-State Farm -Call - Recorded Statement -Setting Up Expectation Set The Tone Call - Hospitals First Contact Settlement - Weather - Ovation -First Contact Settlement -EIP -"what can I do to resolve this claim today?" - Pedestrian - REMARKABLE - Authority - Umbrella Policy -VOICE TO VOICE CONTACT GOAL 80% REMARKABLE Voice to Voice Contact Goal (80%) - Dispute - Agent -Your neighbor - Attorneys Setting Up Expectation - Total Loss "What can I do to resolve this claim today?" Recorded Statement -State Farm -Call - Recorded Statement -Setting Up Expectation Set The Tone Call - Hospitals First Contact Settlement - Weather - Ovation -First Contact Settlement -EIP -"what can I do to resolve this claim today?" - Pedestrian - REMARKABLE - Authority - Umbrella Policy -VOICE TO VOICE CONTACT GOAL 80% REMARKABLE Voice to Voice Contact Goal (80%) - Dispute - Agent -Your neighbor - Attorneys Setting Up Expectation - Total Loss "What can I do to resolve this claim today?" Recorded Statement
QFC - Call List
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
-State Farm
-Call
-Recorded Statement
-Setting Up Expectation
Set The Tone
Call
-Hospitals
First Contact Settlement
-Weather
-Ovation
-First Contact Settlement
-EIP
-"what can I do to resolve this claim today?"
-Pedestrian
-REMARKABLE
-Authority
-Umbrella Policy
-VOICE TO VOICE CONTACT GOAL 80%
REMARKABLE
Voice to Voice Contact Goal (80%)
-Dispute
-Agent
-Your neighbor
-Attorneys
Setting Up Expectation
-Total Loss
"What can I do to resolve this claim today?"
Recorded Statement