UseCSRassistLook to seewhen a directdeposit willcome inCheckpending cardholds for amemberCheck to seehow manyReg DsomeonehasTellmemberwhat typeof stmtsthey haveGivesomeonetheir SACLook inSTAR to seewhytransactiondeclinedCheckmemobalancesResetPIN forVRUCheck tosee PVPay statusVerify theVIN beforegivingpayoffHot carda debitcardOrderchecksReset apasswordin OnlineBankingUpdatephonenumberon profileGuide someonethroughregistering forPaymentCenterTellmemberoptionsafter RegD is metPrint anenvelopefrom DNATake anSWBCpaymentOrder anewcardGive theroutingnumber toa memberTransferfromsavings tocheckingLook upcredit cardin EvolveAdd anote forgiving apayoffUseCSRassistLook to seewhen a directdeposit willcome inCheckpending cardholds for amemberCheck to seehow manyReg DsomeonehasTellmemberwhat typeof stmtsthey haveGivesomeonetheir SACLook inSTAR to seewhytransactiondeclinedCheckmemobalancesResetPIN forVRUCheck tosee PVPay statusVerify theVIN beforegivingpayoffHot carda debitcardOrderchecksReset apasswordin OnlineBankingUpdatephonenumberon profileGuide someonethroughregistering forPaymentCenterTellmemberoptionsafter RegD is metPrint anenvelopefrom DNATake anSWBCpaymentOrder anewcardGive theroutingnumber toa memberTransferfromsavings tocheckingLook upcredit cardin EvolveAdd anote forgiving apayoff

Training! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use CSR assist
  2. Look to see when a direct deposit will come in
  3. Check pending card holds for a member
  4. Check to see how many Reg D someone has
  5. Tell member what type of stmts they have
  6. Give someone their SAC
  7. Look in STAR to see why transaction declined
  8. Check memo balances
  9. Reset PIN for VRU
  10. Check to see PV Pay status
  11. Verify the VIN before giving payoff
  12. Hot card a debit card
  13. Order checks
  14. Reset a password in Online Banking
  15. Update phone number on profile
  16. Guide someone through registering for Payment Center
  17. Tell member options after Reg D is met
  18. Print an envelope from DNA
  19. Take an SWBC payment
  20. Order a new card
  21. Give the routing number to a member
  22. Transfer from savings to checking
  23. Look up credit card in Evolve
  24. Add a note for giving a payoff