Setting UpExpectation-StateFarm-"what can Ido to resolvethis claimtoday?"-RecordedStatementRecordedStatement-VOICE TOVOICECONTACTGOAL 80%SetTheTone-TotalLoss-Pedestrian-Agent-Dispute-Hospitals-WeatherREMARKABLE-Call-Setting UpExpectation"What can Ido to resolvethis claimtoday?"-EIP-Attorneys-UmbrellaPolicy-YourneighborCall-REMARKABLE-FirstContactSettlementFirstContactSettlement-OvationVoice toVoiceContactGoal (80%)-AuthoritySetting UpExpectation-StateFarm-"what can Ido to resolvethis claimtoday?"-RecordedStatementRecordedStatement-VOICE TOVOICECONTACTGOAL 80%SetTheTone-TotalLoss-Pedestrian-Agent-Dispute-Hospitals-WeatherREMARKABLE-Call-Setting UpExpectation"What can Ido to resolvethis claimtoday?"-EIP-Attorneys-UmbrellaPolicy-YourneighborCall-REMARKABLE-FirstContactSettlementFirstContactSettlement-OvationVoice toVoiceContactGoal (80%)-Authority

QFC - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Setting Up Expectation
  2. -State Farm
  3. -"what can I do to resolve this claim today?"
  4. -Recorded Statement
  5. Recorded Statement
  6. -VOICE TO VOICE CONTACT GOAL 80%
  7. Set The Tone
  8. -Total Loss
  9. -Pedestrian
  10. -Agent
  11. -Dispute
  12. -Hospitals
  13. -Weather
  14. REMARKABLE
  15. -Call
  16. -Setting Up Expectation
  17. "What can I do to resolve this claim today?"
  18. -EIP
  19. -Attorneys
  20. -Umbrella Policy
  21. -Your neighbor
  22. Call
  23. -REMARKABLE
  24. -First Contact Settlement
  25. First Contact Settlement
  26. -Ovation
  27. Voice to Voice Contact Goal (80%)
  28. -Authority