Pre-Auth-HoldBuildRapportTicketNumberCustomerNameLastTransactionReferenceNumberEmpathyTransfertoSurveyUnicefCharge7 DayTrialLinkedAccountRetainCustomerRefundPolicyCustomerEmailAddressStandard24Hr5 DayfreeTrialPre-Auth-HoldBuildRapportTicketNumberCustomerNameLastTransactionReferenceNumberEmpathyTransfertoSurveyUnicefCharge7 DayTrialLinkedAccountRetainCustomerRefundPolicyCustomerEmailAddressStandard24Hr5 DayfreeTrial

Call Requirement - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pre- Auth-Hold
  2. Build Rapport
  3. Ticket Number
  4. Customer Name
  5. Last Transaction
  6. Reference Number
  7. Empathy
  8. Transfer to Survey
  9. Unicef Charge
  10. 7 Day Trial
  11. Linked Account
  12. Retain Customer
  13. Refund Policy
  14. Customer Email Address
  15. Standard 24Hr
  16. 5 Day free Trial