Verify theVIN beforegivingpayoffCheckmemobalancesTransferfromsavings tocheckingGuide someonethroughregistering forPaymentCenterTellmemberoptionsafter RegD is metPrint anenvelopefrom DNALook upcredit cardin EvolveGivesomeonetheir SACUpdatephonenumberon profileHot carda debitcardTellmemberwhat typeof stmtsthey haveGive theroutingnumber toa memberOrder anewcardTake anSWBCpaymentAdd anote forgiving apayoffLook to seewhen a directdeposit willcome inCheck tosee PVPay statusUseCSRassistLook inSTAR to seewhytransactiondeclinedCheck to seehow manyReg DsomeonehasResetPIN forVRUReset apasswordin OnlineBankingCheckpending cardholds for amemberOrderchecksVerify theVIN beforegivingpayoffCheckmemobalancesTransferfromsavings tocheckingGuide someonethroughregistering forPaymentCenterTellmemberoptionsafter RegD is metPrint anenvelopefrom DNALook upcredit cardin EvolveGivesomeonetheir SACUpdatephonenumberon profileHot carda debitcardTellmemberwhat typeof stmtsthey haveGive theroutingnumber toa memberOrder anewcardTake anSWBCpaymentAdd anote forgiving apayoffLook to seewhen a directdeposit willcome inCheck tosee PVPay statusUseCSRassistLook inSTAR to seewhytransactiondeclinedCheck to seehow manyReg DsomeonehasResetPIN forVRUReset apasswordin OnlineBankingCheckpending cardholds for amemberOrderchecks

Training! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verify the VIN before giving payoff
  2. Check memo balances
  3. Transfer from savings to checking
  4. Guide someone through registering for Payment Center
  5. Tell member options after Reg D is met
  6. Print an envelope from DNA
  7. Look up credit card in Evolve
  8. Give someone their SAC
  9. Update phone number on profile
  10. Hot card a debit card
  11. Tell member what type of stmts they have
  12. Give the routing number to a member
  13. Order a new card
  14. Take an SWBC payment
  15. Add a note for giving a payoff
  16. Look to see when a direct deposit will come in
  17. Check to see PV Pay status
  18. Use CSR assist
  19. Look in STAR to see why transaction declined
  20. Check to see how many Reg D someone has
  21. Reset PIN for VRU
  22. Reset a password in Online Banking
  23. Check pending card holds for a member
  24. Order checks