UsedEmpathy/Empower-mentstatementRatePlanChangeDetailed10customerphonesSendDynamicDeed toCo-WorkerESNSwapChargerSaleWalkedcustomerto doorAddingacctContactGave co-workerpositivefeedback!IssuedLoanerphoneNewSubscription(CD)Completed5 BillPaymentsNewSubscription(HPS)DeviceUpgradew/EligibilityFREE!!AccessorySaleConversionVerification(5)NewSubscription(New #)Customer w/same initialsas storeassociateUsed FullpropergreetingAddedDeviceprotectionExternalBatterySaleNewSubscription(Port)Customer w/ lastnameSmith/Johnson/JonesUsedEmpathy/Empower-mentstatementRatePlanChangeDetailed10customerphonesSendDynamicDeed toCo-WorkerESNSwapChargerSaleWalkedcustomerto doorAddingacctContactGave co-workerpositivefeedback!IssuedLoanerphoneNewSubscription(CD)Completed5 BillPaymentsNewSubscription(HPS)DeviceUpgradew/EligibilityFREE!!AccessorySaleConversionVerification(5)NewSubscription(New #)Customer w/same initialsas storeassociateUsed FullpropergreetingAddedDeviceprotectionExternalBatterySaleNewSubscription(Port)Customer w/ lastnameSmith/Johnson/Jones

TOPS Launch Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used Empathy/ Empower-ment statement
  2. Rate Plan Change
  3. Detailed 10 customer phones
  4. Send Dynamic Deed to Co-Worker
  5. ESN Swap
  6. Charger Sale
  7. Walked customer to door
  8. Adding acct Contact
  9. Gave co-worker positive feedback!
  10. Issued Loaner phone
  11. New Subscription (CD)
  12. Completed 5 Bill Payments
  13. New Subscription (HPS)
  14. Device Upgrade w/ Eligibility
  15. FREE!!
  16. Accessory Sale
  17. Conversion Verification (5)
  18. New Subscription (New #)
  19. Customer w/ same initials as store associate
  20. Used Full proper greeting
  21. Added Device protection
  22. External Battery Sale
  23. New Subscription (Port)
  24. Customer w/ last name Smith/Johnson/Jones