-Setting Up Expectation - Hospitals -"what can I do to resolve this claim today?" - Recorded Statement Setting Up Expectation -State Farm - Attorneys - Umbrella Policy - Total Loss - Pedestrian -Your neighbor Set The Tone - Dispute - Weather Voice to Voice Contact Goal (80%) - Agent REMARKABLE -VOICE TO VOICE CONTACT GOAL 80% -First Contact Settlement - REMARKABLE "What can I do to resolve this claim today?" Call -EIP - Ovation -Call - Authority First Contact Settlement Recorded Statement -Setting Up Expectation - Hospitals -"what can I do to resolve this claim today?" - Recorded Statement Setting Up Expectation -State Farm - Attorneys - Umbrella Policy - Total Loss - Pedestrian -Your neighbor Set The Tone - Dispute - Weather Voice to Voice Contact Goal (80%) - Agent REMARKABLE -VOICE TO VOICE CONTACT GOAL 80% -First Contact Settlement - REMARKABLE "What can I do to resolve this claim today?" Call -EIP - Ovation -Call - Authority First Contact Settlement Recorded Statement
QFC - Call List
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
-Setting Up Expectation
-Hospitals
-"what can I do to resolve this claim today?"
-Recorded Statement
Setting Up Expectation
-State Farm
-Attorneys
-Umbrella Policy
-Total Loss
-Pedestrian
-Your neighbor
Set The Tone
-Dispute
-Weather
Voice to Voice Contact Goal (80%)
-Agent
REMARKABLE
-VOICE TO VOICE CONTACT GOAL 80%
-First Contact Settlement
-REMARKABLE
"What can I do to resolve this claim today?"
Call
-EIP
-Ovation
-Call
-Authority
First Contact Settlement
Recorded Statement