Takecare ofyourself.This is ajob—rememberthat.If you makea mistake,own it. It’sok!Know whoto call andwhen tocall them.Beresponsive—phone calls,texts, emails.Maintainconfidentiality.Havefun!Alwaysrememberthe FishbowlEffect.Checkyour emaildaily, ifnot more.Own your hall(facilities,maintenance,housekeepingnames, rosterchanges, etc.).Be ateamplayer.Go up,not out.Acceptfeedbackgraciously.Respect yourfellow staffmembers.Address it, orlet it go. Also,go up, not out.Alwayscontinuelearning.Communicatewith yoursupervisorand SRA.Ask questionsoften, andsooner ratherthan later.Res Life hasyour back.Have ResLife’s back,too.Haveconfidence inyour abilitiesand what youknow.Takeinitiativeand beproactive.Refer toresourceswhenpossible.Bepresentandprepared.Proofreadyour IRs.Knowyourresidents.Takecare ofyourself.This is ajob—rememberthat.If you makea mistake,own it. It’sok!Know whoto call andwhen tocall them.Beresponsive—phone calls,texts, emails.Maintainconfidentiality.Havefun!Alwaysrememberthe FishbowlEffect.Checkyour emaildaily, ifnot more.Own your hall(facilities,maintenance,housekeepingnames, rosterchanges, etc.).Be ateamplayer.Go up,not out.Acceptfeedbackgraciously.Respect yourfellow staffmembers.Address it, orlet it go. Also,go up, not out.Alwayscontinuelearning.Communicatewith yoursupervisorand SRA.Ask questionsoften, andsooner ratherthan later.Res Life hasyour back.Have ResLife’s back,too.Haveconfidence inyour abilitiesand what youknow.Takeinitiativeand beproactive.Refer toresourceswhenpossible.Bepresentandprepared.Proofreadyour IRs.Knowyourresidents.

New RA Expectations - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take care of yourself.
  2. This is a job—remember that.
  3. If you make a mistake, own it. It’s ok!
  4. Know who to call and when to call them.
  5. Be responsive—phone calls, texts, emails.
  6. Maintain confidentiality.
  7. Have fun!
  8. Always remember the Fishbowl Effect.
  9. Check your email daily, if not more.
  10. Own your hall (facilities, maintenance, housekeeping names, roster changes, etc.).
  11. Be a team player.
  12. Go up, not out.
  13. Accept feedback graciously.
  14. Respect your fellow staff members. Address it, or let it go. Also, go up, not out.
  15. Always continue learning.
  16. Communicate with your supervisor and SRA.
  17. Ask questions often, and sooner rather than later.
  18. Res Life has your back. Have Res Life’s back, too.
  19. Have confidence in your abilities and what you know.
  20. Take initiative and be proactive.
  21. Refer to resources when possible.
  22. Be present and prepared.
  23. Proofread your IRs.
  24. Know your residents.