Print anenvelopefrom DNAHot carda debitcardGive theroutingnumber toa memberUseCSRassistReset apasswordin OnlineBankingGuide someonethroughregistering forPaymentCenterTransferfromsavings tocheckingLook to seewhen a directdeposit willcome inResetPIN forVRUUpdatephonenumberon profileCheckmemobalancesVerify theVIN beforegivingpayoffAdd anote forgiving apayoffGivesomeonetheir SACCheck to seehow manyReg DsomeonehasTellmemberwhat typeof stmtsthey haveTake anSWBCpaymentCheckpending cardholds for amemberLook upcredit cardin EvolveLook inSTAR to seewhytransactiondeclinedOrderchecksTellmemberoptionsafter RegD is metOrder anewcardCheck tosee PVPay statusPrint anenvelopefrom DNAHot carda debitcardGive theroutingnumber toa memberUseCSRassistReset apasswordin OnlineBankingGuide someonethroughregistering forPaymentCenterTransferfromsavings tocheckingLook to seewhen a directdeposit willcome inResetPIN forVRUUpdatephonenumberon profileCheckmemobalancesVerify theVIN beforegivingpayoffAdd anote forgiving apayoffGivesomeonetheir SACCheck to seehow manyReg DsomeonehasTellmemberwhat typeof stmtsthey haveTake anSWBCpaymentCheckpending cardholds for amemberLook upcredit cardin EvolveLook inSTAR to seewhytransactiondeclinedOrderchecksTellmemberoptionsafter RegD is metOrder anewcardCheck tosee PVPay status

Training! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Print an envelope from DNA
  2. Hot card a debit card
  3. Give the routing number to a member
  4. Use CSR assist
  5. Reset a password in Online Banking
  6. Guide someone through registering for Payment Center
  7. Transfer from savings to checking
  8. Look to see when a direct deposit will come in
  9. Reset PIN for VRU
  10. Update phone number on profile
  11. Check memo balances
  12. Verify the VIN before giving payoff
  13. Add a note for giving a payoff
  14. Give someone their SAC
  15. Check to see how many Reg D someone has
  16. Tell member what type of stmts they have
  17. Take an SWBC payment
  18. Check pending card holds for a member
  19. Look up credit card in Evolve
  20. Look in STAR to see why transaction declined
  21. Order checks
  22. Tell member options after Reg D is met
  23. Order a new card
  24. Check to see PV Pay status