AdherenceCustomerComplimentWhileEvaluatingCallTeamQualityAverage98%TeamQualityAverage93%UtilizedRoadsideFollow UpProcessAchieved"Zero"OutlierDayAvailableTime 75%or GreaterZeroNegativeImpact On 3EvaluatedCallsOverQualityAverage98%Scored100% onCustomerService WheelsAverageHandleTimeTeamAdherenceScored 100%on ProcessandDocumentationReceived"Pass TheFigure"ComplimentOverallQualityAverage95%TeamQualityAverage95%OverallQualityAverage93%OverallQualityAverage100%After CallWorkUnder15%100% OnAnEvaluationHONKDispatchedTeamQualityAverage100%Team AfterCall Workunder 25%TeamAverageHandleTimeAdherenceCustomerComplimentWhileEvaluatingCallTeamQualityAverage98%TeamQualityAverage93%UtilizedRoadsideFollow UpProcessAchieved"Zero"OutlierDayAvailableTime 75%or GreaterZeroNegativeImpact On 3EvaluatedCallsOverQualityAverage98%Scored100% onCustomerServiceWheelsAverageHandleTimeTeamAdherenceScored 100%on ProcessandDocumentationReceived"Pass TheFigure"ComplimentOverallQualityAverage95%TeamQualityAverage95%OverallQualityAverage93%OverallQualityAverage100%After CallWorkUnder15%100% OnAnEvaluationHONKDispatchedTeamQualityAverage100%Team AfterCall Workunder 25%TeamAverageHandleTime

Quality "Bingo" Mock Up - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Adherence
  2. Customer Compliment While Evaluating Call
  3. Team Quality Average 98%
  4. Team Quality Average 93%
  5. Utilized Roadside Follow Up Process
  6. Achieved "Zero" Outlier Day
  7. Available Time 75% or Greater
  8. Zero Negative Impact On 3 Evaluated Calls
  9. Over Quality Average 98%
  10. Scored 100% on Customer Service
  11. Wheels
  12. Average Handle Time
  13. Team Adherence
  14. Scored 100% on Process and Documentation
  15. Received "Pass The Figure" Compliment
  16. Overall Quality Average 95%
  17. Team Quality Average 95%
  18. Overall Quality Average 93%
  19. Overall Quality Average 100%
  20. After Call Work Under 15%
  21. 100% On An Evaluation
  22. HONK Dispatched
  23. Team Quality Average 100%
  24. Team After Call Work under 25%
  25. Team Average Handle Time