Givesomeonetheir SACResetPIN forVRUUseCSRassistLook inSTAR to seewhytransactiondeclinedTransferfromsavings tocheckingPrint anenvelopefrom DNATake anSWBCpaymentCheckmemobalancesHot carda debitcardCheckpending cardholds for amemberGive theroutingnumber toa memberUpdatephonenumberon profileOrder anewcardVerify theVIN beforegivingpayoffCheck tosee PVPay statusTellmemberoptionsafter RegD is metTellmemberwhat typeof stmtsthey haveLook to seewhen a directdeposit willcome inAdd anote forgiving apayoffLook upcredit cardin EvolveGuide someonethroughregistering forPaymentCenterOrderchecksCheck to seehow manyReg DsomeonehasReset apasswordin OnlineBankingGivesomeonetheir SACResetPIN forVRUUseCSRassistLook inSTAR to seewhytransactiondeclinedTransferfromsavings tocheckingPrint anenvelopefrom DNATake anSWBCpaymentCheckmemobalancesHot carda debitcardCheckpending cardholds for amemberGive theroutingnumber toa memberUpdatephonenumberon profileOrder anewcardVerify theVIN beforegivingpayoffCheck tosee PVPay statusTellmemberoptionsafter RegD is metTellmemberwhat typeof stmtsthey haveLook to seewhen a directdeposit willcome inAdd anote forgiving apayoffLook upcredit cardin EvolveGuide someonethroughregistering forPaymentCenterOrderchecksCheck to seehow manyReg DsomeonehasReset apasswordin OnlineBanking

Training! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give someone their SAC
  2. Reset PIN for VRU
  3. Use CSR assist
  4. Look in STAR to see why transaction declined
  5. Transfer from savings to checking
  6. Print an envelope from DNA
  7. Take an SWBC payment
  8. Check memo balances
  9. Hot card a debit card
  10. Check pending card holds for a member
  11. Give the routing number to a member
  12. Update phone number on profile
  13. Order a new card
  14. Verify the VIN before giving payoff
  15. Check to see PV Pay status
  16. Tell member options after Reg D is met
  17. Tell member what type of stmts they have
  18. Look to see when a direct deposit will come in
  19. Add a note for giving a payoff
  20. Look up credit card in Evolve
  21. Guide someone through registering for Payment Center
  22. Order checks
  23. Check to see how many Reg D someone has
  24. Reset a password in Online Banking