Balancerisk andopportunityShow 5customersour BMOsocial mediapageMake ityourproblemTalk to 3customersabouttelephonebankingProvide aone-on-onelesson onour mobileappAdmit whenyou don'thave theanswersSpeak upand becandidUnite toserve ourcustomerRecognizeyour branchleaders witha BMOBeamWOW acustomerwith BMOknowledgeCall 5 customers (leavethem a message) tellthem thank you forbanking with us & ask ifthere's anything we ando to make theirbanking easier.Surprise 5customerswith a BMOsurprise giftListenwithoutjudgingFind abetterwayAsk 3 customers,what you couldhave donedifferently to maketheir experiencememorable?Show 5customersour mobilebanking appShow acustomerhow to bankthrough theATMShow 5customershow bankingcan be fun!HelpotherssucceedSend acongratulationscard tocustomers withpre-approvedMastercardsCelebrate yourcustomer &send a thankyou card to 5customers.Offer helpto 10customersat theATMRecognizea colleaguewith a BMOBeamHand a thankyou card to acustomer whofrequents thebranchBalancerisk andopportunityShow 5customersour BMOsocial mediapageMake ityourproblemTalk to 3customersabouttelephonebankingProvide aone-on-onelesson onour mobileappAdmit whenyou don'thave theanswersSpeak upand becandidUnite toserve ourcustomerRecognizeyour branchleaders witha BMOBeamWOW acustomerwith BMOknowledgeCall 5 customers (leavethem a message) tellthem thank you forbanking with us & ask ifthere's anything we ando to make theirbanking easier.Surprise 5customerswith a BMOsurprise giftListenwithoutjudgingFind abetterwayAsk 3 customers,what you couldhave donedifferently to maketheir experiencememorable?Show 5customersour mobilebanking appShow acustomerhow to bankthrough theATMShow 5customershow bankingcan be fun!HelpotherssucceedSend acongratulationscard tocustomers withpre-approvedMastercardsCelebrate yourcustomer &send a thankyou card to 5customers.Offer helpto 10customersat theATMRecognizea colleaguewith a BMOBeamHand a thankyou card to acustomer whofrequents thebranch

Fun with BeingBMO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Balance risk and opportunity
  2. Show 5 customers our BMO social media page
  3. Make it your problem
  4. Talk to 3 customers about telephone banking
  5. Provide a one-on-one lesson on our mobile app
  6. Admit when you don't have the answers
  7. Speak up and be candid
  8. Unite to serve our customer
  9. Recognize your branch leaders with a BMO Beam
  10. WOW a customer with BMO knowledge
  11. Call 5 customers (leave them a message) tell them thank you for banking with us & ask if there's anything we an do to make their banking easier.
  12. Surprise 5 customers with a BMO surprise gift
  13. Listen without judging
  14. Find a better way
  15. Ask 3 customers, what you could have done differently to make their experience memorable?
  16. Show 5 customers our mobile banking app
  17. Show a customer how to bank through the ATM
  18. Show 5 customers how banking can be fun!
  19. Help others succeed
  20. Send a congratulations card to customers with pre-approved Mastercards
  21. Celebrate your customer & send a thank you card to 5 customers.
  22. Offer help to 10 customers at the ATM
  23. Recognize a colleague with a BMO Beam
  24. Hand a thank you card to a customer who frequents the branch