(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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<75 minutes of break overages for team for week
Team adherence > 95% for month
% Available > 75% for week
<5 minutes of lunch overages for week
Perfect attendance and punctuality for the month
100% on a quality evaluation
Quality average >95% for month
Team quality > 95% for month
<2.5% required TL assistance
Customer compliment while evaluating call
200+ calls handled in a week
100% on Process and Documentation
Visit from figure during Pass the Figure monthly contest
Zero Outlier Day achieved
% Available > 70% for team for month
Supervisor, manager, or quality discretion (recognition for going above and beyond)
Zero evaluations with negatives in Customer Service for month
Flex
Schedule Adherence > 95% for week
<5 minutes of break overages for week
CPPH within 0.5 calls of benchmark
ACW less than 20% of total AHT for week
Zero evaluations with negatives in Experience for month
