Receive ACallRegardingPaymentCM LastName has2 "Z"sSkimmedQuickCloseSuspectCalls AndApologizesFor StealingReverseWriteoffOf Exactly$7,124.82Work A CaseWhere AlbertLiverpool IsThe UAUReceiveA "4"CallCM Says,"WellAren't YouSweet"ProcessUA32Zero LossQuickCloseWork A "QuickClose" That IsReally Not A"Quick Close"Initiate UAFor Over$20,000.00ReverseYour OwnHoldWork ASmallBalanceCaseLanguageLine CallForTagalogWorkAccountWhere NoFraudPostedHold ForGreaterThan$15,000.00ChangeMajorFraudTypeInitiateUA31Made AnOutboundCall ToPoliceSkimmedOut OfCM StateHave To XferCMComplaint ToTL or CoachGet A CMComplimentTo TL OrCoachProcess UAon a Co-WorkersPersonalAccountReceive ACallRegardingPaymentCM LastName has2 "Z"sSkimmedQuickCloseSuspectCalls AndApologizesFor StealingReverseWriteoffOf Exactly$7,124.82Work A CaseWhere AlbertLiverpool IsThe UAUReceiveA "4"CallCM Says,"WellAren't YouSweet"ProcessUA32Zero LossQuickCloseWork A "QuickClose" That IsReally Not A"Quick Close"Initiate UAFor Over$20,000.00ReverseYour OwnHoldWork ASmallBalanceCaseLanguageLine CallForTagalogWorkAccountWhere NoFraudPostedHold ForGreaterThan$15,000.00ChangeMajorFraudTypeInitiateUA31Made AnOutboundCall ToPoliceSkimmedOut OfCM StateHave To XferCMComplaint ToTL or CoachGet A CMComplimentTo TL OrCoachProcess UAon a Co-WorkersPersonalAccount

E.D.D.I.E. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Receive A Call Regarding Payment
  2. CM Last Name has 2 "Z"s
  3. Skimmed Quick Close
  4. Suspect Calls And Apologizes For Stealing
  5. Reverse Writeoff Of Exactly $7,124.82
  6. Work A Case Where Albert Liverpool Is The UAU
  7. Receive A "4" Call
  8. CM Says, "Well Aren't You Sweet"
  9. Process UA32
  10. Zero Loss Quick Close
  11. Work A "Quick Close" That Is Really Not A "Quick Close"
  12. Initiate UA For Over $20,000.00
  13. Reverse Your Own Hold
  14. Work A Small Balance Case
  15. Language Line Call For Tagalog
  16. Work Account Where No Fraud Posted
  17. Hold For Greater Than $15,000.00
  18. Change Major Fraud Type
  19. Initiate UA31
  20. Made An Outbound Call To Police
  21. Skimmed Out Of CM State
  22. Have To Xfer CM Complaint To TL or Coach
  23. Get A CM Compliment To TL Or Coach
  24. Process UA on a Co-Workers Personal Account