RemovefeedbackGive anAcknowled-gementstatementProcessa faultyreturnTalk to amemberin FLTalk to amemberinTXAction aHASPCaseRemoveFeedbackRemoveDefectClose out 5returns onthe sameaccountCheckthe KBHave aBusinessDevelopm-ent CallSend thememberan emailComplimentanotheragentSend a"Youmade myday"Give aGreatEmpathystatementGivesomeonea HighFiveAsk themhow theweather isAsk themhow theirbusinessis doingGet aDrink forsomeoneComplimentan itemthey aresellingCreate aCAAARTrequestAsk themhow theirbusinessis doingProcessa CreditGive aPartneringStatementRemovefeedbackGive anAcknowled-gementstatementProcessa faultyreturnTalk to amemberin FLTalk to amemberinTXAction aHASPCaseRemoveFeedbackRemoveDefectClose out 5returns onthe sameaccountCheckthe KBHave aBusinessDevelopm-ent CallSend thememberan emailComplimentanotheragentSend a"Youmade myday"Give aGreatEmpathystatementGivesomeonea HighFiveAsk themhow theweather isAsk themhow theirbusinessis doingGet aDrink forsomeoneComplimentan itemthey aresellingCreate aCAAARTrequestAsk themhow theirbusinessis doingProcessa CreditGive aPartneringStatement

MSO BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Remove feedback
  2. Give an Acknowled-gement statement
  3. Process a faulty return
  4. Talk to a member in FL
  5. Talk to a member in TX
  6. Action a HASP Case
  7. Remove Feedback
  8. Remove Defect
  9. Close out 5 returns on the same account
  10. Check the KB
  11. Have a Business Developm-ent Call
  12. Send the member an email
  13. Compliment another agent
  14. Send a "You made my day"
  15. Give a Great Empathy statement
  16. Give someone a High Five
  17. Ask them how the weather is
  18. Ask them how their business is doing
  19. Get a Drink for someone
  20. Compliment an item they are selling
  21. Create a CAAART request
  22. Ask them how their business is doing
  23. Process a Credit
  24. Give a Partnering Statement