(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Thank the customer for letting you help
Recognize tenure
offer assurance of help
Use customers name 3 times
provide assurance of resolution
recognize customer effort
tell a customer thank you three times
share a related experience
Appreciate Tenure
Tell the customer they are awesome
thank customer for being your hands and eyes
check for understanding
provide assurance of help
Tell customer they're the best
Check for understanding
Share a related experiance
Recognize customer effort
"I couldn't have done this without you"
use your customers name 3 times
thank them for letting you help
Mention a tmobile benefit
Thank the customer for being proactive about their issue
