COB/AppealsMacroICUEAuthorizationHistoryTransferto StateLanguageLineUM HistoryAuthorizationPenguinsSendIDCardsMyCoachDentalBenefitsMACESSRouteTemporaryAddressChangeMedicalBenefitsSMEPCPUpdateOutboundcall toProviderCompassion/PersonalConnectionEMOMEDPREProviderSearchmyuhc.comCreateCommitmentHIPAADocumentAnswer/AskQuestion inJabberChatUHCCP.comDocumentationSOPCOB/AppealsMacroICUEAuthorizationHistoryTransferto StateLanguageLineUM HistoryAuthorizationPenguinsSendIDCardsMyCoachDentalBenefitsMACESSRouteTemporaryAddressChangeMedicalBenefitsSMEPCPUpdateOutboundcall toProviderCompassion/PersonalConnectionEMOMEDPREProviderSearchmyuhc.comCreateCommitmentHIPAADocumentAnswer/AskQuestion inJabberChatUHCCP.comDocumentationSOP

Call Listening BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. COB/Appeals Macro
  2. ICUE Authorization History
  3. Transfer to State
  4. Language Line
  5. UM History Authorization
  6. Penguins
  7. Send ID Cards
  8. MyCoach
  9. Dental Benefits
  10. MACESS Route
  11. Temporary Address Change
  12. Medical Benefits
  13. SME
  14. PCP Update
  15. Outbound call to Provider
  16. Compassion/Personal Connection
  17. EMOMED
  18. PRE Provider Search
  19. myuhc.com
  20. Create Commitment
  21. HIPAA Document
  22. Answer/Ask Question in Jabber Chat
  23. UHCCP.com
  24. Documentation SOP