Tellcustomerthey're thebestTell thecustomerthey areawesomeuse yourcustomersname 3times"I couldn'thave donethis withoutyou"Usecustomersname 3timesTell thecustomeryou arethe expertthankcustomer forbeing yourhands andeyesprovideassuranceofresolutionRecognizetenureAppreciateTenuretell acustomerthank youthree timesofferassuranceof helpprovideassuranceof helpThank thecustomer forbeing proactiveabout theirissueThank thecustomerfor lettingyou helpcheck forunderstandingCheck forunderstandingthankthem forletting youhelp themRecognizecustomereffortshare arelatedexperiencethankthem forletting youhelpShare arelatedexperiancerecognizecustomereffortMention atmobilebenefitTellcustomerthey're thebestTell thecustomerthey areawesomeuse yourcustomersname 3times"I couldn'thave donethis withoutyou"Usecustomersname 3timesTell thecustomeryou arethe expertthankcustomer forbeing yourhands andeyesprovideassuranceofresolutionRecognizetenureAppreciateTenuretell acustomerthank youthree timesofferassuranceof helpprovideassuranceof helpThank thecustomer forbeing proactiveabout theirissueThank thecustomerfor lettingyou helpcheck forunderstandingCheck forunderstandingthankthem forletting youhelp themRecognizecustomereffortshare arelatedexperiencethankthem forletting youhelpShare arelatedexperiancerecognizecustomereffortMention atmobilebenefit

UP BEHAVIOR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tell customer they're the best
  2. Tell the customer they are awesome
  3. use your customers name 3 times
  4. "I couldn't have done this without you"
  5. Use customers name 3 times
  6. Tell the customer you are the expert
  7. thank customer for being your hands and eyes
  8. provide assurance of resolution
  9. Recognize tenure
  10. Appreciate Tenure
  11. tell a customer thank you three times
  12. offer assurance of help
  13. provide assurance of help
  14. Thank the customer for being proactive about their issue
  15. Thank the customer for letting you help
  16. check for understanding
  17. Check for understanding
  18. thank them for letting you help them
  19. Recognize customer effort
  20. share a related experience
  21. thank them for letting you help
  22. Share a related experiance
  23. recognize customer effort
  24. Mention a tmobile benefit