Ma'am", or "Miss"
  23. Blameless Apology
  24. Saying Your Title and Your Role In Care