(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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WOW a customer with BMO knowledge
Send a congratulations card to customers with pre-approved Mastercards
Offer help to 10 customers at the ATM
Call 5 customers (leave them a message) tell them thank you for banking with us & ask if there's anything we an do to make their banking easier.
Show a customer how to bank through the ATM
Admit when you don't have the answers
Celebrate your customer & send a thank you card to 5 customers.
Show 5 customers our BMO social media page
Unite to serve our customer
Make it your problem
Show 5 customers our mobile banking app
Show 5 customers how banking can be fun!
Surprise 5 customers with a BMO surprise gift
Recognize a colleague with a BMO Beam
Listen without judging
Talk to 3 customers about telephone banking
Provide a one-on-one lesson on our mobile app
Speak up and be candid
Balance risk and opportunity
Ask 3 customers, what you could have done differently to make their experience memorable?
Recognize your branch leaders with a BMO Beam
Help others succeed
Find a better way
Hand a thank you card to a customer who frequents the branch
