Recognizeyour branchleaders witha BMOBeamMake ityourproblemSurprise 5customerswith a BMOsurprise giftAdmit whenyou don'thave theanswersTalk to 3customersabouttelephonebankingListenwithoutjudgingCall 5 customers (leavethem a message) tellthem thank you forbanking with us & ask ifthere's anything we ando to make theirbanking easier.Offer helpto 10customersat theATMHelpotherssucceedFind abetterwaySend acongratulationscard tocustomers withpre-approvedMastercardsSpeak upand becandidRecognizea colleaguewith a BMOBeamShow 5customersour BMOsocial mediapageWOW acustomerwith BMOknowledgeBalancerisk andopportunityShow 5customershow bankingcan be fun!Unite toserve ourcustomerShow 5customersour mobilebanking appHand a thankyou card to acustomer whofrequents thebranchAsk 3 customers,what you couldhave donedifferently to maketheir experiencememorable?Show acustomerhow to bankthrough theATMCelebrate yourcustomer &send a thankyou card to 5customers.Provide aone-on-onelesson onour mobileappRecognizeyour branchleaders witha BMOBeamMake ityourproblemSurprise 5customerswith a BMOsurprise giftAdmit whenyou don'thave theanswersTalk to 3customersabouttelephonebankingListenwithoutjudgingCall 5 customers (leavethem a message) tellthem thank you forbanking with us & ask ifthere's anything we ando to make theirbanking easier.Offer helpto 10customersat theATMHelpotherssucceedFind abetterwaySend acongratulationscard tocustomers withpre-approvedMastercardsSpeak upand becandidRecognizea colleaguewith a BMOBeamShow 5customersour BMOsocial mediapageWOW acustomerwith BMOknowledgeBalancerisk andopportunityShow 5customershow bankingcan be fun!Unite toserve ourcustomerShow 5customersour mobilebanking appHand a thankyou card to acustomer whofrequents thebranchAsk 3 customers,what you couldhave donedifferently to maketheir experiencememorable?Show acustomerhow to bankthrough theATMCelebrate yourcustomer &send a thankyou card to 5customers.Provide aone-on-onelesson onour mobileapp

Fun with BeingBMO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recognize your branch leaders with a BMO Beam
  2. Make it your problem
  3. Surprise 5 customers with a BMO surprise gift
  4. Admit when you don't have the answers
  5. Talk to 3 customers about telephone banking
  6. Listen without judging
  7. Call 5 customers (leave them a message) tell them thank you for banking with us & ask if there's anything we an do to make their banking easier.
  8. Offer help to 10 customers at the ATM
  9. Help others succeed
  10. Find a better way
  11. Send a congratulations card to customers with pre-approved Mastercards
  12. Speak up and be candid
  13. Recognize a colleague with a BMO Beam
  14. Show 5 customers our BMO social media page
  15. WOW a customer with BMO knowledge
  16. Balance risk and opportunity
  17. Show 5 customers how banking can be fun!
  18. Unite to serve our customer
  19. Show 5 customers our mobile banking app
  20. Hand a thank you card to a customer who frequents the branch
  21. Ask 3 customers, what you could have done differently to make their experience memorable?
  22. Show a customer how to bank through the ATM
  23. Celebrate your customer & send a thank you card to 5 customers.
  24. Provide a one-on-one lesson on our mobile app