Networkor phoneoutageBYODemailissueWrongdepartmentFlashinstallinquiryNoLAN orLAN OnlyModePrinterinstallPDFTroublesEmailismissingComputerlost trustwithdomainFollow-up on arequestFollow-up on anincidentFaxissuesAsks forimmediateescalationUnableto printSoftwareinstallBitlockered!HSB-encryptproblemIP Phonewon'tplace ortake callsNetworkseemsslowtodayNeed helpwith emailsignatureFixedissuewhilecalling inUser onlygives firstnameVPNissuesNew hireneedslogin infoNetworkor phoneoutageBYODemailissueWrongdepartmentFlashinstallinquiryNoLAN orLAN OnlyModePrinterinstallPDFTroublesEmailismissingComputerlost trustwithdomainFollow-up on arequestFollow-up on anincidentFaxissuesAsks forimmediateescalationUnableto printSoftwareinstallBitlockered!HSB-encryptproblemIP Phonewon'tplace ortake callsNetworkseemsslowtodayNeed helpwith emailsignatureFixedissuewhilecalling inUser onlygives firstnameVPNissuesNew hireneedslogin info

ITHD Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Network or phone outage
  2. BYOD email issue
  3. Wrong department
  4. Flash install inquiry
  5. NoLAN or LAN Only Mode
  6. Printer install
  7. PDF Troubles
  8. Email is missing
  9. Computer lost trust with domain
  10. Follow-up on a request
  11. Follow-up on an incident
  12. Fax issues
  13. Asks for immediate escalation
  14. Unable to print
  15. Software install
  16. Bitlockered!
  17. HSB-encrypt problem
  18. IP Phone won't place or take calls
  19. Network seems slow today
  20. Need help with email signature
  21. Fixed issue while calling in
  22. User only gives first name
  23. VPN issues
  24. New hire needs login info