Checkpending cardholds for amemberAdd anote forgiving apayoffGivesomeonetheir SACVerify theVIN beforegivingpayoffPrint anenvelopefrom DNAGuide someonethroughregistering forPaymentCenterHot carda debitcardResetPIN forVRUTake anSWBCpaymentLook inSTAR to seewhytransactiondeclinedCheck tosee PVPay statusLook upcredit cardin EvolveTransferfromsavings tocheckingReset apasswordin OnlineBankingOrderchecksTellmemberwhat typeof stmtsthey haveOrder anewcardUseCSRassistLook to seewhen a directdeposit willcome inUpdatephonenumberon profileCheckmemobalancesCheck to seehow manyReg DsomeonehasTellmemberoptionsafter RegD is metGive theroutingnumber toa memberCheckpending cardholds for amemberAdd anote forgiving apayoffGivesomeonetheir SACVerify theVIN beforegivingpayoffPrint anenvelopefrom DNAGuide someonethroughregistering forPaymentCenterHot carda debitcardResetPIN forVRUTake anSWBCpaymentLook inSTAR to seewhytransactiondeclinedCheck tosee PVPay statusLook upcredit cardin EvolveTransferfromsavings tocheckingReset apasswordin OnlineBankingOrderchecksTellmemberwhat typeof stmtsthey haveOrder anewcardUseCSRassistLook to seewhen a directdeposit willcome inUpdatephonenumberon profileCheckmemobalancesCheck to seehow manyReg DsomeonehasTellmemberoptionsafter RegD is metGive theroutingnumber toa member

Training! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check pending card holds for a member
  2. Add a note for giving a payoff
  3. Give someone their SAC
  4. Verify the VIN before giving payoff
  5. Print an envelope from DNA
  6. Guide someone through registering for Payment Center
  7. Hot card a debit card
  8. Reset PIN for VRU
  9. Take an SWBC payment
  10. Look in STAR to see why transaction declined
  11. Check to see PV Pay status
  12. Look up credit card in Evolve
  13. Transfer from savings to checking
  14. Reset a password in Online Banking
  15. Order checks
  16. Tell member what type of stmts they have
  17. Order a new card
  18. Use CSR assist
  19. Look to see when a direct deposit will come in
  20. Update phone number on profile
  21. Check memo balances
  22. Check to see how many Reg D someone has
  23. Tell member options after Reg D is met
  24. Give the routing number to a member