HONKDispatchedOverQualityAverage98% WheelsOverallQualityAverage95%AdherenceTeamQualityAverage100%OverallQualityAverage100%100% OnAnEvaluationScored100% onCustomerServiceAvailableTime 75%or GreaterTeamAdherenceTeam AfterCall Workunder 25%TeamQualityAverage98%AverageHandleTimeAfter CallWorkUnder15%UtilizedRoadsideFollow UpProcessZeroNegativeImpact On 3EvaluatedCallsReceived"Pass TheFigure"ComplimentTeamAverageHandleTimeCustomerComplimentWhileEvaluatingCallAchieved"Zero"OutlierDayOverallQualityAverage93%TeamQualityAverage93%TeamQualityAverage95%Scored 100%on ProcessandDocumentationHONKDispatchedOverQualityAverage98%WheelsOverallQualityAverage95%AdherenceTeamQualityAverage100%OverallQualityAverage100%100% OnAnEvaluationScored100% onCustomerServiceAvailableTime 75%or GreaterTeamAdherenceTeam AfterCall Workunder 25%TeamQualityAverage98%AverageHandleTimeAfter CallWorkUnder15%UtilizedRoadsideFollow UpProcessZeroNegativeImpact On 3EvaluatedCallsReceived"Pass TheFigure"ComplimentTeamAverageHandleTimeCustomerComplimentWhileEvaluatingCallAchieved"Zero"OutlierDayOverallQualityAverage93%TeamQualityAverage93%TeamQualityAverage95%Scored 100%on ProcessandDocumentation

Quality "Bingo" Mock Up - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. HONK Dispatched
  2. Over Quality Average 98%
  3. Wheels
  4. Overall Quality Average 95%
  5. Adherence
  6. Team Quality Average 100%
  7. Overall Quality Average 100%
  8. 100% On An Evaluation
  9. Scored 100% on Customer Service
  10. Available Time 75% or Greater
  11. Team Adherence
  12. Team After Call Work under 25%
  13. Team Quality Average 98%
  14. Average Handle Time
  15. After Call Work Under 15%
  16. Utilized Roadside Follow Up Process
  17. Zero Negative Impact On 3 Evaluated Calls
  18. Received "Pass The Figure" Compliment
  19. Team Average Handle Time
  20. Customer Compliment While Evaluating Call
  21. Achieved "Zero" Outlier Day
  22. Overall Quality Average 93%
  23. Team Quality Average 93%
  24. Team Quality Average 95%
  25. Scored 100% on Process and Documentation