Work A CaseWhere AlbertLiverpool IsThe UAUGet A CMComplimentTo TL OrCoachSuspectCalls AndApologizesFor StealingSkimmedOut OfCM StateWorkAccountWhere NoFraudPostedInitiate UAFor Over$20,000.00CM Says,"WellAren't YouSweet"SkimmedQuickCloseReceiveA "4"CallReceive ACallRegardingPaymentLanguageLine CallForTagalogReverseYour OwnHoldMade AnOutboundCall ToPoliceChangeMajorFraudTypeInitiateUA31Process UAon a Co-WorkersPersonalAccountHave To XferCMComplaint ToTL or CoachZero LossQuickCloseCM LastName has2 "Z"sWork A "QuickClose" That IsReally Not A"Quick Close"Hold ForGreaterThan$15,000.00ProcessUA32ReverseWriteoffOf Exactly$7,124.82Work ASmallBalanceCaseWork A CaseWhere AlbertLiverpool IsThe UAUGet A CMComplimentTo TL OrCoachSuspectCalls AndApologizesFor StealingSkimmedOut OfCM StateWorkAccountWhere NoFraudPostedInitiate UAFor Over$20,000.00CM Says,"WellAren't YouSweet"SkimmedQuickCloseReceiveA "4"CallReceive ACallRegardingPaymentLanguageLine CallForTagalogReverseYour OwnHoldMade AnOutboundCall ToPoliceChangeMajorFraudTypeInitiateUA31Process UAon a Co-WorkersPersonalAccountHave To XferCMComplaint ToTL or CoachZero LossQuickCloseCM LastName has2 "Z"sWork A "QuickClose" That IsReally Not A"Quick Close"Hold ForGreaterThan$15,000.00ProcessUA32ReverseWriteoffOf Exactly$7,124.82Work ASmallBalanceCase

E.D.D.I.E. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work A Case Where Albert Liverpool Is The UAU
  2. Get A CM Compliment To TL Or Coach
  3. Suspect Calls And Apologizes For Stealing
  4. Skimmed Out Of CM State
  5. Work Account Where No Fraud Posted
  6. Initiate UA For Over $20,000.00
  7. CM Says, "Well Aren't You Sweet"
  8. Skimmed Quick Close
  9. Receive A "4" Call
  10. Receive A Call Regarding Payment
  11. Language Line Call For Tagalog
  12. Reverse Your Own Hold
  13. Made An Outbound Call To Police
  14. Change Major Fraud Type
  15. Initiate UA31
  16. Process UA on a Co-Workers Personal Account
  17. Have To Xfer CM Complaint To TL or Coach
  18. Zero Loss Quick Close
  19. CM Last Name has 2 "Z"s
  20. Work A "Quick Close" That Is Really Not A "Quick Close"
  21. Hold For Greater Than $15,000.00
  22. Process UA32
  23. Reverse Writeoff Of Exactly $7,124.82
  24. Work A Small Balance Case