Alwaysrememberthe FishbowlEffect.Alwayscontinuelearning.Go up,not out.Res Life hasyour back.Have ResLife’s back,too.Acceptfeedbackgraciously.Proofreadyour IRs.Havefun!Own your hall(facilities,maintenance,housekeepingnames, rosterchanges, etc.).Beresponsive—phone calls,texts, emails.If you makea mistake,own it. It’sok!Knowyourresidents.Bepresentandprepared.Takeinitiativeand beproactive.Haveconfidence inyour abilitiesand what youknow.This is ajob—rememberthat.Checkyour emaildaily, ifnot more.Be ateamplayer.Know whoto call andwhen tocall them.Maintainconfidentiality.Communicatewith yoursupervisorand SRA.Refer toresourceswhenpossible.Ask questionsoften, andsooner ratherthan later.Takecare ofyourself.Respect yourfellow staffmembers.Address it, orlet it go. Also,go up, not out.Alwaysrememberthe FishbowlEffect.Alwayscontinuelearning.Go up,not out.Res Life hasyour back.Have ResLife’s back,too.Acceptfeedbackgraciously.Proofreadyour IRs.Havefun!Own your hall(facilities,maintenance,housekeepingnames, rosterchanges, etc.).Beresponsive—phone calls,texts, emails.If you makea mistake,own it. It’sok!Knowyourresidents.Bepresentandprepared.Takeinitiativeand beproactive.Haveconfidence inyour abilitiesand what youknow.This is ajob—rememberthat.Checkyour emaildaily, ifnot more.Be ateamplayer.Know whoto call andwhen tocall them.Maintainconfidentiality.Communicatewith yoursupervisorand SRA.Refer toresourceswhenpossible.Ask questionsoften, andsooner ratherthan later.Takecare ofyourself.Respect yourfellow staffmembers.Address it, orlet it go. Also,go up, not out.

New RA Expectations - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Always remember the Fishbowl Effect.
  2. Always continue learning.
  3. Go up, not out.
  4. Res Life has your back. Have Res Life’s back, too.
  5. Accept feedback graciously.
  6. Proofread your IRs.
  7. Have fun!
  8. Own your hall (facilities, maintenance, housekeeping names, roster changes, etc.).
  9. Be responsive—phone calls, texts, emails.
  10. If you make a mistake, own it. It’s ok!
  11. Know your residents.
  12. Be present and prepared.
  13. Take initiative and be proactive.
  14. Have confidence in your abilities and what you know.
  15. This is a job—remember that.
  16. Check your email daily, if not more.
  17. Be a team player.
  18. Know who to call and when to call them.
  19. Maintain confidentiality.
  20. Communicate with your supervisor and SRA.
  21. Refer to resources when possible.
  22. Ask questions often, and sooner rather than later.
  23. Take care of yourself.
  24. Respect your fellow staff members. Address it, or let it go. Also, go up, not out.