(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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100% on Process and Documentation
Quality average >95% for month
Perfect attendance and punctuality for the month
Flex
CPPH within 0.5 calls of benchmark
100% on a quality evaluation
Zero evaluations with negatives in Customer Service for month
Zero evaluations with negatives in Experience for month
<2.5% required TL assistance
AHT within 3% of benchmark
Team quality > 95% for month
% Available > 70% for team for month
ACW less than 20% of total AHT for week
<75 minutes of break overages for team for week
% Available > 75% for week
Customer compliment while evaluating call
Supervisor, manager, or quality discretion (recognition for going above and beyond)
<5 minutes of break overages for week
Visit from figure during Pass the Figure monthly contest