ZeroNegativeImpact On 3EvaluatedCallsOverallQualityAverage93%OverallQualityAverage100%TeamQualityAverage98%OverallQualityAverage95%Received"Pass TheFigure"ComplimentCustomerComplimentWhileEvaluatingCall WheelsTeamAverageHandleTimeAvailableTime 75%or GreaterTeam AfterCall Workunder 25%HONKDispatchedTeamQualityAverage100%100% OnAnEvaluationAverageHandleTimeTeamQualityAverage95%After CallWorkUnder15%AdherenceAchieved"Zero"OutlierDayUtilizedRoadsideFollow UpProcessScored 100%on ProcessandDocumentationScored100% onCustomerServiceTeamQualityAverage93%TeamAdherenceOverQualityAverage98%ZeroNegativeImpact On 3EvaluatedCallsOverallQualityAverage93%OverallQualityAverage100%TeamQualityAverage98%OverallQualityAverage95%Received"Pass TheFigure"ComplimentCustomerComplimentWhileEvaluatingCallWheelsTeamAverageHandleTimeAvailableTime 75%or GreaterTeam AfterCall Workunder 25%HONKDispatchedTeamQualityAverage100%100% OnAnEvaluationAverageHandleTimeTeamQualityAverage95%After CallWorkUnder15%AdherenceAchieved"Zero"OutlierDayUtilizedRoadsideFollow UpProcessScored 100%on ProcessandDocumentationScored100% onCustomerServiceTeamQualityAverage93%TeamAdherenceOverQualityAverage98%

Quality "Bingo" Mock Up - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Zero Negative Impact On 3 Evaluated Calls
  2. Overall Quality Average 93%
  3. Overall Quality Average 100%
  4. Team Quality Average 98%
  5. Overall Quality Average 95%
  6. Received "Pass The Figure" Compliment
  7. Customer Compliment While Evaluating Call
  8. Wheels
  9. Team Average Handle Time
  10. Available Time 75% or Greater
  11. Team After Call Work under 25%
  12. HONK Dispatched
  13. Team Quality Average 100%
  14. 100% On An Evaluation
  15. Average Handle Time
  16. Team Quality Average 95%
  17. After Call Work Under 15%
  18. Adherence
  19. Achieved "Zero" Outlier Day
  20. Utilized Roadside Follow Up Process
  21. Scored 100% on Process and Documentation
  22. Scored 100% on Customer Service
  23. Team Quality Average 93%
  24. Team Adherence
  25. Over Quality Average 98%