OrderchecksUpdatephonenumberon profileGuide someonethroughregistering forPaymentCenterCheckmemobalancesGive theroutingnumber toa memberGivesomeonetheir SACReset apasswordin OnlineBankingCheck to seehow manyReg DsomeonehasTake anSWBCpaymentTellmemberoptionsafter RegD is metVerify theVIN beforegivingpayoffAdd anote forgiving apayoffOrder anewcardTellmemberwhat typeof stmtsthey haveResetPIN forVRUTransferfromsavings tocheckingLook to seewhen a directdeposit willcome inCheck tosee PVPay statusCheckpending cardholds for amemberHot carda debitcardUseCSRassistPrint anenvelopefrom DNALook upcredit cardin EvolveLook inSTAR to seewhytransactiondeclinedOrderchecksUpdatephonenumberon profileGuide someonethroughregistering forPaymentCenterCheckmemobalancesGive theroutingnumber toa memberGivesomeonetheir SACReset apasswordin OnlineBankingCheck to seehow manyReg DsomeonehasTake anSWBCpaymentTellmemberoptionsafter RegD is metVerify theVIN beforegivingpayoffAdd anote forgiving apayoffOrder anewcardTellmemberwhat typeof stmtsthey haveResetPIN forVRUTransferfromsavings tocheckingLook to seewhen a directdeposit willcome inCheck tosee PVPay statusCheckpending cardholds for amemberHot carda debitcardUseCSRassistPrint anenvelopefrom DNALook upcredit cardin EvolveLook inSTAR to seewhytransactiondeclined

Training! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Order checks
  2. Update phone number on profile
  3. Guide someone through registering for Payment Center
  4. Check memo balances
  5. Give the routing number to a member
  6. Give someone their SAC
  7. Reset a password in Online Banking
  8. Check to see how many Reg D someone has
  9. Take an SWBC payment
  10. Tell member options after Reg D is met
  11. Verify the VIN before giving payoff
  12. Add a note for giving a payoff
  13. Order a new card
  14. Tell member what type of stmts they have
  15. Reset PIN for VRU
  16. Transfer from savings to checking
  17. Look to see when a direct deposit will come in
  18. Check to see PV Pay status
  19. Check pending card holds for a member
  20. Hot card a debit card
  21. Use CSR assist
  22. Print an envelope from DNA
  23. Look up credit card in Evolve
  24. Look in STAR to see why transaction declined