Make ityourproblemUnite toserve ourcustomerSpeak upand becandidFind abetterwayWOW acustomerwith BMOknowledgeAdmit whenyou don'thave theanswersShow 5customersour BMOsocial mediapageRecognizea colleaguewith a BMOBeamCall 5 customers (leavethem a message) tellthem thank you forbanking with us & ask ifthere's anything we ando to make theirbanking easier.Ask 3 customers,what you couldhave donedifferently to maketheir experiencememorable?Show 5customershow bankingcan be fun!ListenwithoutjudgingOffer helpto 10customersat theATMTalk to 3customersabouttelephonebankingHelpotherssucceedRecognizeyour branchleaders witha BMOBeamBalancerisk andopportunityCelebrate yourcustomer &send a thankyou card to 5customers.Provide aone-on-onelesson onour mobileappSurprise 5customerswith a BMOsurprise giftShow 5customersour mobilebanking appSend acongratulationscard tocustomers withpre-approvedMastercardsShow acustomerhow to bankthrough theATMHand a thankyou card to acustomer whofrequents thebranchMake ityourproblemUnite toserve ourcustomerSpeak upand becandidFind abetterwayWOW acustomerwith BMOknowledgeAdmit whenyou don'thave theanswersShow 5customersour BMOsocial mediapageRecognizea colleaguewith a BMOBeamCall 5 customers (leavethem a message) tellthem thank you forbanking with us & ask ifthere's anything we ando to make theirbanking easier.Ask 3 customers,what you couldhave donedifferently to maketheir experiencememorable?Show 5customershow bankingcan be fun!ListenwithoutjudgingOffer helpto 10customersat theATMTalk to 3customersabouttelephonebankingHelpotherssucceedRecognizeyour branchleaders witha BMOBeamBalancerisk andopportunityCelebrate yourcustomer &send a thankyou card to 5customers.Provide aone-on-onelesson onour mobileappSurprise 5customerswith a BMOsurprise giftShow 5customersour mobilebanking appSend acongratulationscard tocustomers withpre-approvedMastercardsShow acustomerhow to bankthrough theATMHand a thankyou card to acustomer whofrequents thebranch

Fun with BeingBMO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make it your problem
  2. Unite to serve our customer
  3. Speak up and be candid
  4. Find a better way
  5. WOW a customer with BMO knowledge
  6. Admit when you don't have the answers
  7. Show 5 customers our BMO social media page
  8. Recognize a colleague with a BMO Beam
  9. Call 5 customers (leave them a message) tell them thank you for banking with us & ask if there's anything we an do to make their banking easier.
  10. Ask 3 customers, what you could have done differently to make their experience memorable?
  11. Show 5 customers how banking can be fun!
  12. Listen without judging
  13. Offer help to 10 customers at the ATM
  14. Talk to 3 customers about telephone banking
  15. Help others succeed
  16. Recognize your branch leaders with a BMO Beam
  17. Balance risk and opportunity
  18. Celebrate your customer & send a thank you card to 5 customers.
  19. Provide a one-on-one lesson on our mobile app
  20. Surprise 5 customers with a BMO surprise gift
  21. Show 5 customers our mobile banking app
  22. Send a congratulations card to customers with pre-approved Mastercards
  23. Show a customer how to bank through the ATM
  24. Hand a thank you card to a customer who frequents the branch