Communicatewith yoursupervisorand SRA.This is ajob—rememberthat.Takeinitiativeand beproactive.Know whoto call andwhen tocall them.Refer toresourceswhenpossible.Bepresentandprepared.Respect yourfellow staffmembers.Address it, orlet it go. Also,go up, not out.Takecare ofyourself.Acceptfeedbackgraciously.Checkyour emaildaily, ifnot more.Beresponsive—phone calls,texts, emails.Alwayscontinuelearning.Alwaysrememberthe FishbowlEffect.Be ateamplayer.Own your hall(facilities,maintenance,housekeepingnames, rosterchanges, etc.).Res Life hasyour back.Have ResLife’s back,too.Ask questionsoften, andsooner ratherthan later.Go up,not out.Proofreadyour IRs.Havefun!Knowyourresidents.Haveconfidence inyour abilitiesand what youknow.Maintainconfidentiality.If you makea mistake,own it. It’sok!Communicatewith yoursupervisorand SRA.This is ajob—rememberthat.Takeinitiativeand beproactive.Know whoto call andwhen tocall them.Refer toresourceswhenpossible.Bepresentandprepared.Respect yourfellow staffmembers.Address it, orlet it go. Also,go up, not out.Takecare ofyourself.Acceptfeedbackgraciously.Checkyour emaildaily, ifnot more.Beresponsive—phone calls,texts, emails.Alwayscontinuelearning.Alwaysrememberthe FishbowlEffect.Be ateamplayer.Own your hall(facilities,maintenance,housekeepingnames, rosterchanges, etc.).Res Life hasyour back.Have ResLife’s back,too.Ask questionsoften, andsooner ratherthan later.Go up,not out.Proofreadyour IRs.Havefun!Knowyourresidents.Haveconfidence inyour abilitiesand what youknow.Maintainconfidentiality.If you makea mistake,own it. It’sok!

New RA Expectations - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Communicate with your supervisor and SRA.
  2. This is a job—remember that.
  3. Take initiative and be proactive.
  4. Know who to call and when to call them.
  5. Refer to resources when possible.
  6. Be present and prepared.
  7. Respect your fellow staff members. Address it, or let it go. Also, go up, not out.
  8. Take care of yourself.
  9. Accept feedback graciously.
  10. Check your email daily, if not more.
  11. Be responsive—phone calls, texts, emails.
  12. Always continue learning.
  13. Always remember the Fishbowl Effect.
  14. Be a team player.
  15. Own your hall (facilities, maintenance, housekeeping names, roster changes, etc.).
  16. Res Life has your back. Have Res Life’s back, too.
  17. Ask questions often, and sooner rather than later.
  18. Go up, not out.
  19. Proofread your IRs.
  20. Have fun!
  21. Know your residents.
  22. Have confidence in your abilities and what you know.
  23. Maintain confidentiality.
  24. If you make a mistake, own it. It’s ok!