Pre-Auth-HoldTicketNumberRefundPolicyCustomerName5 DayfreeTrialStandard24HrReferenceNumberLastTransactionTransfertoSurveyBuildRapportUnicefChargeEmpathyLinkedAccountRetainCustomer7 DayTrialCustomerEmailAddressPre-Auth-HoldTicketNumberRefundPolicyCustomerName5 DayfreeTrialStandard24HrReferenceNumberLastTransactionTransfertoSurveyBuildRapportUnicefChargeEmpathyLinkedAccountRetainCustomer7 DayTrialCustomerEmailAddress

Call Requirement - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pre- Auth-Hold
  2. Ticket Number
  3. Refund Policy
  4. Customer Name
  5. 5 Day free Trial
  6. Standard 24Hr
  7. Reference Number
  8. Last Transaction
  9. Transfer to Survey
  10. Build Rapport
  11. Unicef Charge
  12. Empathy
  13. Linked Account
  14. Retain Customer
  15. 7 Day Trial
  16. Customer Email Address