Proofreadyour IRs.Respect yourfellow staffmembers.Address it, orlet it go. Also,go up, not out.Takecare ofyourself.Bepresentandprepared.Haveconfidence inyour abilitiesand what youknow.Be ateamplayer.Refer toresourceswhenpossible.Maintainconfidentiality.Own your hall(facilities,maintenance,housekeepingnames, rosterchanges, etc.).Go up,not out.Know whoto call andwhen tocall them.Res Life hasyour back.Have ResLife’s back,too.This is ajob—rememberthat.Takeinitiativeand beproactive.Acceptfeedbackgraciously.Alwaysrememberthe FishbowlEffect.Knowyourresidents.If you makea mistake,own it. It’sok!Alwayscontinuelearning.Ask questionsoften, andsooner ratherthan later.Havefun!Beresponsive—phone calls,texts, emails.Checkyour emaildaily, ifnot more.Communicatewith yoursupervisorand SRA.Proofreadyour IRs.Respect yourfellow staffmembers.Address it, orlet it go. Also,go up, not out.Takecare ofyourself.Bepresentandprepared.Haveconfidence inyour abilitiesand what youknow.Be ateamplayer.Refer toresourceswhenpossible.Maintainconfidentiality.Own your hall(facilities,maintenance,housekeepingnames, rosterchanges, etc.).Go up,not out.Know whoto call andwhen tocall them.Res Life hasyour back.Have ResLife’s back,too.This is ajob—rememberthat.Takeinitiativeand beproactive.Acceptfeedbackgraciously.Alwaysrememberthe FishbowlEffect.Knowyourresidents.If you makea mistake,own it. It’sok!Alwayscontinuelearning.Ask questionsoften, andsooner ratherthan later.Havefun!Beresponsive—phone calls,texts, emails.Checkyour emaildaily, ifnot more.Communicatewith yoursupervisorand SRA.

New RA Expectations - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Proofread your IRs.
  2. Respect your fellow staff members. Address it, or let it go. Also, go up, not out.
  3. Take care of yourself.
  4. Be present and prepared.
  5. Have confidence in your abilities and what you know.
  6. Be a team player.
  7. Refer to resources when possible.
  8. Maintain confidentiality.
  9. Own your hall (facilities, maintenance, housekeeping names, roster changes, etc.).
  10. Go up, not out.
  11. Know who to call and when to call them.
  12. Res Life has your back. Have Res Life’s back, too.
  13. This is a job—remember that.
  14. Take initiative and be proactive.
  15. Accept feedback graciously.
  16. Always remember the Fishbowl Effect.
  17. Know your residents.
  18. If you make a mistake, own it. It’s ok!
  19. Always continue learning.
  20. Ask questions often, and sooner rather than later.
  21. Have fun!
  22. Be responsive—phone calls, texts, emails.
  23. Check your email daily, if not more.
  24. Communicate with your supervisor and SRA.