thankthem forletting youhelp themTellcustomerthey're thebestrecognizecustomerefforttell acustomerthank youthree timesCheck forunderstandingThank thecustomer forbeing proactiveabout theirissueprovideassuranceofresolutionMention atmobilebenefit"I couldn'thave donethis withoutyou"Tell thecustomeryou arethe expertprovideassuranceof helpUsecustomersname 3timesThank thecustomerfor lettingyou helpAppreciateTenureRecognizecustomereffortofferassuranceof helpRecognizetenureTell thecustomerthey areawesomeShare arelatedexperianceuse yourcustomersname 3timesthankcustomer forbeing yourhands andeyescheck forunderstandingthankthem forletting youhelpshare arelatedexperiencethankthem forletting youhelp themTellcustomerthey're thebestrecognizecustomerefforttell acustomerthank youthree timesCheck forunderstandingThank thecustomer forbeing proactiveabout theirissueprovideassuranceofresolutionMention atmobilebenefit"I couldn'thave donethis withoutyou"Tell thecustomeryou arethe expertprovideassuranceof helpUsecustomersname 3timesThank thecustomerfor lettingyou helpAppreciateTenureRecognizecustomereffortofferassuranceof helpRecognizetenureTell thecustomerthey areawesomeShare arelatedexperianceuse yourcustomersname 3timesthankcustomer forbeing yourhands andeyescheck forunderstandingthankthem forletting youhelpshare arelatedexperience

UP BEHAVIOR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. thank them for letting you help them
  2. Tell customer they're the best
  3. recognize customer effort
  4. tell a customer thank you three times
  5. Check for understanding
  6. Thank the customer for being proactive about their issue
  7. provide assurance of resolution
  8. Mention a tmobile benefit
  9. "I couldn't have done this without you"
  10. Tell the customer you are the expert
  11. provide assurance of help
  12. Use customers name 3 times
  13. Thank the customer for letting you help
  14. Appreciate Tenure
  15. Recognize customer effort
  16. offer assurance of help
  17. Recognize tenure
  18. Tell the customer they are awesome
  19. Share a related experiance
  20. use your customers name 3 times
  21. thank customer for being your hands and eyes
  22. check for understanding
  23. thank them for letting you help
  24. share a related experience