UsedEmpathy/Empower-mentstatementSendDynamicDeed toCo-WorkerConversionVerification(5)IssuedLoanerphoneNewSubscription(Port)Customer w/same initialsas storeassociateNewSubscription(HPS)DeviceUpgradew/EligibilityCompleted5 BillPaymentsCustomer w/ lastnameSmith/Johnson/JonesESNSwapWalkedcustomerto doorExternalBatterySaleNewSubscription(CD)Gave co-workerpositivefeedback!FREE!!AddedDeviceprotectionAddingacctContactUsed FullpropergreetingRatePlanChangeDetailed10customerphonesChargerSaleAccessorySaleNewSubscription(New #)UsedEmpathy/Empower-mentstatementSendDynamicDeed toCo-WorkerConversionVerification(5)IssuedLoanerphoneNewSubscription(Port)Customer w/same initialsas storeassociateNewSubscription(HPS)DeviceUpgradew/EligibilityCompleted5 BillPaymentsCustomer w/ lastnameSmith/Johnson/JonesESNSwapWalkedcustomerto doorExternalBatterySaleNewSubscription(CD)Gave co-workerpositivefeedback!FREE!!AddedDeviceprotectionAddingacctContactUsed FullpropergreetingRatePlanChangeDetailed10customerphonesChargerSaleAccessorySaleNewSubscription(New #)

TOPS Launch Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used Empathy/ Empower-ment statement
  2. Send Dynamic Deed to Co-Worker
  3. Conversion Verification (5)
  4. Issued Loaner phone
  5. New Subscription (Port)
  6. Customer w/ same initials as store associate
  7. New Subscription (HPS)
  8. Device Upgrade w/ Eligibility
  9. Completed 5 Bill Payments
  10. Customer w/ last name Smith/Johnson/Jones
  11. ESN Swap
  12. Walked customer to door
  13. External Battery Sale
  14. New Subscription (CD)
  15. Gave co-worker positive feedback!
  16. FREE!!
  17. Added Device protection
  18. Adding acct Contact
  19. Used Full proper greeting
  20. Rate Plan Change
  21. Detailed 10 customer phones
  22. Charger Sale
  23. Accessory Sale
  24. New Subscription (New #)