Be ateamplayer.Alwaysrememberthe FishbowlEffect.Takeinitiativeand beproactive.Bepresentandprepared.Respect yourfellow staffmembers.Address it, orlet it go. Also,go up, not out.Havefun!Proofreadyour IRs.Communicatewith yoursupervisorand SRA.This is ajob—rememberthat.Ask questionsoften, andsooner ratherthan later.Alwayscontinuelearning.Own your hall(facilities,maintenance,housekeepingnames, rosterchanges, etc.).Checkyour emaildaily, ifnot more.Refer toresourceswhenpossible.Acceptfeedbackgraciously.If you makea mistake,own it. It’sok!Know whoto call andwhen tocall them.Maintainconfidentiality.Takecare ofyourself.Beresponsive—phone calls,texts, emails.Haveconfidence inyour abilitiesand what youknow.Res Life hasyour back.Have ResLife’s back,too.Knowyourresidents.Go up,not out.Be ateamplayer.Alwaysrememberthe FishbowlEffect.Takeinitiativeand beproactive.Bepresentandprepared.Respect yourfellow staffmembers.Address it, orlet it go. Also,go up, not out.Havefun!Proofreadyour IRs.Communicatewith yoursupervisorand SRA.This is ajob—rememberthat.Ask questionsoften, andsooner ratherthan later.Alwayscontinuelearning.Own your hall(facilities,maintenance,housekeepingnames, rosterchanges, etc.).Checkyour emaildaily, ifnot more.Refer toresourceswhenpossible.Acceptfeedbackgraciously.If you makea mistake,own it. It’sok!Know whoto call andwhen tocall them.Maintainconfidentiality.Takecare ofyourself.Beresponsive—phone calls,texts, emails.Haveconfidence inyour abilitiesand what youknow.Res Life hasyour back.Have ResLife’s back,too.Knowyourresidents.Go up,not out.

New RA Expectations - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be a team player.
  2. Always remember the Fishbowl Effect.
  3. Take initiative and be proactive.
  4. Be present and prepared.
  5. Respect your fellow staff members. Address it, or let it go. Also, go up, not out.
  6. Have fun!
  7. Proofread your IRs.
  8. Communicate with your supervisor and SRA.
  9. This is a job—remember that.
  10. Ask questions often, and sooner rather than later.
  11. Always continue learning.
  12. Own your hall (facilities, maintenance, housekeeping names, roster changes, etc.).
  13. Check your email daily, if not more.
  14. Refer to resources when possible.
  15. Accept feedback graciously.
  16. If you make a mistake, own it. It’s ok!
  17. Know who to call and when to call them.
  18. Maintain confidentiality.
  19. Take care of yourself.
  20. Be responsive—phone calls, texts, emails.
  21. Have confidence in your abilities and what you know.
  22. Res Life has your back. Have Res Life’s back, too.
  23. Know your residents.
  24. Go up, not out.