Updatephonenumberon profileGive theroutingnumber toa memberUseCSRassistOrder anewcardCheckmemobalancesPrint anenvelopefrom DNAAdd anote forgiving apayoffLook to seewhen a directdeposit willcome inTransferfromsavings tocheckingGivesomeonetheir SACReset apasswordin OnlineBankingTellmemberoptionsafter RegD is metHot carda debitcardCheck to seehow manyReg DsomeonehasTellmemberwhat typeof stmtsthey haveResetPIN forVRUCheck tosee PVPay statusCheckpending cardholds for amemberTake anSWBCpaymentLook inSTAR to seewhytransactiondeclinedLook upcredit cardin EvolveOrderchecksVerify theVIN beforegivingpayoffGuide someonethroughregistering forPaymentCenterUpdatephonenumberon profileGive theroutingnumber toa memberUseCSRassistOrder anewcardCheckmemobalancesPrint anenvelopefrom DNAAdd anote forgiving apayoffLook to seewhen a directdeposit willcome inTransferfromsavings tocheckingGivesomeonetheir SACReset apasswordin OnlineBankingTellmemberoptionsafter RegD is metHot carda debitcardCheck to seehow manyReg DsomeonehasTellmemberwhat typeof stmtsthey haveResetPIN forVRUCheck tosee PVPay statusCheckpending cardholds for amemberTake anSWBCpaymentLook inSTAR to seewhytransactiondeclinedLook upcredit cardin EvolveOrderchecksVerify theVIN beforegivingpayoffGuide someonethroughregistering forPaymentCenter

Training! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update phone number on profile
  2. Give the routing number to a member
  3. Use CSR assist
  4. Order a new card
  5. Check memo balances
  6. Print an envelope from DNA
  7. Add a note for giving a payoff
  8. Look to see when a direct deposit will come in
  9. Transfer from savings to checking
  10. Give someone their SAC
  11. Reset a password in Online Banking
  12. Tell member options after Reg D is met
  13. Hot card a debit card
  14. Check to see how many Reg D someone has
  15. Tell member what type of stmts they have
  16. Reset PIN for VRU
  17. Check to see PV Pay status
  18. Check pending card holds for a member
  19. Take an SWBC payment
  20. Look in STAR to see why transaction declined
  21. Look up credit card in Evolve
  22. Order checks
  23. Verify the VIN before giving payoff
  24. Guide someone through registering for Payment Center