(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Make it your problem
Unite to serve our customer
WOW a customer with BMO knowledge
Find a better way
Show 5 customers how banking can be fun!
Speak up and be candid
Celebrate your customer & send a thank you card to 5 customers.
Send a congratulations card to customers with pre-approved Mastercards
Recognize a colleague with a BMO Beam
Offer help to 10 customers at the ATM
Show a customer how to bank through the ATM
Surprise 5 customers with a BMO surprise gift
Admit when you don't have the answers
Show 5 customers our mobile banking app
Provide a one-on-one lesson on our mobile app
Call 5 customers (leave them a message) tell them thank you for banking with us & ask if there's anything we an do to make their banking easier.
Listen without judging
Talk to 3 customers about telephone banking
Recognize your branch leaders with a BMO Beam
Show 5 customers our BMO social media page
Hand a thank you card to a customer who frequents the branch
Help others succeed
Ask 3 customers, what you could have done differently to make their experience memorable?
