Make ityourproblemAsk 3 customers,what you couldhave donedifferently to maketheir experiencememorable?Provide aone-on-onelesson onour mobileappShow 5customersour BMOsocial mediapageListenwithoutjudgingShow 5customersour mobilebanking appCall 5 customers (leavethem a message) tellthem thank you forbanking with us & ask ifthere's anything we ando to make theirbanking easier.Show acustomerhow to bankthrough theATMWOW acustomerwith BMOknowledgeRecognizea colleaguewith a BMOBeamShow 5customershow bankingcan be fun!Surprise 5customerswith a BMOsurprise giftSend acongratulationscard tocustomers withpre-approvedMastercardsTalk to 3customersabouttelephonebankingOffer helpto 10customersat theATMCelebrate yourcustomer &send a thankyou card to 5customers.Unite toserve ourcustomerBalancerisk andopportunityAdmit whenyou don'thave theanswersFind abetterwaySpeak upand becandidRecognizeyour branchleaders witha BMOBeamHand a thankyou card to acustomer whofrequents thebranchHelpotherssucceedMake ityourproblemAsk 3 customers,what you couldhave donedifferently to maketheir experiencememorable?Provide aone-on-onelesson onour mobileappShow 5customersour BMOsocial mediapageListenwithoutjudgingShow 5customersour mobilebanking appCall 5 customers (leavethem a message) tellthem thank you forbanking with us & ask ifthere's anything we ando to make theirbanking easier.Show acustomerhow to bankthrough theATMWOW acustomerwith BMOknowledgeRecognizea colleaguewith a BMOBeamShow 5customershow bankingcan be fun!Surprise 5customerswith a BMOsurprise giftSend acongratulationscard tocustomers withpre-approvedMastercardsTalk to 3customersabouttelephonebankingOffer helpto 10customersat theATMCelebrate yourcustomer &send a thankyou card to 5customers.Unite toserve ourcustomerBalancerisk andopportunityAdmit whenyou don'thave theanswersFind abetterwaySpeak upand becandidRecognizeyour branchleaders witha BMOBeamHand a thankyou card to acustomer whofrequents thebranchHelpotherssucceed

Fun with BeingBMO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Make it your problem
  2. Ask 3 customers, what you could have done differently to make their experience memorable?
  3. Provide a one-on-one lesson on our mobile app
  4. Show 5 customers our BMO social media page
  5. Listen without judging
  6. Show 5 customers our mobile banking app
  7. Call 5 customers (leave them a message) tell them thank you for banking with us & ask if there's anything we an do to make their banking easier.
  8. Show a customer how to bank through the ATM
  9. WOW a customer with BMO knowledge
  10. Recognize a colleague with a BMO Beam
  11. Show 5 customers how banking can be fun!
  12. Surprise 5 customers with a BMO surprise gift
  13. Send a congratulations card to customers with pre-approved Mastercards
  14. Talk to 3 customers about telephone banking
  15. Offer help to 10 customers at the ATM
  16. Celebrate your customer & send a thank you card to 5 customers.
  17. Unite to serve our customer
  18. Balance risk and opportunity
  19. Admit when you don't have the answers
  20. Find a better way
  21. Speak up and be candid
  22. Recognize your branch leaders with a BMO Beam
  23. Hand a thank you card to a customer who frequents the branch
  24. Help others succeed