Havefun!If you makea mistake,own it. It’sok!Communicatewith yoursupervisorand SRA.Refer toresourceswhenpossible.Knowyourresidents.Takecare ofyourself.This is ajob—rememberthat.Checkyour emaildaily, ifnot more.Be ateamplayer.Bepresentandprepared.Maintainconfidentiality.Proofreadyour IRs.Haveconfidence inyour abilitiesand what youknow.Res Life hasyour back.Have ResLife’s back,too.Know whoto call andwhen tocall them.Go up,not out.Takeinitiativeand beproactive.Alwaysrememberthe FishbowlEffect.Beresponsive—phone calls,texts, emails.Own your hall(facilities,maintenance,housekeepingnames, rosterchanges, etc.).Ask questionsoften, andsooner ratherthan later.Respect yourfellow staffmembers.Address it, orlet it go. Also,go up, not out.Alwayscontinuelearning.Acceptfeedbackgraciously.Havefun!If you makea mistake,own it. It’sok!Communicatewith yoursupervisorand SRA.Refer toresourceswhenpossible.Knowyourresidents.Takecare ofyourself.This is ajob—rememberthat.Checkyour emaildaily, ifnot more.Be ateamplayer.Bepresentandprepared.Maintainconfidentiality.Proofreadyour IRs.Haveconfidence inyour abilitiesand what youknow.Res Life hasyour back.Have ResLife’s back,too.Know whoto call andwhen tocall them.Go up,not out.Takeinitiativeand beproactive.Alwaysrememberthe FishbowlEffect.Beresponsive—phone calls,texts, emails.Own your hall(facilities,maintenance,housekeepingnames, rosterchanges, etc.).Ask questionsoften, andsooner ratherthan later.Respect yourfellow staffmembers.Address it, orlet it go. Also,go up, not out.Alwayscontinuelearning.Acceptfeedbackgraciously.

New RA Expectations - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have fun!
  2. If you make a mistake, own it. It’s ok!
  3. Communicate with your supervisor and SRA.
  4. Refer to resources when possible.
  5. Know your residents.
  6. Take care of yourself.
  7. This is a job—remember that.
  8. Check your email daily, if not more.
  9. Be a team player.
  10. Be present and prepared.
  11. Maintain confidentiality.
  12. Proofread your IRs.
  13. Have confidence in your abilities and what you know.
  14. Res Life has your back. Have Res Life’s back, too.
  15. Know who to call and when to call them.
  16. Go up, not out.
  17. Take initiative and be proactive.
  18. Always remember the Fishbowl Effect.
  19. Be responsive—phone calls, texts, emails.
  20. Own your hall (facilities, maintenance, housekeeping names, roster changes, etc.).
  21. Ask questions often, and sooner rather than later.
  22. Respect your fellow staff members. Address it, or let it go. Also, go up, not out.
  23. Always continue learning.
  24. Accept feedback graciously.