(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Zero Outlier Day achieved
200+ calls handled in a week
<75 minutes of break overages for team for week
<5 minutes of break overages for week
AHT within 3% of benchmark
Supervisor, manager, or quality discretion (recognition for going above and beyond)
Team adherence > 95% for month
Perfect attendance and punctuality for the month
% Available > 70% for team for month
<2.5% required TL assistance
Schedule Adherence > 95% for week
Zero evaluations with negatives in Experience for month
Quality average >95% for month
CPPH within 0.5 calls of benchmark
100% on Process and Documentation
Zero evaluations with negatives in Customer Service for month
Flex
Visit from figure during Pass the Figure monthly contest