(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Call 5 customers (leave them a message) tell them thank you for banking with us & ask if there's anything we an do to make their banking easier.
Help others succeed
Admit when you don't have the answers
Talk to 3 customers about telephone banking
Make it your problem
Surprise 5 customers with a BMO surprise gift
Offer help to 10 customers at the ATM
Hand a thank you card to a customer who frequents the branch
Provide a one-on-one lesson on our mobile app
Show 5 customers our BMO social media page
Find a better way
Ask 3 customers, what you could have done differently to make their experience memorable?
Balance risk and opportunity
Listen without judging
Recognize a colleague with a BMO Beam
Send a congratulations card to customers with pre-approved Mastercards
Show 5 customers how banking can be fun!
Recognize your branch leaders with a BMO Beam
Unite to serve our customer
Speak up and be candid
Show a customer how to bank through the ATM
WOW a customer with BMO knowledge
Celebrate your customer & send a thank you card to 5 customers.