(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Unite to serve our customer
Hand a thank you card to a customer who frequents the branch
Celebrate your customer & send a thank you card to 5 customers.
Show a customer how to bank through the ATM
Show 5 customers our mobile banking app
Listen without judging
Call 5 customers (leave them a message) tell them thank you for banking with us & ask if there's anything we an do to make their banking easier.
Show 5 customers our BMO social media page
Talk to 3 customers about telephone banking
Help others succeed
Speak up and be candid
Show 5 customers how banking can be fun!
Admit when you don't have the answers
Recognize your branch leaders with a BMO Beam
Make it your problem
Find a better way
Offer help to 10 customers at the ATM
Ask 3 customers, what you could have done differently to make their experience memorable?
Provide a one-on-one lesson on our mobile app
Surprise 5 customers with a BMO surprise gift
WOW a customer with BMO knowledge
Balance risk and opportunity
Send a congratulations card to customers with pre-approved Mastercards
