Ask questionsoften, andsooner ratherthan later.Communicatewith yoursupervisorand SRA.Alwayscontinuelearning.Bepresentandprepared.Takeinitiativeand beproactive.Maintainconfidentiality.Knowyourresidents.Checkyour emaildaily, ifnot more.If you makea mistake,own it. It’sok!Know whoto call andwhen tocall them.Go up,not out.Own your hall(facilities,maintenance,housekeepingnames, rosterchanges, etc.).This is ajob—rememberthat.Haveconfidence inyour abilitiesand what youknow.Beresponsive—phone calls,texts, emails.Havefun!Res Life hasyour back.Have ResLife’s back,too.Refer toresourceswhenpossible.Be ateamplayer.Takecare ofyourself.Alwaysrememberthe FishbowlEffect.Respect yourfellow staffmembers.Address it, orlet it go. Also,go up, not out.Proofreadyour IRs.Acceptfeedbackgraciously.Ask questionsoften, andsooner ratherthan later.Communicatewith yoursupervisorand SRA.Alwayscontinuelearning.Bepresentandprepared.Takeinitiativeand beproactive.Maintainconfidentiality.Knowyourresidents.Checkyour emaildaily, ifnot more.If you makea mistake,own it. It’sok!Know whoto call andwhen tocall them.Go up,not out.Own your hall(facilities,maintenance,housekeepingnames, rosterchanges, etc.).This is ajob—rememberthat.Haveconfidence inyour abilitiesand what youknow.Beresponsive—phone calls,texts, emails.Havefun!Res Life hasyour back.Have ResLife’s back,too.Refer toresourceswhenpossible.Be ateamplayer.Takecare ofyourself.Alwaysrememberthe FishbowlEffect.Respect yourfellow staffmembers.Address it, orlet it go. Also,go up, not out.Proofreadyour IRs.Acceptfeedbackgraciously.

New RA Expectations - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask questions often, and sooner rather than later.
  2. Communicate with your supervisor and SRA.
  3. Always continue learning.
  4. Be present and prepared.
  5. Take initiative and be proactive.
  6. Maintain confidentiality.
  7. Know your residents.
  8. Check your email daily, if not more.
  9. If you make a mistake, own it. It’s ok!
  10. Know who to call and when to call them.
  11. Go up, not out.
  12. Own your hall (facilities, maintenance, housekeeping names, roster changes, etc.).
  13. This is a job—remember that.
  14. Have confidence in your abilities and what you know.
  15. Be responsive—phone calls, texts, emails.
  16. Have fun!
  17. Res Life has your back. Have Res Life’s back, too.
  18. Refer to resources when possible.
  19. Be a team player.
  20. Take care of yourself.
  21. Always remember the Fishbowl Effect.
  22. Respect your fellow staff members. Address it, or let it go. Also, go up, not out.
  23. Proofread your IRs.
  24. Accept feedback graciously.