Setting Up Expectation -State Farm -"what can I do to resolve this claim today?" - Recorded Statement Recorded Statement -VOICE TO VOICE CONTACT GOAL 80% Set The Tone - Total Loss - Pedestrian - Agent - Dispute - Hospitals - Weather REMARKABLE -Call -Setting Up Expectation "What can I do to resolve this claim today?" -EIP - Attorneys - Umbrella Policy -Your neighbor Call - REMARKABLE -First Contact Settlement First Contact Settlement - Ovation Voice to Voice Contact Goal (80%) - Authority Setting Up Expectation -State Farm -"what can I do to resolve this claim today?" - Recorded Statement Recorded Statement -VOICE TO VOICE CONTACT GOAL 80% Set The Tone - Total Loss - Pedestrian - Agent - Dispute - Hospitals - Weather REMARKABLE -Call -Setting Up Expectation "What can I do to resolve this claim today?" -EIP - Attorneys - Umbrella Policy -Your neighbor Call - REMARKABLE -First Contact Settlement First Contact Settlement - Ovation Voice to Voice Contact Goal (80%) - Authority
QFC - Call List
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Setting Up Expectation
-State Farm
-"what can I do to resolve this claim today?"
-Recorded Statement
Recorded Statement
-VOICE TO VOICE CONTACT GOAL 80%
Set The Tone
-Total Loss
-Pedestrian
-Agent
-Dispute
-Hospitals
-Weather
REMARKABLE
-Call
-Setting Up Expectation
"What can I do to resolve this claim today?"
-EIP
-Attorneys
-Umbrella Policy
-Your neighbor
Call
-REMARKABLE
-First Contact Settlement
First Contact Settlement
-Ovation
Voice to Voice Contact Goal (80%)
-Authority