Show 5customershow bankingcan be fun!Unite toserve ourcustomerProvide aone-on-onelesson onour mobileappAsk 3 customers,what you couldhave donedifferently to maketheir experiencememorable?Celebrate yourcustomer &send a thankyou card to 5customers.Admit whenyou don'thave theanswersRecognizea colleaguewith a BMOBeamHand a thankyou card to acustomer whofrequents thebranchShow 5customersour BMOsocial mediapageSend acongratulationscard tocustomers withpre-approvedMastercardsShow 5customersour mobilebanking appCall 5 customers (leavethem a message) tellthem thank you forbanking with us & ask ifthere's anything we ando to make theirbanking easier.Recognizeyour branchleaders witha BMOBeamOffer helpto 10customersat theATMBalancerisk andopportunitySpeak upand becandidListenwithoutjudgingMake ityourproblemTalk to 3customersabouttelephonebankingHelpotherssucceedShow acustomerhow to bankthrough theATMSurprise 5customerswith a BMOsurprise giftFind abetterwayWOW acustomerwith BMOknowledgeShow 5customershow bankingcan be fun!Unite toserve ourcustomerProvide aone-on-onelesson onour mobileappAsk 3 customers,what you couldhave donedifferently to maketheir experiencememorable?Celebrate yourcustomer &send a thankyou card to 5customers.Admit whenyou don'thave theanswersRecognizea colleaguewith a BMOBeamHand a thankyou card to acustomer whofrequents thebranchShow 5customersour BMOsocial mediapageSend acongratulationscard tocustomers withpre-approvedMastercardsShow 5customersour mobilebanking appCall 5 customers (leavethem a message) tellthem thank you forbanking with us & ask ifthere's anything we ando to make theirbanking easier.Recognizeyour branchleaders witha BMOBeamOffer helpto 10customersat theATMBalancerisk andopportunitySpeak upand becandidListenwithoutjudgingMake ityourproblemTalk to 3customersabouttelephonebankingHelpotherssucceedShow acustomerhow to bankthrough theATMSurprise 5customerswith a BMOsurprise giftFind abetterwayWOW acustomerwith BMOknowledge

Fun with BeingBMO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Show 5 customers how banking can be fun!
  2. Unite to serve our customer
  3. Provide a one-on-one lesson on our mobile app
  4. Ask 3 customers, what you could have done differently to make their experience memorable?
  5. Celebrate your customer & send a thank you card to 5 customers.
  6. Admit when you don't have the answers
  7. Recognize a colleague with a BMO Beam
  8. Hand a thank you card to a customer who frequents the branch
  9. Show 5 customers our BMO social media page
  10. Send a congratulations card to customers with pre-approved Mastercards
  11. Show 5 customers our mobile banking app
  12. Call 5 customers (leave them a message) tell them thank you for banking with us & ask if there's anything we an do to make their banking easier.
  13. Recognize your branch leaders with a BMO Beam
  14. Offer help to 10 customers at the ATM
  15. Balance risk and opportunity
  16. Speak up and be candid
  17. Listen without judging
  18. Make it your problem
  19. Talk to 3 customers about telephone banking
  20. Help others succeed
  21. Show a customer how to bank through the ATM
  22. Surprise 5 customers with a BMO surprise gift
  23. Find a better way
  24. WOW a customer with BMO knowledge