-UmbrellaPolicySetting UpExpectation-RecordedStatementVoice toVoiceContactGoal (80%)-FirstContactSettlementSetTheTone"What can Ido to resolvethis claimtoday?"-REMARKABLE-Agent-Pedestrian-Authority-StateFarmRecordedStatement-TotalLoss-VOICE TOVOICECONTACTGOAL 80%REMARKABLE-DisputeFirstContactSettlement-Call-"what can Ido to resolvethis claimtoday?"-Weather-Hospitals-Ovation-EIP-AttorneysCall-Yourneighbor-Setting UpExpectation-UmbrellaPolicySetting UpExpectation-RecordedStatementVoice toVoiceContactGoal (80%)-FirstContactSettlementSetTheTone"What can Ido to resolvethis claimtoday?"-REMARKABLE-Agent-Pedestrian-Authority-StateFarmRecordedStatement-TotalLoss-VOICE TOVOICECONTACTGOAL 80%REMARKABLE-DisputeFirstContactSettlement-Call-"what can Ido to resolvethis claimtoday?"-Weather-Hospitals-Ovation-EIP-AttorneysCall-Yourneighbor-Setting UpExpectation

QFC - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. -Umbrella Policy
  2. Setting Up Expectation
  3. -Recorded Statement
  4. Voice to Voice Contact Goal (80%)
  5. -First Contact Settlement
  6. Set The Tone
  7. "What can I do to resolve this claim today?"
  8. -REMARKABLE
  9. -Agent
  10. -Pedestrian
  11. -Authority
  12. -State Farm
  13. Recorded Statement
  14. -Total Loss
  15. -VOICE TO VOICE CONTACT GOAL 80%
  16. REMARKABLE
  17. -Dispute
  18. First Contact Settlement
  19. -Call
  20. -"what can I do to resolve this claim today?"
  21. -Weather
  22. -Hospitals
  23. -Ovation
  24. -EIP
  25. -Attorneys
  26. Call
  27. -Your neighbor
  28. -Setting Up Expectation