InitiateUA31ReceiveA "4"CallWorkAccountWhere NoFraudPostedHold ForGreaterThan$15,000.00ChangeMajorFraudTypeWork A "QuickClose" That IsReally Not A"Quick Close"Process UAon a Co-WorkersPersonalAccountWork ASmallBalanceCaseLanguageLine CallForTagalogSuspectCalls AndApologizesFor StealingSkimmedOut OfCM StateReceive ACallRegardingPaymentReverseYour OwnHoldHave To XferCMComplaint ToTL or CoachSkimmedQuickCloseReverseWriteoffOf Exactly$7,124.82Work A CaseWhere AlbertLiverpool IsThe UAUMade AnOutboundCall ToPoliceProcessUA32CM Says,"WellAren't YouSweet"Initiate UAFor Over$20,000.00Zero LossQuickCloseGet A CMComplimentTo TL OrCoachCM LastName has2 "Z"sInitiateUA31ReceiveA "4"CallWorkAccountWhere NoFraudPostedHold ForGreaterThan$15,000.00ChangeMajorFraudTypeWork A "QuickClose" That IsReally Not A"Quick Close"Process UAon a Co-WorkersPersonalAccountWork ASmallBalanceCaseLanguageLine CallForTagalogSuspectCalls AndApologizesFor StealingSkimmedOut OfCM StateReceive ACallRegardingPaymentReverseYour OwnHoldHave To XferCMComplaint ToTL or CoachSkimmedQuickCloseReverseWriteoffOf Exactly$7,124.82Work A CaseWhere AlbertLiverpool IsThe UAUMade AnOutboundCall ToPoliceProcessUA32CM Says,"WellAren't YouSweet"Initiate UAFor Over$20,000.00Zero LossQuickCloseGet A CMComplimentTo TL OrCoachCM LastName has2 "Z"s

E.D.D.I.E. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Initiate UA31
  2. Receive A "4" Call
  3. Work Account Where No Fraud Posted
  4. Hold For Greater Than $15,000.00
  5. Change Major Fraud Type
  6. Work A "Quick Close" That Is Really Not A "Quick Close"
  7. Process UA on a Co-Workers Personal Account
  8. Work A Small Balance Case
  9. Language Line Call For Tagalog
  10. Suspect Calls And Apologizes For Stealing
  11. Skimmed Out Of CM State
  12. Receive A Call Regarding Payment
  13. Reverse Your Own Hold
  14. Have To Xfer CM Complaint To TL or Coach
  15. Skimmed Quick Close
  16. Reverse Writeoff Of Exactly $7,124.82
  17. Work A Case Where Albert Liverpool Is The UAU
  18. Made An Outbound Call To Police
  19. Process UA32
  20. CM Says, "Well Aren't You Sweet"
  21. Initiate UA For Over $20,000.00
  22. Zero Loss Quick Close
  23. Get A CM Compliment To TL Or Coach
  24. CM Last Name has 2 "Z"s