Checkyour emaildaily, ifnot more.This is ajob—rememberthat.Alwayscontinuelearning.Communicatewith yoursupervisorand SRA.Respect yourfellow staffmembers.Address it, orlet it go. Also,go up, not out.Ask questionsoften, andsooner ratherthan later.Know whoto call andwhen tocall them.If you makea mistake,own it. It’sok!Acceptfeedbackgraciously.Proofreadyour IRs.Knowyourresidents.Maintainconfidentiality.Refer toresourceswhenpossible.Own your hall(facilities,maintenance,housekeepingnames, rosterchanges, etc.).Alwaysrememberthe FishbowlEffect.Res Life hasyour back.Have ResLife’s back,too.Havefun!Beresponsive—phone calls,texts, emails.Haveconfidence inyour abilitiesand what youknow.Go up,not out.Bepresentandprepared.Takecare ofyourself.Be ateamplayer.Takeinitiativeand beproactive.Checkyour emaildaily, ifnot more.This is ajob—rememberthat.Alwayscontinuelearning.Communicatewith yoursupervisorand SRA.Respect yourfellow staffmembers.Address it, orlet it go. Also,go up, not out.Ask questionsoften, andsooner ratherthan later.Know whoto call andwhen tocall them.If you makea mistake,own it. It’sok!Acceptfeedbackgraciously.Proofreadyour IRs.Knowyourresidents.Maintainconfidentiality.Refer toresourceswhenpossible.Own your hall(facilities,maintenance,housekeepingnames, rosterchanges, etc.).Alwaysrememberthe FishbowlEffect.Res Life hasyour back.Have ResLife’s back,too.Havefun!Beresponsive—phone calls,texts, emails.Haveconfidence inyour abilitiesand what youknow.Go up,not out.Bepresentandprepared.Takecare ofyourself.Be ateamplayer.Takeinitiativeand beproactive.

New RA Expectations - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check your email daily, if not more.
  2. This is a job—remember that.
  3. Always continue learning.
  4. Communicate with your supervisor and SRA.
  5. Respect your fellow staff members. Address it, or let it go. Also, go up, not out.
  6. Ask questions often, and sooner rather than later.
  7. Know who to call and when to call them.
  8. If you make a mistake, own it. It’s ok!
  9. Accept feedback graciously.
  10. Proofread your IRs.
  11. Know your residents.
  12. Maintain confidentiality.
  13. Refer to resources when possible.
  14. Own your hall (facilities, maintenance, housekeeping names, roster changes, etc.).
  15. Always remember the Fishbowl Effect.
  16. Res Life has your back. Have Res Life’s back, too.
  17. Have fun!
  18. Be responsive—phone calls, texts, emails.
  19. Have confidence in your abilities and what you know.
  20. Go up, not out.
  21. Be present and prepared.
  22. Take care of yourself.
  23. Be a team player.
  24. Take initiative and be proactive.