Talk to 3customersabouttelephonebankingProvide aone-on-onelesson onour mobileappAdmit whenyou don'thave theanswersShow 5customersour mobilebanking appCelebrate yourcustomer &send a thankyou card to 5customers.Show 5customershow bankingcan be fun!Speak upand becandidCall 5 customers (leavethem a message) tellthem thank you forbanking with us & ask ifthere's anything we ando to make theirbanking easier.Unite toserve ourcustomerSurprise 5customerswith a BMOsurprise giftWOW acustomerwith BMOknowledgeShow acustomerhow to bankthrough theATMHand a thankyou card to acustomer whofrequents thebranchAsk 3 customers,what you couldhave donedifferently to maketheir experiencememorable?Balancerisk andopportunityFind abetterwayOffer helpto 10customersat theATMRecognizea colleaguewith a BMOBeamHelpotherssucceedRecognizeyour branchleaders witha BMOBeamSend acongratulationscard tocustomers withpre-approvedMastercardsShow 5customersour BMOsocial mediapageMake ityourproblemListenwithoutjudgingTalk to 3customersabouttelephonebankingProvide aone-on-onelesson onour mobileappAdmit whenyou don'thave theanswersShow 5customersour mobilebanking appCelebrate yourcustomer &send a thankyou card to 5customers.Show 5customershow bankingcan be fun!Speak upand becandidCall 5 customers (leavethem a message) tellthem thank you forbanking with us & ask ifthere's anything we ando to make theirbanking easier.Unite toserve ourcustomerSurprise 5customerswith a BMOsurprise giftWOW acustomerwith BMOknowledgeShow acustomerhow to bankthrough theATMHand a thankyou card to acustomer whofrequents thebranchAsk 3 customers,what you couldhave donedifferently to maketheir experiencememorable?Balancerisk andopportunityFind abetterwayOffer helpto 10customersat theATMRecognizea colleaguewith a BMOBeamHelpotherssucceedRecognizeyour branchleaders witha BMOBeamSend acongratulationscard tocustomers withpre-approvedMastercardsShow 5customersour BMOsocial mediapageMake ityourproblemListenwithoutjudging

Fun with BeingBMO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk to 3 customers about telephone banking
  2. Provide a one-on-one lesson on our mobile app
  3. Admit when you don't have the answers
  4. Show 5 customers our mobile banking app
  5. Celebrate your customer & send a thank you card to 5 customers.
  6. Show 5 customers how banking can be fun!
  7. Speak up and be candid
  8. Call 5 customers (leave them a message) tell them thank you for banking with us & ask if there's anything we an do to make their banking easier.
  9. Unite to serve our customer
  10. Surprise 5 customers with a BMO surprise gift
  11. WOW a customer with BMO knowledge
  12. Show a customer how to bank through the ATM
  13. Hand a thank you card to a customer who frequents the branch
  14. Ask 3 customers, what you could have done differently to make their experience memorable?
  15. Balance risk and opportunity
  16. Find a better way
  17. Offer help to 10 customers at the ATM
  18. Recognize a colleague with a BMO Beam
  19. Help others succeed
  20. Recognize your branch leaders with a BMO Beam
  21. Send a congratulations card to customers with pre-approved Mastercards
  22. Show 5 customers our BMO social media page
  23. Make it your problem
  24. Listen without judging