Scored 100% on Customer Service Team After Call Work under 25% Overall Quality Average 95% Overall Quality Average 93% Team Average Handle Time Average Handle Time
Wheels Received "Pass The Figure" Compliment Achieved "Zero" Outlier Day Team Quality Average 98% Overall Quality Average 100% Over Quality Average 98% Team Adherence After Call Work Under 15% Utilized Roadside Follow Up Process Zero Negative Impact On 3 Evaluated Calls Team Quality Average 100% Team Quality Average 95% Customer Compliment While Evaluating Call Team Quality Average 93% Adherence Available Time 75% or Greater 100% On An Evaluation HONK Dispatched Scored 100% on Process and Documentation Scored 100% on Customer Service Team After Call Work under 25% Overall Quality Average 95% Overall Quality Average 93% Team Average Handle Time Average Handle Time Wheels Received "Pass The Figure" Compliment Achieved "Zero" Outlier Day Team Quality Average 98% Overall Quality Average 100% Over Quality Average 98% Team Adherence After Call Work Under 15% Utilized Roadside Follow Up Process Zero Negative Impact On 3 Evaluated Calls Team Quality Average 100% Team Quality Average 95% Customer Compliment While Evaluating Call Team Quality Average 93% Adherence Available Time 75% or Greater 100% On An Evaluation HONK Dispatched Scored 100% on Process and Documentation
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Scored 100% on Customer Service
Team After Call Work under 25%
Overall Quality Average 95%
Overall Quality Average 93%
Team Average Handle Time
Average Handle Time
Wheels
Received "Pass The Figure" Compliment
Achieved "Zero" Outlier Day
Team Quality Average 98%
Overall Quality Average 100%
Over Quality Average 98%
Team Adherence
After Call Work
Under 15%
Utilized Roadside Follow Up Process
Zero Negative Impact On 3 Evaluated Calls
Team Quality Average 100%
Team Quality Average 95%
Customer Compliment While Evaluating Call
Team Quality Average 93%
Adherence
Available Time 75% or Greater
100% On An Evaluation
HONK Dispatched
Scored 100% on Process and Documentation