Know whoto call andwhen tocall them.Be ateamplayer.Refer toresourceswhenpossible.Takecare ofyourself.Communicatewith yoursupervisorand SRA.If you makea mistake,own it. It’sok!Haveconfidence inyour abilitiesand what youknow.Acceptfeedbackgraciously.Beresponsive—phone calls,texts, emails.Knowyourresidents.Checkyour emaildaily, ifnot more.Go up,not out.Proofreadyour IRs.Res Life hasyour back.Have ResLife’s back,too.Ask questionsoften, andsooner ratherthan later.This is ajob—rememberthat.Respect yourfellow staffmembers.Address it, orlet it go. Also,go up, not out.Alwaysrememberthe FishbowlEffect.Bepresentandprepared.Havefun!Own your hall(facilities,maintenance,housekeepingnames, rosterchanges, etc.).Maintainconfidentiality.Alwayscontinuelearning.Takeinitiativeand beproactive.Know whoto call andwhen tocall them.Be ateamplayer.Refer toresourceswhenpossible.Takecare ofyourself.Communicatewith yoursupervisorand SRA.If you makea mistake,own it. It’sok!Haveconfidence inyour abilitiesand what youknow.Acceptfeedbackgraciously.Beresponsive—phone calls,texts, emails.Knowyourresidents.Checkyour emaildaily, ifnot more.Go up,not out.Proofreadyour IRs.Res Life hasyour back.Have ResLife’s back,too.Ask questionsoften, andsooner ratherthan later.This is ajob—rememberthat.Respect yourfellow staffmembers.Address it, orlet it go. Also,go up, not out.Alwaysrememberthe FishbowlEffect.Bepresentandprepared.Havefun!Own your hall(facilities,maintenance,housekeepingnames, rosterchanges, etc.).Maintainconfidentiality.Alwayscontinuelearning.Takeinitiativeand beproactive.

New RA Expectations - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Know who to call and when to call them.
  2. Be a team player.
  3. Refer to resources when possible.
  4. Take care of yourself.
  5. Communicate with your supervisor and SRA.
  6. If you make a mistake, own it. It’s ok!
  7. Have confidence in your abilities and what you know.
  8. Accept feedback graciously.
  9. Be responsive—phone calls, texts, emails.
  10. Know your residents.
  11. Check your email daily, if not more.
  12. Go up, not out.
  13. Proofread your IRs.
  14. Res Life has your back. Have Res Life’s back, too.
  15. Ask questions often, and sooner rather than later.
  16. This is a job—remember that.
  17. Respect your fellow staff members. Address it, or let it go. Also, go up, not out.
  18. Always remember the Fishbowl Effect.
  19. Be present and prepared.
  20. Have fun!
  21. Own your hall (facilities, maintenance, housekeeping names, roster changes, etc.).
  22. Maintain confidentiality.
  23. Always continue learning.
  24. Take initiative and be proactive.