(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Tell the customer they are awesome
Recognize customer effort
Tell customer they're the best
provide assurance of resolution
use your customers name 3 times
recognize customer effort
Thank the customer for letting you help
Appreciate Tenure
Recognize tenure
tell a customer thank you three times
Share a related experiance
Use customers name 3 times
Check for understanding
Tell the customer you are the expert
"I couldn't have done this without you"
check for understanding
Thank the customer for being proactive about their issue
