TeamAdherenceOverQualityAverage98%TeamQualityAverage98%OverallQualityAverage100%Scored100% onCustomerServiceTeamQualityAverage93%TeamQualityAverage100%100% OnAnEvaluationAvailableTime 75%or GreaterTeamAverageHandleTime WheelsAverageHandleTimeTeam AfterCall Workunder 25%Received"Pass TheFigure"ComplimentAfter CallWorkUnder15%UtilizedRoadsideFollow UpProcessZeroNegativeImpact On 3EvaluatedCallsCustomerComplimentWhileEvaluatingCallHONKDispatchedOverallQualityAverage95%Scored 100%on ProcessandDocumentationOverallQualityAverage93%AdherenceAchieved"Zero"OutlierDayTeamQualityAverage95%TeamAdherenceOverQualityAverage98%TeamQualityAverage98%OverallQualityAverage100%Scored100% onCustomerServiceTeamQualityAverage93%TeamQualityAverage100%100% OnAnEvaluationAvailableTime 75%or GreaterTeamAverageHandleTimeWheelsAverageHandleTimeTeam AfterCall Workunder 25%Received"Pass TheFigure"ComplimentAfter CallWorkUnder15%UtilizedRoadsideFollow UpProcessZeroNegativeImpact On 3EvaluatedCallsCustomerComplimentWhileEvaluatingCallHONKDispatchedOverallQualityAverage95%Scored 100%on ProcessandDocumentationOverallQualityAverage93%AdherenceAchieved"Zero"OutlierDayTeamQualityAverage95%

Quality "Bingo" Mock Up - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Team Adherence
  2. Over Quality Average 98%
  3. Team Quality Average 98%
  4. Overall Quality Average 100%
  5. Scored 100% on Customer Service
  6. Team Quality Average 93%
  7. Team Quality Average 100%
  8. 100% On An Evaluation
  9. Available Time 75% or Greater
  10. Team Average Handle Time
  11. Wheels
  12. Average Handle Time
  13. Team After Call Work under 25%
  14. Received "Pass The Figure" Compliment
  15. After Call Work Under 15%
  16. Utilized Roadside Follow Up Process
  17. Zero Negative Impact On 3 Evaluated Calls
  18. Customer Compliment While Evaluating Call
  19. HONK Dispatched
  20. Overall Quality Average 95%
  21. Scored 100% on Process and Documentation
  22. Overall Quality Average 93%
  23. Adherence
  24. Achieved "Zero" Outlier Day
  25. Team Quality Average 95%