ListenwithoutjudgingSend acongratulationscard tocustomers withpre-approvedMastercardsShow 5customersour BMOsocial mediapageCall 5 customers (leavethem a message) tellthem thank you forbanking with us & ask ifthere's anything we ando to make theirbanking easier.Show 5customershow bankingcan be fun!Find abetterwayCelebrate yourcustomer &send a thankyou card to 5customers.WOW acustomerwith BMOknowledgeAdmit whenyou don'thave theanswersSurprise 5customerswith a BMOsurprise giftTalk to 3customersabouttelephonebankingShow acustomerhow to bankthrough theATMHelpotherssucceedBalancerisk andopportunityUnite toserve ourcustomerMake ityourproblemShow 5customersour mobilebanking appAsk 3 customers,what you couldhave donedifferently to maketheir experiencememorable?Recognizeyour branchleaders witha BMOBeamRecognizea colleaguewith a BMOBeamOffer helpto 10customersat theATMHand a thankyou card to acustomer whofrequents thebranchSpeak upand becandidProvide aone-on-onelesson onour mobileappListenwithoutjudgingSend acongratulationscard tocustomers withpre-approvedMastercardsShow 5customersour BMOsocial mediapageCall 5 customers (leavethem a message) tellthem thank you forbanking with us & ask ifthere's anything we ando to make theirbanking easier.Show 5customershow bankingcan be fun!Find abetterwayCelebrate yourcustomer &send a thankyou card to 5customers.WOW acustomerwith BMOknowledgeAdmit whenyou don'thave theanswersSurprise 5customerswith a BMOsurprise giftTalk to 3customersabouttelephonebankingShow acustomerhow to bankthrough theATMHelpotherssucceedBalancerisk andopportunityUnite toserve ourcustomerMake ityourproblemShow 5customersour mobilebanking appAsk 3 customers,what you couldhave donedifferently to maketheir experiencememorable?Recognizeyour branchleaders witha BMOBeamRecognizea colleaguewith a BMOBeamOffer helpto 10customersat theATMHand a thankyou card to acustomer whofrequents thebranchSpeak upand becandidProvide aone-on-onelesson onour mobileapp

Fun with BeingBMO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Listen without judging
  2. Send a congratulations card to customers with pre-approved Mastercards
  3. Show 5 customers our BMO social media page
  4. Call 5 customers (leave them a message) tell them thank you for banking with us & ask if there's anything we an do to make their banking easier.
  5. Show 5 customers how banking can be fun!
  6. Find a better way
  7. Celebrate your customer & send a thank you card to 5 customers.
  8. WOW a customer with BMO knowledge
  9. Admit when you don't have the answers
  10. Surprise 5 customers with a BMO surprise gift
  11. Talk to 3 customers about telephone banking
  12. Show a customer how to bank through the ATM
  13. Help others succeed
  14. Balance risk and opportunity
  15. Unite to serve our customer
  16. Make it your problem
  17. Show 5 customers our mobile banking app
  18. Ask 3 customers, what you could have done differently to make their experience memorable?
  19. Recognize your branch leaders with a BMO Beam
  20. Recognize a colleague with a BMO Beam
  21. Offer help to 10 customers at the ATM
  22. Hand a thank you card to a customer who frequents the branch
  23. Speak up and be candid
  24. Provide a one-on-one lesson on our mobile app