SetTheTone-Pedestrian-UmbrellaPolicy-Setting UpExpectationFirstContactSettlement-Authority-Attorneys-CallREMARKABLE-Weather-RecordedStatement-TotalLoss"What can Ido to resolvethis claimtoday?"-"what can Ido to resolvethis claimtoday?"Setting UpExpectation-Agent-Hospitals-FirstContactSettlement-Yourneighbor-VOICE TOVOICECONTACTGOAL 80%-StateFarmCall-Ovation-REMARKABLE-EIPVoice toVoiceContactGoal (80%)-DisputeRecordedStatementSetTheTone-Pedestrian-UmbrellaPolicy-Setting UpExpectationFirstContactSettlement-Authority-Attorneys-CallREMARKABLE-Weather-RecordedStatement-TotalLoss"What can Ido to resolvethis claimtoday?"-"what can Ido to resolvethis claimtoday?"Setting UpExpectation-Agent-Hospitals-FirstContactSettlement-Yourneighbor-VOICE TOVOICECONTACTGOAL 80%-StateFarmCall-Ovation-REMARKABLE-EIPVoice toVoiceContactGoal (80%)-DisputeRecordedStatement

QFC - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set The Tone
  2. -Pedestrian
  3. -Umbrella Policy
  4. -Setting Up Expectation
  5. First Contact Settlement
  6. -Authority
  7. -Attorneys
  8. -Call
  9. REMARKABLE
  10. -Weather
  11. -Recorded Statement
  12. -Total Loss
  13. "What can I do to resolve this claim today?"
  14. -"what can I do to resolve this claim today?"
  15. Setting Up Expectation
  16. -Agent
  17. -Hospitals
  18. -First Contact Settlement
  19. -Your neighbor
  20. -VOICE TO VOICE CONTACT GOAL 80%
  21. -State Farm
  22. Call
  23. -Ovation
  24. -REMARKABLE
  25. -EIP
  26. Voice to Voice Contact Goal (80%)
  27. -Dispute
  28. Recorded Statement