WheelsAchieved"Zero"OutlierDayTeamAdherenceAverageHandleTimeTeamQualityAverage98%TeamQualityAverage95%TeamAverageHandleTimeReceived"Pass TheFigure"ComplimentScored 100%on ProcessandDocumentationOverQualityAverage98%HONKDispatchedAfter CallWorkUnder15%Scored100% onCustomerServiceCustomerComplimentWhileEvaluatingCallTeam AfterCall Workunder 25%100% OnAnEvaluationOverallQualityAverage100%AdherenceTeamQualityAverage93%TeamQualityAverage100%ZeroNegativeImpact On 3EvaluatedCallsOverallQualityAverage95%UtilizedRoadsideFollow UpProcessAvailableTime 75%or GreaterOverallQualityAverage93%WheelsAchieved"Zero"OutlierDayTeamAdherenceAverageHandleTimeTeamQualityAverage98%TeamQualityAverage95%TeamAverageHandleTimeReceived"Pass TheFigure"ComplimentScored 100%on ProcessandDocumentationOverQualityAverage98%HONKDispatchedAfter CallWorkUnder15%Scored100% onCustomerServiceCustomerComplimentWhileEvaluatingCallTeam AfterCall Workunder 25%100% OnAnEvaluationOverallQualityAverage100%AdherenceTeamQualityAverage93%TeamQualityAverage100%ZeroNegativeImpact On 3EvaluatedCallsOverallQualityAverage95%UtilizedRoadsideFollow UpProcessAvailableTime 75%or GreaterOverallQualityAverage93%

Quality "Bingo" Mock Up - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wheels
  2. Achieved "Zero" Outlier Day
  3. Team Adherence
  4. Average Handle Time
  5. Team Quality Average 98%
  6. Team Quality Average 95%
  7. Team Average Handle Time
  8. Received "Pass The Figure" Compliment
  9. Scored 100% on Process and Documentation
  10. Over Quality Average 98%
  11. HONK Dispatched
  12. After Call Work Under 15%
  13. Scored 100% on Customer Service
  14. Customer Compliment While Evaluating Call
  15. Team After Call Work under 25%
  16. 100% On An Evaluation
  17. Overall Quality Average 100%
  18. Adherence
  19. Team Quality Average 93%
  20. Team Quality Average 100%
  21. Zero Negative Impact On 3 Evaluated Calls
  22. Overall Quality Average 95%
  23. Utilized Roadside Follow Up Process
  24. Available Time 75% or Greater
  25. Overall Quality Average 93%