Completephase 1 orphase 2reimagetestingSend POSnot opemail withno typosHelp storeinstalladditionalequipmentCorrectlyescalate apart/pricingissueHelp storewith anymonitorissueConfigure anew orreplacementthin clientHelp storewith anyiPADissueFix WIFIrelatedissueFIXsigcapstylusissueTestphone/faxissue at66 blockCorrectlyescalateDOTissueHelp storewith non-pwDayforceissueFIX DM printerjamming/printingissueFIX printserver notpingingFIXsigcap notpingingFIX anyprinterimagequality issueFIXprinterjamNEW printerinstall w/POW SAVEadjustFix anytelecheckissueHelp storeinstall anytripliteUPSNetworkdown,restore4GFollow upon 3 tickets"waiting onclient"Reportcallsamplesto VerizonFollow upon 3 tickets"ready forinstall"Completephase 1 orphase 2reimagetestingSend POSnot opemail withno typosHelp storeinstalladditionalequipmentCorrectlyescalate apart/pricingissueHelp storewith anymonitorissueConfigure anew orreplacementthin clientHelp storewith anyiPADissueFix WIFIrelatedissueFIXsigcapstylusissueTestphone/faxissue at66 blockCorrectlyescalateDOTissueHelp storewith non-pwDayforceissueFIX DM printerjamming/printingissueFIX printserver notpingingFIXsigcap notpingingFIX anyprinterimagequality issueFIXprinterjamNEW printerinstall w/POW SAVEadjustFix anytelecheckissueHelp storeinstall anytripliteUPSNetworkdown,restore4GFollow upon 3 tickets"waiting onclient"Reportcallsamplesto VerizonFollow upon 3 tickets"ready forinstall"

HelpDesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Complete phase 1 or phase 2 reimage testing
  2. Send POS not op email with no typos
  3. Help store install additional equipment
  4. Correctly escalate a part/pricing issue
  5. Help store with any monitor issue
  6. Configure a new or replacement thin client
  7. Help store with any iPAD issue
  8. Fix WIFI related issue
  9. FIX sigcap stylus issue
  10. Test phone/fax issue at 66 block
  11. Correctly escalate DOT issue
  12. Help store with non-pw Dayforce issue
  13. FIX DM printer jamming/printing issue
  14. FIX print server not pinging
  15. FIX sigcap not pinging
  16. FIX any printer image quality issue
  17. FIX printer jam
  18. NEW printer install w/ POW SAVE adjust
  19. Fix any telecheck issue
  20. Help store install any triplite UPS
  21. Network down, restore 4G
  22. Follow up on 3 tickets "waiting on client"
  23. Report call samples to Verizon
  24. Follow up on 3 tickets "ready for install"