USED THE FOBP TEMPLATE ENGAGED IN A TEAM MEETING TRAILER INTER- CHANGE INVEST. RECEIVED A CUST. COMPLI- MENT WORKED WITH A F/S OFFERED A SOLUTION APPLIED FEEDBACK ACCURATE ULD INVEST. SUGGESTED A TOPIC FOR MTG. ACCURATE ULV INVEST. STANDARD QA RATING WORKED ALL CLAIMS ASSIGNED ACCURATE BOBTAIL INVEST. ORDERED A CALL ARRIVED TO WORK ON TIME EMAILED YOUR CONTACT INFO UPLOADED PHOTOS TO A CLAIM CREATED A LETTER WITH NO ERRORS ASSISTED A PEER INSERTED A TO DO LIST BTI COMPLTD. READ GR SCRIPTING CLOSED A CLAIM WITHIN 10 DAYS DE- ESCALATED A CALL USED THE FOBP TEMPLATE ENGAGED IN A TEAM MEETING TRAILER INTER- CHANGE INVEST. RECEIVED A CUST. COMPLI- MENT WORKED WITH A F/S OFFERED A SOLUTION APPLIED FEEDBACK ACCURATE ULD INVEST. SUGGESTED A TOPIC FOR MTG. ACCURATE ULV INVEST. STANDARD QA RATING WORKED ALL CLAIMS ASSIGNED ACCURATE BOBTAIL INVEST. ORDERED A CALL ARRIVED TO WORK ON TIME EMAILED YOUR CONTACT INFO UPLOADED PHOTOS TO A CLAIM CREATED A LETTER WITH NO ERRORS ASSISTED A PEER INSERTED A TO DO LIST BTI COMPLTD. READ GR SCRIPTING CLOSED A CLAIM WITHIN 10 DAYS DE- ESCALATED A CALL
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-USED THE FOBP TEMPLATE
N-ENGAGED IN A TEAM MEETING
G-TRAILER INTER-
CHANGE
INVEST.
B-RECEIVED A CUST.
COMPLI-MENT
O-WORKED WITH A F/S
G-OFFERED A SOLUTION
B-APPLIED FEEDBACK
B-ACCURATE
ULD INVEST.
N-SUGGESTED A
TOPIC FOR MTG.
I-ACCURATE
ULV
INVEST.
G-STANDARD QA RATING
G-WORKED ALL CLAIMS
ASSIGNED
O-ACCURATE
BOBTAIL
INVEST.
I-ORDERED
A
CALL
N-ARRIVED TO
WORK ON TIME
O-EMAILED YOUR CONTACT INFO
B-UPLOADED PHOTOS TO A CLAIM
I-CREATED A LETTER WITH NO ERRORS
O-ASSISTED
A
PEER
B-INSERTED A TO DO LIST
I-BTI
COMPLTD.
O-READ GR SCRIPTING
I-CLOSED A CLAIM WITHIN 10 DAYS
N-DE- ESCALATED
A
CALL