Reset apasswordin OnlineBankingResetPIN forVRUCheckpending cardholds for amemberUpdatephonenumberon profileLook upcredit cardin EvolvePrint anenvelopefrom DNAGuide someonethroughregistering forPaymentCenterLook to seewhen a directdeposit willcome inCheckmemobalancesVerify theVIN beforegivingpayoffHot carda debitcardUseCSRassistTellmemberwhat typeof stmtsthey haveTransferfromsavings tocheckingTellmemberoptionsafter RegD is metOrderchecksAdd anote forgiving apayoffCheck to seehow manyReg DsomeonehasLook inSTAR to seewhytransactiondeclinedOrder anewcardCheck tosee PVPay statusGivesomeonetheir SACGive theroutingnumber toa memberTake anSWBCpaymentReset apasswordin OnlineBankingResetPIN forVRUCheckpending cardholds for amemberUpdatephonenumberon profileLook upcredit cardin EvolvePrint anenvelopefrom DNAGuide someonethroughregistering forPaymentCenterLook to seewhen a directdeposit willcome inCheckmemobalancesVerify theVIN beforegivingpayoffHot carda debitcardUseCSRassistTellmemberwhat typeof stmtsthey haveTransferfromsavings tocheckingTellmemberoptionsafter RegD is metOrderchecksAdd anote forgiving apayoffCheck to seehow manyReg DsomeonehasLook inSTAR to seewhytransactiondeclinedOrder anewcardCheck tosee PVPay statusGivesomeonetheir SACGive theroutingnumber toa memberTake anSWBCpayment

Training! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reset a password in Online Banking
  2. Reset PIN for VRU
  3. Check pending card holds for a member
  4. Update phone number on profile
  5. Look up credit card in Evolve
  6. Print an envelope from DNA
  7. Guide someone through registering for Payment Center
  8. Look to see when a direct deposit will come in
  9. Check memo balances
  10. Verify the VIN before giving payoff
  11. Hot card a debit card
  12. Use CSR assist
  13. Tell member what type of stmts they have
  14. Transfer from savings to checking
  15. Tell member options after Reg D is met
  16. Order checks
  17. Add a note for giving a payoff
  18. Check to see how many Reg D someone has
  19. Look in STAR to see why transaction declined
  20. Order a new card
  21. Check to see PV Pay status
  22. Give someone their SAC
  23. Give the routing number to a member
  24. Take an SWBC payment