WheelsTeamAdherenceTeamQualityAverage93%AvailableTime 75%or GreaterAverageHandleTimeTeam AfterCall Workunder 25%ZeroNegativeImpact On 3EvaluatedCallsAchieved"Zero"OutlierDayReceived"Pass TheFigure"ComplimentAfter CallWorkUnder15%UtilizedRoadsideFollow UpProcessCustomerComplimentWhileEvaluatingCallTeamAverageHandleTimeOverallQualityAverage95%OverallQualityAverage93%TeamQualityAverage100%Adherence100% OnAnEvaluationOverallQualityAverage100%HONKDispatchedTeamQualityAverage95%TeamQualityAverage98%Scored 100%on ProcessandDocumentationOverQualityAverage98%Scored100% onCustomerServiceWheelsTeamAdherenceTeamQualityAverage93%AvailableTime 75%or GreaterAverageHandleTimeTeam AfterCall Workunder 25%ZeroNegativeImpact On 3EvaluatedCallsAchieved"Zero"OutlierDayReceived"Pass TheFigure"ComplimentAfter CallWorkUnder15%UtilizedRoadsideFollow UpProcessCustomerComplimentWhileEvaluatingCallTeamAverageHandleTimeOverallQualityAverage95%OverallQualityAverage93%TeamQualityAverage100%Adherence100% OnAnEvaluationOverallQualityAverage100%HONKDispatchedTeamQualityAverage95%TeamQualityAverage98%Scored 100%on ProcessandDocumentationOverQualityAverage98%Scored100% onCustomerService

Quality "Bingo" Mock Up - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wheels
  2. Team Adherence
  3. Team Quality Average 93%
  4. Available Time 75% or Greater
  5. Average Handle Time
  6. Team After Call Work under 25%
  7. Zero Negative Impact On 3 Evaluated Calls
  8. Achieved "Zero" Outlier Day
  9. Received "Pass The Figure" Compliment
  10. After Call Work Under 15%
  11. Utilized Roadside Follow Up Process
  12. Customer Compliment While Evaluating Call
  13. Team Average Handle Time
  14. Overall Quality Average 95%
  15. Overall Quality Average 93%
  16. Team Quality Average 100%
  17. Adherence
  18. 100% On An Evaluation
  19. Overall Quality Average 100%
  20. HONK Dispatched
  21. Team Quality Average 95%
  22. Team Quality Average 98%
  23. Scored 100% on Process and Documentation
  24. Over Quality Average 98%
  25. Scored 100% on Customer Service