(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
<2.5% required TL assistance
Visit from figure during Pass the Figure monthly contest
Team adherence > 95% for month
100% on a quality evaluation
<75 minutes of break overages for team for week
Zero evaluations with negatives in Customer Service for month
Quality average >95% for month
<5 minutes of break overages for week
AHT within 3% of benchmark
% Available > 75% for week
Flex
100% on Process and Documentation
Perfect attendance and punctuality for the month
CPPH within 0.5 calls of benchmark
Supervisor, manager, or quality discretion (recognition for going above and beyond)
<5 minutes of lunch overages for week
200+ calls handled in a week
Zero evaluations with negatives in Experience for month