Balancerisk andopportunityCall 5 customers (leavethem a message) tellthem thank you forbanking with us & ask ifthere's anything we ando to make theirbanking easier.Send acongratulationscard tocustomers withpre-approvedMastercardsShow 5customershow bankingcan be fun!Find abetterwayRecognizea colleaguewith a BMOBeamSpeak upand becandidMake ityourproblemRecognizeyour branchleaders witha BMOBeamSurprise 5customerswith a BMOsurprise giftShow acustomerhow to bankthrough theATMHand a thankyou card to acustomer whofrequents thebranchHelpotherssucceedAsk 3 customers,what you couldhave donedifferently to maketheir experiencememorable?Talk to 3customersabouttelephonebankingOffer helpto 10customersat theATMUnite toserve ourcustomerShow 5customersour mobilebanking appShow 5customersour BMOsocial mediapageProvide aone-on-onelesson onour mobileappAdmit whenyou don'thave theanswersWOW acustomerwith BMOknowledgeListenwithoutjudgingCelebrate yourcustomer &send a thankyou card to 5customers.Balancerisk andopportunityCall 5 customers (leavethem a message) tellthem thank you forbanking with us & ask ifthere's anything we ando to make theirbanking easier.Send acongratulationscard tocustomers withpre-approvedMastercardsShow 5customershow bankingcan be fun!Find abetterwayRecognizea colleaguewith a BMOBeamSpeak upand becandidMake ityourproblemRecognizeyour branchleaders witha BMOBeamSurprise 5customerswith a BMOsurprise giftShow acustomerhow to bankthrough theATMHand a thankyou card to acustomer whofrequents thebranchHelpotherssucceedAsk 3 customers,what you couldhave donedifferently to maketheir experiencememorable?Talk to 3customersabouttelephonebankingOffer helpto 10customersat theATMUnite toserve ourcustomerShow 5customersour mobilebanking appShow 5customersour BMOsocial mediapageProvide aone-on-onelesson onour mobileappAdmit whenyou don'thave theanswersWOW acustomerwith BMOknowledgeListenwithoutjudgingCelebrate yourcustomer &send a thankyou card to 5customers.

Fun with BeingBMO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Balance risk and opportunity
  2. Call 5 customers (leave them a message) tell them thank you for banking with us & ask if there's anything we an do to make their banking easier.
  3. Send a congratulations card to customers with pre-approved Mastercards
  4. Show 5 customers how banking can be fun!
  5. Find a better way
  6. Recognize a colleague with a BMO Beam
  7. Speak up and be candid
  8. Make it your problem
  9. Recognize your branch leaders with a BMO Beam
  10. Surprise 5 customers with a BMO surprise gift
  11. Show a customer how to bank through the ATM
  12. Hand a thank you card to a customer who frequents the branch
  13. Help others succeed
  14. Ask 3 customers, what you could have done differently to make their experience memorable?
  15. Talk to 3 customers about telephone banking
  16. Offer help to 10 customers at the ATM
  17. Unite to serve our customer
  18. Show 5 customers our mobile banking app
  19. Show 5 customers our BMO social media page
  20. Provide a one-on-one lesson on our mobile app
  21. Admit when you don't have the answers
  22. WOW a customer with BMO knowledge
  23. Listen without judging
  24. Celebrate your customer & send a thank you card to 5 customers.