Beresponsive—phone calls,texts, emails.Proofreadyour IRs.Havefun!Takeinitiativeand beproactive.This is ajob—rememberthat.Know whoto call andwhen tocall them.Acceptfeedbackgraciously.Be ateamplayer.Alwaysrememberthe FishbowlEffect.Own your hall(facilities,maintenance,housekeepingnames, rosterchanges, etc.).Checkyour emaildaily, ifnot more.Knowyourresidents.Maintainconfidentiality.Communicatewith yoursupervisorand SRA.Refer toresourceswhenpossible.Alwayscontinuelearning.Go up,not out.Ask questionsoften, andsooner ratherthan later.Respect yourfellow staffmembers.Address it, orlet it go. Also,go up, not out.Res Life hasyour back.Have ResLife’s back,too.Takecare ofyourself.Haveconfidence inyour abilitiesand what youknow.Bepresentandprepared.If you makea mistake,own it. It’sok!Beresponsive—phone calls,texts, emails.Proofreadyour IRs.Havefun!Takeinitiativeand beproactive.This is ajob—rememberthat.Know whoto call andwhen tocall them.Acceptfeedbackgraciously.Be ateamplayer.Alwaysrememberthe FishbowlEffect.Own your hall(facilities,maintenance,housekeepingnames, rosterchanges, etc.).Checkyour emaildaily, ifnot more.Knowyourresidents.Maintainconfidentiality.Communicatewith yoursupervisorand SRA.Refer toresourceswhenpossible.Alwayscontinuelearning.Go up,not out.Ask questionsoften, andsooner ratherthan later.Respect yourfellow staffmembers.Address it, orlet it go. Also,go up, not out.Res Life hasyour back.Have ResLife’s back,too.Takecare ofyourself.Haveconfidence inyour abilitiesand what youknow.Bepresentandprepared.If you makea mistake,own it. It’sok!

New RA Expectations - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be responsive—phone calls, texts, emails.
  2. Proofread your IRs.
  3. Have fun!
  4. Take initiative and be proactive.
  5. This is a job—remember that.
  6. Know who to call and when to call them.
  7. Accept feedback graciously.
  8. Be a team player.
  9. Always remember the Fishbowl Effect.
  10. Own your hall (facilities, maintenance, housekeeping names, roster changes, etc.).
  11. Check your email daily, if not more.
  12. Know your residents.
  13. Maintain confidentiality.
  14. Communicate with your supervisor and SRA.
  15. Refer to resources when possible.
  16. Always continue learning.
  17. Go up, not out.
  18. Ask questions often, and sooner rather than later.
  19. Respect your fellow staff members. Address it, or let it go. Also, go up, not out.
  20. Res Life has your back. Have Res Life’s back, too.
  21. Take care of yourself.
  22. Have confidence in your abilities and what you know.
  23. Be present and prepared.
  24. If you make a mistake, own it. It’s ok!