Follow-up on anincidentNew hireneedslogin infoFollow-up on arequestHSB-encryptproblemVPNissuesNeed helpwith emailsignatureSoftwareinstallBYODemailissueNoLAN orLAN OnlyModeFixedissuewhilecalling inWrongdepartmentUnableto printNetworkor phoneoutageEmailismissingUser onlygives firstnamePDFTroublesAsks forimmediateescalationFaxissuesFlashinstallinquiryPrinterinstallBitlockered!IP Phonewon'tplace ortake callsComputerlost trustwithdomainNetworkseemsslowtodayFollow-up on anincidentNew hireneedslogin infoFollow-up on arequestHSB-encryptproblemVPNissuesNeed helpwith emailsignatureSoftwareinstallBYODemailissueNoLAN orLAN OnlyModeFixedissuewhilecalling inWrongdepartmentUnableto printNetworkor phoneoutageEmailismissingUser onlygives firstnamePDFTroublesAsks forimmediateescalationFaxissuesFlashinstallinquiryPrinterinstallBitlockered!IP Phonewon'tplace ortake callsComputerlost trustwithdomainNetworkseemsslowtoday

ITHD Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Follow-up on an incident
  2. New hire needs login info
  3. Follow-up on a request
  4. HSB-encrypt problem
  5. VPN issues
  6. Need help with email signature
  7. Software install
  8. BYOD email issue
  9. NoLAN or LAN Only Mode
  10. Fixed issue while calling in
  11. Wrong department
  12. Unable to print
  13. Network or phone outage
  14. Email is missing
  15. User only gives first name
  16. PDF Troubles
  17. Asks for immediate escalation
  18. Fax issues
  19. Flash install inquiry
  20. Printer install
  21. Bitlockered!
  22. IP Phone won't place or take calls
  23. Computer lost trust with domain
  24. Network seems slow today