Offer Flex Check Advised what next bill will be add/quote a tractor use reference connect for a call Mortgagee call Transfer to Claims Make a service plus exception help agent with new business quote Show an agent how to use Policy Viewer De- escalated a call takes a RI pymt caller says your name wrong review inquira during production agent called to check policy status show agt where to find LDTA in Agent Center caller has name you cannot pronounce Add CG2010 member called wrong carrier caller says they can't hear you make a suggestion to inquira caller talks over you Transfer to PLSC agent places you on hold sup call go to production ON TIME Quote adding a location learn something new no caller on the line when you answer on hold for underwriter for more than 5mins Offer Flex Check Advised what next bill will be add/quote a tractor use reference connect for a call Mortgagee call Transfer to Claims Make a service plus exception help agent with new business quote Show an agent how to use Policy Viewer De- escalated a call takes a RI pymt caller says your name wrong review inquira during production agent called to check policy status show agt where to find LDTA in Agent Center caller has name you cannot pronounce Add CG2010 member called wrong carrier caller says they can't hear you make a suggestion to inquira caller talks over you Transfer to PLSC agent places you on hold sup call go to production ON TIME Quote adding a location learn something new no caller on the line when you answer on hold for underwriter for more than 5mins
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Offer Flex Check
Advised what next bill will be
add/quote a tractor
use reference connect for a call
Mortgagee call
Transfer to Claims
Make a service plus exception
help agent with new business quote
Show an agent how to use Policy Viewer
De-escalated a call
takes a RI pymt
caller says your name wrong
review inquira during production
agent called to check policy status
show agt where to find LDTA in Agent Center
caller has name you cannot pronounce
Add CG2010
member called wrong carrier
caller says they can't hear you
make a suggestion to inquira
caller talks over you
Transfer to PLSC
agent places you on hold
sup call
go to production ON TIME
Quote adding a location
learn something new
no caller on the line when you answer
on hold for underwriter for more than 5mins