Check tosee PVPay statusAdd anote forgiving apayoffUseCSRassistUpdatephonenumberon profileReset apasswordin OnlineBankingResetPIN forVRUCheckpending cardholds for amemberVerify theVIN beforegivingpayoffOrder anewcardLook to seewhen a directdeposit willcome inGuide someonethroughregistering forPaymentCenterTellmemberoptionsafter RegD is metTransferfromsavings tocheckingOrderchecksTellmemberwhat typeof stmtsthey haveLook upcredit cardin EvolveLook inSTAR to seewhytransactiondeclinedHot carda debitcardTake anSWBCpaymentCheck to seehow manyReg DsomeonehasPrint anenvelopefrom DNACheckmemobalancesGivesomeonetheir SACGive theroutingnumber toa memberCheck tosee PVPay statusAdd anote forgiving apayoffUseCSRassistUpdatephonenumberon profileReset apasswordin OnlineBankingResetPIN forVRUCheckpending cardholds for amemberVerify theVIN beforegivingpayoffOrder anewcardLook to seewhen a directdeposit willcome inGuide someonethroughregistering forPaymentCenterTellmemberoptionsafter RegD is metTransferfromsavings tocheckingOrderchecksTellmemberwhat typeof stmtsthey haveLook upcredit cardin EvolveLook inSTAR to seewhytransactiondeclinedHot carda debitcardTake anSWBCpaymentCheck to seehow manyReg DsomeonehasPrint anenvelopefrom DNACheckmemobalancesGivesomeonetheir SACGive theroutingnumber toa member

Training! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check to see PV Pay status
  2. Add a note for giving a payoff
  3. Use CSR assist
  4. Update phone number on profile
  5. Reset a password in Online Banking
  6. Reset PIN for VRU
  7. Check pending card holds for a member
  8. Verify the VIN before giving payoff
  9. Order a new card
  10. Look to see when a direct deposit will come in
  11. Guide someone through registering for Payment Center
  12. Tell member options after Reg D is met
  13. Transfer from savings to checking
  14. Order checks
  15. Tell member what type of stmts they have
  16. Look up credit card in Evolve
  17. Look in STAR to see why transaction declined
  18. Hot card a debit card
  19. Take an SWBC payment
  20. Check to see how many Reg D someone has
  21. Print an envelope from DNA
  22. Check memo balances
  23. Give someone their SAC
  24. Give the routing number to a member