use reference connect for a call Show an agent how to use Policy Viewer caller talks over you on hold for underwriter for more than 5mins help agent with new business quote Advised what next bill will be Quote adding a location takes a RI pymt add/quote a tractor learn something new member called wrong carrier agent called to check policy status sup call make a suggestion to inquira agent places you on hold Transfer to PLSC show agt where to find LDTA in Agent Center caller has name you cannot pronounce De- escalated a call review inquira during production Add CG2010 caller says they can't hear you Mortgagee call Offer Flex Check go to production ON TIME Make a service plus exception no caller on the line when you answer caller says your name wrong Transfer to Claims use reference connect for a call Show an agent how to use Policy Viewer caller talks over you on hold for underwriter for more than 5mins help agent with new business quote Advised what next bill will be Quote adding a location takes a RI pymt add/quote a tractor learn something new member called wrong carrier agent called to check policy status sup call make a suggestion to inquira agent places you on hold Transfer to PLSC show agt where to find LDTA in Agent Center caller has name you cannot pronounce De- escalated a call review inquira during production Add CG2010 caller says they can't hear you Mortgagee call Offer Flex Check go to production ON TIME Make a service plus exception no caller on the line when you answer caller says your name wrong Transfer to Claims
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
use reference connect for a call
Show an agent how to use Policy Viewer
caller talks over you
on hold for underwriter for more than 5mins
help agent with new business quote
Advised what next bill will be
Quote adding a location
takes a RI pymt
add/quote a tractor
learn something new
member called wrong carrier
agent called to check policy status
sup call
make a suggestion to inquira
agent places you on hold
Transfer to PLSC
show agt where to find LDTA in Agent Center
caller has name you cannot pronounce
De-escalated a call
review inquira during production
Add CG2010
caller says they can't hear you
Mortgagee call
Offer Flex Check
go to production ON TIME
Make a service plus exception
no caller on the line when you answer
caller says your name wrong
Transfer to Claims