Opened Sub Be heard being Re3markable Completed a QFC Complete 10 discretionary Reviewed and paid sub demand Mitigated storage and/or towing Identified sub on a Comp claim Sent Presub letter Complete 20 discretionary Locate a tow/rental bill Explained online claim Gave an ovation Hear a Re3markable Complete 15 discretionary Correct OIC/clmt info Adherence 90% or above from day before They said YES! to EFT 5 times Sub Referral Led a topic in huddle De- escalated a call Closed a Claim Recovered a payment Mitigated rental Identified sub on a 403 Opened Sub Be heard being Re3markable Completed a QFC Complete 10 discretionary Reviewed and paid sub demand Mitigated storage and/or towing Identified sub on a Comp claim Sent Presub letter Complete 20 discretionary Locate a tow/rental bill Explained online claim Gave an ovation Hear a Re3markable Complete 15 discretionary Correct OIC/clmt info Adherence 90% or above from day before They said YES! to EFT 5 times Sub Referral Led a topic in huddle De- escalated a call Closed a Claim Recovered a payment Mitigated rental Identified sub on a 403
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Opened
Sub
Be heard being
Re3markable
Completed
a QFC
Complete
10
discretionary
Reviewed
and paid
sub demand
Mitigated
storage
and/or
towing
Identified sub on a Comp claim
Sent
Presub
letter
Complete
20
discretionary
Locate a
tow/rental
bill
Explained
online
claim
Gave an
ovation
Hear a
Re3markable
Complete
15
discretionary
Correct
OIC/clmt
info
Adherence
90% or above from
day before
They said
YES!
to EFT
5 times
Sub
Referral
Led a topic
in
huddle
De-escalated a call
Closed
a
Claim
Recovered
a
payment
Mitigated
rental
Identified sub on a 403