Look to seewhen a directdeposit willcome inGuide someonethroughregistering forPaymentCenterAdd anote forgiving apayoffOrderchecksUseCSRassistHot carda debitcardOrder anewcardTransferfromsavings tocheckingCheck to seehow manyReg DsomeonehasVerify theVIN beforegivingpayoffGivesomeonetheir SACLook upcredit cardin EvolveCheckmemobalancesReset apasswordin OnlineBankingUpdatephonenumberon profilePrint anenvelopefrom DNATellmemberwhat typeof stmtsthey haveResetPIN forVRUTellmemberoptionsafter RegD is metGive theroutingnumber toa memberCheck tosee PVPay statusLook inSTAR to seewhytransactiondeclinedTake anSWBCpaymentCheckpending cardholds for amemberLook to seewhen a directdeposit willcome inGuide someonethroughregistering forPaymentCenterAdd anote forgiving apayoffOrderchecksUseCSRassistHot carda debitcardOrder anewcardTransferfromsavings tocheckingCheck to seehow manyReg DsomeonehasVerify theVIN beforegivingpayoffGivesomeonetheir SACLook upcredit cardin EvolveCheckmemobalancesReset apasswordin OnlineBankingUpdatephonenumberon profilePrint anenvelopefrom DNATellmemberwhat typeof stmtsthey haveResetPIN forVRUTellmemberoptionsafter RegD is metGive theroutingnumber toa memberCheck tosee PVPay statusLook inSTAR to seewhytransactiondeclinedTake anSWBCpaymentCheckpending cardholds for amember

Training! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Look to see when a direct deposit will come in
  2. Guide someone through registering for Payment Center
  3. Add a note for giving a payoff
  4. Order checks
  5. Use CSR assist
  6. Hot card a debit card
  7. Order a new card
  8. Transfer from savings to checking
  9. Check to see how many Reg D someone has
  10. Verify the VIN before giving payoff
  11. Give someone their SAC
  12. Look up credit card in Evolve
  13. Check memo balances
  14. Reset a password in Online Banking
  15. Update phone number on profile
  16. Print an envelope from DNA
  17. Tell member what type of stmts they have
  18. Reset PIN for VRU
  19. Tell member options after Reg D is met
  20. Give the routing number to a member
  21. Check to see PV Pay status
  22. Look in STAR to see why transaction declined
  23. Take an SWBC payment
  24. Check pending card holds for a member