caller talks over you use reference connect for a call caller has name you cannot pronounce show agt where to find LDTA in Agent Center Make a service plus exception takes a RI pymt agent called to check policy status sup call learn something new Mortgagee call review inquira during production Transfer to PLSC Show an agent how to use Policy Viewer add/quote a tractor Quote adding a location on hold for underwriter for more than 5mins Add CG2010 Offer Flex Check Transfer to Claims caller says your name wrong no caller on the line when you answer help agent with new business quote go to production ON TIME member called wrong carrier caller says they can't hear you make a suggestion to inquira De- escalated a call Advised what next bill will be agent places you on hold caller talks over you use reference connect for a call caller has name you cannot pronounce show agt where to find LDTA in Agent Center Make a service plus exception takes a RI pymt agent called to check policy status sup call learn something new Mortgagee call review inquira during production Transfer to PLSC Show an agent how to use Policy Viewer add/quote a tractor Quote adding a location on hold for underwriter for more than 5mins Add CG2010 Offer Flex Check Transfer to Claims caller says your name wrong no caller on the line when you answer help agent with new business quote go to production ON TIME member called wrong carrier caller says they can't hear you make a suggestion to inquira De- escalated a call Advised what next bill will be agent places you on hold
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
caller talks over you
use reference connect for a call
caller has name you cannot pronounce
show agt where to find LDTA in Agent Center
Make a service plus exception
takes a RI pymt
agent called to check policy status
sup call
learn something new
Mortgagee call
review inquira during production
Transfer to PLSC
Show an agent how to use Policy Viewer
add/quote a tractor
Quote adding a location
on hold for underwriter for more than 5mins
Add CG2010
Offer Flex Check
Transfer to Claims
caller says your name wrong
no caller on the line when you answer
help agent with new business quote
go to production ON TIME
member called wrong carrier
caller says they can't hear you
make a suggestion to inquira
De-escalated a call
Advised what next bill will be
agent places you on hold